Name: Q Link Wireless
Rating: 4.0

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Yvonne Thurston Front Royal, VA

So far, so good. I can even make calls in places that I couldn't before. Only one thing, is that, sometimes the person I'm talking to, can't hear me to well. BUT, at least, I can call.

3 years ago

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Crystal Johnson Philadelphia, PA

I like my service with Qlink, but the number given to me still shows up as someone else's name. I called twice two hey the problem fixed. Spoke to two different reps that assisted me and told me the problem fixed. The problem still exists.

3 years ago Edited August 2, 2022

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Ramon King Brooklyn, NY

Good service in the past no problem whatsoever enjoy the perks plus bringing my own phone and number is a great thing for me when possible. Thanks

3 years ago

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thom walz Round Rock, TX

Tech Support was a terrible experience. "Farming out" to India or where ever, their command of the English Language is very every every poor. NOT ONLY AM I DEALING WITH MY PHONE ISSUE, I'M FRUSTRATED ALL TO HELL THAT I CANNOT COMMUNICATE WITH AN OBVIOUS IDIOT. THE "refill" process seems done well.

3 years ago

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Christopher Curtis Chamisal, NM

This company sucks. First they told me I was in their service area and turns out I wasnt. Then they sent me their SIM card. I explained to them when I signed up that I didn't get paid so it would take me a couple wks to get set up and they kept telling me I was gonna lose my gov. Benifits. Then their pr I've of devices went from free to 10.50 to 24.95 to 34.95. I ended u o havi n g to buy a $35 phone because I couldn't get they to their customer service. I never got the free phone or the tablet and when I got the phone I bought I found out that I did not get their service so I got stuck with a phone I couldn't use. I felt totally scammed and they never made it right.

3 years ago

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Angus Khan Baltimore, MD

"Unlimited data" is completely false advertising. What Qlink really means is that they consider unlimited data to mean 30 gigs a month and for some people only 10 gigs a month. There are no asterisks next to their claim to validate or explain this and nowhere even in the terms of service does it say this. The government (meaning all of us who pay taxes) pays for this service which means tax payers pay for it so that through EBB program they can have unlimited data for things like Zoom schooling, checking health charts, etc, etc. They do not even throttle down your speed, they cut data off completely and then want you to pay RIDICULOUS amounts like 30 bucks for 1 gig of data or the like. This is what's known as "bait and switch". The owner did only 8 months of jail time for getting in an argument with his grounds keeper and then running him over with his car, if that's any indication of who you are dealing with! Don't forget the raid on the Qlink wireless headquarters last year by multiple federal agencies for other scamming they do. Assurance, Safelink and other companies at least tell you up front that your unlimited data is in fact completely limited. I have a feeling this bestcompany website here is possibly shilling for them but I cannot say for sure. I will know if this review keeps disappearing. Notify BBB, FBI and anyone else that will listen!

3 years ago

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Sweetstuff69 Las Vegas, NV

They're Great !!! I would recommend their service , they try hard to meet every expectation that' s needed for full customer satisfaction, and won't stop until all needs are met ,and corrected in a timely matter !!

3 years ago Edited July 28, 2022

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Nalani Honolulu, HI

First off, it's been a great help financially, but I was surprised that the service is great and I have no problems with data reception. Thank you Qlink!

3 years ago

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Timmy Ray Stovall Charlotte, NC

Service is great but every time I get ready to use my phone it says incert sim card and have to take the back off and keep trying different things with the sim card until I finally get it worked out to make a call ?

3 years ago

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Ronnie Reese San Antonio, TX

I have been with y'all for quite some time I've had a couple problems and y'all help me to resolve them really easy and your service area is real good thank you so much

3 years ago

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Robert West Seguin, TX

The QLink coverage map shows that you have coverage at my home but you don’t, no one told me that the RAM on the tablet you offer is so low and it has so much preloaded apps that I can’t download a single game. If it wasn’t for Wi-Fi calling I would not be able to use my phone at home!

3 years ago

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Sandy Barton Montgomery, TX

Great service. And one thing I thought the q link phone was free although I had to pay 35 dollars for my phone, the 10 dollars for the tablet was expected.

3 years ago

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Colorado-Slim Cañon City, CO

I'm having a problem with telephone calls being received. They sometimes don't come through. Also, the voicemail icon doesn't always show up. I had 7 voicemails when I just decided to check. I'm on wifi at home, and do have the phone linked to it.

3 years ago

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Wanda Theiss Hamilton, AL

I like Q Link Wireless . There are times I do not have signal , I have to wait until I get signal to make a call, I am appreciative for free service . I receive 10 - 15 spam calls daily. I do hope there is a way to stop this .

3 years ago

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Andrew Corfey Los Angeles, CA

I am very grateful for the free service, but when I first applied you guys said free phone too, I bought the 20$ one and now it's broken and I am waiting on disability and have no income for a new phone

3 years ago

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Shane Metts Mobile, AL

QLINK was there for me right after my accident when I had no help at all . They allowed me to have access to a phone which allowed me to be able to continue managing a few jobs. Thanks a bunch QLink!

3 years ago

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Diane Willis Racine, WI

I think Q Link Wireless is an excellent benefit for people. It’s difficult to pay for cell service for a lot of people and it’s necessary to have a phone!! Q Link makes it easier for people who need a phone

3 years ago

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George Stone Orlando, FL

I had my serrano 3 phone for a month before someone decided to talk to me and after leaving 3 messages, one weekly for three weeks. The last gent gave me hot pepper' phone number who got me unlocked and up and working>

3 years ago

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linda young Lancaster, OH

I like that it is free. If I could switch my spectrum phone number to Q link I would. All of my contacts have that number and it would be a nightmare to contact all of them. Too many important numbers.

3 years ago

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Dodie Watts Roanoke, VA

I have had a few issues with the phone and text cutting me off..I simply chalk it up to getting to know each other.(the ph and I) it hasn't been anything I can't live with.thank you

3 years ago

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Monica Lashaun Valley View, OH

I have no complaints. Qlink has many ways to allow communication. Misplaced my phone but was able to keep my service due to hitting link on email..lifesaver👍

3 years ago

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Penny Cokely Hallstead, PA

I love that I don't have to pay for minutes but when I signed up I was promised a tablet and I have not received it or heard anything about it. So could you please let me know what happened to that deal. Thanks penny cokely

3 years ago

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Nira Smoot Toledo, OH

I like Q link is a great company th ey get stuff done I like the service that they give you and it don't cost you anything thank you sincerely Nora Smoot 💜

3 years ago

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John Delgado Los Angeles, CA

I like the fact that Qlink provides a very reliable cellphone service !!! What I dont like is that its hard to get a live Qlink representative on the line to help assist you with any problems you might have !!!

3 years ago

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Patty Lansing, IL

Q Link was relentless in helping me keep my service. I was assisted by calls, texts, and emails. I appreciate my phone service with Q Link; and have made referrals to other people. Thank you Q Link!

3 years ago

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D New York, NY

Service is good. Slow and sometimes sketchy however how could I complain…?!?! Blessed that I was even able to receive this much needed service, and it’s better than paying those outrageous bills every month!

3 years ago

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CWFS Zabuza Seattle, WA

Well I love it because I was able to bring my own phone. The only reason I say 4 out of 5 is the coverage is some times a little lagging but other then that it's a great phone service.

3 years ago

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White Rickey Washington, DC

The change over from previous phone to this one was excellent, Great info on the package that my sim card came with , couldn't get help from the support team, a few of my apps are running a little slower , but , I'm happy with everything else ,

3 years ago

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Jason Thompson Spokane, WA

Everything about service is good. My only complaint is the tablet they sent is junk and has never worked out of the box. So I asked where to send it back to and never got a response. Only a Bill to pay for it

3 years ago

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Mel Duncan Reno, NV

I've had qlink services for about 10 years and I've never had a problem with any of their services . Would recommend the service to anybody that needs a reliable phone.

3 years ago Edited June 2, 2022

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Jerry Barnes Phoenix, AZ

Done with your services feels good not to have a bill haven't had no help like this in a long time so really appreciate you guys the service and what you doing for the community

3 years ago

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Sophiana Kapwich OK

So far so good and it helps me a lot. Especially about how my phone refill automatically every month. I am so thankful for that to the team from Quilink

3 years ago

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Jeanette Ellison Barre, VT

I like that I can contact my son when I am away from home . I dislike that there are still many places I do not have service and I do NOT have it in my actual apartment. Zero service in our home !

3 years ago

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William Wallworth Fall River, MA

There services is great and reasonably priced and there customer service is great there is only one thing I have a problem with is when I'm in my home I get service that comes in and out other than that there great

3 years ago Edited July 27, 2022

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kevin beale Lowell, MI

Reliable. I'm getting a better phone soon. I'm sure then the service will be seamless. The phone I have now is slow and unfortunately we look at the service when it's actually the phone

3 years ago

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alice gardner Columbus, OH

i have been you for years but lately the phones have been so you taken off and put back on because i could not use me or talk to someone if it is on now good if not so be it but i do thank you all very much have a great day ms.alice gardner

3 years ago

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Rick Ervin Las Vegas, NV

It’s a very good app but it need’s to have internet because when I need it I don’t have internet I wish that it had a free internet service it would help me out alot. Thank you

3 years ago

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Janis Dice Fort Wayne, IN

I like that it's all free. Dislike that I can't always get my phone to work correctly. It will actually leave where I'm at and skip to something else. That agervatws me when that happens (which is quite often).

3 years ago

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Robyn LeClair Essex Junction, VT

Sometimes I cannot get service at all in my own home and sometimes I can it seems not to be consistent at all and I can drop a call just walking around the house it seems not to be a very good service I'm not sure if it's because of the valley or what but other than that I appreciate having the service at all so thank you

3 years ago

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Janice Kittle Indianapolis, IN

It's all good except for the phone that I purchased from Qlink !! The battery will not hold a charge all day & therefore has to be charged 3-4 times a day !!!!

3 years ago

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Michael Dupin Campbellsville, KY

Your service has same me a lot of stress my family had sick members because of your service I'm able to keep in contact with him thank you and I think all the members involved with making this possible

3 years ago

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James Pittman New York, NY

I would love to keep this service it has been great so far the plan is always on time in the beginning of the month which I love.l will be sharing my review with my friends. Thanks so much for having me on this plan.james.

3 years ago

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Gail Conklin New York, NY

I love having the Unlimited calls, texts, and especially data. I still need help to get this phone unlocked and I would like to get my phone number transferred but I'm not having any luck on my own.

3 years ago

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Cynthia Jess WA

I really like Q-link because they've always quick to help when I had a question and curtious. At first I had a hard time getting my phone to work in certain areas but since T-Mobile joined them it's made a big difference.

3 years ago Edited May 16, 2022

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Sarah Charleston, WV

It’s nice to have a cell phone and not have to worry about the price that comes with having one, since money is tight in my household with the price of every day living. Thank you.

3 years ago

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iam4osu75 Mansfield, OH

Great service in the rural area I live in. Qlink is one of the best cell phone services I have ever had. I haven’t had one dropped call and like I mentioned before the service in my area is great!!! Thanks Qlink

3 years ago

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Lynn Thompson Lewiston, ID

So far everything has been very good except for trying to get a human on the line for help. All I got was an automated machine with options, none of which even came close to what I was trying to find out about.

3 years ago

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Lisa Niewinski Blanco, TX

What I like best is the price. I have been lied to many times by tmobile employees If I hear 'no worries ' or 'rest assured ' I'm going to go crazy. It would be nice to get a family plan.

3 years ago

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Sonia Hunsucker Hoopa, CA

My experience has been great I have great service and no worries about getting shut off. I used to worry month to month now I am relaxed knowing qlink has my back.

3 years ago

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Lori Wagner Lacey, WA

My service is on most of the time. But every phone I buy online in the qlink app have not been the greatest phones. I even bought a phone for $140 this is my second phone and I have problems with it everyday. So over these phones

3 years ago