error This company may not service all states.

Omega Auto Care is a car warranty provider. Mechanical car repairs can be costly and Omega aims to "take the stress out of auto repairs and surprise maintenance" for car owners with its quality car protection. Its vehicle service contract covers the repair bill, based on the level of coverage you choose.

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Customer Review: Robert

"Each time I have needed them they have been there. It takes very little effort. The dealership contacts them in a timely manner and expedites the repairs on my vehicle. When I've had an issue they've been very responsive to my needs."

View Omega Auto Care Customer Reviews

Omega Auto Care provides car warranty plans which are different from a factory warranty because they can be purchased outside of the automotive company that the car was purchased from. Omega Auto Care strives to offer quality customer service and simple car warranty auto repair claims. Omega Auto Care also offers a maintenance benefit package that is complimentary during the first year. This repair offer makes Omega Auto Care stand out from other car warranty companies.

Omega Auto Care refunds the posted labor rates at repair facilities instead of refunding the national average, which can be lower than posted labor rates. This reimbursement method benefits Omega Auto Care clients by ensuring that they do not have to worry about paying the difference between the national average and the listed rates. Omega Auto Care is also a member of the Vehicle Protection Association.

The Good

  • Provides a Variety of Warranty Plans
  • Roadside Assistance for All
  • Available in 46 States
  • Customer Service
  • Additional Maintenance Coverage

Provides a Variety of Plans

Omega Auto Care offers vehicle owners three different warranty coverage protection plans, common to the industry

  • New Exclusionary
  • Used Stated Coverage
  • Powertrain Protection

The cost for each of these plans varies, but the extended auto warranty prices at Omega Auto Care start at $59.99.

New Exclusionary Plan

The New Exclusionary Plan is a vehicle warranty for models that are no older than seven years and have less than 100,000 odometer miles when the customer purchases the contract. This plan offers the company's highest level of coverage, out of all the vehicle service contracts offered by Omega Auto Care. It offers comprehensive coverage on the engine, transmission, transfer case, drive axles, heating system, cooling system, fuel system, suspension, brakes, and more.

Used Stated Coverage

The Used Stated Coverage Plans are for vehicles that are no older than ten years and have less than 150,000 odometer miles. This plan offers slightly less coverage than the New Exclusionary plan. Still, it offers nearly comprehensive coverage on the engine, transmission, transfer case, drive axles, heating system, cooling system, fuel system, suspension, brakes, and more.

Powertrain Protection Plan

The Powertrain Protection Plan is for car models that are less than 15 years old and have less than 250,000 odometer miles. The Powertrain coverage options have three different options; Powertrain Enhanced, Powertrain Plus, and Powertrain. The Powertrain Plan has the least amount of coverage, then Powertrain Plus, followed by Powertrain Enhanced.

All three Powertrain plans offer coverage on many components of the engine, transmission, transfer case, drive axle, and more. However, they have limitations when it comes to the A/C, steering, brakes, suspension, and other areas of the car.

Roadside Assistance for All

Each contract with Omega Auto Care includes 24-hour roadside assistance, which consists of the following benefits:

  • towing
  • jump starts
  • partial reimbursement for flat tire repairs
  • vehicle fluid delivery
  • lockout services
  • flat tire repair payment help
  • rental car reimbursement
  • trip interruption assistance

Available in 46 States

Omega Auto Care is available in 46 states in the United States, including Washington, D.C. Omega Auto Care’s wide range of coverage makes it possible for more cars to be covered.

FYI, Omega Auto Care does not currently offer warranty plans in the following four states:

  • California
  • Minnesota
  • Rhode Island
  • Washington

Customer Service

Overall, according to the reviews found on Best Company, Omega Auto Care customers are fairly satisfied with their customer service experience. Many of the verified Omega Auto Care reviews mention Omega Auto Care’s customer service and claim filing system as a strong point. Customers report that its customer service is friendly, knowledgeable, and quick when it comes to their questions and car repairs.

Whenever customers experience a problem with their vehicles, Omega Auto Care advises that they immediately pull over and call the roadside assistance provider included in their warranty. The tow company will tow the customer's vehicle to a nearby repair facility. When it comes to filing a claim, the customer first needs to call Omega Auto Care to begin the claim process. From there, Omega Auto Care will make sure that the customer's car is diagnosed to determine where the car failure is occurring. 

The customer can utilize the rental car option if the maintenance repair is approved. Omega Auto Care keeps the claim system as simple as possible by picking the customer up, towing the vehicle to the repair shop, providing a rental car, and paying the maintenance bill for the repair services. Omega Auto Care strives to make it easy to take advantage of its vehicle protection coverage.

Additional Maintenance Coverage

Omega Auto Care is one of the only providers that offer a free maintenance benefit package with their plans. The maintenance benefits include oil changes, a battery change, a brake pad replacement, cooling system maintenance and lube, and safety inspections. This maintenance package can be valued at up to $500.

The Bad

  • No Coverage for Exotic Vehicles
  • Limited Coverage Plans

No Coverage for Exotic Vehicles

While Omega Auto Care covers most vehicle makes and models, it does not offer coverage for luxury brands such as Lamborghini, Bentley, Ferrari, Rolls-Royce, etc.

Limited Coverage Plans

While Omega Auto Care offers three different extended warranty plans, there are other vehicle warranty companies that offer more warranty options. Furthermore, if a car is older than 15 years or has more miles than 250,000 odometer miles, there are no car warranty plans available through Omega Auto Care.

The Bottom Line

Choosing the right service contract for you from a trustworthy warranty company is essential. Omega Auto Care offers its clients plenty of coverage options to choose from to ensure they can get the amount of coverage right for them. Omega Auto Care is available almost everywhere in the United States, making it accessible for most people. 

Omega Auto Care offers quality customer assistance to answer your questions quickly and process your claims promptly.

If Omega Auto Care interests you, call an Omega Auto Care representative to ensure the company offers coverage in your area and for your vehicle.

User Reviews

Star Rating

4.3
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259 Reviews

Review Breakdown

5 star
63%
4 star
19%
3 star
7%
2 star
4%
1 star
7%

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Jamie Lannagan

August 1st, 2019 St Louis, MO DETAILS arrow_drop_down
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Omega fixed my water pump on my CLA250 a few months back and I had no problems. It was fast and easy and a lifesaver!!

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Reply from Omega Auto Care

Aug 05, 2019

Jamie, Mercedes repairs can get very costly, even when it's as simple as a water pump. The hourly labor rates are incredibly high at luxury dealerships, and as you know, your dealership charged a whopping $175/hr. Most VSC companies only pay the national average, which is usually $90- $100, which would have otherwise left you to pay the difference. This is just one of the benefits of being part of the Omega Auto Care family, and we are more than happy to pay the higher rate to make life easier for each and every one of you. Sincerely, Omega Auto Care

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Thomas Haines

August 1st, 2019 Port Saint Lucie, FL DETAILS arrow_drop_down
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I took my Tahoe to the Chevrolet dealership and explained that a 4 wheel drive warning light kept coming on. I gave the agent my Omega info and shortly after he said I was covered and only needed to pay the $100 deductible. Basically just a bad sensor.

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Reply from Omega Auto Care

Aug 05, 2019

Thank you for sharing your experience Thomas! Safe travels for the road ahead!

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Jacqueline Jackson

August 1st, 2019 Denver, CO DETAILS arrow_drop_down
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I only had to use it once so far. Service was great!

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Reply from Omega Auto Care

Aug 05, 2019

Thank you for choosing Omega Auto Care!

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Pernesso

August 1st, 2019 Holden, MA

Omega Auto Care is the best company out there that I can think of. I have never had problem with them since we have chosen them for our protection. I am very happy with their service.

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Reply from Omega Auto Care

Aug 01, 2019

Hello, We appreciate your vote of confidence! Thank you for choosing to cover not just one car, but both your vehicles with Omega Auto Care. We look forward ot continuing to exceed your expectations. -Omega Auto Care

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Frankie Morgan

August 1st, 2019 Suffolk, VA

They were called explained problems and they took care of it promptly.

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Reply from Omega Auto Care

Aug 01, 2019

Thank you for choosing Omega Auto Care for your vehicle protection needs!

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Ron

July 31st, 2019 Eatontown, NJ DETAILS arrow_drop_down
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Courteous, efficient and professional. Very pleased that I chose them for my auto care. Highly recommended.

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Reply from Omega Auto Care

Aug 05, 2019

Thank you for the vote of confidence and recommendation in/of Omega Auto Care!

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Dianne Pietrovito

July 30th, 2019 Youngsville, NC DETAILS arrow_drop_down
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I never have a problem I always get great service never get a hard everyone is always polite and courteous and care about my needs.

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Reply from Omega Auto Care

Aug 05, 2019

Thank you for being a part of the Omega Auto Care family!

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Angel

July 30th, 2019 Dacula, GA

They approved the work that was needed & paid for it.

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Reply from Omega Auto Care

Jul 31, 2019

Thank you for choosing Omega Auto Care!

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William Farmer

July 30th, 2019 Crowley, TX DETAILS arrow_drop_down
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The extended warranty was easy to use. The repair shop called in and got approval for the repair, all I had to do was pay the deductible.

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Reply from Omega Auto Care

Jul 31, 2019

Thank you for sharing your experience William! We appreciate the kind words. Safe travels! -Omega Auto Care