Brinks Home Security: Read 3,967 User Reviews From Real Homeowners

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Verified Customer

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Kim Lowe Long Prairie, MN

We don't have our outdoor camera yet, and the tape doesn't stick very well on the doors or windows.

6 years ago

Reply from Brinks Home Security

Hi there, we appreciate you taking the time to leave us feedback on your experience. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 26th, 2018

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Verified Customer

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Phil G Tempe, AZ

Great customer service, non pushy sales people.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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W. Weeks Warner Robins, GA

Feedback from the monitors and ease of use.

6 years ago

Reply from Brinks Home Security

Thank you for the positive insight!

Apr. 15th, 2019

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Verified Customer

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Novah Corp LaBelle, FL

I don't have any problem with the equipment and the price is better for the service they provide.

6 years ago

Reply from Brinks Home Security

Hi Novah - thanks for your feedback. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 14th, 2018

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Verified Customer

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Harold Ray Palmdale, CA

The equipment is average and the customer service is adequate.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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Thomas Donofrio Gurley, AL

They have good equipment and I am a happy customer.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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David Evans

Customer service is excellent, and they are the best value.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Daniel Butler

They've always been very nice and helpful. Overall, it's very good.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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John Miller

The camera should have been saved on the server is the only drawback.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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Sheila Phinazee Greensboro, NC

It's easy to use and they have good customer service.

6 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Shannon Dublin, GA

Good Customer Service and Security for the home

6 years ago

Reply from Brinks Home Security

Thank you for taking the time to share your positive experience with MONI. We appreciate your business and the opportunity to secure you and your family! -Ashley C.

Jan. 3rd, 2018

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Verified Customer

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Willa Harris County, Texas

It was easy to install and add an extra layer of protection

6 years ago

Reply from Brinks Home Security

Thank you for providing us with your positive feedback about your MONI service. We take pride in ensuring our customers are satisfied, and would like to thank you for remaining a valued customer here at MONI! -Ashley C.

Jan. 3rd, 2018

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Verified Customer

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Claudette Savannah, GA

Excellent company. Very professional customer service.

6 years ago

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Verified Customer

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Lilian

Nice app, easy to use system. Nice customer service people

6 years ago

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Verified Customer

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Dwight & Pat Green Brentwood, CA

Always answer phone and take care of what we need

6 years ago

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Verified Customer

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George Vancouver, WA

Great Service at good price and very reliable.

6 years ago

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Verified Customer

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JB Oklahoma City, OK

No problems, good system and customer service when needed.

6 years ago

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Verified Customer

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Michael Brantley Cleveland, OH

Great service but cost to much and long contact

6 years ago

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Verified Customer

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carol New Castle, DE

quick response and great customer service

7 years ago

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Verified Customer

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pkt Lake Forest, IL

any issues are handled quickly & professionally

7 years ago

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Verified Customer

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Lori Houston, TX

No problems with the system or company. Very pleasesd

7 years ago

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Verified Customer

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BDE Tulsa, OK

They can only tell you where to purchase what you need. Once installed, does nothing to assist the customer. In fact some of then are quite rude.

7 years ago

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Verified Customer

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Bruce Pompano Beach, FL

It's nice to view alarm on my phone to turn alarm on or off

7 years ago

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Verified Customer

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James Bartlett Citrus Heights, CA'

Installation and customer service is excellent!

7 years ago

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Verified Customer

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Thomas Curry La Vergne, TN'

I love the fact that my home is always covered

7 years ago

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Verified Customer

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Robert Berry Arvada, CO

Makes us feel safe all the time when we're away from home.

7 years ago

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Verified Customer

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SAM MUNDY Bedford, IN

MONI ALWAYS RESPONDS TO ALARMS AND IS PRETTY GOOD VALUE

7 years ago

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Verified Customer

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Nancy Port St Lucie, FL

Respond to questions and concerns quickly.

7 years ago

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Verified Customer

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Joshua Elgin, TX

The upgrades for system for just to renew contact

7 years ago

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Verified Customer

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Janet Pocatello, ID

Ewsy to use system. I feel secure when my system is armed

7 years ago

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Verified Customer

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Janice Gillis Savannah, GA

They seem to efficient with notices, etc

7 years ago

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Verified Customer

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Nelda Williamson Converse, TX

Quick response and very helpful with questions

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Helen Boyles Bell Gardens, CA

they are the most reasonably and very good service

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Donald Bertsch Los Angeles, CA

Had no problems and fast response when we need answers and help.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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Everad Pinnock Charlotte, NC

customer and technician services excellent

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Dora Jimenez Hobbs, NM

They are always great in helping me solve my problems

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Make America Great Again! Montgomery, AL

Prompt response to alarms and making sure that all is well.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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my own Passaic, NJ

My system has been unplugged for 2 months and no one has called me. Most of the sensors have been inactive much longer. they are frauds.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Happy San Antonio, TX

good service, good product, helpful and knowledgeable people

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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Linda Raeford, NC

Good customer service. Easy to talk to on the for steps to check your machine.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Verified Customer

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CustomerOver7Years

Service, reliability, pleasant healpful representatives

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Bill Brown

Ease of installation, ease of arming/disarming, price

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Liegghio Manhattan Beach, CA

Excellent remote support and sensors are replaced free.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Michael and Theresa Carver Olympia, WA

They are very pleasant and helpful to deal with

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Deb Miami, FL

liable ease of installation and monitoring

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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KIA & ASHLEY Englishtown, NJ

Very polite, helpful, competent phone techs.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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emery1129 South Orange, NJ

Overpriced monitoring service. And overpriced for any of the accessories

7 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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lathern mashall Pittsboro, NC

because you respond to my needs when i call immediate

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Ms Pink Charlotte, NC

Great customer service and I feel valued as a customer

7 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Marc Wallingford, CT

good company, fair price, any issues, always fixed

7 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

Brinks Home Security Reviews