Brinks Home Security: Read 4,171 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Wolverine

Easy to work with. Their service and equipment is exactly as advertised.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Proud User

The system works great. The setup was easy and packages arrived promptly.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Anonymous Winter Park, FL

Great monitoring low price. Wireless. Easy set up and removal

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Dele Adeolu

They have excellent customer service, they're efficient and very responsive

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Bob D Selbyville, DE

Excellent service and product! Customer service is outstanding.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Anonymous Rochester, NY

I love the fact that it is easy to arm and disarm and the alerts

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Anonymous

Excellent service and very friendly system very easy to use .

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Tiffany Shestak

It's not up to date, it's old school. But, they are very educating.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Landiran Maydwell Fort Wayne, IN

My installer was very helpful, which made it easy to install and use.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star_border

Anonymous

The customer service is amazing, they're pretty quick and nice. I do like their equipment.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Javette Duckworth Fresno, CA

They have great customer service, but I am having problems with the cameras.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Anonymous Hutchinson, KS

They always call when needed, but their equipment doesn't fit all door jams.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

William Bates Kansas City, MO

It's affordable, reliable, and I only have issues every now and then.

7 years ago

Reply from Brinks Home Security

Thank you! Always nice to hear that we're doing right by our customers!

Apr. 15th, 2019

check_circle

Verified Customer

star star star star star_border

Anonymous Baltimore, MD

It seems to work the way it's supposed to. They're always professional, courteous, and helpful.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star_border

Juanita Hardy Evergreen Park, IL

The customer service people were very nice, and I was able to understand them very well.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star_border star_border

Paul Huffman Plainfield, IN

It all works very well, but they didn't do exactly what I wanted or keep the price they already committed to.

7 years ago

Reply from Brinks Home Security

Hi there - thanks for your feedback. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 26th, 2018

check_circle

Verified Customer

star star star star star_border

Roger

Service is fine. Installation left a lot to be desired... difficult and time consuming

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Gg

Great product and everyone on the phone is competent, fast and courteous.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Buck Sheward

Comprehensive value,service, price and responsiveness to requests.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Karen Nichols

Emails every time we disarm systems. Very helpful installation

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Don't remember Sahuarita, AZ

Really good customer service. The staff is very friendly and helpful.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Jennifer H Punta Gorda, FL

Exceptional customer service. Product easy to set up and use!

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Lucilu Chicago, IL

Reliability & ease of use of product, price & customer service

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Michael Williams Loganville, GA

I've had to call a couple times and they've been very helpful and courteous.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star_border

Anonymous Colorado Springs, CO

Everything functions except the motion detector, but my house seems to be protected.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

check_circle

Verified Customer

star star star star star

Timothy Blaske Holiday, FL

It's very easy to set up with no issues, I had no difficulties.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Tony Faison Turkey, NC

They're easy to talk to and very helpful in setting up the actual alarm system.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Dale Gribble Rock Springs, WY

They're very easy to work with talking things through pretty easily.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Scott Saulnier Knoxville, TN

Very friendly, thorough, and patient with me. They're highly rated.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Neil Lively

I always get a response when I reach out and I've had no problems.

7 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Sparky9 Oneonta, NY

When ever we need information, the customer service is great.

8 years ago

check_circle

Verified Customer

star star star star star

Maureen Cook Layton, UT'

They are a good company and are constantly looking for ways to improve.

8 years ago

check_circle

Verified Customer

star star star star star

anonymous

Always are there when you need help whether tech support or customer service.

8 years ago

check_circle

Verified Customer

star star star star star

Diana C Sun City West, AZ

The product is easy to use, easy to request help. We feel more secure with MONI

8 years ago

check_circle

Verified Customer

star star star star star

Gray Kingman, AZ

Nobody has broken into my house yet. Informs me when battery are dead.

8 years ago

check_circle

Verified Customer

star star star star star

Mary C Greeneville, TN

Always prompt response to calls. Very courteous and knowledgeable staff.

8 years ago

check_circle

Verified Customer

star star star star star

Happy in Maryland Germantown, MD

Quick response to questions regarding system. Knowledgeable help desk staff.

8 years ago

check_circle

Verified Customer

star star star star star

Alley Melrose, MA

When ever i have a problem there right there.Problems are few and far between.

8 years ago

check_circle

Verified Customer

star star star star star_border

anonymous Fairburn, GA

Had several service visits, and my bill is exceptionally high from all the other competitors.

8 years ago

check_circle

Verified Customer

star star star star star

Annie Rancho Cordova, CA

They are prompt to call if we're away when the alarm goes off.

8 years ago

check_circle

Verified Customer

star star star star star

James A. Rice Ashland, KY

Great system very dependable and greatest support great company

8 years ago

check_circle

Verified Customer

star star star star star

Ms Moore Oak Hill, WV'

Great service and I get quick response to any alarm going off

8 years ago

check_circle

Verified Customer

star star star star star

3 year member Salem, NH

Ease of customer service experience. A pleasure to call and get satisfaction.

8 years ago

check_circle

Verified Customer

star star star star star

Cklaus Dayton, OH

They are prompt when responding to an alarm; courteous; knowledgeable; friendly

8 years ago

check_circle

Verified Customer

star star star star star

Steve Davis Hermitage, TN

No problems, fast response to alarms, simple system, great app

8 years ago

check_circle

Verified Customer

star star star star star

Anonymous Mohave Valley, AZ

They have been very good so far. I haven't had a problem with them.

8 years ago

check_circle

Verified Customer

star star star star star

PilotMax Sorrento, FL

They have been great to work with, and provide a great product.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star_border

Kathleen Holiday, FL

They provide consistently great customer service and their systems are simple to operate.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

check_circle

Verified Customer

star star star star star

Roger Manchester, TN

Has never let me down and always went above and beyond to satisfy me

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

check_circle

Verified Customer

star star star star star

Nance Ward Franklin, VT

they have been on top of things any time my system alarmed them

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

Brinks Home Security Reviews