Name: Q Link Wireless
Rating: 3.6

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iam4osu75 Mansfield, OH

Great service in the rural area I live in. Qlink is one of the best cell phone services I have ever had. I haven’t had one dropped call and like I mentioned before the service in my area is great!!! Thanks Qlink

2 years ago

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Lynn Thompson Lewiston, ID

So far everything has been very good except for trying to get a human on the line for help. All I got was an automated machine with options, none of which even came close to what I was trying to find out about.

2 years ago

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Lisa Niewinski Blanco, TX

What I like best is the price. I have been lied to many times by tmobile employees If I hear 'no worries ' or 'rest assured ' I'm going to go crazy. It would be nice to get a family plan.

2 years ago

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Sonia Hunsucker Hoopa, CA

My experience has been great I have great service and no worries about getting shut off. I used to worry month to month now I am relaxed knowing qlink has my back.

2 years ago

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Lori Wagner Lacey, WA

My service is on most of the time. But every phone I buy online in the qlink app have not been the greatest phones. I even bought a phone for $140 this is my second phone and I have problems with it everyday. So over these phones

2 years ago

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Russell Mindas Las Vegas, NV

I've never had an interruption of service of any kind. Unlike the paid carriers and their ridiculous contracts that are so unaffordable for those of us on hard times right now.

2 years ago

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Glen Mainard Jr. Stevensville, MT

Q Link has always been there for me in my time of need. Especially when my wife had chest pains at home and I had to call 911. Without having Q Link my wife wouldn't of made. Thank you Q Link.

2 years ago Edited May 2, 2022

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Stacy Georgette Turner Rockwall, TX

I'm glad I was able to call and resolve an issue with my sim card. I got a replacement sim card right away. I appreciate having the service they provide. Thank you QLink and Tmobile you all are awesome

2 years ago

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Haylee McDaniel Oklahoma City, OK

I love that I get service almost everywhere but I wish my data was actually unlimited like they say it is. I only get 30 GB and data but after I use it all they basically shut my phone off until the 1st of the month..

2 years ago

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Tammy Donahue Philadelphia, PA

Q link has been nothing but helpful and efficient in every aspect that I have dealt with them in. They are on point with contacting you when necessary, as well as replying quickly.

2 years ago

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Kenneth Albright Chariton, IA

I like it very well cause I can't afford regular cell service!! But every now and then my data will just go out but it has always worked in that same area before

2 years ago

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Deedra Trezvant Little Rock, AR

I am very happy with the service. It has great pictures quality. I have no problem with calls dropping in conversations. I appreciate you all having a phone service that is helpful in my everyday need. Thank you.

2 years ago

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Vicki Harden Orlando, FL

I like the free unlimited plan which is great for me since I’m on a budget. I never had any problems with the service internet had it moments it doesn’t work good everywhere but for the most it’s great

2 years ago

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Carmen Lopez The Bronx, NY

Online operation is great, however phone service be it voice activation is not customer compatible. I have been trying to get a replacement phone and I have given up on purchasing one.

2 years ago

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Bob Cooper Muskego, WI

When I had to get a new SIM card they assumed I had a smart phone. I did not. There was some confusion over what I needed to do. We got it straightened out but it took awhile.

2 years ago

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Joseph Ellrod Orlando, FL

It's always on time and they are fast to fix a problem... Data gets cut off after 25to30 gb even though it says it's unlimited and that's what my kids and my self uses for school .. but other than that it's a great service..

2 years ago

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Cassie shafer MD

I think it's awesome to finally not have to worry about not having a phone ! But wish I could figure out how to back track and get a phone ? I hit the Sim card only button and need the phone also .

2 years ago

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Bill Childs Cambridge, MA

Awesome Free service NOT. Drops calls and service every five minutes or so and when you have the "unlimited" plan they shut off your data somewhere around 30gb used. I called there horrific customer service and all she could say was I had reached the data limit for the month. I asked her, how is there a limit when I have unlimited everything? She said I'm sorry sir but your data will be back on the first of the month. It was, but how is there a limit to something that is unlimited? That's false advertising I would think. Fruit for thought.

2 years ago Edited May 3, 2022

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Wills Wray Baltimore, MD

Just about every where I go I have service very few places I don’t 😊😁……. And what I dislike is you all share my location with everyone

2 years ago

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Starr Fillers Kernersville, NC

It's wonderful to have a phone next to my bed I feel safe I'm sick and 72 year's old and I have nobody so me knowing I have a phone to call for help means everything to me God Bless you

2 years ago

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Tammy Campbell Terre Haute, IN

Actually works pretty good for me I have always had a iPhone and I bought this Android so it took me a little bit getting used to it but I kind of like it

2 years ago

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Vito S. OK

Customer service is very slow. Alright I had to update as of March 31st 2022. I guess I needed an updated new phone too. First of all got a new SIM card put in the old phone nothing. Took forever to get a hold of someone in customer service. When I got a hold of someone in customer service she was real rude to me. New SIM card did not. She rudely said you got to a new cell phone for at least $35. I tried couldn’t get a new cell phone because you have to send prove of how much you make a year, social security card , I’d card well I haven’t heard anything back from Q link and no new phone. I got a Gmail from qlink I need to get re reapproved for free phone service I’m like what ?! I’m sitting here with no cell phone service new SIM card that don’t and no updated cell phone! I’m pissed and I send proof numerous times to qlink just too have free phone service. I can’t be hanging and waiting without a phone I had to go elsewhere buy a 60 dollar phone. $20 monthly plan. Qlink doesn’t help their customers and customer service is horrible. Thanks for cutting me off and leaving me hanging. Qlink never ever again:(😡😡😡😡😳

2 years ago

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Garfield Callens Greenville, NC

Outstanding Customer Experience! My Customer Experience Agent Zenial was Extremely Friendly!Helpful! Knowledgeable! Thank you 😊! Sincerely, Mr. Garfield Callens

2 years ago

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RoK LeGarda

I'm very grateful for this service and thankful for its availability. I first began to use it a couple of years ago and I've not had any major problems with the service at all.

2 years ago

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Betty Spotts Anderson, IN

Wow..seriously.. I have been on the phone at least 4 times with people today. I applied because I needed the service, which I had no problem. Within 48 hours I received the SIM card. Now, they asked for information to confirm that my phone was compatible before sending. So, I put the SIM card in and it says "invalid SIM card", so I call the 888 number, but wait... I couldn't call from the phone, because it stated " cellular network not working "... I put my old SIM card back in and call, they go through this whole sales speil, they won't listen, I already have signed up, already approved, they sent me a SIM card, that says it's invalid.. Go through all the talk again about what is happening.. Then they tell me to call the 305#.. Seriously?? As I stated, I called like4 times, " their recorded, check it out ".. 4 times listening to rude people Not Listening!! Each time they said same things, have to listen to their speil.. I asked for a supervisor, was hung up on.. So, still no help..still can't use the SIM card..and they could care less.. I just want to have phone, without issues..

2 years ago

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Rene Fleming Washington, DC

What i like the is the way they have helped me with free phone service during the hardest times ive had in my life thus far. My dislike is not being able to get a hold of a representive to talk to to get help on past situations. Also i cant even quarter way across my county without loosing phone service,really aggravating..

2 years ago

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Katherine Blankenship

I like the service I get. Just need help getting my phone to another phone. Phone number is assigned to not working good. Would also like my number to changed to my LG phone #

2 years ago

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Khana Lee TX

As up to date the phone service was excellent....Costumer service was decent. However, being routed over seas to speak to a person from a different culture is somewhat difficult when it comes to semantics..

2 years ago

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Dara Roy

Im super grateful to have this option when I struggle or fail to afford a phone on my own . I’m able to call for emergency help, access resources, and communicate with everyone I need to. Thank you for your help

2 years ago

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jesse rios Phoenix, AZ

I use this phone as emergency phone and also let my grandson use it for when he goes away for weekends with his dad so he can contact us if he needs us but phone is not the best and need to replace

2 years ago

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Janice Green Pennsville, NJ

Its ok but it nice you get unlimited but you have to pay full price to get a phone for your website. If your on limited income or assistance why would you make people pay for your phone instead of giving one with the service.

2 years ago

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Christine Miller Barberton, OH

If you have any kind of problem or question s, Q Link is right there to help you! They are very friendly folks that are happy to help you, with any problems. I'm very pleased with them. Thanks Q Link 😉

2 years ago

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Marilyn Lee Hicks Spokane, WA

I am very grateful to have this free phone service. Without it, I would have trouble paying for a phone. The quality of the phones is marginal but I'm happy to have the security of this program. Thank you!

2 years ago

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Becky Olathe, KS

I’m very happy with my service. I’m still trying to learn everything about the phone. I was wondering if you could send me a book about the different things that I can do with the phone that I have.

2 years ago

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Estanislao sr. Rodriguez Austin, TX

promt always a person gets on the line with me a client. very informative and helpful iv interacted with customer sirvecies at qlimk wireless I did not have a long wait on hold .Etanislao Sr

2 years ago

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Glenda Butcher Roslindale, MA

Most of the time my phone works sometimes it doesn't it all that matters is it will call in and out it sucks when I'm trying to do something and it won't connect to wifi that's available

2 years ago

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Florence Duheme Amsterdam, NY

Recently I was ill with COVID which delayed my activating my phone service. I appreciate the patience that was appreciated. The setup was simple and I plan to keep my current phone number.

2 years ago

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Kent Norwood Houston, TX

There's nothing that I can fault with the service or anything else. Hasn't had any dropped calls,even when I was o out of town out in the country where you normally can't get service it worked great.

2 years ago

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amy gibb

Q link has been a life savor and I appreciate everything they have done for me in making my life manageable and better. Thank u for the help it has been awesome and I’m very grateful

2 years ago

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Jessica Deshotels Allen, TX

Very nice reps but I can't access my phone bc it's broken. I tried getting my number ported out to cricket in the past bc I have no service and they would not give me my account number our porting pin

2 years ago

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Ronald Schaffer Schnecksville, PA

I've started using the service your providing for me for about a week now. I am sastisfied so far with the progress I have been making with my new phone & service provided to me. THANKS AGAIN..................... RONALD

2 years ago

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Judy Johnson The Bronx, NY

My experience with Q Link has been ok. It could have been much better. The first thing was out of the many people I spoke to, not one of them took the time to explain how to prepare your phone for the q Link sims card. Or anything else at that.

2 years ago

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Lori Hedin Virginia, MN

I love the service so far. But do have trouble with data. sometimes it just don't work.. I had bad experience with the phone I bought from Q link. but since I got one else where the service has been good

2 years ago

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G. W. Columbia, SC

Delivery of startup kit was quick. It took a few phone calls to get service running and was difficult to actually talk to a live individual for customer service. I had to correct my phone number, lost my original voicemail message due to customer service not communicating and getting proper understanding of how to resolve service requested.

2 years ago

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Wayne Noll Bethel Park, PA

I really don't have any complaints about q Link the only thing I have issues with a lot of times I have bad signals where I'm at but I don't think that's any your fault I think it's just where I live

2 years ago Edited August 1, 2022

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Madison McGuire Orlando, FL

I didn't like qlink at first. The qlink phone was horrible. Then I put the qlink sim in a Stylo 6 and it worked great and made it a much service. Customer service isn't the best, but the service is great

2 years ago

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Kim Underwood Columbus, OH

It's great to have a plan that you get texts talk and data for free all you got to do is make one phone call a month to keep your phone active what more could you ask f thank you quick Link wirelessor

2 years ago Edited June 27, 2022

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Letausha Orebaugh Philadelphia, PA

I think its great that people like me can get a cell phone and service for free.Its not every day you get something free.so Thank You So Much QLink Wireless for saving me a whole bunch of money!!😃

2 years ago

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Kay Vaughn Fulton, MO

Very good company helping out disability & seniors & low income people to have phones that are available to us all, I appreciate your services & Thank You!

2 years ago

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Tony Pullan Salt Lake City, UT

It's good. Wished I could understand the agent a little better..but in the end he got me up and running despite the language barrier on my part..the agent understood me just fine..

2 years ago