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Freedom Debt Relief

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14,137 User Reviews

9.9

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Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt Is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

According to a four-year study by Freedom Debt Relief, its customers start the program with a median of $28,000 in debt, which decreases to $3,800 after 45 months in the program. The graph below shows the decrease in debt over time and how this directly affects the increase in customers' credit scores. 

FDR Debt Settlement Graph

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. A four-year study by Freedom Debt Relief found that its customers' credit scores dropped in the first six months of the debt settlement program, then began to recover. According to the study, most customers' credit scores recovered to their previous position by the time they completed the Freedom Debt Relief program. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

The graph below shows Freedom Debt Relief's customers' credit scores over time as they improve their debt through the company's program. 

Freedom Debt Relief Credit Score Graph

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt Is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Message from
Freedom Debt Relief

Freedom Debt Relief is a debt settlement company that could help you get out of debt with no loan required. Our proven debt relief program is designed to resolve your debt faster and for less than you currently owe. If you’re dealing with $10,000 or more in unsecured debt, like credit cards or personal loans, our program could help you resolve your debt for a price you can actually afford. As the largest debt settlement company in the United States, Freedom Debt Relief has resolved over $10 billion in debt for over 650,000 clients — and we could help you, too! Find out how much you could save with our program by requesting your free debt evaluation today.

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4.7

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14,137 Reviews

Review Breakdown

5 grade

81%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

2%

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Verified Customer

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Patricia Black Meridian, MS

Awesome experience. Freedom Debt Relief has eased my mind. They have resolved almost all of my accounts. And the monthly payments are within my budget; much less than trying to pay each of my accounts myself. The thought of filling bankruptcy is completely gone. I’m so grateful to Freedom Debt Relief!

2 weeks ago

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Reply from Freedom Debt Relief

Patricia, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we will always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2021

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Sandra Roque Concord, NC

I am very satisfied with Freedom debt relief, they help me in different ways with my financial problems giving me the opportunity to be debt free when some times I was unable to see that in any moment soon. I am very grateful with the help that I received from them also I whant to tell others that the system that they have work.

1 week ago

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Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team, Sandra. We serve our clients and make sure that we address their concerns. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

May. 3rd, 2021

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Verified Customer

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Trista H Buffalo, NY

I have had nothing but positive experiences with this company. They explained how the program worked so well in the beginning and kept me informed of every step along the way. Very helpful customer service. They were very accommodating when I needed adjustments as well. Extremely happy with my experience.

1 month ago

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Reply from Freedom Debt Relief

We appreciate your amazing feedback, Trista. It's always great to hear clients share how pleased they are with our service efforts. Thank you for the opportunity to serve your financial needs. Remember to log into your Client Dashboard for important communications and updates regarding your account. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Mar. 30th, 2021

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Salvatore Vetere Boca Raton, FL

When I found FDR I had a lot of debt that was choking me and I was sinking quickly. Then I came across FDR through a google search. I made the call and was presented with a plan unlike any others before. Monthly payments go into the account that they set up for you. As the money starts accumulating FDR is negotiating with the creditors on my behalf. My monthly payment is the same now as when I started and to date FDR has settled 5 of my accounts for a fraction of what was owed. With all of them showing fully satisfied on my credit report. I would strongly recommend that anyone in a situation where your debt is out of control and can not be managed any longer. Give FDR a call, they are not high pressure salespeople but counsellors who will work with you to achieve your goals.

3 weeks ago

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Reply from Freedom Debt Relief

Salvatore, amazing Feedback! We are thrilled to serve you and hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Apr. 19th, 2021

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Verified Customer

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Stephanie Schultz Las Vegas, NV

Enrolling with Freedom Debt Relief was the best course of action I've done after coming to terms that I was way over my head with debt. From my own personal experience Freedom Debt Relief associates have been nothing more than kind and reassuring in my journey to get out of debt. With their helpful associates and helpful articles/videos I've ceased worrying and continue to pay into my account to help speed up the graduation program. I am happy to say that from the nine in my account have been completed, three being paid off and the remaining in negotiations. Another thing that I'd like about it they give you the option to either increase your payments for a faster completion or pay more into when you can.

3 months ago

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Reply from Freedom Debt Relief

Thank you, Stephanie, for taking the time to leave us a review! We're overjoyed to hear about your experience with our team and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jan. 20th, 2021

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Brad Grupe

They continue to make great progress in dealing with debts. They've done exactly what was promised. Could I have done some of this on my own? Possibly, but I don't really have the time or tact to do it myself. Communications have always been great as well.

4 days ago

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Reply from Freedom Debt Relief

Hello, Brad! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 7th, 2021

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Michelle Claussen Omaha, NE

The support throughout this process has been wonderful. You have helped me handle every step and schedule calls to check in with how things are going, which is greatly appreciated.

5 days ago

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Reply from Freedom Debt Relief

Hello, Michelle! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 5th, 2021

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Lucky Knott Manchester, TN

The Freedom group has been great to work with. They have gotten me out of debt quicker than I could have myself. The team at Freedom are professional and guide you step by step.

6 days ago

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Reply from Freedom Debt Relief

Lucky, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 5th, 2021

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Lucille T Crozier Rocklin, CA

I had pleasure of working with Leslie L. on May 1, 2021. She was extremely professional and very knowledgeable. She did an amazing job in setting up my account with your company. I would highly recommend her to anyone.

1 week ago

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Reply from Freedom Debt Relief

Lucille, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

May. 4th, 2021

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Donna M Keller Beeville, TX

My experience with Freedom Debt Relief has been great from the start. My worries are gone. I don't have to stress over paying my bills they handle everything for me. Thank you Freedom Debt Relief. Appreciate everything they have helped me with. Would recommend them 100% to anyone who is in debt.

1 week ago

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Reply from Freedom Debt Relief

Amazing feedback, Donna! We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

May. 3rd, 2021

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Judy Cox Pasadena, CA

I wish take less time the program, but so far is okay and been accomplish everything that they said, I hope we can back on track in my life debt free and we can buy our house. Everyone help and assist me in all time. Thank you so much!

1 week ago

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Reply from Freedom Debt Relief

Judy, we appreciate your amazing feedback! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2021

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kay stull York, PA

I am Very happy with all you are doing for me. I can sleep at night and not Kay awake worry about my debt. Everyone I have talked in your company have been so kind and understanding and have put my mind at ease and answered all my questions.

1 week ago

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Reply from Freedom Debt Relief

Kay, we are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 29th, 2021

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Lula Matlock Superior, WI

they were up front about what to expect, right eith the time frame, and on top of all of our questions. currently we are about 2 years into the 4 year plan they estimated with 2 years of payments left. by the time we finish our savings on each account entered will be over 50%.

1 week ago

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Reply from Freedom Debt Relief

Thank you, Lula, for taking the time to leave us a review! We're elated to be able to assist you along your journey and we will always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 29th, 2021

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Linda Furuyama Wetumka, OK

They have been very helpful and supportive right from the beginning. They always answer my questions as well as possible and are always very kind and friendly. I could never be able to pay these accounts off without their help.

1 week ago

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Reply from Freedom Debt Relief

Linda, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 29th, 2021

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Delisel Lawton Pontiac, MI

I was overwhelmed in debt I didn’t know what to do.than one day I saw FDR advertising on my computer I called and within a few minutes I was on my way with the help I needed now my bills are getting paid every month. I’ve even paid one off and working on the rest . What a relief no more nagging phone calls or avoiding the phone . What a relief!

1 week ago

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Reply from Freedom Debt Relief

Thank you, Delisel, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 27th, 2021

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Dan Green Richmond, IN

My experience with freedom debt has been the greatest experience of my life as far as Releif from being in bondage to my creditors now I'm free and will be debt free thanks to freedom debt they took a very troubling load off my shoulders an I'm close to being totally free real soon thank you freedom debt thank you so much Mr Green

1 week ago

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Reply from Freedom Debt Relief

Dan, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 27th, 2021

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Charles Miller Lakeland, FL

Your doing great in the progress, one down, but would like you to contact all my debtor's and work something out, so the calls would stop. I'm 80 years old and they cause me to get my blood pressure up, along with putting me in a depressed mood. I've never been in this situation before and always had money to pay my bills. Just keeping a roof over my head any food on the table is hard.

2 weeks ago

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Reply from Freedom Debt Relief

Hello Charles, we are thrilled to serve you and provide you with the service you deserve. Please review the creditor calls on Dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 22nd, 2021

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Kurt Coleman New Baltimore, MI

Honestly it was the best decision I ever made. If it wasn’t for Freedom Debt Relief my wife and I would’ve been homeless. They took care of everything from the start. I wasn’t judged for asking for help with the situation I was in. If your feeling overwhelmed and don’t know where to turn to. Don’t hesitate and give Freedom Debt Relief and call. 15 minutes of your time will will ease the burden anyone is under.

3 weeks ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, Kurt. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Apr. 20th, 2021

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raylaz Bengaluru, KA

At first, I was very hesitant about Debt settlement program. Initially like everyone, I was concerned about the calls from banks and the legal stuff that I didn't want to go through. But I was patient and went through it and even assured my banks that Freedom Debt is working on my behalf. Freedom Debt helped me a lot where I could save some cash reserves every month and helped me with an affordable monthly payment that helped me to get back on my feet. Our Lord help me invest the reserves in a right way and I am in a much better state now (not boasting; just sharing my happiness thinking from where I came from, that's all). Their settlement fees are higher and there have been lot of times I have thought that I could settle with the banks directly for absolutely no charge. But they deserve the fees for their negotiations and the way they manage all these things. Its been 2 years for so far and a lot of my accounts have been settled and negotiated. For those of you like me, stay positive, be patient and trust Freedom Debt Relief. Please DO NOT BE HASTY and join their consolidation plus program where they promise that banks won't drag you to court and that they would stop calling you. You will literally end up paying double of what Freedom could settle on. For example, if Freedom can negotiate all your debt to ~50K , with consolidation plus, you would pay ~100K. And it wouldn't help your credit scores as well as they'll be marked settled and not paid off. So be patient and stay away from consolidation plus. God bless you!

3 weeks ago

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Reply from Freedom Debt Relief

Amazing feedback, Raylaz! Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief

Apr. 19th, 2021

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Verified Customer

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Thomas Salter Fort Myers, FL

I am very grateful to Freedom Debt Relief. I could not get my financial situation under control after my wife that passed over 8 years ago. I was still paying my bills but only minimum payments. The more I owed the more might credit score was going down. I finally feel now that I've been with Freedom Debt Relief for over a year and a half that my financial status it's getting better and better. After having 9 creditors I owed, I only have one left to settle with. I am very excited about having my credit is paid off. Thank you so much Freedom Debt Relief.

3 months ago

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Reply from Freedom Debt Relief

Thomas, thank you for taking the time to leave us a review! We're elated to hear that we were able to assist you along your financial journey and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2021

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Esmond Dopwell Brooklyn, NY

Well it was pretty straight forward. I followed what the freedom debt relief team advise me to do and everything went well. They helped me get control of financial life.

4 days ago

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Reply from Freedom Debt Relief

Esmond, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 7th, 2021

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Gayle Frazee Mason, OH

The people that I’ve worked with at freedom debt relief have been very professional, kind and understanding! They’ve worked diligently to get me in the position that I am today! Thank you!

1 week ago

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Reply from Freedom Debt Relief

Gayle, thank you for the kind feedback. We fight to get the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Apr. 29th, 2021

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LINDA RECTOR Fort Lauderdale, FL

EXCELLENT EXPERIENCE FOR SEVERAL YEARS - Always on top of my accounts - and very good about updating me seamlessly thruout the whole process - Highly Recommended to Friends !

1 week ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, Linda. We are thrilled to serve you and look forward to assisting you in this time to come. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 29th, 2021

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Kimberly Bartlette Anoka, MN

Love the customer service, every time I call or message I get friendly, knowledgeable staff who go out of their way to help and make sure I understand every part of the process. Website is easy to use and lots of great tips to help solve my debt.

2 weeks ago

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Reply from Freedom Debt Relief

Kimberly, thank you for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2021

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Patricia Hale Moreno Valley, CA

I really like that they communicate with me. And they are on the ball. If you don’t want to file bankruptcy and have a lot of bills, hire them Their cost is low, and you will only pay a fraction of what you owe. Great negotiators.

2 weeks ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, Patricia. We are thrilled to hear about your success. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 22nd, 2021

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Michael Daly The Villages, FL

Mixed. Had three accounts. The first two i saved money using FDR. The last account was sent to attorneys for collection . three months ago i was offered a settlement of $11,000. I since joined the consolidated loan program and the FDR negotiator recommended i settle for $17,000. That was the best they could do. Had i been offered this program earlier I could have saved a lot of money. Additionally the amount of my recommended monthly dedicated amount was obviously not sufficient to cover my enrolled debt. FDR then added there $4,000. My net reduction was about $4,000 from my total amount that I owed. I probably could have done better just dealing with the credit card company. Not satisfied with the outcome.

4 weeks ago

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Reply from Freedom Debt Relief

We appreciate you for sharing your feedback, Mr. Daly. Congratulations on the opportunity to quickly resolve your enrolled debts with our sister company. Our estimates for your savings, program length, and monthly payments are based on more than 15 years of data and experience getting our clients the best possible results. We wish you the very best in all financial endeavors. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 13th, 2021

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Eileen Scanlon Little Falls, NY

It's been a wonderful experience. They were always available to answer any questions or to handle any problem. It took almost all of the stress off the process of getting out of debt. I'm so glad I found this service. It's been a life saver and has helped my keep my sanity. I am so grateful that they were there to help me.

4 weeks ago

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Reply from Freedom Debt Relief

Thank you, Ms. Scanlon, for the confident feedback! Our goal is to make sure we support our clients every step toward a debt-free future. We're also thrilled to accompany your journey to financial freedom. Here's to a successful journey! Thank you for choosing Freedom Debt Relief.

Apr. 13th, 2021

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Verified Customer

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Adelinda T Roncal Glendale, CA

Their service is awesome. They've helped me get my credit from poor to good, stopped creditors from harassing me, helped me when they sue and are always there when I have questions.

2 months ago

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Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, Adelinda. Customer gratification is our number one aim. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief

Mar. 2nd, 2021

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Janice Ellis Brooklyn, NY

I was going through a divorce and was stressed financially. I could not pay my credit card bills. I was depressed and overwhelmed by my situation. I called up Freedom Debt Relief and explained my situation. They helped me adjust my situation. I am not 100% there but I can say I am doing a whole lot better. I will recommend Freedom Debt Relief to anyone

1 month ago

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Reply from Freedom Debt Relief

Thank you, Janice, for the confident feedback! Our goal is to make sure we support our clients every step toward a debt-free future. We also appreciate you for recommending our service. Remember to log into your Client Dashboard for important communications and updates. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Apr. 13th, 2021

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Luis Reyes Sarasota, FL

Simply an outstanding experience, through every step of the program so far their staff has been exceedingly professional and able to assist with any milestones or issues I came across while getting my debt taken care of. The program itself combined with their skilled and knowledgeable staff have allowed me to stand back and allow my debt issues to be resolved with minimal involvement on my part. I would recommend the FDR program to anyone in need of debt assistance.

1 month ago

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Reply from Freedom Debt Relief

Luis, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 8th, 2021

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Alena L. Los Angeles, CA

This is my 2nd time I will be writing a review. I have just gotten a 2nd settlement. I have been watching my credit scores going back up slowly and I am very pleased to see that I am able to slowly get my credit back together. I still have a long way to go, but I am thankful to have a program to rely on rather than filing bankruptcy which is the very last thing you want to do. I look forward to being able to be approved for credit cards again in a few more months and make purchases on items for myself and be able to limit myself. I am comfortable adding a couple of other debts to the program just so I can clear everything out and work my way to the things I truly been wanting. I wouldnt be able to achieve this without Freedom's help. Thank you!

1 month ago

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Reply from Freedom Debt Relief

Thank you again, Alena, for sharing your feedback and experiences in our program. We are grateful to hear about the many ways you've benefited since enrolling with us. The greatest reward is hearing how confident you are about your financial future. Please let us know how we can continue to be of assistance on your journey to becoming debt-free. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2021

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Francis Reilly Philadelphia, PA

At first I was reluctant to sign up with Freedom Debt Relief but I decided it was my best chance to do something about my debt. I had been with FDR a little more than a month and had made only 1 deposit to my account and I was informed that a settlement had already been made. FDR had made a settlement with my biggest creditor for 40% of what I owed. I highly recommend FDR

1 month ago

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Reply from Freedom Debt Relief

Francis, thank you for taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 6th, 2021

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Janeth M Dela Cruz Barrigada Village,

So, far my experience with Freedom has been extremely stress free! Once I signed up for the program they have delivered on their promises. For the first time in my life.... I actually feel like I will be debt free soon. Freedom Debt Relief has been very helpful. They negotiate with creditors so quickly and has brought down my payments to a lower amount. And I would recommend Freedom Debt Relief to my friends.

1 month ago

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Reply from Freedom Debt Relief

Janeth, we appreciate you taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience with our team and we'll always be by your side. If you have any questions regarding your program, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 6th, 2021

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David Driggers Eustis, FL

We started with Freedom Debt Relief about 3 years ago and have been very pleased with their service. It took a load off our minds having them handle settling our debt. We had let our credit cards get out of control. We were working at the time and able to make the payments but when we retired and our income was greatly reduced we were struggling. FDR has been a huge help and we are seeing light at the end of the tunnel now. We have referred FDR to others who are also being helped at this time.

1 month ago

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Reply from Freedom Debt Relief

Thank you, David, for taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 6th, 2021

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Betty a Barnes Statesville, NC

I am very happy that i contacted you folks i was at rock bottom couldn 't pay bills after battle with covid-19 and loss of my partner both of us due to covid i have always been told there is help out there for situations like this and i am so glad i contacted you folks to help and everyone i spoke with was exceptionally nice and explained all the things necessary that i needed to know just wanting all my debt collectors to stop calling i have no answer for them especially when you have no money to deal with this again i am thankful for all of you.

1 month ago

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Reply from Freedom Debt Relief

Hello, Betty! Thank you for taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience. We will be here for you throughout your debt-free journey and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 6th, 2021

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Sue Scott ,

After making payments of my credit cards for 3 years it seemed like the balance never went down, in fact they went up. I was so tired of worrying about bills. I saw the ad for Freedom Debt Relief and called. The lady I spoke with explained everything to me and how I could be debt free by letting them take care of these bills for me. I decided to try it and made my first deposit and they already have one of the bills paid off. I am very happy I decided to sign up with them.

1 month ago

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Reply from Freedom Debt Relief

Sue, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 1st, 2021

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Elizabeth G Haynes Dallas, TX

My experience with Freedom Debt Relief has been uplifting and comforting to know my debts will soon be paid.They are so reliable when the creditors start calling and harassing me for payment.Whenever I call the representatives on the phone are very courteous and always helpful and ready to figure out a solution.Thank you so much for taking care of my burdens and relieving some of my stress.

1 month ago

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Reply from Freedom Debt Relief

Thank you, Elizabeth, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 31st, 2021

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Deborah Emery Murrieta, CA

I feel they are very professional and thorough in handling all their dealings with the companies in my debt package. I have quite a few creditors and I am glad they are making progress with the first one Synchrony Bank. I hope that is settled soon. As far as the others go I hope they can be settled too with good results. Thank you for your great work. Deborah Emery

1 month ago

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Reply from Freedom Debt Relief

Deborah, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 24th, 2021

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Verified Customer

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Olivia San Luis, AZ

Awesome! I was very concerned when I decided to retire and my income would be about half of what I earned while working. I had worked for 35+ years, and I was ready to move on, but concerned with my debt, and I did not want to consider bankruptcy. FDR was the best decision and choice I made! Thank you.

3 months ago

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Reply from Freedom Debt Relief

Our pleasure! Thank you, Olivia, for sharing your experiences in our program. Hearing that our service provided you with peace of mind is beyond rewarding! Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Freedom Debt Relief.

Feb. 5th, 2021

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Verified Customer

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Robert South Bend, IN

Well the experience I had with Freedom Debt Relief is it helped me get all my Debt off in a short amount of time with a low monthly payment. I have used Freedom Debt Relief three time now and if I have to down the line I'll use them again.

3 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your exciting feedback with us today, Robert! We're honored to accompany your journey to a brighter financial future. Thank you for choosing Freedom Debt Relief to be your guide.

Feb. 5th, 2021

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Verified Customer

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Betsy West Palm Beach, FL

I found Freedom Debt Relief to be truly that...a "relief" for my growing credit card debt, already they have settled 2 cards and a re working on a third. I am very grateful to have had them recommended to me. There is light at the end of my CC tunnel.

3 months ago

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Reply from Freedom Debt Relief

Betsy, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2021

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Verified Customer

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Pam Burlington, MA

They are very knowledgable, explain everything, always available for questions

6 days ago

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Reply from Freedom Debt Relief

Hello, Pam! We appreciate your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 4th, 2021

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Marquita ,

My representative Michelle is the best person to help you through the process of deciding what to do about your debt. She wasn’t judging or closed off. We came up with a plan to help me see the benefits of FDR. She’s available when I have questions and very calming. I’ve dealt with companies that took advantage of my situation. And made me feel lost. FDR is a wonderful opportunity to meet the goals towards debt relief. I thought I would have to file for bankruptcy, but as we went over every account, Michelle helped me to see getting through this without filing bankruptcy was possible. It is a process, it does get a little intimidating in the beginning as collectors begin calling. But she even helped me through that. And FDR legally covers you as they deal with the collection harassment. I’m recommending them to my son and some of my friends. I’m so glad I chose to go with Freedom.

2 months ago

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Reply from Freedom Debt Relief

Welcome to the Freedom family, Ms. Marquita. We're honored to be your solution to debt-relief. Thank you for the opportunity to serve your financial needs. If you ever have questions about your account, Client Services is available 7 days a week to support your needs. Here's to having a successful journey! Thank you for choosing Freedom Debt Relief.

Feb. 23rd, 2021

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Verified Customer

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Ronda

Everybody I’ve talked to has been very pleasant. I am very happy with the employees. Every time I called because I needed help with something or I needed to lower my payment because of covid, they were very helpful and pleasant. It seemed like it took longer than they set out with. It was supposed to be within three years and it has been almost five and I am almost done. I don’t know why it took so long.

4 months ago

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Reply from Freedom Debt Relief

Ronda, Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Jan. 5th, 2021

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Verified Customer

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Anonymous

Because of coronavirus we had three factories shut down and I lost several hundred clients and I could not make payments. I am very happy I went through freedom with everything that has happened. They will got to bat foy you. Most of the accounts were settled for half or less. I am happy with that. Whenever we had a question or problem, they were right there. Whenever something got settled. They text me to see if I agree to the settlement.

4 months ago

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Reply from Freedom Debt Relief

Anonymous, thank you for the kind review. We understand that our client's financial conditions can change especially during a worldwide pandemic. We are here every step of the way to help you to move forward and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Jan. 5th, 2021

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Verified Customer

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Brad Schmidt

Excellent. I contacted them but I then I resisted. They told me the truth. My borderline credit rating would plummet, which it did at first. But as the program progressed and we were legally paying off my debt, in 1.5 years of a 4 year payoff plan my credit rating is almost back to where it was when I enrolled and I am over 30,000 lower is my debt

4 months ago

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Reply from Freedom Debt Relief

Brad. we are over the moon to receive such stunning feedback! We provide thorough information about proper expectations about our program. We are thrilled to see the investment is paying off. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Jan. 5th, 2021

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Verified Customer

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Selma

Signing up with Freedom Debt Relief was a great step for getting myself back on track they took care of the larger bills I had while I straighten out the smaller ones. I finished earlier than expected. And I was glad of that.I would recommend going through this program. Especially If you're not in a hurry to make a big purchase, like buying a home.

4 months ago

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Reply from Freedom Debt Relief

Amazing feedback, Selma. We are thrilled to hear all the success the program has provided. We are so thankful to be part of your financial journey. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief.

Jan. 5th, 2021

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Verified Customer

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Early

If you’re in debt over your head, freedom debt relief is wonderful. I think they have handled it very well. I was struggling and I saw their advertisement and I am happy I contacted them because it works wonderfully for me. I am almost halfway through my contact and I am very satisfied. They get back to me every time I contact them immediately. I get emails regularly. I feel good about the speed they have negotiated my debt.

5 months ago

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Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program. We strive to get the best settlements to help you save money and time. We care for our client's well-being and awareness of their program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Nov. 18th, 2020

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Verified Customer

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Crystal Grandy, NC

My situation was just too overwhelming to handle by myself. I was trying to figure out a budget that would work best for me and they actually have helped me with that. Freedom Debt Relief is very knowledgeable and they're always extremely polite. Just about every experience that I have had to call and talk to someone the problem is always resolved. I would say a 5. I mean I was a little apprehensive at first just because of the process that I had to go through. But they handle all the creditors that I have and I don't have to worry about it I have confidence in them that they'll take care of that for me and it will get resolved.

8 months ago

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Reply from Freedom Debt Relief

Crystal, we are overjoyed on how the program has benefited you! We take great pride in ensuring we can support you through every stepping stone in the program. We want you to continue to lean on us if you need anything in the future. Remember, we can be reached at 1(800)-655-6303 or through your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.

Aug. 18th, 2020

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Bobby Faughn McKinney, TX

Checked my credit report since finalizing all accounts and utilizing Consolidation Plus and noticed all accounts showing at least 3 months of no payments and accounts closed! I thought Freedom Debt was suppose to be helpful with the derogatory comments and files showing late payments that are still having adverse effects to our credit scores! Please advise!

2 days ago

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