Name: Q Link Wireless
Rating: 3.6

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Phillip B Philadelphia, PA

Little benefit plan was pretty good however it said unlimited talk text and data but I don't believe it's unlimited data because the last two days I didn't have no data and I didn't bother to call the company and ask why when it was supposed to be unlimited.

2 years ago

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Brittany Gould Augusta, ME

I have really enjoyed the service from qlink so far, even though I don’t always have service within my area. It has been a huge relief for me to have the opportunity to get help while I’m struggling financially and be able to travel without worrying.

2 years ago

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Thomas Myrick Pittsfield, ME

Qlink is good but I am in a rural area and with family where coverage is not around so strongly consider going back to pay for the cell which does but not until the budget is better. but where I am service is great. but due to where my GF family is it is a major FAIL.

2 years ago

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John Dexter 406 Seattle, WA

So far so good, thanks for the sim card with a year of paid service! and all the unlimited features also very much happy with a local 406 area code. It's been a good few months without having any issues or anything. It's also amazing how I can get service refilled within 24 hours of the service plan ending.

2 years ago

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James Woody Dorchester, MA

The service is good, but communication with qlink reps is TERRIBLE... I'VE LITERALLY GOT TO CONNECT MY PHONE TO A PC IN ORDER TO READ ANYTHING ON MY Pixel 3 , I'M SICK WITH SEVERAL LIFE THREATENING illnesses and not working, so a new phone is not in the foreseeable future....

2 years ago

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Darrell Schindler Seattle, WA

I've been amazed at how easy it was that I've been struggling for a long time trying to keep my phone on and now I can pay that money to living the price of everything is gone through the roof and every little butt counts I can't thank q link enough for there service

2 years ago Edited June 8, 2022

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Missenurkissen Hamilton, MT

The service is in & out lots more than my friends phones but other than that so far I can't complain. This phone is going to save me from paying hundreds a month & due to a cash shortage I've been finding myself without a working phone sometimes up to 2weeks at a time!

2 years ago

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Angel Palacios Seattle, WA

Free service what more could you ask for. Q Link has helped me with free phone service keeping me in touch with friends and family, via facebook app. I can get on the web and job search and not have to worry about how much data I've used when I know Q Link has me covered with Unlimited data talk and text.

2 years ago

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Eric Niles Seattle, WA

The phone service has been reliable. That I think is the most important thing I think. Also the instructions and accessibility have been great, very intuitive the whole process. This is my third lifeline plan, and I am finally satisfied!

2 years ago

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joe smith Pocatello, ID

In general, satisfied. Couple of annoying "glitches" bug me though. When dial number takes (it seems) up to thirty seconds to actually start ringing. Second is, with the phone right next to me, calls go straight to voice mail, even if the settings aren't set for that.

2 years ago

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jill salas Anacortes, WA

I am thankful for the phone and for the opportunity I have to use it and the Internet. Sometimes it is very frustrating though to try and talk to someone from the company, and customer service is often not very helpful. But again I am glad to have the phone and I appreciate all that you do.

2 years ago

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margaret pina Cranston, RI

I had trouble with the phone l was going to use but it didn't work out After many calls and talking to many people l finally. was able to order it wasn't the twin pack phone and tablet but l.did buy them separately but hopefully l will get the phone today but l thank Qlink for this wonderful opportunity

2 years ago

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AngeliaHuffman Flora, IN

I like the service and it's awesome that it costs me nothing. The reason I gave four stars instead of five was because I don't always get service in places I feel like I should. Other than that though, I've definitely recommended q link wireless.

2 years ago

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Kimberly Laflamme New York, NY

I tried to tell the representative that the phone I have is unlocked and I want to switch to it he insists it's not unlocked so I called The Old company again he told me no miss it is unlocked I unlocked it for you last time so I looked on the phone and hit the unlock button the phone is unlocked it's definitely unlocked but the q Link customer service person is insisting it's not unlocked had no patience with me at all I just wanted to argue with me and I did not feel that was necessary.

2 years ago

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Crystal Thacker Shepherdsville, KY

I like that my service is clear and that I can make and receive calls or text from my home. I live in a rural area where most phones don't have very good service. That's not the case with Q-link I can make and receive both calls and text without any problems or interruptions. Thanks for my service

2 years ago

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Oletha Courtney Baltimore, MD

QLink wireless has been of great service to me! I've not had many issues since I've been a customer. QLink wireless has been there for me when I couldn't afford regular home internet service. I've been able to keep up with my online college homework, thanks to QLink. Thanks a whole lot!

2 years ago

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Elayne Gardner Eastpointe, MI

Q Link has help me budget my phone payments thus far. I was truly amazed at how much improvement has been made. I am able to still do job searches and keep a calendar to post my events. Whereas I was paying a company well over $150 to have these.

2 years ago

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Toshia Richardson Philadelphia, PA

The free minutes and stuff of course, however, I also liked the fact I can bring my own 📞 and/ or get on from Q link wireless for a decent price. What I didn't really like was I was given the same day to make the 📞 call to keep my service on, when I received my chip.

2 years ago

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Anferria Garrett Baltimore, MD

The Q link wireless is good but the only thing about the wireless is it's not like t-mobile or sprint for as excellent service it has its glitches at time for as the phone will freeze up, trying to call or text and the phone will just hang up out the blue or trying to text and it won't send the text message like if the phone is off or something like that. But other then that the service is ok.

2 years ago

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leo binder Brooklyn, NY

Yes, in deed Q-link wireless is really the best No interruptions or drop calls i can say im happy with Q-link there is just one option im totally dissatisfied in and that is I've been trying to buy a phone for approx. 150$ and they totally ignore me that is the one thing im unhappy about.......

2 years ago

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Myia Strange West Chester, OH

I use to use Qlink for years, I stopped using qlink because I got on someone else's account . Big mistake now I'm back using it and it's saved me on a phone bill or my phone getting shut off due to non payment due to financial reasons. I'll never leave qlink again

2 years ago

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Denise Fennell WA

You can't get help when you need it. I have tried contacting you several times over the tablet I received and I will not pay for something that has not worked since I got it. All it does is freeze up. If it worked I would gladly pay the $10.00.

2 years ago

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Deborah Byrne Lititz, PA

I’m a very satisfied new customer. The collateral materials you sent really visually guided me through using your product and your customer service reps were very knowledgeable and helpful with this new product which is so far terrific!

2 years ago Edited May 17, 2022

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Teresa Reid Newton, NC

2 years ago Edited June 1, 2022

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judson greig Tombstone, AZ

I tried to get a free phone with two other companies the application took thee days just to complete the virtual help was useless . no one could find my account but q link took ten minutes and I'm got it nice work

2 years ago

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Shauna Lawrance Richmond, VA

Pretty decent overall. I do, sometimes have issues sending texts and people sometimes tell me they couldnt get thru as if my phone was off or it just wouldnt ring. Occasionally, my phone will say no network, but only lasts a few minutes.

2 years ago Edited August 2, 2022

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Ralph Walls Wilmington, DE

Everything so far has been great . Definitely recommend for anybody interested in reliable phone service . Ordering was easy and my SIM card came early. Q Link Wireless customer service has been very helpful .

2 years ago Edited May 3, 2022

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Karen Dominion Valparaiso, IN

I like the reliability, my minutes refill at the beginning of the month right on time. Now I have unlimited so no worries anymore. I've been a customer since 2016. At first it was a little bit rocky. My first phone was pretty crappy. Now I byop and I have no problems.

2 years ago

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Dyanna Winchester Ozark, MO

I love qlink because I can stay connected with my family and friends and if something happens to my phone, for a small fee it is easy to replace. I have been using qlink wireless for many years now and I really love it.

2 years ago

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Mike Ruf Washington, DC

Sometimes the signal is not the greatest I live 8 Mile down a back-road with Woods it don't work going down the road but it works at my house and has been very reliable if you are low income it would be crazy not to give Q link a try I saved $400 this past year by using it

2 years ago

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Esperanza Castillo - Sansom Victoria, TX

I am recently widowed and don't make enough to pay for rent or my auto loan and insurance and utilities, so cell phone is still very much s luxury to a point in order to get a job I have to take some adult classes and need the phone to access my classes but can't afford all the cost So getting a little help is very much appreciated

2 years ago

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Marsha Desmond Phoenix, AZ

GOODAFTERMOON ! 🙋 Q-link has bean very well however thee reception is very bad. As long as u txt its considerably better. Only thang is not every1 txts. Overall im quite happy w/my Q-link phone n i THANK-Q very much ! ✌👩

2 years ago

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Melissa McClure Decatur, IL

I really enjoy Q link.i really enjoy the unlimited web and minutes i got every month.and u got to use my own phone.i dont like that I have to reset my phone a couple times a month

2 years ago Edited May 2, 2022

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Paul R Paxson Jr Charlotte, NC

I appreciate the service quality, phone reception, and the data amount with my account. I have had no difficulties since I switched from Assurance wireless, except for the Qlink tablet I purchased. The tablet is complete garbage.

2 years ago Edited May 2, 2022

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A. Thomas Beaumont, TX

It is very convenient for me to have service I don’t have to worry about the month to month that I can need in case emergency I have a lifeline I can use with no problem you have been a very very big big help to me in my of life

2 years ago

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Valerie Robinson Pittsburgh, PA

They have been patient with me and their service,but I have not been able to get the phone I purchased to work. I put the card in the phone tried to charge it that did not work. I need help!! Been in and out of the hospital several times. When I get home this time, I'm going to call and see if I can get this phone in working order.

2 years ago

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Rebecca Leonard Barberton, OH

Phone works well compared to other phones provided by other companies with similar plans. I recommend Qlink over assurance wireless to all my friends who want a prepaid service phone

2 years ago

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James Richards Las Vegas, NV

I love Q link . I would love to have a hotspot if they offer them or if can use personal one and and get a sim card like we do for our phones . Great connection I love the unlimited data and I'll get to use my own phone. Thank you again Q link.

2 years ago Edited April 5, 2022

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Stephanie Martindale Wichita, KS

The initial phone that is sent isn't worth a hoot. It's 3g and slow with little storage space. The Qlink tablet is about the same. Very slow to boot and to switch pages. If your lucky enough to have an extra 4g LTE phone then my all means use it with the free sim card they send you. I've had very little problems since I brought my own phone.

2 years ago

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Ed Myers Chicago, IL

I really like the phone service I hate my phone my personal is piece of junk I need a new one don't know how to get one not very phone savvy I really like also that you reboot my phone and everything and send me a message I have epileptic seizures and I can't remember a whole lot thank you for the service

2 years ago Edited December 1, 2022

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Dolly - Darla - Sheets / Zimmerman Tacoma, WA

It seems to be a good provider & phone service is good. I don't like not having SIM card for tablet. Can't use tablet for internet or much of anything. Would like to see about getting hotspot to have internet wherever I go. I do not have internet at home.

2 years ago

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Russell Scott

I think QLink is good but I only used it with my free phone service , just not to crazy about the free phones there slow . That's the worst part other than that their pretty cool company

2 years ago

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Cecil E Bracey San Antonio, TX

I'll get reception now that y'all added that clicks our cooks are having for say it it sure helps me to get my calls and my text messages I use it up as a backup phone for my doctors and stuff because sometimes I can't afford this with monthly premium it I lose it but yeah it does great thank you

2 years ago

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Paul Hernandez Houston, TX

The service is good only 1 problem, about the last week and a half left of the month my data seems to run out and I can't connect to the internet. In the past 4-5 months that has happened to me , but I could still call n text n get calls n texts so it has its ups n downs.

2 years ago

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VICKI REEVES Glendale, AZ

The only complaint I have about QLink is sometimes their customer service is terrible and am never able to get through unless you want o hold for over a hour. I love the phone and phone service I have. I appreciate that this type of thing is available because without it I wouldn't be able to afford a cell phone

2 years ago

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PM Sims Huntsville, AL

I just switched over to QLink and so far so good. I could not afford to pay a phone bill. A friend referred me to QLink which I appreciate. They had just switched over to QLink and gave me the information so I could do the same. Thank you so much.

2 years ago

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Lora Jones

Most of the time I'm very happy with Qlink. There are times though that I have a lot of dropped calls. Then sometimes when I have to go online, it's so annoying because it's so slow and then every now and then it barely works. That's not often but it does happen. So, overall I am very happy with Qlink. Thank You

2 years ago Edited July 5, 2022

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Jim Eaton Grand Blanc, MI

Everything seems to be easy enough to do, I have found prompts to do what had to be done, service is very good, phone is very easy to use. It is very good to help people with fixed income to make sure we stay connected to the people in our lives. Seems to be a very good service. Thank you.

2 years ago

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Regina Ayers Kennett, MO

The service has been good and the customer service is excellent. My only complaint would be with the quality of the phones. I have had to replace them often because they either stopped working or stopped charging. Finally I opted to bring my own phone and have had no problems. Qlink is a wonderful benefit and greatly appreciated.

2 years ago

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Linda Schwartz Curwensville, PA

It was a bit of a slow start getting going in the beginning & I'm still trying to learn the smart phone after just having a simple flip phone, but hopefully I'll be able to get into using it soon. The best thing about Q Link is the free service since I'm retired and on a limited income.

2 years ago