Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

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4.7
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11,622 Reviews

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Belkis

February 14th, 2020 DETAILS arrow_drop_down
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Very helpful and understanding... great customer service

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Inocencia Davila-Scott

February 14th, 2020 DETAILS arrow_drop_down
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nghi chau

February 14th, 2020 DETAILS arrow_drop_down
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the process is very easy and customer sever is very nice walk u though step

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Tom

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I have been working with Freedom Debt relief for 7 months had over $120,000 in debt and due to their Negotiation strategy I currently have $70,000 debt. I know it's a long process to pay down that much debt but I feel I am going in the right direction.

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Adele Averill

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Good experience. A weight off my mind. Good to know I will have paid off my debt in 3 years. Stay the course as it's hard to see your credit score drop but promising to know it will begin to improve as debt gets resolved.

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Gary Caste

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Extremely good service, seven days a week!

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Christina

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Great company with quick results. Great customer service and easy plan to follow.

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James Coffman

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follow their plan and it works! keep them up to date on anything you receive and make your deposit

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Fabian

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Happy and very satisfied. Will definitely recommend to friends and family.

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Lisa Brittmon

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Upfront about the process. Truthful about how credit will be affected and overall benefits of program.

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Tara & Matt Cavanah

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They have been with us every step of the way. They made the process easy and their customer service has been great thus far.

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Bonnie Stubbins

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I am completely satisfied for my needs, questions answered promptly and the associates are well versed in their profession.

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Tara Clark

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So far they have been great. They have been able to cut what I owe in half and have given me a payment option that allows me to pay half of what I originally owed. The company is friendly and easy to work with.

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judy moody

February 14th, 2020 Lake Wales, FL DETAILS arrow_drop_down
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I like them just fine. I keep getting letters and calls from Synchrony Bank.

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Donna Tomlinson

February 14th, 2020 Seal Beach, CA DETAILS arrow_drop_down
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I am very satisfied with FDR. The amount I give them each mo to pay on my accounts is great and they have paid off several of my accounts already....I am concerned that some of my larger accts. are sending me threatening letters to sue me and this is not what I signed up for....

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Damian Odunze

February 14th, 2020 Cleveland, MS DETAILS arrow_drop_down
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A great customer service experience. The manner the activities of the company was introduced and explained to me was quite professional. The staff followed up with calls and sent emails to help me navigate the process. I was given full attention each time I called for more clarifications. So far I have no complaints as it has not taken quite long since I signed up with the company.

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Edith M Williams

February 14th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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The start was very unsure for me, I like the way an agent was able to quiet my concerns about my creditors. The way the account is handle still bothers me but other reviews made me more patient in my concerns. Still uneasy but holding on.

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Tina klosterman

February 14th, 2020 , DETAILS arrow_drop_down
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Knowing that are debt is slowly going away and that you you keep us informed. I wish it could go faster.

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TGB

February 14th, 2020 Dallas, TX DETAILS arrow_drop_down
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Easy to work with! Takes a heavy burden from your finances.

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[email protected]

February 14th, 2020 Greenwood, IN DETAILS arrow_drop_down
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Linda was very helpful and very friendly. A delight to talk to.

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Ardenia Lewis

February 14th, 2020 Bel Air, MD DETAILS arrow_drop_down
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I received excellent service and all my questions and concerns were answered.

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Dave

February 14th, 2020 Macomb, MI DETAILS arrow_drop_down
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This was a scary thing to first seek help then trust someone to help me with my situation. I am very pleased so far with everything that has happened and looking forward in my debt relief.

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FJC

February 13th, 2020 Licking, MO DETAILS arrow_drop_down
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I am not impressed with this company. I have sued twice while they were supposed to be settling my debts. Yes they did resolve it through their litigation lawyers which by the way is another tacked on charge but nonetheless I had to go through the embarrassment of being served by the courts. I have been paid off since November and it is February and they continue to do ACH debits to our checking account and I have to go through a whole rigmarole to get my money back. If you want to lotta hassle use this company.

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Reply from Freedom Debt Relief

Feb 14, 2020

We're sorry to hear your experience in our program has not been consistent. Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.

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Debbie Woody

February 13th, 2020 Elkhart, TX DETAILS arrow_drop_down
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I don't like that they only reference the creditor that currently owns the debt and not the origination account. I also have difficulty getting a hold of anyone, and chat is just horrible. I would like to be able to control my payments rather than having to jump through hoops to fix something when an emergency comes about....without having this flexibility "Debt Relief" seems kind of humorous when the program itself creates a debt issue. I don't like that I sometimes have to deal with my own credit issues if they don't fall inside the perfect "cookie cutter situation". I have been contacted several times about a consolidation, have submitted my information and it NEVER goes any further than saying I'm a candidate for a consolidation loan...no one ever follows up. Other than the above issues....they have been pretty good at taking my money, settling debts at a lower cost and creating payment arrangements to debtors, something, if you have the time to do yourself, might save you some money. Unfortunately, I work two jobs trying to catch up and I don't have time to be on the phone constantly trying to resolve debts with creditors, so I will pay to have someone else do it for me.

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Douglas R Wood Sr

February 13th, 2020 East Meadow, NY DETAILS arrow_drop_down
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The people at Freedom Debt Relief are extremely nice and helpful. Everything is going smoothly, would recommend them to folks in my situation.

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wendy krocak

February 13th, 2020 Saint Paul, MN DETAILS arrow_drop_down
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Very caring! Professional! Very supportive

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Alba ortiz

February 13th, 2020 Vallejo, CA DETAILS arrow_drop_down
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They are efficient in negotiating with creditors.

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Martin V

February 13th, 2020 Norcross, GA DETAILS arrow_drop_down
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Disappointed with progress and time frame of whole program. Would not use fdr again.

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Reply from Freedom Debt Relief

Feb 14, 2020

Martin, We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

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Paulette Tyrrell

February 13th, 2020 Jacksonville, FL DETAILS arrow_drop_down
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Just glad they could help me, not happy about losing my credit status but that will work it way out! Thanks again

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Bonnie Pricher

February 13th, 2020 Orlando, FL DETAILS arrow_drop_down
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So far we’re having a great experience and already feeling relief and achievement.

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Jason Mowry

February 12th, 2020 Greensburg, PA DETAILS arrow_drop_down
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Very helpful staff always there to answer any questions

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Ken

February 12th, 2020 Clovis, CA DETAILS arrow_drop_down
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FDR has done a great job with our debt consolidation. They answer all my questions and are very professional.

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David

February 12th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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So far freedom debt relief is doing a fantastic job!

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Tammy bost

February 12th, 2020 Seminole, OK

I really like Michael P. He has been very helpful and helped to ease my mind with all my questions.

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Yuk Ng

February 12th, 2020 Saint Cloud, FL DETAILS arrow_drop_down
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Everything went really easy and smooth since the first call to inquire Debt relief program, my account account was setup and running in the first few days, and got my fist settlement after few months saving me lots of money. Thank you Freedom Debt Relief.

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Britt Jones

February 12th, 2020 Kalamazoo, MI DETAILS arrow_drop_down
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How easy they have made this process! Customer service is excellent!

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Rosalie Anello

February 12th, 2020 Fort Lauderdale, FL DETAILS arrow_drop_down
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I’m very greatful & happy. Thank you for your thorough service.

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John R. Woodard

February 12th, 2020 , TX DETAILS arrow_drop_down
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What I like best about this company (Freedom Debt Relief) is they know what they are doing! How do I know? Because I have been with this Co. from the start of my debt. now I am about to dismiss it all. They keep you informed every step of the way! You can get on the web site and see exactly where you are in the program and what is planned next! This Co. is the Best!!

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Fatima Alcantara

February 12th, 2020 Brooklyn, NY DETAILS arrow_drop_down
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So far the accounts are moving along. I was expecting the process to be a little quicker. However, as long as my issues are being resolved, I am happy.

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Reply from Freedom Debt Relief

Nov 08, 2019

Fatima, thank you for taking the time to leave us a review! We are here for you every step of the way and we're glad to hear we've alleviated some stress off of you! Please contact Client Services at 1-800-655-6303 if you need further assistance. Thank you for being a valued client of Freedom Debt Relief!

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Greta Powell

February 12th, 2020 Valrico, FL DETAILS arrow_drop_down
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I am in the initial stage of setting up my monetary account prior to negotiating with my creditors. So far the process has been smooth and uneventful. I believe that this is a good company but I need more time to give a true evaluation. No creditor has been paid as of yet.

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Johnny Cook

February 11th, 2020 Evansville, IN DETAILS arrow_drop_down
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From the very beginning,I knew that this was the right decision. I was kept informed on everything that was going on. The whole process was very easy and stress free. I’m very happy with the results. My program took less than a year to complete. I would recommend it to anyone who is looking to get out of debt.

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Reply from Freedom Debt Relief

Mar 28, 2019

Hello Johnny, Thank you for your review. You absolutely made the best decision and we are thrilled to hear of your positive experience with Rick. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Rita Minch

February 11th, 2020 , DETAILS arrow_drop_down
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FDR was very respectful and not demeaning. They treated you as family willing to help.

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Reply from Freedom Debt Relief

Feb 14, 2020

We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Rita, if you ever have any questions please call Client Services at (800) 655-6303.

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Jennifer borsa

February 11th, 2020 , DETAILS arrow_drop_down
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Freedom has been such a great help to me through this difficult process. They always make me feel comfortable and will answer any questions

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Reply from Freedom Debt Relief

Feb 14, 2020

Jennifer, we appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

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Kristen Mattina

February 11th, 2020 Ridgecrest, CA DETAILS arrow_drop_down
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Freedom Debt Relief has changed my life so far, I just started the program and made my first deposit to them. They have been really helpful! A huge weight has been lifted off my shoulders and I cannot wait to continue this amazing journey with them!

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Reply from Freedom Debt Relief

Feb 14, 2020

Kristen, we're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

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Nina Garofalo

February 11th, 2020 Monrovia, CA DETAILS arrow_drop_down
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Working with Freedom Debt has been so peaceful, helpful and a blessing!

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Reply from Freedom Debt Relief

Feb 14, 2020

Nina, we are so happy that we could help you. If you ever have any questions please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

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sylvia jones

February 11th, 2020 Chandler, AZ DETAILS arrow_drop_down
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Extremely helpful in allowing me a opportunity to repair my current financial difficulties.

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Reply from Freedom Debt Relief

Feb 14, 2020

Thank you for your review, Sylvia. We look forward to you completion in our program. If you ever have any questions please call Client Services at (800) 655-6303.

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Terry Weller

February 11th, 2020 Foristell, MO DETAILS arrow_drop_down
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We are so happy to be able to reach our goal soon of being debt free. Its been a long time coming and we have learned our lesson. We are now on our last step into the future of debt freedom. Thank you for all you do.

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Reply from Freedom Debt Relief

Feb 14, 2020

Terry, it's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

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Ben Puana

February 11th, 2020 Hagåtña, DETAILS arrow_drop_down
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All good very courteous and soothing helpful people at any department with which I have had to speak with. Very informative never have spoken to anyone who did not have an answer.

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Reply from Freedom Debt Relief

Feb 14, 2020

Ben, thank you for your feedback. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

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Karen Brito

February 11th, 2020 Washington, DC DETAILS arrow_drop_down
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Everyone that I have dealt with at Freedom Debt has been so very helpful, courteous, respectful, and they have a way of putting you at ease. When you make a big decision like this it can be stressful and they are always there to reassure you and make you feel better about your decision.

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Reply from Freedom Debt Relief

Feb 14, 2020

Karen, it's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

Verified Customer

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ALISA CARPENTER

February 11th, 2020 DETAILS arrow_drop_down
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EASY, RELIABLE, AFFORDABLE, GREAT STAFF TO DEAL WITH. AND ALWAYS INFORMED WITH CHANGES AND THING THAT ARE HAPPENING WITH YOU ACCOUNT!

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Reply from Freedom Debt Relief

Feb 14, 2020

Alisa, thank you for all your kind words. We are so excited to work with you. If ever you have any questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.