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Sunnova Reviews

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9.7

Overall Score

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JOHN W DUNN Glassboro, NJ

never had any problems with them and always recieved answers anytime i call

3 years ago

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Reply from Sunnova

Thank you for the kind words, John. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

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Nancy Williams Lewistown, PA

Easy to work with, no problems, excellent customer service

3 years ago

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Reply from Sunnova

Thank you for the kind words, Nancy. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

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Jim Sokolowski Southington, CT

they have been very up front and helpful

3 years ago

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Reply from Sunnova

Thank you for the kind words, Jim. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

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Juanita magana Round Rock, TX

Gave us credit for power the panels fell short.

3 years ago

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Reply from Sunnova

Thank you for the note, Juanita. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

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Mary Lawrence Wethersfield, CT

Reliable service, easy to do business with

3 years ago

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Reply from Sunnova

Thank you for the note, Mary. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

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William Shabarekh West Hartford, CT

Very efficient in setting up installation of panels

3 years ago

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Reply from Sunnova

Thank you for the kind words, William. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

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B. Fehl Oak Bluffs, MA

They’ve saved us a lot of money already.

3 years ago

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Reply from Sunnova

Hello Fehl , we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^vb

May. 24th, 2021

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star star star star star

Carlos Flores Caguas, PR

Reliability of products and service to clients

3 years ago

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Reply from Sunnova

Carlos, thank you for the kind words. We are excited that you’re happy with your new solar system!^vb

May. 24th, 2021

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Arthur Pandell Pittsfield, MA

You get good information on how the system is doing monthly

3 years ago

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Reply from Sunnova

Hi Arthur, thank you for the 5-star rating! Welcome to the Sunnova Family!**MV

May. 18th, 2021

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joseph L campo

work done quickly and have saved money every month

3 years ago

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Reply from Sunnova

Thank you for the note, Joseph. Welcome to the Sunnova Family. ^JD

May. 17th, 2021

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edith altvater Kent, CT

stayed in contact through installation and after

3 years ago

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Reply from Sunnova

Thank you for the kind words, Edith. Welcome to the Sunnova Family! ^JD

May. 17th, 2021

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Joe Brenner Hatboro, PA

no problems. easy to work with. pleasant on the phone.

3 years ago

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Reply from Sunnova

Thank you for the kind words, Joe. Welcome to the Sunnova Family. ^JD

May. 17th, 2021

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Catherine Powell Brick, NJ

Ease and efficiency of billing. No issues with panels.

3 years ago

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Reply from Sunnova

Catherine, thank you for the kind words. We are excited that you're happy with your new solar system! ^ JD

Apr. 5th, 2021

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Don Uncasville, CT

Produces the energy they said at a fair price

3 years ago

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Reply from Sunnova

Thank you for the note, Don. Welcome to the Sunnova family! ^JD

Mar. 25th, 2021

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Julie Borgmann

Great communication and service delivered as promised.

3 years ago

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Reply from Sunnova

Thank you for the note, @Julie Borgmann. Welcome to the Sunnova family!**MV

Dec. 17th, 2020

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Mukesh J Patel

I was promised by your installer ABP to install Bird Gaurd around solar panel is not installed yet, I tried to contact several times but no reponse.

3 years ago

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Reply from Sunnova

Hello Mukesh. thank you for reaching out . One of our agents will reach out to you shortly to help assist you with this issue. Thank you. ^JD

Dec. 2nd, 2020

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jim ogilvie Sewell, NJ

they were always there ready to answer any and all questions.

4 years ago

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Reply from Sunnova

Good afternoon Jim, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Sep. 8th, 2020

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Larry Shaffer Las Vegas, NV

Sun nova has lived up to the salesman guarantee.

4 years ago

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Reply from Sunnova

Thank you for your note, Larry. Welcome to the Sunnova family!^JD

Jun. 16th, 2020

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Alfonso Legaspi Waipahu, HI

good service and promptness in delivery of goods and services

4 years ago

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Reply from Sunnova

Mr. Legaspi, thank you for the kind words. We are excited that you're happy with your new solar system!^JD

Jun. 16th, 2020

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star star star star star

Barbara Dearth Orleans, MA

Start to finish awesome care of customer

4 years ago

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Reply from Sunnova

Good morning Barbara, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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Ronald Duarte New Bedford, MA

Simply save me money and excellent service.

4 years ago

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Reply from Sunnova

Good morning Ronald, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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Bob Seier Laurys Station, PA

First rate from job conception through construction.

4 years ago

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Reply from Sunnova

Good morning Bob, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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Tommy Riverside, CA

They always keep me updated on my account

4 years ago

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Reply from Sunnova

Good morning Tommy, Thank you for your positive feedback sand welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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Nelson Mohr Bakersfield, CA

Honest service at a fair price. Peace of mind.

4 years ago

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Reply from Sunnova

Good morning Nelson, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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Lee Ann Spence

Excellent performance and customer service.

4 years ago

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Reply from Sunnova

Good morning Lee Ann Spence, thank you for your feedback and welcome to the Sunnova family!. ^MP

May. 18th, 2020

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Gary Zellers

Everything was done on time and it was a very neat job.

4 years ago

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Reply from Sunnova

Good morning Gary Zellers, Thank you for your feedback and welcome to the Sunnova family!. ^MP

May. 18th, 2020

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Valerie Diehl Shiloh, PA

Very professional workers and staff, timely install

4 years ago

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Reply from Sunnova

Thank you, Valerie Diehl! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family!^OA

May. 1st, 2020

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Jose Carlos Houston, TX

because is very good service and take care on all system

4 years ago

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Reply from Sunnova

Good morning Jose Carlos, Thank you for your 5 star review and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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Kaen Fort Worth, TX

Diligent workers and kind, courteous sales staff.

4 years ago

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Reply from Sunnova

Good morning Kaen, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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Susan Russell

They worked hard to meet our special energy needs.

4 years ago

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Reply from Sunnova

Good morning Susan, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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Maria

Salesperson was personable and knowledgeable

4 years ago

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Reply from Sunnova

Good morning Maria, thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 9th, 2020

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star star star star star

Al Goldsmith

Efficient and delivered on what they promised

4 years ago

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Reply from Sunnova

Good afternoon Al, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 4th, 2020

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Alfonso Clark

Andrew the sales rep was very respectful knowledgeable And very professional

4 years ago

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Reply from Sunnova

Hello Alfonso Clark, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^MO

Feb. 26th, 2020

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Al

Very friendly, kept me informed for the entire process

4 years ago

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Reply from Sunnova

Hello Al, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^MO

Feb. 26th, 2020

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Joanne newcomb

Customer Review Video

4 years ago

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Reply from Sunnova

Hello Joanne, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^OA

Feb. 26th, 2020

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David Vega

They were great when I was setting up to buy something, support since purchase stinks.

4 years ago

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Reply from Sunnova

Hello David Vega, we are sorry to hear that this was your experience with Sunnova we work hard to make the switch to solar hassle-free. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Feb. 15th, 2020

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Mary Tessaro

Great communication & explanations. No cost to me.

4 years ago

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Reply from Sunnova

Hello Mary Tessaro we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.^OA

Jul. 14th, 2020

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Alona McFarland

because of savings and all is working out

4 years ago

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Reply from Sunnova

Good morning Alona, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Orlando Uribe

They provided excellent service. They were very flexible with us. Good folks.

4 years ago

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Reply from Sunnova

Good morning Orlando, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Dawn and Tom Curtin

We're new customers and only have one month of service to base any comment on.

4 years ago

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Reply from Sunnova

Good morning Dawn and Tom Curtin, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Alfa164s Philadelphia, PA

Great Customer brand. Awesome tech service

4 years ago Edited January 10, 2024

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Reply from Sunnova

Good morning Alfa164s, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Valerie Sculthorpe

Easy to deal with. Smooth transaction. Great customer service.

4 years ago

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Reply from Sunnova

Good morning Valerie, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Stanley Chapman

Very professional everything was done well

4 years ago

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Reply from Sunnova

Good morning Stanley, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Shon T

They were very professional ontime and hassle free

4 years ago

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Reply from Sunnova

Good morning Shon T, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Scott Hubert

The install contractors left metal clips, trash and roofing nails all over my driveway causing a flat tire on one of my vehicles

4 years ago

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Reply from Sunnova

Good morning Scott, Thank you for bringing this to our attention. If you could please send us an email to with your contact information/system id and one of our Issue resolutions specialist will contact you within 1-2 business hours. Thank you ^MP

Feb. 11th, 2020

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star star star star star

Lou s.

Everything went smoothly from sale to installation.

4 years ago

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Reply from Sunnova

Good morning Louis, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Lola

Set up was quick and neat. So far so good.

4 years ago

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Reply from Sunnova

Good morning Lola, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Eligio Crespo jr

Install was great was up before the time they told me

4 years ago

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Reply from Sunnova

Good morning Eligio, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Mauricio Morales

Excellent service on time smooth process

4 years ago

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Reply from Sunnova

Good morning Mauricio, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 4th, 2020

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star star star star star

Blamasee Sarnor

They treat people well and explain in details.

4 years ago

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Reply from Sunnova

Hello Blamasee, Thank you for your 5-star review feedback and Welcome to the Sunnova Family! ^MO

Jan. 24th, 2020