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Brinks Home Security Reviews

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7.9

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Janice Polisky Newport News, VA

Easy install,good customer service, devices work well

6 years ago

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Thank you for your feedback!

Apr. 23rd, 2019

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Mello

Easily accessible, system is user friendly

6 years ago

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Apr. 23rd, 2019

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Chuck Hilliard, OH

Ease of installation , customer service is excellent.

6 years ago

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Apr. 23rd, 2019

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Heather

Customer service and the attentiveness of their staff

6 years ago

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Apr. 23rd, 2019

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Dealyne

Very helpful on phone. Very easy to install.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Alison Andrews

Easy installation, fair price and good service

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Ed Raven

Alarms always work and monitoring is second to none

6 years ago

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Apr. 23rd, 2019

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Radhesh Palo Alto, CA

Good service but they don't let me cancel. I was caught in a contract

6 years ago

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Apr. 23rd, 2019

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Anonymous Colorado Springs, CO

all has been great but the cost could be a little less expensive

6 years ago

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Apr. 23rd, 2019

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Sandra Houston, TX

The quality of the glue when you setup your own equipment is very poor. Hate it!

6 years ago

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Reply from Brinks Home Security

Hey Sandra, we’re sorry to hear that you’re having trouble with our adhesive. Keeping our equipment installation smooth and easy for our customers is certainly a priority! If you'd like, could you please DM us with additional details so that we may assist you with this issue? Thanks and please let us know if you have any questions.

Aug. 7th, 2018

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none Frisco, TX

the parts have fallen off the doors...I have no clue when police are called bc I have not been called and no alarm has gone off!

6 years ago

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Reply from Brinks Home Security

Hi there, we’re sorry to hear about your equipment issues. At protect America your peace of mind is certainly our priority! If you’d like, could you please DM us with additional details so that we may assist you with this issue? Thanks and please let us know if you have any questions!

Aug. 7th, 2018

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Janet Yukon, OK

Very patient and helpful! Customer oriented.p

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Diane Des Moines, IA

They helped me with all the questions I had

6 years ago

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Apr. 23rd, 2019

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Anonymous West Lafayette, IN

Good and reliable product but not very professional in customer service

6 years ago

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Apr. 23rd, 2019

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Dennis Carter

Good Service, good system.The syetem lets me know if there is a senser failure.

6 years ago

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Apr. 23rd, 2019

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Teeter

Really good customer service. Alarm system works well

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Satisfied Customer

Great customer service; Quick response time

6 years ago

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Apr. 23rd, 2019

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lbcleans

I like the fact you can use your phone and keyless

6 years ago

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Apr. 23rd, 2019

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J DICKERSON Schertz, TX

COMPLICATED SET UP OF SENSORS AND CAMERA. I AM NOT TECHNICAL .

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Michael Akron, OH

They need to follow up their initial calls.

6 years ago

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Apr. 23rd, 2019

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mike b

they never call to followup, offer new specials, no mail. Zero communication once they get you as a customer

6 years ago

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Reply from Brinks Home Security

Hey Mike, we’re sorry to hear that nobody followed up with you! At Protect America we do our absolute best to treat our customers like a part of the family. If you’d like, please feel free to DM us with more details so that we may reach out and assist you. Thanks and please let us know if you have any questions!

Jul. 31st, 2018

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T Than San Jose, CA

Start up cost is the best with many wireless contacts included.

6 years ago

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Apr. 23rd, 2019

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Anonymous

The best part is the cost but the equipment is just adequate, not outstanding.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Norberto

The equipment was easy to install and they're great at customer service.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Tracy Somerville, TN

It's easy to install and use. The price is reasonable.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Katie

They are very helpful, and everything is simple so far.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Edwin Susanville, CA

Every time I've called I've gotten great support

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Rose Vidalia, LA

The security system is easy to maintain and I just like it.

6 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Neil A

One time I tried contacting them and they were very supportive and solved my problems instantly.

6 years ago

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Carolyn in Dyer

Representatives are knowledgeable and responsive.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Bb

Easy to install and work with. Great customer support

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Arizona Hot Rod & Upholstery

easy installation with a affordable price

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Robert M.

Customizable products and on-time service.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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star star star star star

Marianne Dulom

Easy installation and great customer support

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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LaTrell Fitchett

Excellent service from the products and customer services

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Happy and Protected

Excellent reliable service and equipment

6 years ago

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Apr. 23rd, 2019

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far

I had a false alarm and never received a call to confirm if it was false or not.

6 years ago

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Reply from Brinks Home Security

Hi there, we’re sorry to hear about your equipment issues. At Protect America, our customers’ peace of mind is certainly our priority. If you would like, would you DM us with additional details so that we may assist you? Thanks and please let us know if you have any questions.

Jul. 16th, 2018

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Easy to use

It works well and I can control it all with Amazon Alexa.

6 years ago

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Apr. 23rd, 2019

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Jeff

Easy to install, app works well to arm and disarm.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Vilma

Great customer service and great service

6 years ago

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Reply from Brinks Home Security

Thank you! Always nice to hear that we're doing right by our customers!

Apr. 15th, 2019

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Anoymous

Someone overrides your system at lease three days a week. And all I am told is someone must have your password? NOT

6 years ago

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Reply from Brinks Home Security

Hi there, we're sorry to hear that you're having trouble with your system. At Protect America we strive to correct any service issues as quickly as possible. If you’d like, could you DM us with additional details and the name of the account holder so that we may assist you? Thanks and please let us know if you have any questions!

Jul. 10th, 2018

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Kyle Victorville, CA

Good system, just didn't receive all equipment I was told I would get

6 years ago

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Apr. 23rd, 2019

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God product Hephzibah, GA

handle issues on the spot over the phone

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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David Mount Airy, NC

Easy installation and outstanding customer service!

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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RTI Hacienda Heights, CA

It was easy to set up and the support is great!

6 years ago

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Apr. 23rd, 2019

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Anonymous

they good, have great rate for every bugdet

6 years ago

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Apr. 23rd, 2019

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star star star star star

Margaret J Connelly Nuevo, CA

Fast call backs, good customer service, that's it

6 years ago

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Apr. 23rd, 2019

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Quetzalia Alonso Phoenix, AZ

They have really good ratings and it's very easy to comprehend and use.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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star star star star star

Barbara Knott Lake Havasu City, AZ

They were patient with me and explained everything.

6 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Arturo Rivas Port Richey, FL

They helped me install everything and it's easy to use.

6 years ago

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Reply from Brinks Home Security

Thank you for the positive insight!

Apr. 15th, 2019