Sunnova Logo

Sunnova Reviews

star star star star star_border

8.0

Overall Score

cancel
info
star star star star star

Bryan Gambrah

Was the beginning of the process to the end of the work was amazing, we every bit of it .

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Bryan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

star star star star star_border

Francine

Didn’t like the length of time it took to energize the panels, almost 2 months. But the service and setup was great.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Francine! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

check_circle

Review Source

star star star star star_border

Elizabeth Helvie

I think the time to took to set this up was long. But once everything was approved everything went fast.

1 year ago Edited August 29, 2024

Sunnova Logo

Reply from Sunnova

Hello Elizabeth. Thank you for your feedback. We're here to support you every step of the way! Thank you for choosing Sunnova!

Jul. 22nd, 2024

check_circle

Review Source

star star star star star

Robin Lowe

I have liked the efficiency of moving through the process and so far the results

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Robin, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 16th, 2024

check_circle

Review Source

star star star star star

Kathy Schoen

So far we are very impressed with the affiliates who worked on our system. Very professional!!

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Kathy! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 18th, 2024

check_circle

Review Source

star star star star star

Donna Weiser, William Weiser

The crew that installed was amazing. Marshall kept us informed of everything they were doing.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Donna. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 11th, 2024

check_circle

Review Source

star star star star star_border

Leslie Jackson

The install was quick. Product & pricing was clearly explained. The app is easy to understand & utilize.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 9th, 2024

check_circle

Review Source

star star star star star

chris alles

We've had our solar panels for a little over a year, and everything is working as it should

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, chris alles! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 1st, 2024

star star star star star

HUGO LEANOS

Excellent service and attention great human responsibility from Sunnova staff. Thank you!

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Hugo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 2nd, 2024

check_circle

Review Source

star star star star star

Randy Shearbirn

I like the app so far. The production seems to not be equal to consumption or more

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Randall, thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 28th, 2024

check_circle

Review Source

star star star star_border star_border

Brad Daniels

The communication could have been better throughout the process . It took almost a month from the roof replacement to activation.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Brad. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. Thank you for giving us the opportunity to serve you better.

Jul. 2nd, 2024

check_circle

Review Source

star star star star star

Ness

Sunnova has been great with answering questions and helping us with getting everything set up.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Ness! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

check_circle

Review Source

star star star star star

Richard Robinson

I was very pleased with how it was kept informed with every step of the process 👍🏾

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Richard. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 25th, 2024

check_circle

Review Source

star star star star star

Chae Jackson

Happy with Service and pleased with Representative that explained everything clearly to me

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Chae! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

check_circle

Review Source

star star star star star

adrian megay

awesome company to work with! Great communication and an excellent customer service.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Adrian. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

check_circle

Review Source

star star star star star

robert stephenson

You can't go wrong with them. It's easy to get started and your rep is there the entire process

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 14th, 2024

star star star star star

Elliot

Service and very understanding when you have any questions, don't matter if you think is silly.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Elliot! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 13th, 2024

star star star star star

Robert Murphy

Reliable, simple to operate no challenges with the system in 7 years of being operational

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 14th, 2024

check_circle

Review Source

star star star star star

Charles Baumgardner

Friendly and courteous customer service . Personnel attention to details & answers to my concerns

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Charles. We are honored to know that your experience aligns with our commitment. We're here to support you every step of the way!

Jun. 14th, 2024

check_circle

Review Source

star star star star star

Richard Sheriff

The Sunnova experience has been everything we were looking for and wanted in our solar system.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Richard. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

check_circle

Review Source

star star star star star

Bob Ferguson

I have a ground mount system and love it. It has exceeded my expectations on production of power.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Bob. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

star star star star star

Joan Ortiz

Great business personality. Very informative, answer questions promptly, and great mannerism.

1 year ago Edited June 12, 2024

Sunnova Logo

Reply from Sunnova

Hello Joan! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

star star star star star

Jim haralampoudis

This company has been real pleasure to deal with from the start of this process!!!

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Jim. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

check_circle

Review Source

star star star star star

Wendy Georgiann R

I was very pleased with the representative, Joel and the installation went very well.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Wendy. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

star star star star star

Luis Castillo

You guys are great hope stay like that because it will great if is the same always

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

check_circle

Review Source

star star star star star

Tim Peters

Great solar Panel company. Fast service and reliable product. Definitely recommend.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Tim! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 5th, 2024

check_circle

Review Source

star star star star star

Angel Rivera Jimenez

Customer Review Video

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Angel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 6th, 2024

star star star star star

laura duran

Nice and affordable . Until now we haven’t had any problems so far so good🙌

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Laura! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

star star star star star

Kim Marietta

This system is beyond reliable & mostly quiet! I feel so secure with the generator! Thank you! ;)

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

star star star star star

Raghava N Sriramaneni

Easy way to get the customer service team and response was quick and straightforward

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Raghava. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

check_circle

Review Source

star star star star star

Maureen Perea

Great company to work with from start to finish. Reliable, dependable and friendly.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

check_circle

Review Source

star star star star star

Hong Chen

We love the system, it saves money on electricity, and it's rewarding to see solar power.。

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Hong. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

star star star star star

A P

Very professional they know solar and they clean up after themselves great job

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Andres Rosario

Awesome Company! Absolutely the best. Great response and quickly in term of service.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Andres. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

check_circle

Review Source

star star star star star

MICHAEL GARCIA

The companies reputation is great m they are trustworthy and very willing to help.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Michael. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

star star star star star_border

Richard Walker

I have one problem with yours company. I need a copy of my contract, your email have problem with me

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Richard Thank you for reaching out! Please contact us via phone at (866)786-6682 or via email at customer service@sunnova.com to request for the document requested. We look forward to helping you!

Jun. 14th, 2024

star star star star star

Dana Haywood

Sales is very honest and professional. Install was performed in a timely manner

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Dana! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 14th, 2024

check_circle

Review Source

star star star star star

Jennifer Maya (Muscoy ES)

Love sunnova! We have had a great overall experience with them. Thanks for the service!

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Jennifer. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

star star star star star

Aurora

Every thing is great except for the time I had to wait for the solar panels to be activated

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Aurora. Thank you for your positive review! We're here to support you every step of the way!

Jun. 6th, 2024

star star star star star

Lynn Niewohner

I have reverted many friends and family to Sunnova because they are so easy to deal with!

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Lynn. Thank you for your support! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey!

Jun. 14th, 2024

check_circle

Review Source

star star star star star

Satisfied Customers

Quality product, quick and careful installation, lowered my electric bill by about $100/month

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

star star star star star

Ben

Very Professional and fast results . Staff was great to work with to get my project result.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Ben! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

check_circle

Review Source

star star star star star

david rowley

Excellent with the exception of contract errors and having to sign docs several times

1 year ago

Sunnova Logo

Reply from Sunnova

Hello David. Thank you for your feedback! We're here to support you every step of the way!

Jun. 14th, 2024

star star star star star

Evelyn Poquez

Sunnova is a trusted company to deal with. Very happy with the product and service!

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Evelyn. Thank you for the 5-star rating regarding our service and products. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

check_circle

Review Source

star star star star star

Vanessa Rose

They were a dream come true. Easy and efficient. Affordable. I couldn't , not do it.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Vanessa. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

check_circle

Review Source

star star star star star

Joseph West

They have a great product. A little pushy on add-on sales but overall I like them.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Joseph! Thank you for your feedback. We're here to support you every step of the way. Thank you for choosing Sunnova!

Jun. 17th, 2024

check_circle

Review Source

star star star star star

Luis Ortiz

Good service wish they would of sold me on citter guard, ask about it and get it

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

check_circle

Review Source

star star star star star

Justin Lally

Solar is the future and is wonderful. The savings we have in our electric bill is simply amazing.

1 year ago Edited October 10, 2024

Sunnova Logo

Reply from Sunnova

Hello Justin. We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Jun. 21st, 2024

check_circle

Review Source

star star star star star

Alfredo Escobar

Very satisfied with my solar system, batteries and the savings I get with my electric bill

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Alfredo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

star star star star star

Barbara Bailey

All of the workers were polite and were there when they was said they were going to be

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Barbara. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 25th, 2024