Best Company badge 10,000 Reviews Freedom Debt Relief Logo

Freedom Debt Relief

star star star star star_half

9.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 14th, 2025

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

Video Customer Reviews

Jennifer Ludwig Customer Review Video About Freedom Debt Relief

Jennifer Ludwig

Josephine Rizzo Customer Review Video About Freedom Debt Relief

Josephine Rizzo

Antonio Brown Customer Review Video About Freedom Debt Relief

Antonio Brown

thumb_up

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

Visit Site

thumb_down

The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

gavel

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

Was this content helpful?
thumb_up Yes thumb_down No
not_listed_location

Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Star Rating

info

4.7

star star star star star_half

18,377 Reviews

Review Breakdown

5 grade

82%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

2%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Uzoma Bailey Ayogu USA

Customer Review Video

5 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Congratulations on completing the program, Uzoma! We’re so happy to hear that Freedom Debt Relief has made such a positive impact on your financial journey. Tackling $30,000 in high-interest debt is no small feat, and we’re honored to have helped you regain control. Thank you for trusting us and for sharing your experience—it means the world! Wishing you continued financial success and a bright future ahead!

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Orquidea Tejeda

Customer Review Video

5 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

We're so happy to hear about your positive experience, Orquidea. Taking the first step toward financial freedom is never easy, but we're honored to be by your side throughout the journey. Our team is always here to support you, answer your questions, and work hard to settle your debts. Thank you for trusting Freedom Debt Relief—we're excited to keep making progress with you!

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michiko Cazarez

I've been with the program since December and FDR has negotiated 1 account for me. Going on the app and looking at the dashboard takes little effort to navigate. I have Amanda Parsons who checks in on me periodically. I am being patient with the process of the program

6 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Michiko! We're glad to hear that our app and dashboard have made it easy for you to stay on top of your progress. Patience is key in the debt relief journey, and we appreciate your trust in us. Amanda and the rest of our team are here to support you every step of the way. If you ever have questions or need assistance, don’t hesitate to reach out!

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Adrian Moten

I am very pleased with this program, to help rid my credit card debt. I have been informed of all that was going on in getting my debt relief. I will recommend any one that’s having credit card debt to reach out to you, I am greatful that I turned to your direction, your help and support is kindly appreciated

1 week ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Adrian, thank you for your kind words and for trusting Freedom Debt Relief with your financial journey! We're so glad to hear that you've felt informed and supported throughout the process. Your recommendation means the world to us! Wishing you continued success on your path to financial freedom. If you ever need anything, we're here for you!

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Deidre

I had a wonderful experience with Freedom Debt Relief. They were incredibly helpful during my financial struggles, providing clear explanations and keeping me informed throughout the process. At 78, managing my credit card debt felt overwhelming, but they helped me consolidate my bills and regain control over my finances. I'm grateful for their support and wish I had reached out sooner!

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Deidre, thank you for sharing your experience! We’re honored to have helped you navigate your financial journey and regain control over your finances. We understand that managing debt can feel overwhelming at any stage of life, and we’re so glad we could provide the clarity and support you needed. If you ever need anything, we’re always here to help. Wishing you continued financial peace and relief!

Mar. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Connie Lewin

Patient is truly a virtue! I am thankful for the Freedom Debt Relief team making a smooth process with the creditors to negotiate the settlements during a difficult time.

4 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Connie, we are happy to hear that the process have gone smoothly for you! Keep up the great work!

Mar. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brian Hill

I love how I can always get ahold of someone and helps with any questions I have and already settled one depth for me amazing 👏 to work with definitely recommend to anyone

4 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for your kind words, Brian! We’re thrilled to hear that our team has been helpful and that you've already seen progress in your journey to becoming debt-free. If you ever need anything, don’t hesitate to reach out. We appreciate your recommendation and are here to support you every step of the way!

Mar. 13th, 2025

check_circle

Review Source

star star star star star

Tyler K

Absolutely life changing. I felt relief immediately on day one as my monthly debt payments dropped by half. Yes, you have to be prepared to ignore collection calls but that’s just a matter of doing just that. Trust the process. My first account settled in the first couple of months. The customer service is also extremely accessible and very helpful. There are no dumb questions and they do not pass judgement as many of them have gone through the program themselves. If you’re in seemingly endless debt, this truly is your opportunity to turn your financial situation around.

2 days ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lillian

I had a great experience with their customer service; they were quick to help and explained everything clearly. After just a month, I feel a sense of peace knowing they are actively working on my debts. One has already been settled, and I'm confident they'll help me resolve the rest efficiently. I highly recommend them!

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for sharing your experience with us, Lillian! We’re thrilled to hear that you’ve had a positive experience with our customer service team, and that you're already seeing progress in settling your debts. We understand how overwhelming debt can be, and we’re happy to be here to help you every step of the way.

Mar. 12th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jacqueline

I find the support team very helpful in clarifying things for me, especially when I'm a bit confused. Although I don’t call often, my issues are always resolved satisfactorily. I have some anxiety at times, but overall, I'm very content with their service and feel confident about my decisions. So far, everything has been going well!

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

That’s great to hear, Jacqueline! It’s completely normal to have some anxiety when dealing with finances, but you’re in good hands. The fact that your concerns are always resolved and you feel confident about your decisions is a big win. Thank you for choosing FDR!

Mar. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jorge

I've had a great experience with their customer service. They helped me understand my debt and provided effective solutions. I've only been with them for a short time, but one of my debts is already settled, giving me peace of mind. I feel confident they will continue to help me move forward. Highly recommend!

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Jorge! We're thrilled to hear that you're already seeing progress and finding peace of mind through our services. Our team is dedicated to helping you every step of the way, and we're excited to continue working with you as you move toward financial freedom. If you ever need assistance, don’t hesitate to reach out. We’re here for you!

Mar. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cornell

I've had a great experience with customer support; they're always helpful when I call with questions. The company has kept its promises, which has really helped me manage my bills. Overall, I'm feeling good about the service and appreciate the assistance I've received.

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Cornell, thank you for your kind words! We’re so glad to hear that our customer support team has been able to assist you and that the program is helping you manage your bills. At Freedom Debt Relief, we strive to provide clear communication and reliable service to support our clients on their journey to financial freedom. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate the opportunity to be a part of your financial journey!

Mar. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymously

I had a wonderful experience with their service. They really helped me during a tough financial situation and provided the relief I needed. I wish I had sought their help sooner, but I'm grateful for the support I received when I did. Highly recommend for anyone in need!

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

We’re so happy to hear about your positive experience! Helping our clients find relief during tough financial times is at the heart of what we do at Freedom Debt Relief. It’s never too late to take control of your finances, and we’re grateful to have been part of your journey. If you ever need anything, we’re always here to support you. Thank you for your recommendation!

Mar. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gerald

I had a great experience with this company! They delivered on their promises and helped me manage some bills that were weighing me down. I truly feel positive about my decision to work with them, and I’m glad I took the step. Their support made a real difference for me!

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for sharing your positive experience, Gerald! We're so glad to hear that our team was able to help alleviate the pressure of your bills and provide the support you needed. It’s wonderful to know that you feel confident in your decision to work with us. We're here for you every step of the way, and we appreciate you trusting us with your financial journey. If you ever need anything, don’t hesitate to reach out!

Mar. 12th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lishea

I've had a positive experience with their customer service. They are always quick to help and take the time to explain things clearly, which I really appreciate. Although I had reservations about choosing them again, my previous experiences made the decision easier, and so far, I'm satisfied with my choice.

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for your thoughtful feedback! We're so glad to hear that your experience with our customer service team has been positive and that they’ve been able to help clarify any questions you’ve had. We understand that choosing a debt relief company is a big decision, and we’re thrilled that your previous experiences helped you feel confident in your decision to work with us again.

Mar. 12th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dorothy

I appreciate the clarity and support I've received, which helps me understand things despite my confusion at times. I chose this service because it felt more comfortable for me. While I have some anxiety about the pace of changes, I'm overall very content and confident in how everything is being handled.

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Dorothy, It's completely understandable to feel some anxiety, but it's great to hear that you're finding clarity and support in the process! Taking control of your finances is a big step, and you're doing an amazing job. Keep trusting the process—you're on your way to a brighter financial future!

Mar. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carroll

I had a great experience with Freedom Debt Relief. The customer service was excellent; they were communicative and helpful throughout the process. I hesitated for a while before seeking help, but I'm glad I finally reached out. It has been a positive decision for me, and I appreciate their support.

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Carroll! We're so glad to hear that you had a great experience with our team and that we could provide the support you needed. Taking that first step can be difficult, but we're happy you made the decision to move forward toward financial relief. We appreciate you trusting us to be part of your journey!

Mar. 5th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry

I had a positive experience with the service. The communication was clear and helpful, making me feel supported. I hesitated for a while before seeking help, but I'm glad I reached out to Freedom. I chose them over other options because I felt more comfortable with their approach.

2 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Larry, thank you for sharing your experience! We know that taking the first step toward debt relief can be a big decision, and we're so glad you chose us to support you on this journey. Our team is always here to provide clear communication and guidance every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out!

Mar. 11th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Monique

I’m not sure how I got so lucky on my first try. When I researched there were so many different companies. The first one I chose was Freedom debt relief, and I’ve been with him since they have truly helped me so wonderfully they’re there to coach me and help me along the way with reminders different things I can do. I really appreciate them and definitely recommend them.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Monique! We're so glad that you found us and that we've been able to support you on your journey to financial freedom. It’s wonderful to hear that our team has been there to guide and coach you every step of the way.

Feb. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

I had a great experience with this program, as they provided me with valuable information and support. I've been through it before, and they remained consistent in their guidance. While I wish I could have the same representative each time, overall, they have been incredibly helpful, especially during my recent medical issues and financial struggles.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience! We're so glad to hear that our program has provided you with valuable information and support, especially during challenging times. Your feedback about having a consistent representative is greatly appreciated, and we understand how important that personal connection can be.

Feb. 7th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert

The service has been a mixed experience for me. While some interactions have been great, knowledgeable staff have been responsive to my needs, others have felt hit or miss. I had reservations about participating, but financial reasons pushed me to engage. Overall, things are looking positive, but there's still a journey ahead before I can fully assess my experience.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Robert, thank you for your honest feedback. We understand it can take time to grasp how you feel about your experience, especially early on. We want to encourage and support you through this process, please reach out to us when you have questions or concerns. Thank you for allowing us the opportunity to earn your trust!

Jan. 28th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Aline Smith Truitt

Love the professionalism that the customer service team has. I am very impressed with the quality of service that they provides . Thank you for all you has done for me

1 week ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Aline! Our customer service team takes great pride in providing professional and high-quality support, and we're so glad to hear that you've had a great experience. We're here for you every step of the way—thank you for trusting Freedom Debt Relief!

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Austin Zeigler

I’ve had a wonderful experience with them so far. They have helped me out when I have been in a very bad place financially and I appreciate FDR so much for that!

1 week ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Austin! We're so glad we could be there for you during a difficult time. Helping our clients find financial relief and peace of mind is what we strive for every day. We appreciate you and are here to support you every step of the way!

Mar. 13th, 2025

check_circle

Review Source

star star star star star

Lisa Robledo

We just started on this program, however, the extensive relief we feel just from the first month can not be described. We want to pay our creditors, and we are grateful to Freedom Tax Relief for allowing us to do this on our terms!

1 day ago

check_circle

Review Source

star star star star star

Gary Simmons

This program has helped me overcome my worry about my finances. Tragedy and disruption have been upon me for two years. I reached out and now I’m on my way to having stability not only in my financial situation but my personal life. Thanks FDR

5 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Gary, we’re so glad to hear that Freedom Debt Relief has helped bring you stability during such a challenging time. Taking control of your finances is a huge step, and we’re honored to be part of your journey. Wishing you continued success and peace of mind as you move forward! If you ever need support, we're here for you.

Mar. 13th, 2025

check_circle

Review Source

star star star star star

Sharon Semenza

FDR has been amazing with helping me reduce my debt. I was struggling to pay the minimum monthly payments on my credit cards and they have been able to reduce my monthly payments for me. They have been able to work out deals with my creditors and this has helped tremendously with my stress level. I wish I had reached out to them sooner.

1 week ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Sharon, we’re so happy to hear that Freedom Debt Relief has made a positive impact on your financial journey! Reducing stress and making debt more manageable is exactly why we do what we do. Thank you for trusting us to help—wishing you continued success as you work toward financial freedom! If you ever need anything, we’re here for you!

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michele

I started Freedom Debt Relief last Fall and they have already settled one of my accounts. I am very happy with Freedom Debt Relief and highly recommend them. I also want to add Every Representative I have worked with or spoken with have been extremely nice, helpful and knowledgeable.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Michele! We're thrilled to hear that you're happy with Freedom Debt Relief and that our team has been helpful and supportive. Settling your first account is a big step, and we’re excited to continue helping you on your journey to financial freedom.

Feb. 18th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

I had a positive experience overall, despite some initial confusion. The representatives were courteous and willing to help me when I was unsure. I feel good about my decision and appreciate the support I received throughout the process.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your review!

Feb. 7th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sheri

I've had a great experience! The support I've received has been incredibly helpful in managing my debt and significantly reducing my stress. I appreciate the quick responses to my questions, which makes everything so much easier. Overall, I'm very happy with my decision and the positive impact it's had on my life.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for your kind feedback, Sheri! We're so glad to hear that our support has helped reduce your stress and made managing your debt easier. It's wonderful to know that you're happy with your decision and that it's having such a positive impact on your life.

Feb. 7th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert

I've had a very positive experience overall, with considerate communication. However, I regret accumulating too many credit cards and the financial strain that followed. While Medicare coverage is limited, I'm optimistic about resolving my financial situation soon. Looking forward to getting everything sorted out!

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Robert! We're glad to hear that you've had a positive journey with us and found our communication considerate. Financial challenges can be tough, but it’s great to see your optimism about moving forward. We’re here to support you every step of the way as you work toward financial stability. If you ever need assistance, don’t hesitate to reach out. Wishing you continued success!

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sydney

I am very satisfied with my experience. The support I received has significantly helped me manage my debt and reduce stress. Their quick responses and thorough answers to my questions made the process smooth and reassuring. Overall, I'm happy with my decision, and I feel great about the positive impact it's had on my life.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Sydney! We're thrilled to hear that our support has helped you manage your debt and reduce stress. Providing quick responses and clear answers is a priority for us, and we're so glad that it made your journey smoother and more reassuring.

Feb. 7th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sean

I've had mixed experiences with their responsiveness. Sometimes, their answers aren't as clear as I'd like, but overall, they are quite responsive. I used their services before and found them to be okay. Overall, I feel positive about my experience with them.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Sean. We’re pleased to hear that you found our team responsive overall and that you feel positive about your experience. We also appreciate your feedback regarding clarity in communication—we’re always striving to improve and ensure that our responses are as clear and helpful as possible.

Feb. 7th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephen

I've been feeling under the weather lately, which has allowed me some mental clarity away from constant phone calls. I feel good about my decision to take a break; it was the right choice for my well-being. Overall, I'm satisfied with how things have turned out.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Stephen. Taking time for your well-being is so important, and we're glad to hear that stepping back gave you some much-needed clarity. If there's anything we can do to further support you, please don't hesitate to reach out. Wishing you continued peace and good health!

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie

I had a good experience overall, but I didn't really interact with customer service much. When I did, there were some communication issues, as the representative seemed to repeat my questions back to me. Despite that, I felt fine during the interaction.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your feedback, Stephanie! We're glad to hear that you had a good overall experience. We appreciate your honesty regarding the communication challenges, and we’ll use your input to continue improving our service. If you ever need further assistance, we’re here to help and ensure a smoother interaction in the future. Wishing you continued success on your journey!

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paul

I've had a great experience with the program. The staff is knowledgeable and responsive, providing valuable information about what to expect. Although I'm still on my journey, I feel confident in my decision to return. They've been incredibly helpful during tough times, especially with my medical issues affecting my work.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Paul, we are happy to hear that we were able to assist you during these challenging times. Keep up the great work and thank you for allowing us the opportunity to earn your trust!

Jan. 28th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael

I had a great experience overall. The communication was clear and upfront regarding the debt relief process and timeframe, which I really appreciated. The decision made was solid and I felt good about it. Overall, I would say it was a positive interaction.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Michael! We're thrilled to hear that you appreciated the clear communication and felt confident in your decision. Transparency is key, and we’re glad we could provide a positive and reassuring process for you. If you ever have any questions or need further support, we’re always here to help. Wishing you continued success on your journey to financial freedom!

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roberto

I've had a very positive experience. The support I've received has addressed my insecurities and questions effectively. After months of not working due to union issues, I feel much better thanks to their help. It's been a reassuring journey.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Roberto! We're so glad to hear that our support has helped ease your concerns and provided reassurance during a challenging time. Your journey toward financial relief is important to us, and we’re here to assist you every step of the way. If you ever have any questions or need further support, don’t hesitate to reach out. Wishing you continued success!

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joan

The representative was quite helpful, but we encountered some issues that remain unresolved. My first experience was excellent, but this time there were problems. Overall, while the service was good, I hope for better resolution in the future.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Joan, Thank you for your feedback. We’re pleased to hear that our representative was helpful, but we’re sorry to learn that some issues remain unresolved. Your experience is very important to us, and we want to ensure that you receive the best possible support. We encourage you to reach out to our customer service team.

Feb. 7th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terry

The service was very informative, and the representative was knowledgeable, answering all my questions effectively. However, my experience has been hit or miss overall. I didn't want to engage initially, but financial circumstances made it necessary. It is what it is.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your honest feedback, Terry. We're glad to hear that our representative was able to provide you with the information and answers you needed. We understand that financial decisions like this can be difficult, and we appreciate you giving us the opportunity to assist you. If there's anything we can do to improve your experience moving forward, please don't hesitate to reach out. We're here to support you on this journey.

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yvette

I've had a great experience with their service. They've always been helpful, making everything work out perfectly for me. Recently, being unwell, their support has allowed me to focus on my recovery without the stress of constant calls. Overall, I'm feeling positive about their assistance!

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Yvette! We're so glad to hear that our support has helped ease your stress, especially during a challenging time. Your well-being is important, and we’re happy to be part of your journey toward financial relief. Wishing you a smooth recovery and continued success! If you ever need further assistance, we're always here for you.

Feb. 14th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patricia

I found the communication regarding the debt relief to be very clear and upfront, which made the process smooth. I appreciate that I never have to wait long for answers, and overall, I believe the decision made was a good one. My experience has been positive and reassuring.

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your positive experience, Patricia! We’re thrilled to hear that our clear communication and prompt responses made your debt relief journey smooth and reassuring. Our goal is always to provide transparency and support every step of the way.

Feb. 7th, 2025

check_circle

Review Source

star star star star star

Jessica Petroziello

Freedom Debt Relief has helped me the past 2 years get me out of the debt that I was in and boost my credit so that I can get back to a semi-normal life and it's really been a plus on my financial aspect and my emotional aspect in life and it wasn't something that I thought I was going to be able to overcome by myself so this program really is something that helps people that don't believe they can do it on their own or can do it at all and I would totally recommend it to a friend or a family member because they have helped me out in so many different ways in the darkest of times when I have been going through losing a pet losing a sister and they were still here to make sure that I was okay and that I had my program on track to where I would be able to graduate on time and be able to get my life back on track with the debt that I was trying to overcome so thank you really isn't something that I think is ever going to be enough but thank you is something that I can say now because it has helped a lot in my life.

3 weeks ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your heartfelt experience, Jessica! We are truly honored to have been a source of support for you during such challenging times. It means so much to hear that our program not only helped you regain financial stability but also provided peace of mind during difficult moments in your life.

Feb. 25th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Margaret Landon

I have worked with Freedom Debt Relief in 2015. I was head over heels in debt with credit cards. I was a flight attendant and I spent money. Freedom got my cards negotiated and it was remarkably fast. I only had 3 debts this time and on has already been settled. Freedom is working on my second one now. I had retired and did not have all the money I had while employed so I needed help. Freedom Debt is doing a remarkable job for me and takes away alot of stress.

2 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Margaret, we are happy to hear about your success with FDR! We appreciate you trusting us again to help you in your journey towards financial freedom!

Jan. 10th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cathy Miller

I have had nothing, but good things happen since signing up. I would definitely recommend them. They have walked me through every step of the way. If you pay more you will get done with your program faster. I have memory issues and they send me great reminders. Their customer service is great if they don’t have the answers they’ll find someone that does. I can’t say enough good things about this company.

2 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Cathy, thank you for sharing your experience and for allowing us the opportunity to earn your trust. Thank you for choosing FDR!

Jan. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Vicki

information on the purpose of debt consolidation and how easily you can achieve your financial freedom

1 day ago

check_circle

Review Source

star star star star star

Mark Lemons (Lemski)

Very helpful very informative very professional and personable This is an excellent service that I am really happy that I am utilizing. Thank you again for all that you do F.D.R!!!!!

2 days ago

check_circle

Review Source

star star star star star

Lorraine Rubio

I could not have had a better experience in paying off my debt. FDR is a transformation in my life. Everyone is getting paid. And I get to retire debt free!!!!! Thank you!!! Thank you!!!!

3 days ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Wow, Lorraine! Congratulations on reaching this incredible milestone—retiring debt-free is such a huge achievement! We’re so honored to have been a part of your journey and to see the transformation in your life. Thank you for trusting us, and enjoy your well-deserved financial freedom!

Mar. 14th, 2025

check_circle

Review Source

star star star star star

Wanda Clayton

I worked with great people that made sure I understood every detail, this was the greatest experience being I was in a vulnerable position. I worried because I had a bad experience with a competitor. After our conversation I was very comfortable in making the decision to work with Freedom Debt Relief.

1 week ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for sharing your experience with us, Wanda! We're so happy to hear that our team was able to provide you with the clarity and support you needed, especially during a vulnerable time. We understand how past experiences can make decisions like this feel more challenging, and we're thrilled that we could help you feel comfortable and confident in choosing Freedom Debt Relief.

Mar. 12th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Everett Williams

I do want to thank you for having me to do this what a relief. Now I'm only wishing that Navy Federal would settle than I would totally feel really great for being 76 Everett l W of las Vegas Nevada

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Everett, we are happy to hear that you found relief when working with us! Thank you for allowing us the opportunity to assist you, we look forward to working on your Navy Federal account!

Feb. 15th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sheen Willman

It's been great working with them. My only concern is the app won't let me add a debt, but that just means I have to call them and in no way reflects on the company itself. I've had nothing but great experience with them

1 month ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Sheen, we are sorry to hear you are facing challenges when attempting to add another account to your program. We encourage you to reach out to our customer service tea for additional support regarding this request. Thank you so much for taking the time to share your satisfaction with our team!

Feb. 15th, 2025