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5.0

Overall Score

LAST UPDATED: January 14th, 2024

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Star Rating

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4.5

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22 Reviews

Review Breakdown

5 grade

73%

4 grade

18%

3 grade

0%

2 grade

5%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Renee Vorbach McAllen, TX

awesome customer service, REASONABLE rates and as good service as any of the "big names"... My monthly bill runs around $31 and I have NEVER used anyway near the amount I am allotted

5 years ago

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Steven Rosenstein

My Google Fi phone automatically switches to the strongest participating cell tower in my vicinity, insuring the best connection. Also the price is right for my level of usage.

5 years ago

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Mary Buike

Google Fi offers a very flexible plan. I choose how much data I want. What I don't use GETS REFUNDED every month!! Does any other company do that!?

4 years ago

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Natasha Bere Olathe, KS

Half calls don't go through at all. No rings, caller hears "no mailbox" and gets disconnected. You don't even know that someone called you, no call log, nothing, and they can't leave a message. When you are not on wifi connection, signal is very low, sometimes even Google map doesn't work. Customer's service is terrible, they don't know anything! I start to ask each rep how long he/she has been working for Google fi - usually it is 1-2 months. What pearson can learn for such short time? They never can fix any problem. I spend on the phone with customer service more time than with my family. If your got deflective phone, but figure it out after 15 days, they will not go live you a new replasment. You will get old refurbished phone, with low battery life. A lot of drop calls, but it is so small issue compare to others ))

5 years ago

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Ken

Google Fi has been a very flexible service to use. I can get coverage at a remote camp where there is WiFi, but no cellular coverage from any carrier.

5 years ago

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Rowan Foster Colorado Springs, CO

Reception is LTE or 3G in more areas than I would care for it. Credit for Refer a Friend program was confusing and did not set proper expectations.

5 years ago

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Kenneth Eberly Ocala, FL

Great program and cost, best for international travel where cost is about the same as in the States.

6 years ago

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Jeff Hofstra Rochester, NY

Service area and tech support is the best of all of the other companies. I have had verizon, sprint, and tmobile

6 years ago

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K. Belleville, IL

Reliable. The service allows switching between CDMA and GSM. Pay per use data saves me money.

4 years ago

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Don Chambers Lakewood, CA

Great service, low price, never a dropped call and less expensive then anyone else.

4 years ago

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Jon Rego Park, NY

Great in almost all aspects. Much friendlier pricing structure than any other phone company.

5 years ago

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Mavris odunayo

Project fi is a little bit slow it doesn’t fast. their network is a little slow which can be frustrating sometimes

10 months ago

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Review Source

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Pedro Vasquez Holdings LLC Bloomfield, CT

Was ecstatic when I found them, their products are priced fair!

2 years ago

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David L Novick Littleton, CO

Very professional... good service and price... never have problems

5 years ago

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Charlie Corona

They are by far the best mobile company. More compatible phones.

5 years ago

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Tom Farekian

there service is lower and the less I use the cheaper the monthly cost to me

6 years ago

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Gprabhu Sugar Land, TX

Good plans. International Roaming. Expensive Data Plans but Full LTE

5 years ago

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Larry M Poulsbo, WA

Reliable service in my local area and the countries I travel to

5 years ago

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Raymond Kirby

Great I get service in all the worst areas

5 years ago

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A very disappointing experience

Google fi is awesome, great coverage low prices

6 years ago

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Xiaoyu Hu Austin, TX

Stable, economical, fast and quite stable.

6 years ago

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Nobert Fort Bragg, NC

Affordable. Good cs and streamlined delivery and app.

5 years ago