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Brinks Home Security Reviews

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7.9

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Kim Lowe Long Prairie, MN

We don't have our outdoor camera yet, and the tape doesn't stick very well on the doors or windows.

6 years ago

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Reply from Brinks Home Security

Hi there, we appreciate you taking the time to leave us feedback on your experience. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 26th, 2018

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Phil G Tempe, AZ

Great customer service, non pushy sales people.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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W. Weeks Warner Robins, GA

Feedback from the monitors and ease of use.

6 years ago

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Reply from Brinks Home Security

Thank you for the positive insight!

Apr. 15th, 2019

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Novah Corp LaBelle, FL

I don't have any problem with the equipment and the price is better for the service they provide.

6 years ago

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Reply from Brinks Home Security

Hi Novah - thanks for your feedback. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 14th, 2018

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Harold Ray Palmdale, CA

The equipment is average and the customer service is adequate.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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star star star star star

Thomas Donofrio Gurley, AL

They have good equipment and I am a happy customer.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

David Evans

Customer service is excellent, and they are the best value.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Daniel Butler

They've always been very nice and helpful. Overall, it's very good.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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John Miller

The camera should have been saved on the server is the only drawback.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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star star star star star

Sheila Phinazee Greensboro, NC

It's easy to use and they have good customer service.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Shannon Dublin, GA

Good Customer Service and Security for the home

6 years ago

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Reply from Brinks Home Security

Thank you for taking the time to share your positive experience with MONI. We appreciate your business and the opportunity to secure you and your family! -Ashley C.

Jan. 3rd, 2018

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Willa Harris County, Texas

It was easy to install and add an extra layer of protection

6 years ago

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Reply from Brinks Home Security

Thank you for providing us with your positive feedback about your MONI service. We take pride in ensuring our customers are satisfied, and would like to thank you for remaining a valued customer here at MONI! -Ashley C.

Jan. 3rd, 2018

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Claudette Savannah, GA

Excellent company. Very professional customer service.

7 years ago

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star star star star star

Lilian

Nice app, easy to use system. Nice customer service people

7 years ago

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star star star star star

Dwight & Pat Green Brentwood, CA

Always answer phone and take care of what we need

7 years ago

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star star star star star

George Vancouver, WA

Great Service at good price and very reliable.

7 years ago

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star star star star star

JB Oklahoma City, OK

No problems, good system and customer service when needed.

7 years ago

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star star star star star

Michael Brantley Cleveland, OH

Great service but cost to much and long contact

7 years ago

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star star star star star

carol New Castle, DE

quick response and great customer service

7 years ago

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star star star star star

pkt Lake Forest, IL

any issues are handled quickly & professionally

7 years ago

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star star star star star

Lori Houston, TX

No problems with the system or company. Very pleasesd

7 years ago

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BDE Tulsa, OK

They can only tell you where to purchase what you need. Once installed, does nothing to assist the customer. In fact some of then are quite rude.

7 years ago

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Bruce Pompano Beach, FL

It's nice to view alarm on my phone to turn alarm on or off

7 years ago

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star star star star star

James Bartlett Citrus Heights, CA'

Installation and customer service is excellent!

7 years ago

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star star star star star

Thomas Curry La Vergne, TN'

I love the fact that my home is always covered

7 years ago

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star star star star star

Robert Berry Arvada, CO

Makes us feel safe all the time when we're away from home.

7 years ago

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star star star star star

SAM MUNDY Bedford, IN

MONI ALWAYS RESPONDS TO ALARMS AND IS PRETTY GOOD VALUE

7 years ago

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Nancy Port St Lucie, FL

Respond to questions and concerns quickly.

7 years ago

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star star star star star

Joshua Elgin, TX

The upgrades for system for just to renew contact

7 years ago

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star star star star star

Janet Pocatello, ID

Ewsy to use system. I feel secure when my system is armed

7 years ago

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Janice Gillis Savannah, GA

They seem to efficient with notices, etc

7 years ago

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star star star star star

Nelda Williamson Converse, TX

Quick response and very helpful with questions

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Helen Boyles Bell Gardens, CA

they are the most reasonably and very good service

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Donald Bertsch Los Angeles, CA

Had no problems and fast response when we need answers and help.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Everad Pinnock Charlotte, NC

customer and technician services excellent

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Dora Jimenez Hobbs, NM

They are always great in helping me solve my problems

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Make America Great Again! Montgomery, AL

Prompt response to alarms and making sure that all is well.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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my own Passaic, NJ

My system has been unplugged for 2 months and no one has called me. Most of the sensors have been inactive much longer. they are frauds.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Happy San Antonio, TX

good service, good product, helpful and knowledgeable people

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Linda Raeford, NC

Good customer service. Easy to talk to on the for steps to check your machine.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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star star star star star

CustomerOver7Years

Service, reliability, pleasant healpful representatives

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Bill Brown

Ease of installation, ease of arming/disarming, price

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Liegghio Manhattan Beach, CA

Excellent remote support and sensors are replaced free.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Michael and Theresa Carver Olympia, WA

They are very pleasant and helpful to deal with

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Deb Miami, FL

liable ease of installation and monitoring

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

KIA & ASHLEY Englishtown, NJ

Very polite, helpful, competent phone techs.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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emery1129 South Orange, NJ

Overpriced monitoring service. And overpriced for any of the accessories

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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star star star star star

lathern mashall Pittsboro, NC

because you respond to my needs when i call immediate

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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star star star star star

Ms Pink Charlotte, NC

Great customer service and I feel valued as a customer

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Marc Wallingford, CT

good company, fair price, any issues, always fixed

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019