Brinks Home Security: Read 4,169 User Reviews From Real Homeowners

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Verified Customer

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Dwight & Pat Green Brentwood, CA

Always answer phone and take care of what we need

8 years ago

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Verified Customer

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George Vancouver, WA

Great Service at good price and very reliable.

8 years ago

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Verified Customer

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JB Oklahoma City, OK

No problems, good system and customer service when needed.

8 years ago

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Verified Customer

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Michael Brantley Cleveland, OH

Great service but cost to much and long contact

8 years ago

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Verified Customer

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carol New Castle, DE

quick response and great customer service

8 years ago

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Verified Customer

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pkt Lake Forest, IL

any issues are handled quickly & professionally

8 years ago

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Verified Customer

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Lori Houston, TX

No problems with the system or company. Very pleasesd

8 years ago

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Verified Customer

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BDE Tulsa, OK

They can only tell you where to purchase what you need. Once installed, does nothing to assist the customer. In fact some of then are quite rude.

8 years ago

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Verified Customer

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Bruce Pompano Beach, FL

It's nice to view alarm on my phone to turn alarm on or off

8 years ago

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Verified Customer

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James Bartlett Citrus Heights, CA'

Installation and customer service is excellent!

8 years ago

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Verified Customer

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Thomas Curry La Vergne, TN'

I love the fact that my home is always covered

8 years ago

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Verified Customer

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Robert Berry Arvada, CO

Makes us feel safe all the time when we're away from home.

8 years ago

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Verified Customer

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SAM MUNDY Bedford, IN

MONI ALWAYS RESPONDS TO ALARMS AND IS PRETTY GOOD VALUE

8 years ago

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Verified Customer

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Nancy Port St Lucie, FL

Respond to questions and concerns quickly.

8 years ago

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Verified Customer

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Joshua Elgin, TX

The upgrades for system for just to renew contact

8 years ago

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Verified Customer

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Janet Pocatello, ID

Ewsy to use system. I feel secure when my system is armed

8 years ago

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Verified Customer

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Janice Gillis Savannah, GA

They seem to efficient with notices, etc

8 years ago

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Verified Customer

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Nelda Williamson Converse, TX

Quick response and very helpful with questions

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Helen Boyles Bell Gardens, CA

they are the most reasonably and very good service

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Donald Bertsch Los Angeles, CA

Had no problems and fast response when we need answers and help.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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Everad Pinnock Charlotte, NC

customer and technician services excellent

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Dora Jimenez Hobbs, NM

They are always great in helping me solve my problems

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Make America Great Again! Montgomery, AL

Prompt response to alarms and making sure that all is well.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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my own Passaic, NJ

My system has been unplugged for 2 months and no one has called me. Most of the sensors have been inactive much longer. they are frauds.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Happy San Antonio, TX

good service, good product, helpful and knowledgeable people

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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Linda Raeford, NC

Good customer service. Easy to talk to on the for steps to check your machine.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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CustomerOver7Years

Service, reliability, pleasant healpful representatives

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Bill Brown

Ease of installation, ease of arming/disarming, price

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Liegghio Manhattan Beach, CA

Excellent remote support and sensors are replaced free.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Michael and Theresa Carver Olympia, WA

They are very pleasant and helpful to deal with

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Deb Miami, FL

liable ease of installation and monitoring

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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KIA & ASHLEY Englishtown, NJ

Very polite, helpful, competent phone techs.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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emery1129 South Orange, NJ

Overpriced monitoring service. And overpriced for any of the accessories

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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lathern mashall Pittsboro, NC

because you respond to my needs when i call immediate

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Ms Pink Charlotte, NC

Great customer service and I feel valued as a customer

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Marc Wallingford, CT

good company, fair price, any issues, always fixed

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Gerald Harris II DO Scottsdale, AZ

They've always been very helpful. Never had a problem.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Pat Kenly, NC

Cost and supplies could be better compared to other providers in my area.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Antonissimo Los Angeles, CA

Protect America only fulfills what is barebone necessary to service its customer.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Carlo W Morgan Tampa, FL

So far, PA has been very responsive and professional!

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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D.H Chicago, IL

Never had a major issue, customer service always available!

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Greg-San Jose California Los Gatos, CA

Service,value, ease of use, overall satisfaction

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Etoin Tacoma, WA

Great tech help when I expand my system.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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EbonyRN Aberdeen, NC

It provides the service I need at a good price.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Jerry Waverly Hall, GA

Service, dependable products and app works great

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Sari Palacios, TX

They have always provided great customer service.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Roger San Antonio, TX

Excellent and Fast Service with great security

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Prewett Denver, CO

They are responsive and wait times on hold are not unreasonable.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Donna Atchison, KS

Great service, knowledgeable technicians

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Tjc Powder Springs, GA

They been taking my money for months knowing that there's something wrong with the phone signal from my alarm to the service center.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

Brinks Home Security Reviews