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Brinks Home Security Reviews

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7.4

Overall Score

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Wolverine

Easy to work with. Their service and equipment is exactly as advertised.

7 years ago

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Thank you for your feedback!

Apr. 23rd, 2019

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Proud User

The system works great. The setup was easy and packages arrived promptly.

7 years ago

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Thank you for your feedback!

Apr. 23rd, 2019

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Anonymous Winter Park, FL

Great monitoring low price. Wireless. Easy set up and removal

7 years ago

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Thank you for your feedback!

Apr. 23rd, 2019

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Dele Adeolu

They have excellent customer service, they're efficient and very responsive

7 years ago

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Apr. 23rd, 2019

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Bob D Selbyville, DE

Excellent service and product! Customer service is outstanding.

7 years ago

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Apr. 23rd, 2019

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Anonymous Rochester, NY

I love the fact that it is easy to arm and disarm and the alerts

7 years ago

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Apr. 23rd, 2019

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Anonymous

Excellent service and very friendly system very easy to use .

7 years ago

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Apr. 23rd, 2019

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Tiffany Shestak

It's not up to date, it's old school. But, they are very educating.

7 years ago

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Apr. 23rd, 2019

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Landiran Maydwell Fort Wayne, IN

My installer was very helpful, which made it easy to install and use.

7 years ago

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Apr. 23rd, 2019

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Anonymous

The customer service is amazing, they're pretty quick and nice. I do like their equipment.

7 years ago

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Apr. 23rd, 2019

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Javette Duckworth Fresno, CA

They have great customer service, but I am having problems with the cameras.

7 years ago

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Apr. 23rd, 2019

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Anonymous Hutchinson, KS

They always call when needed, but their equipment doesn't fit all door jams.

7 years ago

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Apr. 23rd, 2019

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William Bates Kansas City, MO

It's affordable, reliable, and I only have issues every now and then.

7 years ago

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Reply from Brinks Home Security

Thank you! Always nice to hear that we're doing right by our customers!

Apr. 15th, 2019

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Anonymous Baltimore, MD

It seems to work the way it's supposed to. They're always professional, courteous, and helpful.

7 years ago

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Apr. 23rd, 2019

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Juanita Hardy Evergreen Park, IL

The customer service people were very nice, and I was able to understand them very well.

7 years ago

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Apr. 23rd, 2019

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Paul Huffman Plainfield, IN

It all works very well, but they didn't do exactly what I wanted or keep the price they already committed to.

7 years ago

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Reply from Brinks Home Security

Hi there - thanks for your feedback. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Jun. 26th, 2018

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Roger

Service is fine. Installation left a lot to be desired... difficult and time consuming

7 years ago

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Apr. 23rd, 2019

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Gg

Great product and everyone on the phone is competent, fast and courteous.

7 years ago

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Reply from Brinks Home Security

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Apr. 23rd, 2019

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Buck Sheward

Comprehensive value,service, price and responsiveness to requests.

7 years ago

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Apr. 23rd, 2019

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Karen Nichols

Emails every time we disarm systems. Very helpful installation

7 years ago

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Apr. 23rd, 2019

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Don't remember Sahuarita, AZ

Really good customer service. The staff is very friendly and helpful.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Jennifer H Punta Gorda, FL

Exceptional customer service. Product easy to set up and use!

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Lucilu Chicago, IL

Reliability & ease of use of product, price & customer service

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Michael Williams Loganville, GA

I've had to call a couple times and they've been very helpful and courteous.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Anonymous Colorado Springs, CO

Everything functions except the motion detector, but my house seems to be protected.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Timothy Blaske Holiday, FL

It's very easy to set up with no issues, I had no difficulties.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Tony Faison Turkey, NC

They're easy to talk to and very helpful in setting up the actual alarm system.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Dale Gribble Rock Springs, WY

They're very easy to work with talking things through pretty easily.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Scott Saulnier Knoxville, TN

Very friendly, thorough, and patient with me. They're highly rated.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Neil Lively

I always get a response when I reach out and I've had no problems.

7 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Sparky9 Oneonta, NY

When ever we need information, the customer service is great.

8 years ago

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Maureen Cook Layton, UT'

They are a good company and are constantly looking for ways to improve.

8 years ago

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anonymous

Always are there when you need help whether tech support or customer service.

8 years ago

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Diana C Sun City West, AZ

The product is easy to use, easy to request help. We feel more secure with MONI

8 years ago

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Gray Kingman, AZ

Nobody has broken into my house yet. Informs me when battery are dead.

8 years ago

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Mary C Greeneville, TN

Always prompt response to calls. Very courteous and knowledgeable staff.

8 years ago

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Happy in Maryland Germantown, MD

Quick response to questions regarding system. Knowledgeable help desk staff.

8 years ago

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Alley Melrose, MA

When ever i have a problem there right there.Problems are few and far between.

8 years ago

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anonymous Fairburn, GA

Had several service visits, and my bill is exceptionally high from all the other competitors.

8 years ago

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Annie Rancho Cordova, CA

They are prompt to call if we're away when the alarm goes off.

8 years ago

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James A. Rice Ashland, KY

Great system very dependable and greatest support great company

8 years ago

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Ms Moore Oak Hill, WV'

Great service and I get quick response to any alarm going off

8 years ago

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3 year member Salem, NH

Ease of customer service experience. A pleasure to call and get satisfaction.

8 years ago

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Cklaus Dayton, OH

They are prompt when responding to an alarm; courteous; knowledgeable; friendly

8 years ago

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Steve Davis Hermitage, TN

No problems, fast response to alarms, simple system, great app

8 years ago

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Anonymous Mohave Valley, AZ

They have been very good so far. I haven't had a problem with them.

8 years ago

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PilotMax Sorrento, FL

They have been great to work with, and provide a great product.

8 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Kathleen Holiday, FL

They provide consistently great customer service and their systems are simple to operate.

8 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 28th, 2019

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Roger Manchester, TN

Has never let me down and always went above and beyond to satisfy me

8 years ago

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Thank you for your feedback!

Apr. 23rd, 2019

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Nance Ward Franklin, VT

they have been on top of things any time my system alarmed them

8 years ago

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Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019