Brinks Home Security: Read 4,239 User Reviews From Real Homeowners

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Verified Customer

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B.V. Tampa, FL

I wanted my home to feel secure, so I chose Protect America. The representative I spoke to was okay, and the system itself has worked just fine.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Trina/Charles Okolona, AR

I'm loving it; it's great! Whenever I get in touch with them, they always help me solve the problem. They answer quickly when the alarm goes off.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Maria Pomona, CA

They offer a very good customer support, and the system is good. My overall experience with Protect America has been a great experience!

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Aaron Birmingham, AL

The system is having some failures because it's getting old, but besides that, I've been completely satisfied with the service.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Odessa Alexandria, LA

I chose Protect America because they gave me the best price. I've been okay with the equipment, I just wish I could afford the system that goes for the windows as well.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Anonymous Granite City, IL

We like that their system is wireless, and it's easy to use. Right now it's up to date, and actually, when we've had to call their representatives, they've helped.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Scott Marysville, WA

So far, their representatives have always been helpful; I've never had any problems with them. Besides, the service is inexpensive, and the system is wireless!

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Richard Winston-Salem, NC

They have been uniformly helpful, and technically competent. Plus, the system has been pretty satisfactory, and it's been an economical, yet efficient, option.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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George Exmore, VA

It's always been a good service. The equipment is excellent, and I just like that it provides security when I'm not here.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Charles Pompano Beach, FL

It's been an excellent system, and they've offered a great customer support, however, what I really liked is that I could install it myself.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback!

Apr. 23rd, 2019

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Verified Customer

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Anonymous Portales, NM

we've been with Protect America for a long time, and they've done a pretty good job so far. The equipment is pretty good, and their customer support has been excellent.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Arlene St Charles, IL

The last time I called to solve a problem with the system, the customer support wasn't really favorable, however, my experience with Protect America has been good.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Deetta Lawrenceville, GA

Protect America is really expensive in comparison to other security systems, nonetheless, my experience has been great, and I highly recommend it.

8 years ago

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Verified Customer

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Big Kahuna

Great Customer Service and Support. They are easy to work with and offer the most current technology in security systems.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Property 2001 Moyock, NC

The company have been with us for over fifteen years now and have always protected our home and have done a good job providing our home with protection.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Hung Pham Corona, CA

I m been with Protect America longtime, I think this company is the best because the employees got verry good on customer service.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Clifford Dodson Cameron, NC

From what I've dealt with their customer support, their service has been good. It's an excellent service, and overall, it's a good company.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Sarah Nadler Columbus, OH

We haven't had a problem with their agents. I think what really made me go with this service was the pricing they provided. Besides, it was an easy installation process.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Priscilla Pitts Goodwater, AL

I don't think I've ever had to call their representatives, but it's a wireless and affordable system, so it's been great.

8 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Ed Greeves Thurmont, MD

The prices is reasonable, and everything beyond that was fabulous. Plus, they helped me install the system through the phone, and that wasn't a problem.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Tom Carey Mukilteo, WA

Sometimes the system can be a little awkward, but it works fine. I believe I've only talked to their representatives once or twice, and they were okay.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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H Alston Nashville, GA

It's service I enjoy; it makes me feel safe inside the house. Besides, it was easy to install. My daughter put it in herself.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Frank Guy Sugar Grove, NC

I don't normally get any good help form anybody, but their customer support is very courteous and very nice. The system is blessed and desirable. However, I've had trouble with it for about 4 months now, and they can't seem to grab what's wrong.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Nyssa Hawkins Carson, CA

My experience with them has been good so far. They're responsive when I call, and I don't have to wait every time. On top of that, the service is cost efficient.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Don Runge St Charles, MO

It was easy to install. They provided special instructions for that. They've also provided a very good customer service. Overall, I've been happy with their service.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Melkon Tashjian Palmdale, CA

Customer support is very good! They're quick to respond, and helpful! Plus, my husband was able to install the system himself, and I think that's why he chose them.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Robert Morris Levittown, PA

Setting up the system was a very quick process. Their representatives have been great as well, no matter what I call them for.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Daniel Phillips Elwood, IN

Their representatives have been very good, and they've let me know when something was happening. Plus, the equipment is excellent.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Saleem Syed Lakewood, OH

There's been quite some false alarms, and they don't seem to take care of them. Their support team are good people, but they don't seem to understand the problem. I keep telling them that something malfunctioned, and they don't take care of it. Most of the equipment doesn't perform well.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Anonymous Kinston, NC

Great equipment! Their service is really good, and if I want to find something out, I either call them or talk to them online.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Marty Massey Florissant, MO

It was simple and easy to install the equipment, and I've had no problem with it. What was really fantastic was their customer service.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Feed Tecuya Frazier Park, CA

So far, I've liked the service. I've had to call them a few times to fix some issues, but besides that, it's been a very positive experience.

9 years ago

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Verified Customer

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Nita Long Coushatta, LA

I'm not too satisfied with the system. All the stuff they gave me for the windows dropped off. Nobody notified me anything about that, and since my husband died, I didn't know either that I had to change the batteries. On top of that, I'm 81 years old, and they expected me to do the installation!

9 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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R.E. Gila Bend, AZ

I messed up the system once, but the gentlemen I spoke with straightened me out right over the phone. He got me going. I'm satisfied with Protect America.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Dean/Rivera Edmonds Erie, PA

Everything seems to work just fine! The installation was easy, but I did take a long time on the phone to get everything synced together. Besides that, their representatives were pretty good.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Anonymous Indianapolis, IN

Their customer support has always been good; they've been there anytime I needed them. Plus, the system has worked just fine so far.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Lawrence Higbee Kansas City, MO

I chose Protect America because it's cheap, and so far, I can't think of anything off hand. It wasn't hard to set up the equipment; they mailed the kit to me, and I put like 4 sensors.

9 years ago

Reply from Brinks Home Security

Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

Apr. 28th, 2019

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Verified Customer

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Robert Jackson Dublin, TX

The equipment has worked really well, and it was easy to install. On top of that, their representatives have been great!

9 years ago

Reply from Brinks Home Security

Thank you for your feedback! If you have any further questions or comments please reply with the full name & address associated with your account so that a member of our team can reach out to you. Thank you again for your feedback!

Apr. 28th, 2019

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Verified Customer

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Skytel Reviews Chattanooga, TN

Life Shield's system provided the security I wanted. Plus, it's easy to install and maintain, so that's why I chose them.

9 years ago

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Verified Customer

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Arthur Gray Maple Heights, OH

Lately, we've been having a problem with their system. It keeps going off, even when we're out of town, so we're not able to reboot our system. We weren't very happy with that. Plus, I think they need to improve on their internet connections, it's not that great.

9 years ago

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Verified Customer

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John Walker Virginia Beach, VA

Our main motivation for going with Protect America was the price, and they also had the wireless system. I installed it. There was no installation process; they just send you the kit and you need to install it. It's been reliable and it's good. It's grown old but it works, and customer support is okay.

9 years ago

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Verified Customer

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James Muth Lost City, WV

We're very satisfied with it. The installation process was good, and the equipment has been excellent. It's such a positive experience.

9 years ago

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Verified Customer

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Bettye Cross Albany, GA

I don't have any complaints. They've been very courteous and nice to me and they provide a good service. Plus, it wasn't difficult to install the system.

9 years ago

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Verified Customer

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Kermit Hubbard Fayetteville, NC

Protect America is a good company. Their customer support is great. They make sure that, whatever problem you're having, gets taken care of, no matter how long it takes.

9 years ago

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Verified Customer

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Corey Proffitt Lexington, KY

Their system is wireless, and the fact that I could install it myself, is what made me choose Protect America. The customer support representatives have always been great; however, the equipment seems to have had some issues. They're better now.

9 years ago

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Verified Customer

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Craig Cohen Corona, CA

It seems like they're always on the ball. Their customer service is pretty good. I've dealt with customer service in different companies, and they're pretty rotten.

9 years ago

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Verified Customer

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Darcie Holmstrom Madison, WI

Their representatives have been good, and the system was easy to install, but we think that the technology is a little old. There are other systems out there that are a bit cheaper.

9 years ago

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Verified Customer

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Mark Carpenter Junction City, AR

Installing their system was very simple, and the equipment itself is very dependable. If I call and have a question, their agents walk me through it.

9 years ago

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Verified Customer

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Peggy Keller Kissimmee, FL

When I call them, they answer and help me out with anything I need. Their representatives are easy to deal with, and they've offered a positive experience.

9 years ago

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Verified Customer

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Lize Kuhn Overland Park, KS

Their customer service has been good, and we haven't had any issues with the system whatsoever, nor with the installation process. It's all been a positive experience.

9 years ago

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