Q Link Wireless is a free phone service available exclusively to low-income individuals and families on a government assistance program like SNAP, Medicaid, and the Department of Veterans Affairs through its Lifeline program. The company offers customers nationwide coverage on both 5G and 4G LTE networks.

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The Good

Free Unlimited Text, Talk, and Data
No Annual Contract
Keep Your Phone and Number
Nationwide Coverage

Free Unlimited Text, Talk, and Data

Q Link Wireless customers receive a number of benefits when they enroll for the company's Lifeline assistance program:

Unlimited Texting
Unlimited Talk
Free Phone Activation and SIM Card
No Credit Check
Voicemail and 3-Way Calling
Access to 10 Million Wifi Hotspots

Q Link Wireless estimates customers can save up up to $599 per year in monthly fees when they sign up for the Lifeline plan.

No Annual Contract

Q LInk Wireless is also one of the few cell phone plan providers to not require its customers to sign up for lengthy, multi-year contracts. Qualifying customers can sign up for or cancel Q Link's free cell phone service at any time.

Keep Your Phone and Number

Q Link Wireless customers can also keep their existing phone and phone number when they enroll in the Lifeline program, regardless of whether they own a flip phone, iPhone, Blackberry, or Samsung Galaxy. Customers in need of a smartphone can receive a free Q Link phone.

Nationwide Coverage

Q Link Wireless is actively working to expand its national network. The carrier’s network coverage depends on the area, weather, signal strength, and traffic volumes, but over 97 percent of the geographic United States is covered.

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The Bad

Only Available to Qualifying Customers

Only Available to Qualifying Customers

Q Link Wireless's Lifeline assistance program is only available to qualifying Americans who are currently on a low income or government assistance program:

SNAP (food stamps)
Medicaid
Department of Veterans Affairs
Social Security Income Assistance

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The Bottom Line

Customers living under the Federal Poverty Line may find a reliable cell phone provider in Q Link Wireless. The company offer free cell phone services to more than 2 million qualifying customers across roughly 97 of the country. Customers on government financial aid programs are encouraged to enroll in the Lifeline program.

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User Reviews

Star Rating

4.0

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3,647 Reviews

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20%

4 grade

66%

3 grade

2 grade

1 grade

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Kelli Reed Pensacola, FL

It, Q-Link still has a few hiccups to hammer out .I mean Q-Link is a cool thing so far , sorta. What kept me from posting a 5 Star rating at this time is just that there's alot, A LOT of weird things . I'm not the techno Champ however; some apps and emails are doing there own thing and acting outta pocket. Putting words in without me finishing typing. My phone is definately not a team player lol. I probably need to get a new phone but I thought the powers that be might want to know My phone is acting up. Thanks ,Kelli Reed

1 week ago

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S. Quincy Harris Atlanta, GA

I appreciate the fast response to my questions and concerns. But i am have problems with the mobile phone I have purchased along with a tablet . The tablet works fine so far but the mobile phone isn't working so well. I am having difficulty in purchasing the right SIM cards and the mobile phone is much smaller than I had wished which makes it very hard to read and use the keyboard.

4 weeks ago

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Annette Higuchi Los Angeles, CA

I like that you are giving me free service. Also like the fact that if anything happens to my phone you have many other's I can choose from. Q link is a great company. They're really looking out for the people they are helping with this services that they offer.

2 weeks ago

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John Woods Detroit, MI

The service is very good and they make it simple enough that your system basically functions flawlessly and the reception quality does not drop even in bad weather so I'm very satisfied with the services that they provide thank you very much quality link wireless for the things that you do for us

4 weeks ago

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Rachel Schidecker Dayton, OH

I am happy with my service I am been in a uncomfortable place unable to pay bills due to a hip replacement and this has allowed me to have a phone so that I can communicate with the doctors and anybody else I need to thank you the service has been good every time I've needed anything I've been taking care of

4 weeks ago

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Phyllis Keene Seymour, IN

I like everything about Qlink. I've had it for years & it always works. Customer service agents are helpful & polite. Much better than other companies that cost a lot more money & their agents act like they are doing you a favor anytime you ask a question or try to make a purchase. At&t stores are the worst. Over charged, treated poorly unless they're still acting like you aren't there.

1 month ago

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Elizabeth Stackel Columbus, OH

I have too many apps on it, not too few. I use it daily, and many times all day. Please, keep in mind my credit cards and bank account are tied to 2nd proof by TEXTING. No cell, no money access. Ok?

3 weeks ago

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James Henson MO

It's great service for anyone and everyone. I love being able to call from practically anywhere in the United States even out here in the middle of Mark Twain Forrest without a problem

4 weeks ago Edited March 3, 2023

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Angela Jackson TX

There's not really anything I didn't like or don't like about healing Wireless. Overall I have had great service no call drops no dead zones and really just overall I love my provider

4 weeks ago

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Becky Raye CO

Customer service is PHENOMENAL!! we're very impressed with the assistance we have received for setting up BYOP. Any and everyone we have spoken with has been Very friendly and ready to help work through problems, questions, and concerns. It's refreshing..

1 month ago

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Nina Casale Queens, NY

I am grateful for the help at this difficult time. I recently lost both my parents to covid . Relocated back to New York from Florida where they were and I'm struggling to make ends meet so I appreciate cooling for helping me with phone service.

1 month ago

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Darius Myrick Jackson, GA

I like the service that Q Link Wireless provides; but my phone wont text, its to small and I can't see it that good, can my phone be up graded to a newer version, please help by sending me an email, with the suggestions, thanks. Kimberly Myricks

1 month ago

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Jonathan Hopkins Chicago, IL

What kind of individual would not be thrilled to have free service with unlimited text, talk, and data? It's a blessing in a time when the cost of living is so inflated that it's practically impossible to have a quality lifestyle. Plus I never lose service, drop calls, or have had an issue that Q-link didn't immediately resolve without causing me any inconvenience.

2 months ago

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Wendy Rivers Vicksburg, MS

I truly appreciate Qlink for accepting me. I am disabled and can't afford a phone bill. That doesn't mean I have to accept being treated rudely and inconsiderately. After being with another provider for a good while, I began to be treated that way. All along being told I was a valued customer. Qlink accepted my application and I haven't had any problems to speak of. I have elderly parents that aren't in the best of health and need a reliable phone and service. Qlink has provided that, unlike the other company. The only issue may be that customer service never got back to me in response to a message I sent. Otherwise they've been helpful.Thank you Qlink

3 months ago

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Richard Rangel Warsaw, IN

I just love the the way Q link staff and Operators treat you, I will recomend Qlink to all my friends and family thank you Q link for always being there for me.

4 weeks ago

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Mark Jones Mabank, TX

The service is great had no problems only thing i like to know is do you offer free upgrade on any phone like Samsung S 22 Galaxy. Other than that I like the service. Be safe God Bless

1 month ago

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William Sailor Houston, TX

I like the ease of operating of the phone and tablet Plus the app to keep an eye on my account. When I've had questions they've always been answered in a timely manner I appreciate their customer service

1 month ago

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jonas dusevicius Hickory Hills, IL

easy to use user friendly, easy aplication if you have food stamp oor medicaid you can get a phone and a line life line. sometime this come is clutch when you need to call doctors zoom judges and get the call back for a job interfview

2 months ago Edited January 9, 2023

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Nives Taylor Orlando, FL

Since I s6arted using QLink I am happy that I have wifi most anytime I need it so I can listen to my music and get any information I'm trying to look up and just simply stay in the now about what's going on in the world. Last but not least I get phone service most places where I did get it with my previous carrier. Q link is the best. Thank you

2 months ago

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Daisy Parker Boston, MA

I love qlink.they are a great company .I love the Internet.i love the service itsgreat.this company is a just amazing.what else can I tell you about q link .l just love everything about them I can't tell you enough they are the greatest company I have ever seen

2 months ago

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Pete Brescia West Palm Beach, FL

For the most part I've got full bars but doctors offices things of that nature small offices I go down to like one bar but it's nothing I can't handle and it's better than the alternative. I want to unlock another phone this one was kind of old when I grabbed it I just don't know if the phone company well let me buy a phone from them with a new line even if I haven't in existing line with them and tell them I want to cancel the line and then go solo

3 months ago

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Elmer Makua Seattle, WA

I'm not disappointed that I just can't get why I run out of unlimited data as fast as I have been. I'm not sure if it was the change from my old phone to this phone qlink sent me. I am going to say that every thing is working great now. The qlink unlimited data, talk and text is the best thing to have happen in my lifetime. "Simply, unlimited praise".

3 months ago

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CHARLES DIAL Mount Gilead, OH

Reliable and dependable service. I have a lot of health problems and it's good feeling to know I can depend on q link wireless phone service

3 weeks ago Edited March 6, 2023

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Kim Whaley Dalton, GA

Works great so far..but having trouble with the secound phone i bought...doesn't seem to work as well as far as functions of the phone.a gliztz somewhere...

1 month ago

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Breanna Rae Scott City, MO

I like that I don’t have to worry about finding Wi-Fi or going to the library to get internet or have to ask to use anyone’s phone if I need to call someone.

1 month ago

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Peggy Gibbons South Bend, IN

I had to pay for my phone then they took out money for the SIM card with out telling me first. Butt over all this is a good phone and a good company 👍👍 and I give it two thumbs up for being a Free phone

2 months ago Edited January 6, 2023

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Gene Co-Te Batavia, NY

This phone service was like a Godsend, I'm on a fixed income, a very tight budget, Omitting one bill, such as my pay for phone service will greatly stretch my budget further, Thank you

2 months ago

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Harold Herbert Tucson, AZ

[email protected] has never failed me. I live in a rural community with few options but I make and receive calls and internet connections without fail. No one can undercut the price and I am happ with that.

2 months ago

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Georgia Delaney Kennett Square, PA

You kept in touch. My customer service who helped me put in SIM card, etc. rushed me a lot. I am not very tech savvy and he did not give me enough time. Made me feel I was a bother to him and he could not wait to get rid of me.

3 months ago

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Michael “Mike” Ireland Sacramento, CA

Can't beat the price. Seem to have as good or better reception than my lady's she's with one of big cell services that sounds like getro- get it.... and I got to use my own Phone. My only complaint is I use a lot of Data with no wifi at home I run out 3/4 in to the month. I like it

3 months ago

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Betty Clauss Kyle, TX

I like: Free phones,easy fill out forms, fast shipping, I don't like: Not easy to install, no phone choice (I wanted Iphone with payments, which i didn't qualify) when other companies had as a free option. Otherwise 5stars!

3 months ago

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Jeff Lenway Belleview, FL

So far so good. There's times when the phone is slow or won't connect fast enough but overall you can deal with it, phone does what it's supposed to do an service is not to bad, overall it's already been a better experience than verizon by far..

3 months ago

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chuck bonnersr

HI I WILL LET YOU KNOW HOW THINGS TURN OUT OVER MY PHONE. THANKS FOR THE REFILL. BUT DID YOU EVER LOOSE A PASSWORD AND HAVE TO GET A CODE TO RESET YOUR PASSWORD.? I HAVE AND I CANNOT EVER FIND THE CODES. I USE TO GET THEM. I AM GOING TO ASK MY SISTER IN LAW TO CHECK MY PHONE. SHE KNOWS ALOT ABOUT PHONES. I WILL LET YOU KNOW. EVERYTHING ELSE WORKS FINE ON MY PHONE. YOUR FRIEND CHUCK

4 months ago

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Tersea Staneck Atlanta, GA

I love my Q-Link services They have always been very helpful and knolegable when I needed help with my phone .

3 weeks ago

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Tracy Burt Sr. Washington, MO

I Like it ! But it Take's A Little While For A Conection To Go Though ! But Other Than That It's All Wright ?

4 weeks ago

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Waymon Thomas Elizabeth, NJ

Love it thank you,I needed this phone It work very well . I wish I had a better phone to use it with.

4 weeks ago

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Melissa Taylor Fernley, NV

Q Link has never let me down. I have fast service no matter where I am and I also receive offers for other popular services to try for free.

1 month ago

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Ruben morales

The service is really great. Connections are fast and easy also the text messages go out fast with easy to type key board.

1 month ago

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Ann Allen TX

Easy, quick and fast. Very reliable. Customer assistance was nice and knowledgeable and very informative. Overall, a good company to use.

1 month ago

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Liz Lozado The Bronx, NY

Serves its purpose in all wireless functions. Thank You, I Appreciate the service. Hard to be able to afford cell phone service with these times.

1 month ago

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Michelle Escamilla Miami, FL

Great service no need to pay bill u will get a sim card and u put it into ur cell u have laying around and it work great

1 month ago

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Gina Norman Little Rock, AR

The program is great I enjoy it thank you for the services I hope you keep on allowing us to be a customer thank you again

1 month ago

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Moises Jesus Lancaster, OH

I Am Very Grateful For The Phone Service. However. Their Is Still Room For Imprvoement . Especially, On Days When We Have Poor Calling.

1 month ago Edited February 1, 2023

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Davidc Lewis New York, NY

I love Q link is a wonderful services The Internet is wonderful The service is great I love using Q link talking on the phone all day long

4 weeks ago

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Maria Maldonado Collingswood, NJ

So far been good to me with Q link everything is free and i am very grateful that I've applied for it thank u happy person happy new year 🎊🎊🎊

2 months ago

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shane prindle Chicago, IL

I’ve been with q link for years never a unsatisfied time that they haven’t came thru On there word thanks q link for providing great customer service and great wireless connectivity

3 months ago

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Brian Senna Miami, FL

Good service over seaand in the country of united dty

1 day ago

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Shelley Page Boise, ID

I don't have any complaints about the plan, itself. Only about the phone I received. It is a piece of junk. About the lowest of the low, as far as quality. I wouldn't even give my 5 year old niece this phone. But it is free. You get what you pay for. Same with the tablet I received for free

4 months ago

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Patricia King TX

It has definitely been a blessing and also an easy way to continue to have service with the government this is the best thing since having a landline home phone I'm greatly appreciative and I'm definitely prepared to stay with this service for as long as it is available to the low income area thank you and have a blessed day

4 months ago

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Jewel Carter New York, NY

When I first got it I only got 350 minutes which the person that gave it to me didn't tell me i thought I getting unlimited talk and unlimited text but I had to pay for more minutes to talk I was lol angry with that but it's good now

4 months ago

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