Sunnova: Read 5,953 User Reviews From Real Homeowners

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Miranda Jackson

Great company, top tier customer service and installation was seamless.

7 months ago

Reply from Sunnova

Miranda Jackson, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Roorda, Sr.

Even when there was an installation issue it was promptly take care of

7 months ago

Reply from Sunnova

Wayne Roorda, Sr., we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Frank Wasserman

The technicians finished on time and took care of everything

7 months ago

Reply from Sunnova

Frank Wasserman, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Michael Fernandez

Great Service. Claimed the warranty and the Team responded promptly.

7 months ago

Reply from Sunnova

Thank you, Michael Fernandez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Isaac Sterling

Great Company and offers reliable service and is responsive t6 your needs

7 months ago

Reply from Sunnova

Thank you, Isaac Sterling! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sandra Cramer

Very professional and informative,good after sale communication

7 months ago

Reply from Sunnova

Thank you, Sandra Cramer! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sharon

Professional and courteous! Communication every step of the way.

7 months ago

Reply from Sunnova

Thank you, Sharon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Melissa Ziegler

The company was very pleasant to work with and helpful every step of the way!

7 months ago

Reply from Sunnova

Hi Melissa Ziegler! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Lisa Krater

I am very happy with my solar. it has saved us a lot of money

7 months ago

Reply from Sunnova

Hi Lisa Krater! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Mariano Pérez Lugo

Great company and great products. Excellentel customer service

7 months ago

Reply from Sunnova

Thank you, Mariano Perez Lugo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Karen Sánchez

Very good and quick service. They have good customer servive

7 months ago

Reply from Sunnova

Thank you, Karen Sanchez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Edgardo Salcedo

Excellent service and willingness to help out the customers.

7 months ago

Reply from Sunnova

Thank you, Edgardo Salcedo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sharon Glass

Excellent customer service! Always on top of newer products!

7 months ago

Reply from Sunnova

Thank you, Sharon Glass! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Karen Gizzie

already saving money and they did an excellent job installing.

7 months ago

Reply from Sunnova

Greetings Karen Gizzie, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Mar. 21st, 2024

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Elbert Watson

Good company friendly staff definitely helps when asking questions!!

7 months ago

Reply from Sunnova

Greetings Elbert Watson, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Mar. 21st, 2024

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Bill Waugh

Everything went according to the plans no problems no return calls

7 months ago

Reply from Sunnova

Hello Bill Waugh, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Elton Irizarry

This company has always answered my calls. Customer service is great

7 months ago

Reply from Sunnova

Thank you, Elton Irizarry! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Iris C De León

Being able to continue functioning even if electricity is out.

7 months ago

Reply from Sunnova

Hello Iris C De Leon, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Angel Santa Hernandez

Quality equipment, great communication and effective waiting time

7 months ago Edited June 12, 2024

Reply from Sunnova

Hi Angel, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. We hope our services keep exceeding your expectations.

Jun. 25th, 2024

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Frederic Page

Great customer service. The installation was fast and went smoothly.

7 months ago

Reply from Sunnova

Thank you, Frederic Page! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Latosha McGhee

Prompt on time arrival time. Answered all questions and concerns

7 months ago

Reply from Sunnova

Thank you, Latosha McGhee! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Daniel G

Great customer service and very flexible programs to choose from.

7 months ago

Reply from Sunnova

Thank you, Daniel G! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Jesse Saunders

Made me feel comfortable and confident in my decision to go solar

7 months ago Edited June 5, 2024

Reply from Sunnova

Thank you, Jesse Saunders! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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JIM SNOWBERGER

So far great people to work with, I'm waiting on the installation

7 months ago

Reply from Sunnova

Hi Jim Snowberger! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Kevin

They were upfront with everything. So far, we are very happy with the service.

7 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Kevin! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Mar. 21st, 2024

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Judith Muniz

System is very reliable although expensive. Been working since day one

7 months ago

Reply from Sunnova

Hello Judith! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 20th, 2024

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Lyn Nelson Las Vegas, NV

Very organized and competent. Contacts and communication was great. Thank you,

7 months ago

Reply from Sunnova

Hello Lyn! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 20th, 2024

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Andre Judkins

The units installed ratings were not high enough to get tax rebates. Also my ceiling was damaged and never repaired completely.

7 months ago

Reply from Sunnova

Hello Andre Judkins, To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Mar. 19th, 2024

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Amber Carmichael

Great customer service. Regular updates all through the process.

7 months ago Edited March 22, 2024

Reply from Sunnova

Hi Amber Carmichael, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 19th, 2024

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Great experience North Wales, PA

My rep was great every step of the way , he still check in from time to time .

7 months ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 18th, 2024

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wendy smith

They did a good job of installation.. thanks for all your hard work. We love it

8 months ago

Reply from Sunnova

Hi wendy smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 22nd, 2024

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Verified Customer

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Marvin

Good customer service, always willing to answer questions.

2 years ago

Reply from Sunnova

Thank you for the kind words, Marvin. Welcome to the Sunnova family! ^JD

Jan. 12th, 2022

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Verified Customer

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Kathleen Schlenz Wakefield, RI

Communication; transparency; professionalism

2 years ago

Reply from Sunnova

Thank you for the kind words, Kathleen. Welcome to the Sunnova Family! ^JD

Nov. 16th, 2021

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Verified Customer

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Linda Thompson Mystic, CT

Very easy to work with and knowledgeable about solar power.

2 years ago

Reply from Sunnova

Thank you for the kind words, Linda. Welcome to the Sunnova Family! ^JD

Nov. 16th, 2021

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Verified Customer

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Suzanne Spahr Menifee, CA

There was no fuss no muss. It was so easy

2 years ago

Reply from Sunnova

Thank you for the kind words, Suzanne. Welcome to the Sunnova Family! ^JD

Nov. 8th, 2021

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Verified Customer

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John MacVeigh Pittsfield, MA

Very professional and knowledgeable people

3 years ago

Reply from Sunnova

Thank you for your note, John. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *DG*

Aug. 10th, 2021

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Verified Customer

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Alan Abend Canton, MA

good customer service when contacting them

3 years ago

Reply from Sunnova

Hi Alan! We aim to provide the best customer experience. Thank you for your positive feedback!

Aug. 9th, 2021

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Verified Customer

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Ramon Gonell

Good customer service, and fast response in a case.

3 years ago

Reply from Sunnova

Hello Ramon, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DG*

Aug. 9th, 2021

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Verified Customer

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Colleen M Bulatao Moreno Valley, CA

It is easy to pay each month with auto draft

3 years ago

Reply from Sunnova

Thank you for the note, Collen. Welcome to the Sunnova family! ^vb

Aug. 3rd, 2021

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Verified Customer

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Diana Avery Upper Marlboro, MD

Friendly, knowledgeable about the product and service.

3 years ago

Reply from Sunnova

Thank you for the note, Diana. Welcome to the Sunnova family! ^vb

Aug. 3rd, 2021

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Verified Customer

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Tara South Dennis, MA

Outstanding and professional . Never had any problems.

3 years ago

Reply from Sunnova

Tara, thank you for the kind words. We are excited that you’re happy with your new solar system! ^vb

Aug. 3rd, 2021

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Verified Customer

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Danny Trout Bakersfield, CA

They provide a great service and are economical

3 years ago

Reply from Sunnova

Thank you for the kind words, Danny Trout. Welcome to the Sunnova family! ^JD

Jul. 29th, 2021

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Verified Customer

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Luis curet Davenport, FL

Best company costumer service excellent

3 years ago

Reply from Sunnova

Thank you for the kind words, Luis. Welcome to the Sunnova family! ^JD

Jul. 29th, 2021

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Verified Customer

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Roberto Lopez

Good communication and service. Quality of products is A+.

3 years ago

Reply from Sunnova

Thank you for the kind words, Roberto. Welcome to the Sunnova family! ^JD

Jul. 29th, 2021

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Verified Customer

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Don Gay Mechanicsburg, PA

Easy to work with. No issues with service or reliability.

3 years ago

Reply from Sunnova

Thank you for the note, Don. Welcome to the Sunnova family! ^JD

Jul. 6th, 2021

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Verified Customer

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John DeGroff Shelton, CT

Easy/nice to deal with. All around, great service!

3 years ago

Reply from Sunnova

Hello John, We appreciate the positive feedback! ^VB

Jun. 29th, 2021

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Verified Customer

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Linda Romig Beaver Springs, PA

They were very helpful, friendly and efficient

3 years ago

Reply from Sunnova

Hello Linda, We appreciate the positive feedback! ^VB

Jun. 29th, 2021

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Verified Customer

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Ryan keenan National Park, NJ

Easy, reliable, friendly service, no issues

3 years ago

Reply from Sunnova

Hello Ryan, We appreciate the positive feedback ! ^VB

Jun. 29th, 2021

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Verified Customer

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Joseph Neri Bakersfield, CA

Great service. Excellent customer service

3 years ago

Reply from Sunnova

Thank you for the review. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

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Verified Customer

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debra m perez Bridgeport, CT

electric bills are down and I don't have to do anything.

3 years ago

Reply from Sunnova

Thank you for the note, Debra. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

Sunnova Reviews