Sunnova: Read 6,314 User Reviews From Real Homeowners

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Bryan Gambrah

Was the beginning of the process to the end of the work was amazing, we every bit of it .

1 year ago

Reply from Sunnova

Thank you, Bryan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

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Francine

Didn’t like the length of time it took to energize the panels, almost 2 months. But the service and setup was great.

1 year ago

Reply from Sunnova

Thank you, Francine! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

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Elizabeth Helvie

I think the time to took to set this up was long. But once everything was approved everything went fast.

1 year ago Edited August 29, 2024

Reply from Sunnova

Hello Elizabeth. Thank you for your feedback. We're here to support you every step of the way! Thank you for choosing Sunnova!

Jul. 22nd, 2024

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Robin Lowe

I have liked the efficiency of moving through the process and so far the results

1 year ago

Reply from Sunnova

Hi Robin, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 16th, 2024

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Kathy Schoen

So far we are very impressed with the affiliates who worked on our system. Very professional!!

1 year ago

Reply from Sunnova

Hi Kathy! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 18th, 2024

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Donna Weiser, William Weiser

The crew that installed was amazing. Marshall kept us informed of everything they were doing.

1 year ago

Reply from Sunnova

Hello Donna. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 11th, 2024

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Leslie Jackson

The install was quick. Product & pricing was clearly explained. The app is easy to understand & utilize.

1 year ago

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 9th, 2024

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chris alles

We've had our solar panels for a little over a year, and everything is working as it should

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, chris alles! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 1st, 2024

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HUGO LEANOS

Excellent service and attention great human responsibility from Sunnova staff. Thank you!

1 year ago

Reply from Sunnova

Hello Hugo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 2nd, 2024

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Randy Shearbirn

I like the app so far. The production seems to not be equal to consumption or more

1 year ago

Reply from Sunnova

Hello Randall, thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 28th, 2024

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Brad Daniels

The communication could have been better throughout the process . It took almost a month from the roof replacement to activation.

1 year ago

Reply from Sunnova

Hello Brad. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. Thank you for giving us the opportunity to serve you better.

Jul. 2nd, 2024

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Ness

Sunnova has been great with answering questions and helping us with getting everything set up.

1 year ago

Reply from Sunnova

Thank you, Ness! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Richard Robinson

I was very pleased with how it was kept informed with every step of the process 👍🏾

1 year ago

Reply from Sunnova

Hello Richard. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Chae Jackson

Happy with Service and pleased with Representative that explained everything clearly to me

1 year ago

Reply from Sunnova

Thank you, Chae! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

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adrian megay

awesome company to work with! Great communication and an excellent customer service.

1 year ago

Reply from Sunnova

Greetings Adrian. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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robert stephenson

You can't go wrong with them. It's easy to get started and your rep is there the entire process

1 year ago

Reply from Sunnova

Thank you, robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 14th, 2024

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Elliot

Service and very understanding when you have any questions, don't matter if you think is silly.

1 year ago

Reply from Sunnova

Greetings Elliot! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 13th, 2024

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Robert Murphy

Reliable, simple to operate no challenges with the system in 7 years of being operational

1 year ago

Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 14th, 2024

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Charles Baumgardner

Friendly and courteous customer service . Personnel attention to details & answers to my concerns

1 year ago

Reply from Sunnova

Greetings Charles. We are honored to know that your experience aligns with our commitment. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Sheriff

The Sunnova experience has been everything we were looking for and wanted in our solar system.

1 year ago

Reply from Sunnova

Greetings Richard. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Bob Ferguson

I have a ground mount system and love it. It has exceeded my expectations on production of power.

1 year ago

Reply from Sunnova

Hello Bob. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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Joan Ortiz

Great business personality. Very informative, answer questions promptly, and great mannerism.

1 year ago Edited June 12, 2024

Reply from Sunnova

Hello Joan! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

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Jim haralampoudis

This company has been real pleasure to deal with from the start of this process!!!

1 year ago

Reply from Sunnova

Hello Jim. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Wendy Georgiann R

I was very pleased with the representative, Joel and the installation went very well.

1 year ago

Reply from Sunnova

Hello Wendy. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Luis Castillo

You guys are great hope stay like that because it will great if is the same always

1 year ago

Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Tim Peters

Great solar Panel company. Fast service and reliable product. Definitely recommend.

1 year ago

Reply from Sunnova

Hello Tim! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 5th, 2024

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Angel Rivera Jimenez

1 year ago

Reply from Sunnova

Thank you, Angel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 6th, 2024

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laura duran

Nice and affordable . Until now we haven’t had any problems so far so good🙌

1 year ago

Reply from Sunnova

Hello Laura! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Kim Marietta

This system is beyond reliable & mostly quiet! I feel so secure with the generator! Thank you! ;)

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Raghava N Sriramaneni

Easy way to get the customer service team and response was quick and straightforward

1 year ago

Reply from Sunnova

Hello Raghava. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Maureen Perea

Great company to work with from start to finish. Reliable, dependable and friendly.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Hong Chen

We love the system, it saves money on electricity, and it's rewarding to see solar power.。

1 year ago

Reply from Sunnova

Hello Hong. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

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A P

Very professional they know solar and they clean up after themselves great job

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Andres Rosario

Awesome Company! Absolutely the best. Great response and quickly in term of service.

1 year ago

Reply from Sunnova

Hello Andres. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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MICHAEL GARCIA

The companies reputation is great m they are trustworthy and very willing to help.

1 year ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Walker

I have one problem with yours company. I need a copy of my contract, your email have problem with me

1 year ago

Reply from Sunnova

Hello Richard Thank you for reaching out! Please contact us via phone at (866)786-6682 or via email at customer service@sunnova.com to request for the document requested. We look forward to helping you!

Jun. 14th, 2024

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Dana Haywood

Sales is very honest and professional. Install was performed in a timely manner

1 year ago

Reply from Sunnova

Hello Dana! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 14th, 2024

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Jennifer Maya (Muscoy ES)

Love sunnova! We have had a great overall experience with them. Thanks for the service!

1 year ago

Reply from Sunnova

Greetings Jennifer. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Aurora

Every thing is great except for the time I had to wait for the solar panels to be activated

1 year ago

Reply from Sunnova

Hello Aurora. Thank you for your positive review! We're here to support you every step of the way!

Jun. 6th, 2024

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Lynn Niewohner

I have reverted many friends and family to Sunnova because they are so easy to deal with!

1 year ago

Reply from Sunnova

Hello Lynn. Thank you for your support! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey!

Jun. 14th, 2024

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Satisfied Customers

Quality product, quick and careful installation, lowered my electric bill by about $100/month

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Ben

Very Professional and fast results . Staff was great to work with to get my project result.

1 year ago

Reply from Sunnova

Hello Ben! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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david rowley

Excellent with the exception of contract errors and having to sign docs several times

1 year ago

Reply from Sunnova

Hello David. Thank you for your feedback! We're here to support you every step of the way!

Jun. 14th, 2024

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Evelyn Poquez

Sunnova is a trusted company to deal with. Very happy with the product and service!

1 year ago

Reply from Sunnova

Greetings Evelyn. Thank you for the 5-star rating regarding our service and products. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

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Vanessa Rose

They were a dream come true. Easy and efficient. Affordable. I couldn't , not do it.

1 year ago

Reply from Sunnova

Greetings Vanessa. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Joseph West

They have a great product. A little pushy on add-on sales but overall I like them.

1 year ago

Reply from Sunnova

Hello Joseph! Thank you for your feedback. We're here to support you every step of the way. Thank you for choosing Sunnova!

Jun. 17th, 2024

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Luis Ortiz

Good service wish they would of sold me on citter guard, ask about it and get it

1 year ago

Reply from Sunnova

Thank you, Luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Justin Lally

Solar is the future and is wonderful. The savings we have in our electric bill is simply amazing.

1 year ago Edited October 10, 2024

Reply from Sunnova

Hello Justin. We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Jun. 21st, 2024

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Alfredo Escobar

Very satisfied with my solar system, batteries and the savings I get with my electric bill

1 year ago

Reply from Sunnova

Hello Alfredo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

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Barbara Bailey

All of the workers were polite and were there when they was said they were going to be

1 year ago

Reply from Sunnova

Hello Barbara. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 25th, 2024

Sunnova Reviews