Name: Q Link Wireless
Rating: 3.6

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Cynthia Avondale, AZ

This service has come in handy. But i can honestly say the phone that i was given was extremely outdated & stopped working properly & could really afford to buy a new one. I don't think it's fair that they wouldn't replace the old phone with something more updated or at least that would work with all the updated networks running 4 &5g.

2 years ago

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Scott S Meridian, ID

The ONLY thing holding me back from giving a 5 star review is no hotspot available for a connection to my laptop while camping. Other than that one thing, the service is top notch.

2 years ago

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Jeff Northrop Chicago, IL

It would be 5 stars if it had better coverage! I go a half a mile to the west and I loose service so although I like the free service if I dont have it when I leave my house its not that great!!!

2 years ago Edited November 2, 2022

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Devrron Coleman TN

I love Q link. The only dislike that I have is my data runs out on Me that’s the only dislike that I have other than that the service is great. Thank You all so much at Qlink wireless.

2 years ago

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Johnny Lopez Dallas, TX

I just want to speak Kylie of the people working as representatives for q Link they're awesome they understand you and I appreciate it people will too

2 years ago

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Randy L Rock Island, IL

I think this is a great program for those who can't really afford the phone service but yet need it for medical or family reasons so yes I'm really happy with my service with q Link

2 years ago

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Mark M. Janesville, WI

Once getting the phone set up everything works great! Setting it up by the way of a number transfer was a bit touch and go. Overall I'm very happy with the service. I wish the setup instructions were a tad bit better.

2 years ago

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Tim Sowersby Joplin, MO

I like that it is free. I don’t that sometimes the service is just gone. Then it returns and it is great for a while. All in all I am great full for the service. I hope the service will continue to be free.

2 years ago

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conrad scarpato Trenton, NJ

As a first-time user of a smartphone, Q Link provides excellent service. The only downside I have with it is that the phone needs to be recharged a lot. But overall it serves me well.

2 years ago

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Rose Richardson Youngstown, OH

I am greatful for the service that qlink provides for me on a monthly basis. I am a senior on disability and without the service I would be stuck without cell phone service. So thank you very much Qlink.

2 years ago

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Gwen Robison East Hardwick, VT

The service zis amazing I don't get service with quick in most areas in where I live which makes it difficult . But when I go to another town occasionally I'm able to have access in keeping connected with my children better. Would love to have better service range options

2 years ago

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Shantel Palomino Wickliffe, OH

I really like the service. It's a great way to keep in touch with family being now and days everything is way to high great job keep up the good work

2 years ago

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Leslie Gardner Hinesville, GA

It's been slightly a month that I have started with Qlink but I have to say they have been extremely helpful and accommodating, 5 stars for sure! Thanks so much!

2 years ago

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Chikara Hughes Spokane, WA

It has been a lifesaver for me to keep in contact with my family and friends, which aren't too many nowadays since Covid, but I was able to stay in contact with the ones most important to me, you guys are great!

2 years ago

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Kelly Ballantine MI

Haven't had any issues with my service. I was delighted to have my phone to be compatible with Q links Sim card. I would definitely recommend Qlink to friends and family.

2 years ago

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Angel L. Galvan Acevedo Houston, TX

I like that Q Link Wireless gives me free cell phone service. I can't think of anything I don't like about Q Link Wireless. It has met or exceeded my expectations.

2 years ago

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anthony arzu Dallas, TX

Thanks for your assistance and customer service once’s again, I like using this item and the applications that I put it in the device and how it’s able to work my device also.

2 years ago

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Carol Traxmandl Mattoon, IL

All in all it's been pretty good. Experience with customer service has been amazing. The only downside I have come across is losing signal on route 16 from Mattoon, Illinois to Shelbyville, Illinois.

2 years ago

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AshleyS Coker Bossier City, LA

Q Link is a good service for people that can't afford cell phone service plus all the bills that come in life but as far as it being good service in general it is not the phone works when it wants to or should I say the internet service works when it wants to the phone and text messages work when they want to most of the time that I look at my phone I'm having to see emergency calls only at the top of my screen my service as in my data will be out I always have an alert sent to me even after it's been refilled and it usually doesn't work unless I'm connected to a Wi-Fi somewhere when you called I try to get help you always get someone you have a hard time understanding and asked to speak to somebody else they refuse to send you anywhere else instead they stay on the phone and they will argue with you because no matter what you say or do they feel they are always right on everything I went for a week almost a week and a half actually without any kind of phone or Internet and called and called to try to get it resolved and nothing ever worked until finally one day a phone call I made I don't know what they found or what went on because I got no explanation or any kind of thing they are all I was told was your phone will be back on in 2 days. So based off anything I say anybody can take this or leave this but this is my honest and true opinion about q Link yes it's great for anybody that can't afford cell phone service due to the cost of living today bills miles to feed Etc cell phone is the last priority so this definitely helps with that said I leave this for anyone to judge for thierelves.

2 years ago Edited October 3, 2022

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Lolita Cline Baltimore, MD

Its been really great to have this opportunity to have this phone I'm able to make my appointment with my doctor and keep in touch with family members

2 years ago

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Kathleen Resj Chesterfield, VA

They have help with many issues with my tablet I still don't understand when I was signed into Anurace wireles and I have you which I don't mind at all I am just enjoy your service.

2 years ago Edited October 5, 2022

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Kasey D Wichita Falls, TX

I had only heard bad things up until I got it and since I've had it I've had absolutely no problem it was easy to get easy to qualify for everything came like it should and I got no complaints. I wish I had done it sooner

2 years ago

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Britton Roberts Lakewood, WA

Was extremely happy with my service prior to when I was FORCED to change my phone number because I responded to an email I received saying that I needed to re-apply because my service was cancelled. Upon doing so, I received a new SIM card in the mail a few days after, and long story short, my phone number/SIM card had been deactivated and I was forced to take a NEW phone number! That was extremely frustrating because literally EVERYTHING associated with a phone number for my ENTIRE family was attached to that number! 😡😤🤬 It still upsets me and I STILL haven't been able to fix some things associated with that number because of it! When I called customer service, I was told that there wasn't anything they could do even though my service ended up being "transferred", it was from qlink to qlink, so I don't understand WHY I was forced to change my number! If it weren't for that issue, I would give qlink 5⭐'s. . .

2 years ago

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Charles Ward Houston, TX

The phone service is descent people r nice it's just hard to get through to a real person the computer service takes up to much time and drops the calls. They never call back that option doesn't work.

2 years ago

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kerry prowse

There's times at my Internet is slow but it could just be the quality of my phone for the times when I have dropped calls once again could be the quality of my phone I still appreciate your service you guys do an amazing job

2 years ago Edited June 30, 2023

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Preston Cantu Laveen, AZ

QLink has really surprised me in everhy kind of way servic responding back to me. Also the customer service help is fantastic. i recomendc them to all my ferioends and familhy

2 years ago Edited October 12, 2022

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Paula Heille MN

Having free service is great but my coverage area isn't so great but can only use my data half the time if that and calls maybe 75 percent. Otherwise it's great! I'm wondering how I get the tablet now?

2 years ago

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Steven K Pharr, TX

The Hotspot doesn't really work but Bluetooth does. The phone is much smaller than expected and very slow with glitches. My basic needs are met. But I can't retrieve A pass code from email and return to the website. It closes and I can't get into allot of things.

2 years ago

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Bad Bee Orlando, FL

Not to good with working with phones. But this service broke everything down to a tee. Now I know how to use a smart phone after doing so much time locked up behind bars. Wonder service and plan. Thanks very much

2 years ago

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Nickie Logan Bridgeport, CT

It's a great service for those of us struggling to make ends meet and in need of a phone to continue the pursuit of employment and engineering able to stay in touch with friends and family.

2 years ago

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Vivian Greco Orlando, FL

The phone puts out so much radiation I feel it in my face and jaw. If you read the information about the Sorreno hot pepper it is ranked 1st for radiation. I use it for data and texting. The texting app is awful. The Q link service is ok I guess. I only used customer service one time to help with inserting the sim card

2 years ago

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Nicole White Cabot, AR

I am totally satisfied with my service provided by Q Link. Everything was self explanatory. The switch from previous carrier over to the Q Link provider went very smooth. Another satisfied customer.

2 years ago

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Nancy Price Philadelphia, PA

I like having this service, because I'm on a fixed income, and other services are expensive. However, when I've tried to call QLink, no one EVER answers the call OR calls me back. That's not, in and of itself, good service!

2 years ago

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Rufus Hawkins

Well up to Monday of this week I had nothing but problems. Cutting off when it wanted to, up to changing apps at anytime. So, Monday I reset factory and now no more problems.

2 years ago

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Sky Scott Orlando, FL

Easy setup and activation. Compatible with ANY UNLOCKED phone. Mobile data and Hotspot has random data buffering. Bit all in all of a Awesome company. I would of gave a 5 if you guys would send me my tablet now, thanks!

2 years ago

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Ruth Des Moines, IA

I like Qlink. I don't use a phone alot to call or text but I do like to read other things like Google to find out things. I have qlink on a better phone now. It works alot better.

2 years ago

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justin escobar New York, NY

There are a few dead spots throughout the city that I thought would’ve had me covered but other than that I can connect with my family for free so I am definitely not complaining

2 years ago

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kym Bellamy

I’ve had this service for a few months and I can actually say I’ve had 5 cut off calls since I’ve had this service thank you A-1 in my book thank you again

2 years ago Edited October 3, 2022

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h4t3 xgost Baltimore, MD

I have had Q Link wireless service for over ten years and the service is good and my only complaint is customer service thru phone contact takes multiple tries and a lot of disconnects before contact with a representative

2 years ago

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Adam The Bronx, NY

I get clear voice however it does drops me sometimes. Also if I’m getting another call on call waiting half of the times it will drop the original call. I like the program hope it gets better and better.

2 years ago

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Juliana Jaxa Boone, IA

Started to sign up for free govt phone and minutes. I didn't realize until I signed up and was directed to pick out a device that you have to BUY a device from q link to use the free service. This was a deliberate deception that I feel was intentionally set up to mislead people into believing they would get a free phone and minutes. It was DELIBERATELY set up to suck people in and then FORCE them to make a 30 odd dollar purchase from qlink to actually be able to use the free benefits. The REAL benefits are to qlink, as they pay NOTHING to give the free minutes. The govt reimburses them and qlink FORCES you to buy a phone from them to use the minutes. Horrible predatory practice intentionally set up to mislead customers into HAVING to purchase a phone from qlink so qlink can make a profit at the expense of vulnerable poor people. You CAN get a free phone and cellular service, LOOK ELSEWHERE. The ONLY reason qlink comes up FIRST on search engines is because they are making a PROFIT at your expense and are willing to pay advertising and get into your face to LIE to you about what they are doing so they can trick you into signing up with them and then FORCING you to make a purchase. FFFF qlink.

2 years ago

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Bradford Kennedy Sacramento, CA

So far so good, awesome service and great coverage. A few spots that have trouble loading some content, but still manages some kind of connection to the game servers.

2 years ago

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Brian Atascadero, CA

Other than pretty slow. For being free and unlimited how could I complain. Thank you so much. This truly is a life saver. When I did my application I was approved for the phone, the sim card package and the pad. The phone and sim package came on 7/22/22. I have yet to receive the pad. Now it states that it's pending

2 years ago

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Lisa Stafford Honolulu, HI

It’s very useful for my son when we’re out on the road and I’m driving I’m glad we can have free service with internet and calling and texting

2 years ago

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Londy Williams Falls Church, VA

I have a good experience so far! I just have been receiving a lot of unwanted texts and calls, from people that I don’t know. It has been very frustrating and annoying. But overall the service is okay!

2 years ago

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Kit Wood Ogden, UT

Really appreciate your time and effort in making this a successful experience and if there are any other things you need to know from me I would be very happy with the opportunities

2 years ago

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Pablo Pagaduan Waianae, HI

Thank you Q Link for helping me with my bill 💸 it's been much appreciated 👍 from the bottom of my heart ❤️, wasn't for you to help me I would be alot thanks 🙏, much appreciated,pabz🥰🤙🤙

2 years ago

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Joanne Swartz Homestead, PA

Love my phone and my service. It is so comforting to know I have a phone to use when the power goes out. I am on oxygen and may need to contact people for help

2 years ago

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Shanley Randall Butte, MT

It's a great service and I really appreciate it but the Wi-Fi and the data is extremely slow. Also, I ordered a new phone but I have not received it and have not received any tracking information.

2 years ago

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Michael Metheny Edmond, OK

Well I like the fact that you help people out with service and the upgrade helped a lot better service now only thing is I live in Oklahoma and the number you gave me is Michigan number I really don't like that

2 years ago