Sunnova: Read 6,313 User Reviews From Real Homeowners

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Jim haralampoudis

This company has been real pleasure to deal with from the start of this process!!!

1 year ago

Reply from Sunnova

Hello Jim. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Wendy Georgiann R

I was very pleased with the representative, Joel and the installation went very well.

1 year ago

Reply from Sunnova

Hello Wendy. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Luis Castillo

You guys are great hope stay like that because it will great if is the same always

1 year ago

Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Tim Peters

Great solar Panel company. Fast service and reliable product. Definitely recommend.

1 year ago

Reply from Sunnova

Hello Tim! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 5th, 2024

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Angel Rivera Jimenez

1 year ago

Reply from Sunnova

Thank you, Angel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 6th, 2024

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laura duran

Nice and affordable . Until now we haven’t had any problems so far so good🙌

1 year ago

Reply from Sunnova

Hello Laura! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Kim Marietta

This system is beyond reliable & mostly quiet! I feel so secure with the generator! Thank you! ;)

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Raghava N Sriramaneni

Easy way to get the customer service team and response was quick and straightforward

1 year ago

Reply from Sunnova

Hello Raghava. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Maureen Perea

Great company to work with from start to finish. Reliable, dependable and friendly.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Hong Chen

We love the system, it saves money on electricity, and it's rewarding to see solar power.。

1 year ago

Reply from Sunnova

Hello Hong. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

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A P

Very professional they know solar and they clean up after themselves great job

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Andres Rosario

Awesome Company! Absolutely the best. Great response and quickly in term of service.

1 year ago

Reply from Sunnova

Hello Andres. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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MICHAEL GARCIA

The companies reputation is great m they are trustworthy and very willing to help.

1 year ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Walker

I have one problem with yours company. I need a copy of my contract, your email have problem with me

1 year ago

Reply from Sunnova

Hello Richard Thank you for reaching out! Please contact us via phone at (866)786-6682 or via email at customer service@sunnova.com to request for the document requested. We look forward to helping you!

Jun. 14th, 2024

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Dana Haywood

Sales is very honest and professional. Install was performed in a timely manner

1 year ago

Reply from Sunnova

Hello Dana! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 14th, 2024

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Jennifer Maya (Muscoy ES)

Love sunnova! We have had a great overall experience with them. Thanks for the service!

1 year ago

Reply from Sunnova

Greetings Jennifer. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Aurora

Every thing is great except for the time I had to wait for the solar panels to be activated

1 year ago

Reply from Sunnova

Hello Aurora. Thank you for your positive review! We're here to support you every step of the way!

Jun. 6th, 2024

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Lynn Niewohner

I have reverted many friends and family to Sunnova because they are so easy to deal with!

1 year ago

Reply from Sunnova

Hello Lynn. Thank you for your support! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey!

Jun. 14th, 2024

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Satisfied Customers

Quality product, quick and careful installation, lowered my electric bill by about $100/month

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Ben

Very Professional and fast results . Staff was great to work with to get my project result.

1 year ago

Reply from Sunnova

Hello Ben! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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david rowley

Excellent with the exception of contract errors and having to sign docs several times

1 year ago

Reply from Sunnova

Hello David. Thank you for your feedback! We're here to support you every step of the way!

Jun. 14th, 2024

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Evelyn Poquez

Sunnova is a trusted company to deal with. Very happy with the product and service!

1 year ago

Reply from Sunnova

Greetings Evelyn. Thank you for the 5-star rating regarding our service and products. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

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Vanessa Rose

They were a dream come true. Easy and efficient. Affordable. I couldn't , not do it.

1 year ago

Reply from Sunnova

Greetings Vanessa. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Joseph West

They have a great product. A little pushy on add-on sales but overall I like them.

1 year ago

Reply from Sunnova

Hello Joseph! Thank you for your feedback. We're here to support you every step of the way. Thank you for choosing Sunnova!

Jun. 17th, 2024

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Luis Ortiz

Good service wish they would of sold me on citter guard, ask about it and get it

1 year ago

Reply from Sunnova

Thank you, Luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Justin Lally

Solar is the future and is wonderful. The savings we have in our electric bill is simply amazing.

1 year ago Edited October 10, 2024

Reply from Sunnova

Hello Justin. We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Jun. 21st, 2024

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Alfredo Escobar

Very satisfied with my solar system, batteries and the savings I get with my electric bill

1 year ago

Reply from Sunnova

Hello Alfredo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

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Barbara Bailey

All of the workers were polite and were there when they was said they were going to be

1 year ago

Reply from Sunnova

Hello Barbara. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 25th, 2024

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Joe Keith Lockwood

The survey was comprehensive and was clearly biased to true history and not a marketing strategies.

1 year ago

Reply from Sunnova

Hello Joe. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 26th, 2024

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Kris Gordon

Everything went smooth, and all permits where taken care of without my involvement.

1 year ago

Reply from Sunnova

Hello Kris. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Ariana Jimenez

I like sunnova, Is very easy work in your web or app. Invoice is very easy to read and understand.

1 year ago

Reply from Sunnova

Hello Ariana. Thank you for your positive review! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Marilyn Lefevre

Everyone I have been in contact with has been very helpful, patient, efficient, friendly.

1 year ago

Reply from Sunnova

Hello Marilyn, thank you for your five-star review! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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BRUMMY

Early in our Sunnova relationship, but looking forward to a long one. Everything went very well

1 year ago

Reply from Sunnova

Hi Brummy! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Peter Turco

As long as the sun is shining, it offers a clean alternative to power generation.

1 year ago

Reply from Sunnova

Hello Peter! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

May. 30th, 2024

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Suzie Morris

Great sales team, easy coordination, very responsive to customer requests and questions.

1 year ago

Reply from Sunnova

Hello Suzie. Our goal is to provide world-class customer service, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. Congratulations on becoming part of the Sunnova Family!

May. 29th, 2024

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Gwenda Ann Monroe

The roofers did an excellent job on my roof I couldn't be more satisfied with the out come

1 year ago

Reply from Sunnova

Hello Gwenda. Thank you for the positive feedback. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

May. 30th, 2024

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JoAnn Tomaziefski

My experience has been satisfying. I feel you should check the equipment annually though

1 year ago

Reply from Sunnova

Greetings Joann! Thank you for sharing feedback regarding your experience with us. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

May. 22nd, 2024

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Cindi Frank

So far, Im pleased. Ill send an update as time goes on. Its still very new to me.

1 year ago

Reply from Sunnova

Hello Cindi! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

May. 22nd, 2024

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Richard Gray

Delay Delay WE were billed for NV ENERGY TECH SERV I CE. TOLD we would not need to pay. not true NV ENERGY was going to turn for collection. Don't recommend this company period.

1 year ago

Reply from Sunnova

Hi Richard, thanks for reaching out to us. To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry to our email at customerservice@sunnova.com. We appreciate your cooperation and look forward to providing you with the best possible resolution.

May. 22nd, 2024

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Tasha Barber

system is just now up and running and so unable to truly give a full rating. so far everything is good.

1 year ago

Reply from Sunnova

Thank you for your four-star review, we appreciate your feedback! We hope our services keep exceeding your expectations, should you have any concerns please do not hesitate to contact any of our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 16th, 2024

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Trenetta Johnson

Always keep me updated throughout the entire process of getting my solar panels installed

1 year ago

Reply from Sunnova

Hi Trenetta, Thank you for your message. We work hard to ensure that you understand every part of our process. We appreciate your support!

May. 15th, 2024

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Jan B

Sunnova keeps me well informed of any new products and I've never had any problems with them.

1 year ago

Reply from Sunnova

Hi Jan B., thank you for your message. We're glad to hear that that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

May. 15th, 2024

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David Porter

Multiple times you had to come back was the only issue. Overall communication was excellent withMae.

1 year ago

Reply from Sunnova

Hello, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

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Natsirt Trebor

The workers were on time, new what they were doing, and fixed the issues in minutes.

1 year ago

Reply from Sunnova

Greetings Natsirt! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 3rd, 2024

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Dustin lane

We were mislead by the salesman saying we would bank extra production for when Solor wasn’t producing now we are paying for Solor and electricity from electric company this we were told solor would save us money

1 year ago

Reply from Sunnova

Hello Dustin, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

May. 7th, 2024

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Sylvia Blake

What I like is that my electric bill is so low that I look forward to receiving it!!

1 year ago

Reply from Sunnova

Hello Sylvia Blake, welcome to the Sunnova Family! We're thrilled to have you on board. And we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Apr. 25th, 2024

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Naomi Korn Gold

Smooth so far, but the app doesn't give real time data for generating power or any data on consumption.

1 year ago

Reply from Sunnova

Hello Naomi, our Sunnova app does update every 2 days, we are currently working on providing our customers a real-time data update. We appreciate your feedback.

Apr. 23rd, 2024

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Tom

all going well so far! Just keep up with communication if possible if any changes

1 year ago

Reply from Sunnova

Greetings Tom! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to provide you with the best support possible!

Apr. 17th, 2024

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Paul Hodge

Im not there I haven't been home in a month since it's been installed my wife says it's okay so it's good

1 year ago

Reply from Sunnova

Hi Paul, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Apr. 11th, 2024

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Emily Fletcher

The don't have the courtesy to respond to emails. Keep tacking on "fees" with no explanation for them snd its not in my contract that I can find. Very poor customer service. Actually nonexistent.

1 year ago

Reply from Sunnova

Hello Emily, Thank you for bringing this to our attention. We sincerely apologize for the experience you've had. Our team can further assist you if you contact us via our customer service number at 866-786-6682.

Apr. 5th, 2024

Sunnova Reviews