Name: Endurance
Rating: 4.3

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Henry Hollander

Kevin did a super job. Appreciate the excellent customer service.

7 years ago

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Amy McCarlie Orem, UT

We sell this warranty at our dealership. We have a warranty company that provides better customer service.

3 years ago

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Donna Vadala Mount Holly, NC

So disappointed. They look fir any reason not to pay. Paid for a whole year and received nothing!

6 months ago

Reply from Endurance

Donna, we’re sorry to hear about your experience. We’d like to see what we can do to make things right. Please email [email protected] with these details and your policy information, and we will be in touch soon.

Thank you,
The Endurance Team

Jan. 23rd, 2024

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Verified Customer

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Sally Coleman

After taking Endurance I haven’t heard from them again

3 years ago Edited January 10, 2024

Reply from Endurance

We do apologize for you not receiving the best experience with our company.
I want to thank you in advance for addressing your concern with us and if you need further assistance feel free to call in at 833-760-0386 or email us at [email protected]
We want to be able to see how we can make your experience with us a better one.

Thank You,
Customer Experience Department

Sep. 24th, 2020

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Verified Customer

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Leonardo Givhan

I put in a claim and haven't received any assistance

3 years ago

Reply from Endurance

Hello Leonardo,
We apologize that you are having such a negative experience with our company.
We will have a representative reach out to you to try and make it an overall better experience.
-Customer Experience Department

Sep. 18th, 2020

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Verified Customer

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Shakera Wilson Wilmington, NC

There is always an issue when I go to make a claim.

3 years ago

Reply from Endurance

Hello Shakera,
I apologize that you are having a negative overall experience with our company.
Please give us an email and we will see how we can possibly make your experience a better one.
[email protected]

Sep. 9th, 2020

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Verified Customer

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Denise Park Marathon, NY

I thought it was going to cover a lot more than it really does.

3 years ago

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Verified Customer

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J BELL Charleston, SC

Sent emails to cancel. Should be NO CHARGE.

5 years ago

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Dominique Williams

Terrible Service. Your car will be under warranty and they will claim that all repairs are preexisting.

11 months ago

Reply from Endurance

Hi, Dominique.
At Endurance, we really value feedback. Please contact us at [email protected] so we can better understand the events that took place and see what we can do to make things right.

Thank you,
- The Endurance Team

Jul. 18th, 2023

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kirk thomas Baltimore, MD

Christopher P was awesome. . Best Rep

11 months ago

Reply from Endurance

Hi, Kirk. Thank you so much for rating your experience with us so highly!

- The Endurance Team

Jul. 18th, 2023

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Sandra Dunn Smithville, TN

Customer services were very friendly an helpful.

1 year ago

Reply from Endurance

Thank you for leaving a 5-star review, Sandra. At Endurance, we continuously strive to serve you better. Looking forward to serving you in the future!

- The Endurance Team

Jul. 18th, 2023

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Tawana Jones Selma, AL

Great customer service, very much professional

1 year ago

Reply from Endurance

Hi, Tawana. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

- The Endurance Team

Jul. 18th, 2023

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Kim R Wetumpka, AL

Rep to the time to explain important information.

1 year ago

Reply from Endurance

Hi, Kim. Thanks so much for taking the time to write us a review!

- The Endurance Team

Aug. 15th, 2022

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Mike Mart New York, NY

Excellent service! Would recommend! Quickly response times

1 year ago

Reply from Endurance

Hi, Mike. Thank you for recommending! We’re glad we made your experience with us a great one.

- The Endurance Team

Aug. 15th, 2022

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Gladys Graves San Antonio, TX

Great service! Pleasant and professional.

1 year ago

Reply from Endurance

Thank you so much for your kind words, Gladys. We really appreciate you taking the time to share your experience with us.

- The Endurance Team

Aug. 15th, 2022

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Alton Las Vegas, NV

Tabitha was great. Very knowledgeable and professional.

1 year ago

Reply from Endurance

Alton, Your feedback is highly appreciated. Thank you for the review!

- The Endurance Team

Jul. 19th, 2022

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Pass Houston, TX

Great customer service every time I call

1 year ago

Reply from Endurance

Pass, Thanks so much for taking the time to write us a review!

- The Endurance Team

Jul. 19th, 2022

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Hubert Majors Baltimore, MD

All information was up to date and the rep was very helpful

1 year ago

Reply from Endurance

Hubert, Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions.

- The Endurance Team

Jul. 19th, 2022

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Michael von Guttenberg Longboat Key, FL

Very curtious and precise. Good service!

1 year ago

Reply from Endurance

Michael, Thanks for taking the time to share your positive experience. We truly appreciate it!

- The Endurance Team

Jul. 19th, 2022

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Denise Poole Albany, NY

My customer service rep was very polite and professional

1 year ago Edited July 11, 2022

Reply from Endurance

Hi, Denise. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.

- The Endurance Team

Jul. 11th, 2022

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Tamika

Good customer service he was polite and helpful

1 year ago Edited July 11, 2022

Reply from Endurance

Hi, Tamika. We appreciate the kind words and are glad we could provide you with a positive experience!

- The Endurance Team

Jul. 11th, 2022

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Dave Abilene, TX

Fantastic 6 star rating. Very friendly and professional.

1 year ago

Reply from Endurance

Thanks for the stellar rating, Dave!

- The Endurance Team

Jul. 11th, 2022

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Richard Merrick Ballwin, MO

Very friendly and courteous and knowledgeable.

1 year ago

Reply from Endurance

Hi, Richard. Thank you so much for taking the time to leave us a 5-star review!

- The Endurance Team

Jul. 11th, 2022

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Tiffany Chisem FL

The customer service is efficient and patient.

1 year ago

Reply from Endurance

Hi, Tiffany. Thank you so much for your review!

- The Endurance Team

Jul. 11th, 2022

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Tyrone j Mosby Memphis, TN

He was very nice and hope he be there on my next call

1 year ago

Reply from Endurance

Hi, Tyrone. Thank you so much for taking the time to leave us a 5-star review!

- The Endurance Team

Jul. 11th, 2022

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humphreys Pasco, WA

Very personable and friendly on line service.

1 year ago

Reply from Endurance

Thank you for the review!

- The Endurance Team

Jul. 11th, 2022

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Everett Lawson Tampa, FL

Very helpful and answered all of questions

1 year ago

Reply from Endurance

Everett, we're happy to see that you had a 5-Star experience! We’re here for you anytime.

- The Endurance Team

Jul. 11th, 2022

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Sundra King George, VA

Tonya soo helpful; Tonya is professional lady

1 year ago Edited June 27, 2022

Reply from Endurance

Thank you for the review, Sundra!

- The Endurance Team

Jul. 11th, 2022

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Randall Glendale, AZ

Great customer service, very friendly and helpful staff

1 year ago

Reply from Endurance

Hi, Randall. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.

- The Endurance Team

Jul. 11th, 2022

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Kim folk Columbus, OH

I was completely satisfied Very helpful and kind.

1 year ago

Reply from Endurance

Hi, Kim. We are thrilled to learn that you had a positive experience with us! Thank you for your review.

- The Endurance Team

Jul. 11th, 2022

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Angela Clemmons Belmont, NC

Knowledgeable and kind. I appreciate the reps efficiency.

2 years ago

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Kayla Lozada Rochester, NY

Great customer service. Helped with all my needs

2 years ago

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Tyrail Mcallister Raleigh, NC

She was really nice and helpful. Thank you

2 years ago

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Slim Mon Dallas, TX

Great warranty company with great customer service.

2 years ago

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Destiny Johnson Palm Bay, FL

My issue was resolved. In a pleasant manner.

2 years ago

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Don Womble Richardson, TX

Prompt, friendly service. Pleasant people to deal with.

2 years ago

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Ronda Himel Denham Springs, LA

She was very helpful and nice and very patient

2 years ago

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Rodney Scobee Phoenix, AZ

Very good service They helped to resolve the problem

2 years ago

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Yadira Miranda Orlando, FL

She was awesom great customer service ...

2 years ago

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Ashley King

Rodney was excellent with customer service

2 years ago

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Evelyn Branford, CT

Joana was very courteous and informative

2 years ago

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Cynthia Landing Forest City, IL

Very thorough polite knowledgeable friendly

2 years ago

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vickie cabble Washington, DC

Well it was very nice with Nauman K

2 years ago

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Faye Wesley London, KY

Answered all my concerns. Easy to talk to, curtious.

2 years ago

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Alex Morales Miami, FL

Friendliness od service provider. Very polite as well

2 years ago

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Maurice Flowers Queens, NY

They take your money then deny you coverage. Keep your money and use it for repairs. I paid $4400 but nothing is covered.

2 years ago

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emma jackson Wilmington, NC

Easy to deal with. Competent employees that are helpful.

2 years ago

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George griffith Luzerne, IA

Appears to be honest and up front with the questions

2 years ago

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David Whitlock Webster, NY

very helpful in reviewing coverage today December 2021

2 years ago Edited December 9, 2021

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Mike Smalls Queens, NY

Extremely professional and informative, thank You.

2 years ago