Best Company badge 10,000 Reviews Freedom Debt Relief Logo

Freedom Debt Relief

star star star star star

9.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 10th, 2025

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

View Freedom Debt Relief reviews below.

Video Customer Reviews

Jennifer Ludwig Customer Review Video About Freedom Debt Relief

Jennifer Ludwig

Josephine Rizzo Customer Review Video About Freedom Debt Relief

Josephine Rizzo

Antonio Brown Customer Review Video About Freedom Debt Relief

Antonio Brown

thumb_up

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

Visit Site

thumb_down

The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

gavel

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

Was this content helpful?
thumb_up Yes thumb_down No
not_listed_location

Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Star Rating

info

4.8

star star star star star

18,115 Reviews

Review Breakdown

5 grade

82%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

2%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Margaret Landon

I have worked with Freedom Debt Relief in 2015. I was head over heels in debt with credit cards. I was a flight attendant and I spent money. Freedom got my cards negotiated and it was remarkably fast. I only had 3 debts this time and on has already been settled. Freedom is working on my second one now. I had retired and did not have all the money I had while employed so I needed help. Freedom Debt is doing a remarkable job for me and takes away alot of stress.

4 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Margaret, we are happy to hear about your success with FDR! We appreciate you trusting us again to help you in your journey towards financial freedom!

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cathy Miller

I have had nothing, but good things happen since signing up. I would definitely recommend them. They have walked me through every step of the way. If you pay more you will get done with your program faster. I have memory issues and they send me great reminders. Their customer service is great if they don’t have the answers they’ll find someone that does. I can’t say enough good things about this company.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Furlong

Great company they've helped me settle over $32,000 in debt in less than four years which would've taken me probably 40+ years if I try to do it on my own. definitely worth using.

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Kenny Hewitt

So far our experience with Freedom Debt Relief has been good. We have reached a settlement with one of our accounts. We’re beginning to receive messages from our other accounts. Is it a good idea to advise our creditors that we are enrolled with a debt relief program ???

4 days ago

check_circle

Review Source

star star star star star

Linda Kemp

Took me awhile to decide to do debt relief. The rep I worked with was very patient and encouraging. Once I made up my mind to do debt relief with Freedom Debt Relief my rep was very helpful and made me feel I was doing the right thing. Had my first settlement on December 30 2024, actually I had two. I like that they settle on a pay off amount then break that down into monthly payments, others don't do this. I would highly recommend Freedom Debt Relief I am glad I stopped procrastinating, one of the best decisions I ever made.

5 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lazina

I had a great experience with customer service. They addressed my questions thoroughly and resolved my email issues quickly, making the process seamless and stress-free. However, I feel conflicted about one aspect that has made things more challenging for me.

3 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sylvia

I had a great experience with their quick turnaround and prompt responses to my inquiries. They were there when I needed assistance and were incredibly helpful in resolving my issue. Overall, I feel very good about the support I received!

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sylvia, thank you for sharing your experience with us! We are happy to hear that our team was able to address your concerns in a timely manner! Thank you again for choosing FDR!

Jan. 8th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle

I was initially unsure about the process, but the team has been incredibly responsive and knowledgeable, helping me navigate my concerns. While I still feel cautious about owing money, I'm now more comfortable and confident that Freedom Debt Relief will provide a solution to my situation.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Michelle, thank you for sharing your experience. We understand, starting a process like this can be scary, but we want to thank you for allowing us to earn your trust. We are here for you every step of the way!

Jan. 8th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

anonymously

I had a fantastic experience! Every question I asked was answered thoroughly, which made me feel informed and supported. I also feel significantly better after making that call; it was the best decision I could have made. Overall, I highly recommend this service for anyone seeking guidance.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words! We're thrilled to hear about your fantastic experience and that we could provide the thorough answers and support you needed. Making the call to take control of your financial situation is a big step, and we're honored to have been part of that journey with you.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cheryl

I had a lot of questions when I started, but the team was incredibly responsive and knowledgeable, helping me navigate everything. Initially skeptical about my decision, I now feel much more comfortable and confident, especially since I've managed to pay off a bill that I thought I couldn't.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Cheryl, thank you for your review! We are happy to hear that we were able to provide you with the assistance that you needed. Thank you for choosing FDR!

Jan. 8th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

anonymously

I had a mixed experience. Everyone was kind, patient, and understanding, which I appreciated. However, I felt I had no choice in my situation. I was just looking for help, but it wasn't exactly what I wanted. Overall, the support was there, but the circumstances left me feeling constrained.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your feedback and for sharing your experience. We’re glad to hear that you felt supported by our team and appreciated their kindness, patience, and understanding. However, we’re truly sorry to learn that the experience didn’t fully meet your expectations or provide the flexibility you were hoping for. Please let us know how we can continue to support you.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paulette

I've always received immediate responses and helpful feedback from their team, which I truly appreciate. However, I regret reaching out this time as it has complicated things for me. Overall, I still trust them and their support remains positive.

3 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gregory

I had a fantastic experience! The team was incredibly helpful and explained everything clearly, making it easy to understand. Whenever I faced issues, they resolved them quickly, ensuring a seamless process. I feel great about my decision and it truly relieved a lot of stress!

3 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

anonymously

I reached out for help regarding my credit situation, but I feel like I'm not receiving any feedback or support. Despite my efforts to make payments, my credit scores are dropping, and it seems like nothing is being addressed. I wish I had approached this differently, as it's frustrating to see my credit suffer without any resolution.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

We sincerely apologize for the frustration and disappointment you’re experiencing. Your concerns are incredibly important to us, and we want to ensure you feel supported and informed throughout the process. While we understand how discouraging it can be to see your credit score drop, it’s often a temporary part of resolving debts, as creditors may continue reporting accounts until settlements are complete. Please let us know how we can continue to support you.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike

I found the support incredibly helpful and understanding. They explained things clearly without making me feel confused, which made it easier to grasp how everything works. They were always there when I needed assistance, and I truly believe it was one of the best decisions I've made in a long time.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing such positive feedback, Mike! We're so glad to hear that our support team was able to make things clear and guide you through the process with understanding. It’s wonderful to know that you feel confident about your decision to work with us. If you ever need further assistance, we're here for you every step of the way!

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James

I sometimes feel overwhelmed by information, but I appreciate how representatives listen and focus on what's best for customers. While I was initially disappointed by the pace of progress, overall, I feel pretty good about the situation and would recommend their services.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

James, thank you for sharing your experience. I like the fact that your situation has improved and the benefits are showing value to your situation. We continue to empower you and address any questions along the way. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Francis

The customer service has been nice, friendly, and helpful so far. While I initially had some confusion about the questions, the overall experience has been good. I'm optimistic about the future, but I need to see if they can deliver on their promises before I make a final judgment.

3 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John

I had a great experience with this company. They truly listen to their customers and provide clear, helpful information, especially for someone new to consolidation like me. I feel positive about my decision to work with them, and I'm confident it's helping me get back on track.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

John, we are so thrilled to receive your feedback. We appreciate that you had great quality customer care. If you have any questions along the way please let us know. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle

I had a great experience with this company. They were very knowledgeable and answered all my questions politely, making me feel supported throughout the process. Choosing them was a good decision, and I believe it's helping me get back on track. Overall, I'm very satisfied with their service!

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Michelle, amazing review. Thank you for sharing your personal experience. Keep up the great work and please let us know if you need anything along the way. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lizzette

I've had a mixed experience. While the staff has always been friendly and helpful, my recent inquiries haven't been addressed properly, leaving me confused about the situation. I feel frustrated and uncertain, as I don't have much choice in the matter.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Lizzette, we are sorry to hear that you feel this way. We encourage you to reach out to our customer service team so we can address your questions.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Melissa

I've had a mixed experience. Initially, my questions were answered promptly, but lately, the responses haven't addressed my concerns, leading to some confusion. Despite this, I believe I made a good choice overall, though I do feel uncertain about certain aspects.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hello Melissa,
Glad were off to a good start. However, I really want to address this in more detail. Please call me directly I sent a private message. I would be happy to address this in more detail. Thank you for choosing Freedom Debt Releif.

Dec. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Edward Levene

They are perfect with people going through hard times with their debts but they establish a plan that works with your life style and the goals that you want to achieve. Just a bunch of team players helping you to achieve your goals in life and becoming debt free. I highly suggest that if you’re facing financial stress that I would hire Freedom Debt Relief to get you out of your financial situation

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing such an encouraging review, Edward! We're thrilled to hear that our program and team have been a good match for your needs and goals. Helping clients like you navigate financial challenges and work toward becoming debt-free is exactly why we do what we do. Thank you for choosing FDR!

Dec. 6th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Crystal Goodchild

I am definitely satisfied with FDR services. I am already paying down my debts. It feels like I lost 100 pounds ! Thank you FDR!

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Debra Sayers

So far my experience has been very positive. They have already settled one debt and I have only been signed up for a couple of months.

4 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Debra, we are happy to hear about your experience! Keep up the great work and congratulations on your first settlement!

Jan. 10th, 2025

star star star star star

Angela Law

Freedom Debt is the warrior of conquering debt. It is a pleasure to become a part of Debt Deliberation. Freedom Debt is a profesdional in all areas of eliminating debt that hinders your progress of Debt Freedom. Thank You Freedom Debt ! You have made a difference in my day to day, living!!!!

2 days ago

check_circle

Review Source

star star star star star

Spencer Cline

Freedom debt relief is a great debt relief program. Gave me a lower monthly payment with the option to pay a little extra when I could afford it. So my debt was always going down. And they even help with the law portion of it so I did not get a garnishment. All in all great program that made getting out of debt alit smoother than it could of been.

5 days ago

check_circle

Review Source

star star star star star

Jenny M.

I was a little skeptical at first, unsure if this would really work, but have only been enrolled a couple of months and Freedom has already negotiated one settlement for me. Everyone I have spoken to at the company has been wonderful and I am so glad I started this process, so I have to give them my highest rating! Thank you!

5 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lawrence

What I dislike is the fact that it took too long for for the creditors to be notified and they still call, but I understand that's just how it works.Other than that, everything has been gone pretty good

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Lawrence, thank you for your feedback. We understand the waiting period can be difficult, but we appreciate your trust and understanding of the process. Please let us know how we can continue to support you!

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Doyd

I initially felt uncertain about the process, but now that I understand it, my experience has been excellent. They always provide clear answers to my questions. Although I'm cautious about debt, I feel confident that Freedom Debt Relief will help me find a solution. I'm almost done with the process, and reaching out was the best decision I made.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Doyd! We understand that starting a program like this can feel uncertain, and we’re so glad to hear that our team has been able to provide clarity and support throughout the process. Your confidence in us means a lot, and we’re thrilled to know you’re nearing the finish line of your journey toward financial freedom.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Edna

I've had a fantastic experience! The team is incredibly polite and always ready to help with any inquiries. Their quick turnaround and prompt responses have made everything so much easier. Overall, choosing this service has been one of my best decisions, and I feel very positive about it!

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your wonderful experience, Edna! We’re thrilled to hear that our team’s politeness and promptness have made your journey with us smooth and positive. Your kind words reaffirm our commitment to providing exceptional support and care. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re here to help every step of the way!

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

anonymously

I found the service to be satisfactory overall, as everyone was quite accommodating. However, there were moments of confusion where I had to ask for clarification. Ultimately, I felt compelled to proceed with the option presented, even though it wasn't my preferred choice. A mixed experience, but I appreciate the effort made.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your honest feedback with us. We’re glad to hear you found our team accommodating and that their efforts were appreciated. However, we regret that there were moments of confusion and that the option provided didn’t fully align with your preferences.
Your input is invaluable as it helps us identify areas where we can improve our communication and ensure that all options are clearly explained. We want every client to feel confident and empowered in their decisions. If you have any lingering concerns or questions, please don’t hesitate to reach out—we’re here to support you every step of the way.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Danny

The customer service has been decent, though sometimes I feel overwhelmed with information and the representatives seem hesitant to resolve issues. While my experience has been good so far, I'm uncertain about the final outcome. I hope they can deliver on their promises, as delays have left me a bit disappointed.

3 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

anonymously

I had an excellent experience with customer service; they were quick to respond to all my inquiries. I'm very satisfied with my decision to enroll in debt relief services through Freedom Debt Relief, as I feel it was a good choice for my financial situation.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

We’re thrilled to hear about your excellent experience with our customer service team! Providing quick and thorough responses to your inquiries is always our goal, and it’s wonderful to know you feel satisfied with your decision to enroll in our program.

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Wyella Gaymon

The immediate response to my questions. The friendly staff greetings. The prompt settlement of my first debt. The understanding of my future goals why I chose to consolidate.

4 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Wyella, amazing feedback. We appreciate it and look forward to your future success. If you have any questions please give us a call. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tatiana

I had a positive experience with the support team, who were friendly and genuinely wanted to help my situation. Although I wish I hadn't needed to reach out, I feel confident that I made the right choice in seeking assistance. Their help was invaluable and made a significant difference for me.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Tatiana! We’re delighted to hear that our support team made a positive impact and that you feel confident in your choice to join Freedom Debt Relief. Your progress and peace of mind mean everything to us, and we’re honored to be part of your journey.

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie

I appreciate the consistent communication from the team, as they keep me informed through calls and texts. Everyone has been friendly and genuinely wants to help. However, I'm uncertain about my situation due to my credit score drop, which makes me feel conflicted about the whole process. It's a necessary step, but I wish it weren't.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Stephanie. We understand how challenging it can be to see a dip in your credit score, especially during the early stages of the program. Please know that the program is designed to help you reduce debt in the long term, and although there may be some temporary effects on your score, the ultimate goal is to improve your financial situation and help you achieve lasting relief.
Please let us know how we can continue to support you !

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie

I had an excellent experience with the customer service; they were always available to address my questions and concerns. Signing up for debt relief services through Freedom Debt Relief has left me feeling positive about my decision. Highly recommend for anyone seeking support!

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Stephanie! We’re so glad to hear that you had an excellent experience with our customer service team and that you're feeling positive about your decision. Your recommendation means a lot to us, and we're honored to support you on your journey toward financial freedom.

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tammi

I appreciate the constant updates I receive, whether through phone calls or texts, keeping me informed about everything. However, I'm uncertain about my credit situation as it has recently declined, leaving me undecided about my next steps. Overall, I value the communication but hope for clarity on my credit.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your thoughtful feedback, Tammi. We’re glad to hear that you appreciate the consistent updates and communication from our team—it’s important to us that you stay informed throughout your journey.

We understand your concerns about your credit situation. While credit scores may temporarily decline during the program, many clients find they can rebuild their credit over time once their debts are resolved. If you’d like, we’d be happy to discuss your specific situation and help provide more clarity on your next steps.

Please don’t hesitate to reach out—we’re here to support you!

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymously

I had a great experience with the service. There were no issues, and the team was quick and responsive. I'm really glad I went through with it; it turned out to be easier than I expected. I feel good about the whole process, despite needing to move for privacy during the call. Overall, I’m satisfied!

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience! We’re thrilled to hear that the process has been smooth and easier than you expected. Your comfort and satisfaction are top priorities for us, and we're glad we could meet your expectations.

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Vonelle

I had a quick and responsive experience, although I had to move to a different room for privacy during the call. The representative was patient and repeated the questions when needed, which helped me feel comfortable discussing my concerns. Overall, I felt good about the interaction.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Vonelle! We’re glad to hear you felt comfortable during your interaction with our representative and appreciated their patience. Ensuring our clients feel supported and at ease is a priority for us, so it’s great to know your experience was positive.

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Victoria

I had a great experience with the service; everything was taken care of without any issues. I'm relieved to see that my commitment is almost paid off, and it turned out to be easier than I initially thought. Overall, I'm very satisfied and would recommend it to others!

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Victoria! We’re thrilled to hear that everything went smoothly and that you’re nearing the completion of your program. It’s wonderful to know that the process turned out to be easier than expected and that you’re satisfied with the service.

Nov. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kenneth Feathers II N/A

Customer Review Video

2 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words and for sharing your experience, Kenneth! We’re delighted that our guest relations and representatives have been supportive and informative in helping you work toward financial freedom. It's great to hear that the process has been smooth and that you feel comfortable and well-informed every step of the way. We're honored to assist in reaching your financial goals and look forward to celebrating your debt-free future with you! Please reach out anytime you have questions—our team is here for you.

Nov. 6th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sisina

When I reached my decision to admit I can no longer pay my Credit card bills. I researched on line for the best debt relief company. Freedom DEBT RELIEF is one of the top 2 debt relief companies. So I made the call. My Credit was "Good". I was never late on my payments. But, when I "retired". My reality changed. I am now living on a fixed income and cannot pay my Credit Card payments. Thanks to Freedom DEBT RELIEF I can breath, and have Paid Off 1 of 7 Credit Cards already.

2 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience! We're glad to hear that Freedom Debt Relief has been able to help you breathe easier and that you've already paid off one of your credit cards. Transitioning to a fixed income can be challenging, but it sounds like you're on the right path. If you have any further questions or need assistance, feel free to reach out!

Oct. 29th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lance Anthony

They’re doing great work so far! I’m still in the early stages of my debt resolutions but so far, I trust them

4 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Keeten

Keep me inform of accounts and the progress. Give you an opportunity to pay more if you are the position to so.

4 days ago

check_circle

Review Source

star star star star star

Jason

Great place and great people. They walk you through the whole process and answer all of your questions. I’m really glad i visited their website for more information. I highly recommend this place. Thank you!

2 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Peggy

This is a great company. They have helped me get my debt reduced. I would still be praying an outrageous amount on interest alone if its weren't for FDR. Thank you so much!!!

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hello Peggy, so glad we were able to help you achieve your financial goals. A lot of companies are designed to take money but ours is designed to rebuild lives, empower, and get your debt free. Thank you again for this great feedback and have a great day.

Dec. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joanne Ali

I am very happy with the results I am seeing You have been doing great Job on my Account. I appreciate your support that You have given me. Thank you, For all of The Great help you are giving me. Thank you, Joanne A.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Joanne, thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re happy with the progress on your account and the support our team has provided. Your appreciation means a lot to us, and it motivates us to continue delivering the best service possible. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Dec. 10th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Linda March

I just wanna to be quicker than possible so I can get my credit back in order and my credit score up. I would love for Freedom Debt to consider a credit for a loan to pay off my debt and I can pay you all back. You can trust me to pay faithful and on time each month. So can you look into that for me.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your thoughts, Linda! We understand your eagerness to regain financial stability and improve your credit score. While Freedom Debt Relief doesn’t currently offer loans, our team is committed to helping you resolve your debts as efficiently as possible through our program. Your dedication to staying on track is commendable, and we’re here to support you every step of the way. If you have any questions or need assistance, please don’t hesitate to reach out!

Dec. 6th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Amy Denton

For the most part, the people answering the phone & helping me have been great. However, I’ve had a couple of times with someone with a thicker accent & it was hard to understand them. I felt it was rude on my part to constantly ask them to repeat themselves.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Amy. We’re glad to hear that most of your interactions with our team have been positive and that our representatives have been helpful.

We understand how important clear communication is, especially when discussing something as personal as your financial journey. We truly appreciate your patience during those moments when communication was challenging and encourage you to let us know if you ever need clarification or assistance in the future. Your comfort and understanding are our priority, and we want to ensure every conversation meets your expectations.

Dec. 6th, 2024