Brinks Home Security: Read 4,239 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

Howard Shaw Richmond, CA

It's a very good system, and their customer service has been fine as well. I installed the system myself, so it wasn't hard. Plus, they offer a good price.

9 years ago

check_circle

Verified Customer

star star star star star_border

Arthur McCullough Ashland, KY

I don't remember when I purchased the system, but it was pretty simple to install. It's worked fine, and their representatives have been very good as well.

9 years ago

check_circle

Verified Customer

star star star star star

Cecil George Kissimmee, FL

The system is pretty good. The installation went by pretty smoothly, and their representatives do a good job. It's been a very positive experience.

9 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Virginia Exel Minneapolis, MN

One of the fellas that was working on my house had Protect America his house, so he recommended it. He even came and installed it in mine, but he didn't install the entire system. Some of my windows and sliding doors are protected, but not the whole house. The only thing about this service is that it seems to be more expensive than others.

9 years ago

check_circle

Verified Customer

star star star star star_border

Daisy Crosland Mullins, SC

My husband installed the system a long time ago, and it's worked out well. They offer a good customer service, so it's been a positive experience so far.

9 years ago

check_circle

Verified Customer

star star star star star_border

Gordon Warren Rocky Mount, VA

I don't remember who I spoke to, but she was very patient when I got done installing my new sensors. It's all been great, and the service has been very beneficial.

9 years ago

check_circle

Verified Customer

star star star star star_border

Sharon Bell Ridgefield, CT

The representatives have been very good, always responsive. I don't really remember much about the installation, because it was a long time ago, but it went fine.

9 years ago

check_circle

Verified Customer

star star star star star_border

Gerry Biffle Garland, TX

So far, the equipment as worked just fine. The few times that I've had to deal with their agents worked out very smoothly. Besides, installing it was very easy.

9 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Greenville, TX

It was easy to install the system, and the equipment worked really well so far. Plus, the representatives were very good. They answered all my questions.

9 years ago

check_circle

Verified Customer

star star star star star

Q.N. Irvine, CA

It's easy to install and their customer support is good. I had it before, so when I moved to the new house, we continued using their service.

9 years ago

check_circle

Verified Customer

star star star star star

Christi Hackney Madison, IN

Everything has been great so far. They came out and installed the whole system in less than an hour; they were wonderful!

9 years ago

check_circle

Verified Customer

star star star star star

Jamie Maddock Woodbury, GA

I did the installation myself! It was easy. Also, their representatives are great! They have answers for everything. Overall, it's a good company.

9 years ago

check_circle

Verified Customer

star star star star star

Auto Hans Seaside, CA

Protect America was already in place when we moved into the building, and they were really good when I had to deal with someone.

9 years ago

check_circle

Verified Customer

star star star star_border star_border

Shane Wilson Mesa, AZ

The equipment is quite favorable; however, they weren't really helpful on the installation area. We were asked to do it ourselves. Besides that, their customer support has been pretty good, sometimes a little pushy.

9 years ago

check_circle

Verified Customer

star star star star star_border

Dewey Maddox Callahan, FL

The system was already in my residence when I moved in, and so far, it's been good. I haven't had a problem with it. It works very well, and setting it up was very easy.

9 years ago

check_circle

Verified Customer

star star star star star_border

Gloria Parker Ahoskie, NC

Although I did have a little bit of trouble setting up the system myself, they talked me through the entire process. Their customer service agents were excellent!

9 years ago

check_circle

Verified Customer

star star star star star_border

Frank Klembecki Moscow, PA

I haven't used it that much, but I haven't had any problem either. The equipment itself is satisfactory, and installing the system was not that hard, I did it myself. .

9 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Eldon Dodds Murchison, TX

Their customer support team was mostly good; however, I do have to say that we couldn't even use our system anymore. It was too old. They told us they'd send us a new one, which we would have to install ourselves. I just wish they could fix the equipment every time something went wrong, instead of having us do it.

9 years ago

check_circle

Verified Customer

star star star star star

Brenda Wernke Bremerton, WA

They are excellent people to deal with. The installation process was very good, and the prices were great as well! I just liked them.

9 years ago

check_circle

Verified Customer

star star star star star

Charles Williams Nevada, TX

I've very happy with my system. I chose it because people I know have it. Customer service, and installation have all been great

9 years ago

check_circle

Verified Customer

star star star star star_border

Enrique Molina Victorville, CA

Installation process is really easy. They've been very helpful whenever I have any problems. It was already here when we moved in and we just decided to keep it.

9 years ago

check_circle

Verified Customer

star star star star star_border

Springs Refreshing Spring Lake, NC

I've been a customer a long time - I have a commercial account with them. Installation is smooth and equipment is outstanding. No problems at all, top notch.

9 years ago

check_circle

Verified Customer

star star star star star

Kenneth Bouldin San Antonio, TX

We haven't had any problem. I think we saw got some kind of advertisement or something and we've been with them ever since. Equipment has been good.

9 years ago

check_circle

Verified Customer

star star star star star

Jana Meadows New Boston, TX

I just searched on a website and I found them...I chose them for their price. Installing it is very simple and the support has been excellent

9 years ago

check_circle

Verified Customer

star star star star star_border

Eleuterio Ocon Norwalk, CA

I haven't had any problems, they offer a very professional customer service. Also, installing the system was easy; I did it myself. Overall, I'm satisfied with the system.

9 years ago

check_circle

Verified Customer

star star star star star

Michael Birchfield Corona, CA

I had to do the installation myself, but they walked me through it. I would say everything was good, and the equipment has been great!

9 years ago

check_circle

Verified Customer

star star star star_border star_border

Steven Miller Conway, AR

It's been a pretty good experience! They have been very responsive from the hardware stand point of the call center. There have been false alarms, and they've handled it all very smoothly.

9 years ago

check_circle

Verified Customer

star star star star star_border

Ahaz Griffeth Menifee, CA

Everything has been good with Protect America. I just signed up with them, and they were supposed to be sending me out a ‘do it yourself system', so it will be easy to use.

9 years ago

check_circle

Verified Customer

star star star star star_border

Norma Whitaker Keithville, LA

Their customer support was fine, and so was the installation, however, I did have some problems with the sensors. Besides that, it's been a convenient service.

9 years ago

check_circle

Verified Customer

star star star star star_border

Mina Patel New Castle, PA

The first time they installed the equipment was great; they did it for free. Plus, their customer service was excellent, and they were the best and cheapest you could find,

9 years ago

check_circle

Verified Customer

star star star star star_border

Delwin Allen Anderson, SC

It's been great, every time I have a problem, question or something they take care of it. Installing the system was easy; it's been great to have them!

9 years ago

check_circle

Verified Customer

star star star star_border star_border

DH

Their equipment is not easy to upgrade. Since I don't have WIFI, I could not upgrade my system, however, they did a pretty good job installing it. Besides, their price was lower than others.

9 years ago

check_circle

Verified Customer

star star star star star_border

Tommy Mcree Mabank, TX

I haven't had any trouble with my system, it's been there when I needs it. Plus, it wasn't hard to install. The system is good and simple; you just turn it on and it works.

9 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

Brenda Davis Norlina, NC

It's been very good and it provided a good result. We've had this service for 20 years, and I feel very safe with it. I would recommend it to anyone.

9 years ago

check_circle

Verified Customer

star star star star star

Benito Mares Lancaster, TX

They've offered an excellent service! Whenever something goes off in the house, they notify us as soon as possible. No delays whatsoever.

9 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Jason Cole Hickory, MS

They need better customer service. You have to leave a message and be called back, and if you're not available at that time it's just a repetitive process. My husband is dealing with the equipment because we got an upgrade and it's difficult to use. I guess I'm satisfied, although it's not the best.

9 years ago

check_circle

Verified Customer

star star star star star

Mario/Merle Teresi Dundalk, MD

Everything with Protect America has been excellent! From the service, up to the system itself. I just like everything we got.

9 years ago

check_circle

Verified Customer

star star star star_border star_border

ME Chattanooga, TN

A young man came through selling home alarm systems. He was going door to door selling the system. It's been somewhat great, they don't return in calls as well as they should.

9 years ago

check_circle

Verified Customer

star star star star_border star_border

Brenda Harris Moxee, WA

I'm very satisfied with the sales team. I was very satisfied with them until I get the new monitor and then I wasn't able to get the alarm on the door so they sent me some other stuff to do it with.

9 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Anna Lasalle Carrollton, VA

Many years ago they we're in the area and they just came to the door. Since the the service has been declining. We were with them for like 15 years and we're still using the same equipment and the biggest thing is they don't have anyone in the area to come in and help you if you need it installed, you're own your own.

9 years ago

check_circle

Verified Customer

star star star star star

Mary Bell Havelock, NC

Well my husband died and my children feel like I needed a security system. Everything works fine. They've always been there when I needed

9 years ago

check_circle

Verified Customer

star star star star star

Sterling Hyden Corsicana, TX

They're great, easy to work with. Everything was easy to set up and everything was pretty well self explained on how to set it up.

9 years ago

check_circle

Verified Customer

star star star star star_border

Floyd & Jessie Lawrence Newton, NC

We had some problems but but their people help us out greatly and ever since then it's been working just fine. Overall, the service has been pretty good.

9 years ago

check_circle

Verified Customer

star star star star star

Ronald Hughes Sierra Vista, AZ

I start using Protect America's home security because I was actually someone who was selling the service. Everything is excellent.

9 years ago

check_circle

Verified Customer

star star star star star_border

Sylvia Harris Bronx, NY

I own a co-op and I needed protection for my apartment so I have security, a home services - so I use Protect America for home security. They are very good.

9 years ago

check_circle

Verified Customer

star star star star star

John Pray Hazard, KY

I'm a police officer and I thought we need it, home invasions. I've had Protect America over 15 years or so. Everything has been very good.

9 years ago

check_circle

Verified Customer

star star star star star_border

Robert Shore Leesburg, VA

I travel a lot, so I wanted to make sure that my family, home and belongings are all protected. Their fees are a little high for me, so i'd give them an 8.

9 years ago

check_circle

Verified Customer

star star star star star_border

Amy & David Baker Columbia, MD

Protect America has been great to deal with and the system is so easy to use. We have been with them for years so that we can continue to protect our family.

9 years ago

check_circle

Verified Customer

star star star star_border star_border

Jerry & Trena Jenkins Ellerbe, NC

Our house got broken into and it was terrible, so we decided to get a home security system. A friend told us about Protect America and we have been nothing but satisfied with it. I would give them a 6

9 years ago

check_circle

Verified Customer

star star star star star_border

Roy Carter Culpeper, VA

Our home had been broken into before, so we decided to get a security system. Protect america was such a great deal. We have been very pleased with there service.

9 years ago

Brinks Home Security Reviews