Brinks Home Security: Read 4,372 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Tracy Somerville, TN

It's easy to install and use. The price is reasonable.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Katie

They are very helpful, and everything is simple so far.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Edwin Susanville, CA

Every time I've called I've gotten great support

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Rose Vidalia, LA

The security system is easy to maintain and I just like it.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star_border star_border

Neil A

One time I tried contacting them and they were very supportive and solved my problems instantly.

8 years ago

check_circle

Verified Customer

star star star star star

Carolyn in Dyer

Representatives are knowledgeable and responsive.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Bb

Easy to install and work with. Great customer support

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Arizona Hot Rod & Upholstery

easy installation with a affordable price

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Robert M.

Customizable products and on-time service.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Marianne Dulom

Easy installation and great customer support

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

LaTrell Fitchett

Excellent service from the products and customer services

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Happy and Protected

Excellent reliable service and equipment

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star_border star_border

far

I had a false alarm and never received a call to confirm if it was false or not.

8 years ago

Reply from Brinks Home Security

Hi there, we’re sorry to hear about your equipment issues. At Protect America, our customers’ peace of mind is certainly our priority. If you would like, would you DM us with additional details so that we may assist you? Thanks and please let us know if you have any questions.

Jul. 16th, 2018

check_circle

Verified Customer

star star star star star

Easy to use

It works well and I can control it all with Amazon Alexa.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Jeff

Easy to install, app works well to arm and disarm.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Vilma

Great customer service and great service

8 years ago

Reply from Brinks Home Security

Thank you! Always nice to hear that we're doing right by our customers!

Apr. 15th, 2019

check_circle

Verified Customer

star star star_border star_border star_border

Anoymous

Someone overrides your system at lease three days a week. And all I am told is someone must have your password? NOT

8 years ago

Reply from Brinks Home Security

Hi there, we're sorry to hear that you're having trouble with your system. At Protect America we strive to correct any service issues as quickly as possible. If you’d like, could you DM us with additional details and the name of the account holder so that we may assist you? Thanks and please let us know if you have any questions!

Jul. 10th, 2018

check_circle

Verified Customer

star star star star star_border

Kyle Victorville, CA

Good system, just didn't receive all equipment I was told I would get

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

God product Hephzibah, GA

handle issues on the spot over the phone

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

David Mount Airy, NC

Easy installation and outstanding customer service!

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

RTI Hacienda Heights, CA

It was easy to set up and the support is great!

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Anonymous

they good, have great rate for every bugdet

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Margaret J Connelly Nuevo, CA

Fast call backs, good customer service, that's it

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star_border

Quetzalia Alonso Phoenix, AZ

They have really good ratings and it's very easy to comprehend and use.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Barbara Knott Lake Havasu City, AZ

They were patient with me and explained everything.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Arturo Rivas Port Richey, FL

They helped me install everything and it's easy to use.

8 years ago

Reply from Brinks Home Security

Thank you for the positive insight!

Apr. 15th, 2019

check_circle

Verified Customer

star star star star_border star_border

Kim Lowe Long Prairie, MN

We don't have our outdoor camera yet, and the tape doesn't stick very well on the doors or windows.

8 years ago

Reply from Brinks Home Security

Hi there, we appreciate you taking the time to leave us feedback on your experience. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 26th, 2018

check_circle

Verified Customer

star star star star star

Phil G Tempe, AZ

Great customer service, non pushy sales people.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

W. Weeks Warner Robins, GA

Feedback from the monitors and ease of use.

8 years ago

Reply from Brinks Home Security

Thank you for the positive insight!

Apr. 15th, 2019

check_circle

Verified Customer

star star star star_border star_border

Novah Corp LaBelle, FL

I don't have any problem with the equipment and the price is better for the service they provide.

8 years ago

Reply from Brinks Home Security

Hi Novah - thanks for your feedback. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 14th, 2018

check_circle

Verified Customer

star star star star star_border

Harold Ray Palmdale, CA

The equipment is average and the customer service is adequate.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

check_circle

Verified Customer

star star star star star

Thomas Donofrio Gurley, AL

They have good equipment and I am a happy customer.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

David Evans

Customer service is excellent, and they are the best value.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star_border

Daniel Butler

They've always been very nice and helpful. Overall, it's very good.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

check_circle

Verified Customer

star star star star star_border

John Miller

The camera should have been saved on the server is the only drawback.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

check_circle

Verified Customer

star star star star star

Sheila Phinazee Greensboro, NC

It's easy to use and they have good customer service.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Shannon Dublin, GA

Good Customer Service and Security for the home

8 years ago

Reply from Brinks Home Security

Thank you for taking the time to share your positive experience with MONI. We appreciate your business and the opportunity to secure you and your family! -Ashley C.

Jan. 3rd, 2018

check_circle

Verified Customer

star star star star star

Willa Harris County, Texas

It was easy to install and add an extra layer of protection

8 years ago

Reply from Brinks Home Security

Thank you for providing us with your positive feedback about your MONI service. We take pride in ensuring our customers are satisfied, and would like to thank you for remaining a valued customer here at MONI! -Ashley C.

Jan. 3rd, 2018

check_circle

Verified Customer

star star star star star

Claudette Savannah, GA

Excellent company. Very professional customer service.

8 years ago

check_circle

Verified Customer

star star star star star

Lilian

Nice app, easy to use system. Nice customer service people

8 years ago

check_circle

Verified Customer

star star star star star

Dwight & Pat Green Brentwood, CA

Always answer phone and take care of what we need

8 years ago

check_circle

Verified Customer

star star star star star

George Vancouver, WA

Great Service at good price and very reliable.

8 years ago

check_circle

Verified Customer

star star star star star

JB Oklahoma City, OK

No problems, good system and customer service when needed.

8 years ago

check_circle

Verified Customer

star star star star star

Michael Brantley Cleveland, OH

Great service but cost to much and long contact

8 years ago

check_circle

Verified Customer

star star star star star

carol New Castle, DE

quick response and great customer service

8 years ago

check_circle

Verified Customer

star star star star star

pkt Lake Forest, IL

any issues are handled quickly & professionally

8 years ago

check_circle

Verified Customer

star star star star star

Lori Houston, TX

No problems with the system or company. Very pleasesd

8 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

BDE Tulsa, OK

They can only tell you where to purchase what you need. Once installed, does nothing to assist the customer. In fact some of then are quite rude.

8 years ago

check_circle

Verified Customer

star star star star star

Bruce Pompano Beach, FL

It's nice to view alarm on my phone to turn alarm on or off

8 years ago

check_circle

Verified Customer

star star star star star

James Bartlett Citrus Heights, CA'

Installation and customer service is excellent!

8 years ago

Brinks Home Security Reviews