Name: Q Link Wireless
Rating: 3.5

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Kiley Chicago, IL

Do I have hotspot? Otherwise, I am very happy with the service. I have gone through many phones and numbers, due to my own fault, and Q Link has been there, and extremely professional and courteous throughout.

1 year ago

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Tim Kniep Chicago, IL

You say unlimited data. I have found that to not be true. I have reached the limit a couple of times and had to go the rest of the month without internet. Make it unlimited or let us know the limits so we know how to budget our use.

1 year ago

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Richard Rangel Warsaw, IN

I just love the the way Q link staff and Operators treat you, I will recomend Qlink to all my friends and family thank you Q link for always being there for me.

1 year ago

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Sarah Peyer Houston, TX

I have never had any problems with q-link. I was with them for 3 years and decided to switch to another phone company and immediately regretted it. I'm back with q link and I won't leave them again.

1 year ago Edited March 6, 2023

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Lawana Lawson Manassas, VA

After, we were able to get the phone and tablet activated. The phone 📱 service is better than I expected. Thank you again for your patience with me and your help from all the customer service team.

1 year ago

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Deanna Tracy York, PA

I am thankful for this phone I cannot afford a phone if it weren't for you. Being out for many appointments and having a phone with me helps relieve the pressure on me. I actually had to use it for an emergency.

1 year ago

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Patricia Kemmer

This phone is wonderful I can keep in contact with my grandchildren, make emergency phone calls if needed. I think this is a great thing that Q-Link is doing. Thanks Q-Link

1 year ago

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Ratchet Meister Fort Collins, CO

I like the available phones, and the amount of data allotted each month is just right for me. My only concern, is that my phone calls and text messages might be intercepted by the government.

1 year ago Edited February 6, 2023

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Shanetria Alaniz Beaumont, TX

If I could rate this GOVERNMENT cellular company no stars or rate it in the negatives I would. This company is so money greedy to its ashamed and shouldn't have any accountability of service. Their top up plans are overated, over charged, and outrageous plus they charge for every single assistant provided. I have been harassed by numerous calls & text and when I asked if I could get my number changed they insisted that I pay $5. There is no grace, exception, or exemption within their policies for customers that very much need assistance neither are there any services rendered for 0 customer satisfactory service & support. Even their review question ask if your a paying customer. SMH All this company want is your money when their supposed to be providers for the low income community. With these type of procedures it won't be long before all their competitors take all their business. I STRONGLY RECOMMEND GOING ELSE WHERE BEFORE CONSIDERING THEIR BUSINESS.

1 year ago

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Darren Bateman Los Angeles, CA

So far everything has gone fine I hope things work out with q Link because I haven't had that great of an experience with the free phone so far but everything looks good to me

1 year ago

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Sonia Pitambar San Francisco, CA

Customer service is a plus all the questions I had were answered to my understanding. Love my service couldn’t ask for anything more. Qlink is right on time in my book. Thank you so much for the support.

1 year ago Edited May 5, 2023

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Betty J Mesquite, NV

I lost service for awhile and when I called to fi it the person I talked to could not understand me and I could not understand them. After awhile I decided to take the sim card out and put it back in and now it works.

1 year ago

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Kim Whaley Dalton, GA

Works great so far..but having trouble with the secound phone i bought...doesn't seem to work as well as far as functions of the phone.a gliztz somewhere...

1 year ago

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pat spaulding Chester, VT

SEEVICE IS SPOTTY . AND I WAS . SUPPOSED TO GET A NEW PHONE AND A TABLET .AS IM LEGALLY BLIND AND A TOUCH SCREEN TABLET WOULD BE VERY HELPFUL W THIS . GREAT ALL AROUND SERVICE . . .

1 year ago Edited February 3, 2023

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deanna spencer Rochester, NH

I like how easy it was to get accepted,the service is great everywhere I go happy to have this opportunity to have free phone usage. And have great service all around. Thank you.

1 year ago

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Breanna Rae Scott City, MO

I like that I don’t have to worry about finding Wi-Fi or going to the library to get internet or have to ask to use anyone’s phone if I need to call someone.

1 year ago

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cancer women Charlotte, NC

Its my 3rd time having yall service and every time yall disconnect my service for whatever reason...take away my number. I will appreciate it if they email me or send a text to let me know. Because I cant never get it back. Very disappointing I have to change my phone eveytime. Other then that I appreciate yall service.

1 year ago

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Brenda Carter Chicago, IL

I loved that I was able to used my own phone I recently bought. The fact that I was able to use iPhone 12 with QLINK and enjoy the same functionality is a blessing.. B.C From Chicago

1 year ago

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Kimberly Keith Charlestown, IN

I love and need the Q link service definitely! It assures me that in case my sugar drops to low I can call for help! I really do appreciate Q link service very much! Thank you!

1 year ago

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Manuel Jimenez Philadelphia, PA

I want thank you for bringing this into my life. I feel so much safer with it. The videos on YouTube were very help because I had trouble understanding the guide and reading the the tiny print.

1 year ago

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Frank Rivers Charlotte, NC

Ever since I was put on qlinkwireless ,my phone has been running slow, or not even loading the application that I'm trying to get to. It says that the wifi is not connected. I will figure out what the real problem is. So standby for more information. Spectrum is the wifi provider, with the 5-G speed. I will return for the update.

1 year ago

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PATMAN Lake City, MN

Unable to use all features of my phone or my service. I can't use my Hotspot nothing will connect to it. My text do not register on my statement. I'm unsure from where you get your data on customer usage but I feel that it needs to be calibrated.

1 year ago Edited January 2, 2023

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Klara Bess Las Vegas, NV

So far the service has been great, the only thing I would probably change is how it's a bit complicated transferring your own number in and getting the beginning things worked out. But the service has been great

1 year ago

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Desmond Hines Seattle, WA

Love this because it's free only problem is it's slow other than that no issues whatsoever Paige's load like they're supposed to all my apps are acting appropriately again a very nice

1 year ago

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Jacqueline “Zombygurl” Vinson Chicago, IL

I was totally unhappy last week of every month after32 gigs of used data no checking emails no YouTube but now hopefully I'll have real unlimited to self educate thanks you're awesome.

1 year ago

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Marrisa Caborn Merritt Island, FL

I am very greatful for the Q Link service. It not only keeps me in touch with my family, friends, and work but it saves me 60.00 a month. Thank you for the help!!! Happy New Year! 2023

1 year ago

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Mudd E Jewelry Arlington, TX

They were great at one time but now the signal sucks and service is unreliable. They don't replace your phone if it breaks and their phones are extra expensive and outrageous. But the service is free because the government pays them.

1 year ago

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Adrienne Noel Lafayette, LA

I think the service is great, but I do think that they could use an upgrade to their phones that they give to people, but overall they have been good to me , thank you very much.

1 year ago

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Maria Maldonado Collingswood, NJ

So far been good to me with Q link everything is free and i am very grateful that I've applied for it thank u happy person happy new year 🎊🎊🎊

1 year ago

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Jessica Barbe Winchester, VA

The overall service has been greatly appreciated and has worked okay there has been a few hiccups but I think that that’s just due to Wi-Fi &weather .But thank you and good job on your service .

1 year ago

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Sylvia Gibson Baltimore, MD

I worked for telephone for 32 years I don’t talk that much on phone .I’m 79 year old most of my friends and family has gone glory. You’ll keep asking the same question and I keep answering the same way

1 year ago

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China Mike Clinton, ME

What I like about this company is that when I had it a few years ago the reception really was bad but now the reception has has increased in performance and reliability which has made me very happy. Satisfied

1 year ago

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Todd Nixon Charlotte, NC

My service is still on and I have not had a compatible phone for two years. Being a high strung eyes bulged little phone user it was easy to continue service through my E-mail. .

1 year ago Edited January 2, 2023

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Shawn Grant New York, NY

This is a great offer and great for people who cannot forward cell phones it was just very refreshing to be able to have a phone call the internet and make three doctors appointments

1 year ago

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Megan Blair Dallas, TX

Great service, plenty of mobile data storage on phones and capability to call people and text from pretty much anywhere even in areas with low connection would definitely recommend to a family or friend.

1 year ago

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Poncho Bailey Thorndike, ME

I can talk or text anytime and to anyone at my will. It is a wonderful gift for me. Thank you. I use it when I need to. It's great to know that it's available for me if I need it. Please don't take it away from me.

1 year ago

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Mareema Hein Eugene, OR

Sometimes it won't start calling right away after dialing and the internet lags sometimes. I had to buy a brand new unlocked phone to use with the service but otherwise I'm happy with the service and grateful for it.

1 year ago Edited January 2, 2023

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Brad Brock

Thank you so much, the service so far has been really good the phone I got is so so seems already that the battery has a memory on it it will only charge to 90% but other than that I cannot complain thank you !!

1 year ago

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Stella Blue

I love the unlimited data plan and am grateful for the service. I also have the hotspot which comes in handy. The phone options are good and decently priced. I also love that we can bring our own phone!

1 year ago

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Brandon Barron Belleville, IL

Very nice 👍 and very helpful, I was between jobs , and it really helped me out,I'm working now, it's a job nothing special, but thank you Qlink, and bless you all and our country 🤘Rock on

1 year ago

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Joe Tangaro Chicago, IL

I really like and enjoy using my iPhone and the free minutes are great. However, I recently received a statement saying that I own about ten dollars for something! I don’t recall ever owning anything before.

1 year ago

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John Erbaugh San Jose, CA

With my old phone I had a lot of connectivity issues in some places. So far, with the new phone I have good connectivity and some of the areas I had trouble are now working good.

1 year ago

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Rebecca Arruda North Dartmouth, MA

thank goodness for Qlimk Wireless. Without it I wouldnt bave been able to have communucated with my family. I am grateful for this continud service. I know I am always safe because I have a phone to call if feeling unsafe.

1 year ago

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Walter Dyson

Thank you for providing phone service people like me who can't afford phones or the payment this service has allowed me to be to in contact with family and support services since I'm termed disabled

1 year ago

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Jabarus Walker Chicago, IL

I like the monthly services and not having to pay a bill every month but I don't like the phone how can I upgrade a phone or do you guys offer free phones

1 year ago

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Darrin Vavricka Los Angeles, CA

Trustpilot reviews Trustpilot Thanks! Your review counts. You reviewed Q Link Wireless Darrin Dennis Vavricka 0 reviews US Rated 1 out of 5 stars QLink's Unlimited lies… QLink cellular service boasts "Unlimited talk, text and data for free." This is of course, if you qualify. So how do they make money?I used my own phone and kept my old # so I can't review that part but what I do know now is this: Unlimited data is a scam. I guess technically it's possible but you can't use more than 1GB per day. In fact if you get close to 1GB they will slow your bandwidth down to barely useable. Now if you're like me and don't have wifi then forget about this company. If you go over 1GB in a 24 hour period they will stop your access to data and the internet completely. That's right! Not slow it down, but shut it down! You can still use the phone and text but nothing else. They never tell their customers about this scam, so that way we call them looking for answers. A automated message will lead you around and around as you probably expect and then places you on hold for 30 minutes and up, if you get that far. If you decide to check your balance the message says you still have all of your "Unlimited data, talk and text" available. When you do reach a human, it's likely they are not local and the accent is difficult to understand. But with patience they will verify your identity, sometimes asking the same questions 3 times, before they tell you their hook. You have used to much data and you must purchase more. So how much have you used and how much fo you need? Well they don't know that answer or they won't tell you. So what happened to "Unlimited?" But don't worry because they have wonderful pricing and you can purchase bundles or just data alone for only $15 a gig. But tomorrow you'll have to buy another, then another and so on till your next billing cycle starts again. So if you use your "Unlimited data" they will and do, take it from you so you have to pay them ridiculous amounts to get through the month. Way over what your current phone bill is, I'll wager. Basically you could imagine having "Unlimited data" but only if you never use any!

1 year ago

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Tina Grafton, OH

I like the service, most the time. But there is sometimes a lag in loading or finding a tower to use. My battery has needed recharging more often. I need a phone and this service helped me out. Thank You Tina

2 years ago

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Elizabeth Troutt Camden, TN

Sometimes when I use the phone in the house I have trouble with it people can't hear me or I can't hear them and when you're talking on the phone it will cut on and off you can't understand

2 years ago

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Corinna Seigfried Holts Summit, MO

I'm am pleased with Q Link. I had Easy Wireless before Q Link but it didn't get a signal in alot of areas Ii was in. Q Link has a strong signal almost everywhere. It has clear reception and great customer service .

2 years ago

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Mike Syverson

The service is good. The plan is what it says it is, no kidding. I'd give five stars, but the phone itself isn't the best. But if you use your own phone....yes the service is very good...five stars good.

2 years ago