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Endurance

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6.8

Overall Score

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Barbara Budzinski Buffalo, NY

They are really good with helping me with the problem that I had

2 years ago

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Reply from Endurance

Barbara, We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.

- The Endurance Team

Jul. 19th, 2022

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Jacob Kinsinger Glen Burnie, MD

GREAT CUSTOMER SERVIVE FROM THE GET-GO,,,THANK YOU ENDURANCE

2 years ago

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Reply from Endurance

Jacob, Thank you so much for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy!

- The Endurance Team

Jul. 19th, 2022

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S m City of Saint Peters, MO

I’ve only made 1 claim so far and it was taken care of and helped relieve a lot of stress

2 years ago Edited July 22, 2022

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Reply from Endurance

Hi, S. Thanks for taking the time to share your positive experience. We truly appreciate it!

- The Endurance Team

Jul. 11th, 2022

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Kurt Stancik Houston, TX

Customer service is the best. Everything that I asked was answered thoroughly.

2 years ago

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Reply from Endurance

Glad to know that you had a great experience, Kurt.

- The Endurance Team

Jul. 11th, 2022

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Stanley Weiss The Bronx, NY

Excellent and competent reply Jasmin was a pleasure to talk with

2 years ago

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Reply from Endurance

Hi, Stanley. We are delighted that you had a great experience with us. Thank you for taking the time to leave us a review.

- The Endurance Team

Jul. 11th, 2022

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keith grandberry Memphis, TN

great customer service from rodney. he helped me out greatly

2 years ago

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Reply from Endurance

Keith, Thanks for taking the time to share your positive experience. We truly appreciate it!

- The Endurance Team

Jul. 11th, 2022

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Chris Johnson Gilmer, TX

Jasmine was very helpful, hope all customers service are friendly like she’s

2 years ago

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Reply from Endurance

Chris, Thanks for your review. We're glad to hear you had a great experience with our team!

- The Endurance Team

Jul. 11th, 2022

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Disappointed North Chicago, IL

They overcharge for labor. I was informed by my dealer that the labor cost was not covered by endurance

2 years ago

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Reply from Endurance

Hello, we’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback.

Jul. 19th, 2022

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Bevis M. Griffin Austin, TX

100% Efficient and courteous service All questions were clearly addressed,

2 years ago

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Reply from Endurance

Bevis, Your feedback is highly appreciated. Thank you so much for the review!

- The Endurance Team

Jul. 19th, 2022

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Amina McCall York, PA

Rodney was very proficient in helping with a billing issue today. Nice and personable.

2 years ago

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P. U.S.H Preserve Understand Sustain Humility Lincolnton, NC

Wet pleasant agent willing to assist with no hesitation 🙂

2 years ago

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Achilles M

Fantastic awesome customer service. Very knowledgeable . Chelse was great.

2 years ago

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Phyllis Morris

I canceled this insurance, was told I would get my money refunded but never received it. When I call l. I'm left on hold! I would not recommend you to my worst enemy!!!

2 years ago

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Ewensia Igbinoba Miami, FL

great service. Very helpful. need more customer service like her.

2 years ago

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vanessa coleman Chicago, IL

It was a pleasure speaking with Robert he was a excellent listener

2 years ago

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Leo Cole Atlanta, GA

Very good They were able to answer all my questions a great help.

2 years ago

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Fidel Ps Grand Rapids, MI

She was great very helpful and kind it was a pleasure speaking with you

2 years ago

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Antonio Lucena Fayetteville, NC

A+++ customer service so far. Very courteous representative on the line.

2 years ago

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Leonard Wilson San Antonio, TX

It was a very helpful experience. The agent was very professional.

2 years ago

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Vanna Albright Nashville, TN

I just enrolled today and the customer service was outstanding!

3 years ago

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Tim Jones Charlotte, NC

First representative was awesome was very patient and professional great people

3 years ago

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Traci Cannon Windermere, FL

The agents were very professional, courteous and informative.

3 years ago

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meh asubforasub Miami, FL

Excellent communication. Knowledgeable, professional and very polite

3 years ago

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Timothy Troxell ,

Francisco was very professional and answered all my questions

3 years ago

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Anderson'd Hamtramck, MI

They explain everything to me in a professional manner and was happy to help me

3 years ago

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DUANE LOWE Dallas, TX

Great! Very informative and the representatives were very kind and helpful.

4 years ago

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Barbara Gray ,

They are very helpful in customer service with the coverage in the contract

4 years ago

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Reply from Endurance

"Thank you for the 5 star rating."

Jul. 14th, 2020

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willie j smith Elizabeth City, NC

they are very good. I had no problems with my becoming a member

4 years ago

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Reply from Endurance

Hello Willie,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thanks, Customer Experience Department

Jul. 14th, 2020

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charles lawrence

i was just unaware of some of the engine parts like sensors were not covered under my warranty

4 years ago

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Cheryl Port Arthur, TX

Excellent! Mr. Norris W and Vernetta (manager) were awesome!!

4 years ago

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Kevin Dixie Granite City, IL

The agents were wonderful and polite. Loved their professionalism and patience.

4 years ago

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Tiffany Hines Charlotte, NC

Great representatives they were all extremely nice and found me a great quote

4 years ago

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Erik medina Orlando, FL

It was a GREAT experience! The two people I spoke to were very helpful!

4 years ago

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Adri puppies Springfield, VA

Great customer service!!!! Excellent!! Employees are super nice.

4 years ago

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Reply from Endurance

Thank you for the 5 star review!

May. 14th, 2020

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Nathan Flow Oklahoma City, OK

Thorough and concise. She did a great job explaining the Apex Pro warranty.

4 years ago

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Reply from Endurance

Hello Nathan,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thanks, Customer Experience Department

May. 14th, 2020

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Judy Hollister Cypress, TX

Jeff was very nice and very helpful with getting my payment deferred for May.

4 years ago

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Reply from Endurance

Hello Judy,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thanks,
Customer Experience Department

May. 14th, 2020

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William Wallace Groves, TX

Easy to talk with someone not a comptor Fond out what I wanted to know

4 years ago

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Reply from Endurance

Hello William,
Thank you so much for taking the time to leave us a rating.
Customer Experience Department

May. 14th, 2020

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John Scammel Austin, TX

Max is a very dependable and very professional person to deal with

4 years ago Edited September 14, 2021

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Reply from Endurance

"Thank you for the 5 star rating."

May. 14th, 2020

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Debra Kievit-Kessler Sicklerville, NJ

Your rep was very pleasant and provided me with the info I needed.

4 years ago

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Reply from Endurance

Hello Debra,
First and foremost we want to say welcome to the Endurance family.
Your review was short, sweet, and to the point.
Thank you again for your feedback and look forward to working with you.
-Customer Experience Department

Apr. 24th, 2020

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Morgan Harvey Chicago, IL

You guys rock and Brittany T. is a great customer service rep!

4 years ago

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Reply from Endurance

Hello Morgan,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thanks,
Customer Experience Department

Apr. 24th, 2020

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Dennis Warren Atlanta, GA

She was very nice and polite and explained everything I needed to know

4 years ago

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Reply from Endurance

Hello Dennis,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thanks, Customer Experience Department

Apr. 24th, 2020

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SHO TIME! Appleton, WI

They were all helpful! Chelsea was very polite, and she sounded really cute😉

4 years ago

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Reply from Endurance

Hello,
Thank you for the 5 star rating! It is much appreciated!
Thanks,
Customer Experience Department

Apr. 14th, 2020

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Jackie Goebel Denver, CO

Everyone is so polite and helpful when I call to make a payment.

4 years ago

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Reply from Endurance

Thank you very much for taking the time to leave a review.

Apr. 13th, 2020

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Darryl Sanders ,

Very helpful and willing to accommodate during these trying times, thank you!

4 years ago

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Reply from Endurance

Hello Darryl,
Thank you so much for taking the time to leave us a rating.
Customer Experience Department

Apr. 9th, 2020

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Timothy Hood Fort George G Meade, MD

I really enjoyed working with the customer service section there at Endurance.

4 years ago

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Reply from Endurance

Thank you for the 5 star rating.

Apr. 7th, 2020

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Brenda Garrett Las Vegas, NV

Customer service was awesome pricing was great I appreciate it

4 years ago

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Reply from Endurance

Hello Brenda,
Thanks for sharing your rating with us and the community.
Thanks,
Customer Experience Department

Apr. 6th, 2020

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N Nelson Baltimore, MD

Customer service was great! She answered all of my questions.

4 years ago

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Reply from Endurance

Hello,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thanks, Customer Experience Department

Apr. 2nd, 2020

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Frank Christopher Pucar Horseshoe Bay, TX

Knowledgeable and courteous agent resolved my issue promptly.

4 years ago

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Reply from Endurance

Hello Frank,
Thanks for sharing your rating with us and the community.
Thanks,
Customer Experience Department

Apr. 2nd, 2020

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Carlos Reyes Chicago, IL

Ease of use, ease of payment installments, excellent customer service.

4 years ago

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Reply from Endurance

Hello Carlos,
Thank you so much for taking the time to leave us a rating.
Thanks,
Customer Experience Department

Mar. 30th, 2020

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Darrell Liggins Baltimore, MD

Like it a lot the service is great with awesome customer service

4 years ago

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Reply from Endurance

Hello Darrell,
Thank you so much for taking the time to leave us a rating.
Thanks,
Customer Experience Department

Mar. 27th, 2020