Sunnova: Read 5,952 User Reviews From Real Homeowners

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Luis Rodriguez,Sr.

Excelent service, and prices. So far I have no problema.

5 months ago

Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Odette Baez Maldonado

Great and trusted company. The customer is first!

5 months ago

Reply from Sunnova

Greetings Odette! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Antonio Aponte

Good services sunova thankyou for you service

5 months ago

Reply from Sunnova

Hello Antonio. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Gary

Excellent service and solutions plus experienced personnel

5 months ago

Reply from Sunnova

Hello Gary, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Jun. 6th, 2024

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Alexander Rivera

They are the best and very professional.

5 months ago

Reply from Sunnova

Hello Alexander. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jun. 6th, 2024

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Ed Barbosa

Great company and support with a good technology.

5 months ago

Reply from Sunnova

Hello Ed. Thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 6th, 2024

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barry halligan

we were treated very well and are saving MONEY!

5 months ago

Reply from Sunnova

Hello, barry. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Dana Nielsen

A great company to deal and communicate with!

5 months ago Edited November 4, 2024

Reply from Sunnova

Thank you for your message, Dana Nielsen. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jun. 6th, 2024

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Damaris Mendez Torres

Everything very smooth and well thanks !

5 months ago

Reply from Sunnova

Hi Damaris Mendez Torres! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Gregory Fluegel

They were very quick and efishent. Did a very good job and were neat and clean.

5 months ago

Reply from Sunnova

Thank you, Gregory Fluegel! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

May. 29th, 2024

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Rita

Everything was fine I had no negative issues

5 months ago

Reply from Sunnova

Hi Rita, thank you for the positive feedback. Congratulations on becoming part of the Sunnova Family!

May. 29th, 2024

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Ronny Diaz

Great company and responsable I recommend 👌

5 months ago

Reply from Sunnova

Hello Ronny, welcome to the Sunnova Family! We're thrilled to have you on board. Thank you for the positive feedback. We're here to support you every step of the way!

May. 30th, 2024

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Leroy Smith

A product. For today's needs and environment.

5 months ago Edited June 5, 2024

Reply from Sunnova

We are happy to hear our customer services has been nothing but satisfactory thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

May. 23rd, 2024

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Erica Zavaleta

The constant communication on what's next and follow up

5 months ago

Reply from Sunnova

Greetings Erica. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

May. 22nd, 2024

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Melania Obando

This is my first time with sunnova very professional

5 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

May. 22nd, 2024

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Darlene Corbett

So far I love my solar once it got connected

5 months ago

Reply from Sunnova

Greetings Darlene. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 22nd, 2024

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frank mastrodonato

I can’t wait to get started with the solar panels

5 months ago

Reply from Sunnova

Hello frank, thank you for your five-star review, we appreciate your feedback! We're delighted you've chosen to go solar and join us on our mission to Power Energy Independence™. Welcome to the Sunnova community!

May. 15th, 2024

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P Pellet

Great customer service and service!! Highly recommended!!

5 months ago

Reply from Sunnova

Hello P Pellet! Congratulations on becoming part of the Sunnova Family! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 15th, 2024

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Szilagyi

Great experience. Great Communication. Very happy with the whole experience

5 months ago

Reply from Sunnova

Hello Szilagyi, we take great pride in providing you with a comprehensive understanding of our process, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

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Esma Stefanovics

The process was very easy and the installation team was great.

5 months ago

Reply from Sunnova

Hi Esme, thank you for your message. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

May. 9th, 2024

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Alfredo Leon

Very professional and insightful. From the first step to up and running.

5 months ago

Reply from Sunnova

Hello Alfredo, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

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Michael MacCreery

Promptness and attention to detail. Installer was efficient and courteous.

6 months ago

Reply from Sunnova

Hello Michael, We are happy to hear our services have been nothing but satisfactory. We appreciate your feedback, and should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

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Tom Mcg

The company is very easy to work with no pressure and excellent products

6 months ago

Reply from Sunnova

Hello Tom, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

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Don Massey

Fast, professional staff. Love the solar panels and battery backup.

6 months ago

Reply from Sunnova

Hello Don, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 2nd, 2024

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Erica S Young

Sunnova has been amazing! Thanks for making the entire process easy for me

6 months ago

Reply from Sunnova

Hi Erica! Thank you for the positive feedback. We work hard to make sure you understand every part of our process. We're thrilled that your experience reflects our dedication. Welcome aboard!

Apr. 26th, 2024

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Jose Pernia

Good service, good customer service and follow up after every part completed

6 months ago

Reply from Sunnova

Hi Jose. Our goal is to provide world-class customer service, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Apr. 26th, 2024

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John Adams

Would like for the company to have done a better job of keeping me updated on the progress.

6 months ago

Reply from Sunnova

Thank you for reaching out to us, John. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. We apologize if it was not at the level it should be, however please know that we appreciate the submission of your review in order to better our customer service.

Apr. 26th, 2024

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Ken

Prep and install all in one day. Everything clean when they left

7 months ago

Reply from Sunnova

Hi Ken, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and we are so happy to hear your experience reflected what we strive for. Thank you for choosing Sunnova!

Apr. 1st, 2024

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frank ryan

Professional and friendly from start to finish. Extraordinarily helpful.

7 months ago

Reply from Sunnova

Hi Frank, thanks for the positive feedback. Know that we're here to support you every step of the way, and we are so happy to hear your experience reflects our goal is to provide world-class customer service.

Apr. 1st, 2024

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dpavo

No communication, had no idea what was going on. They never paid the company and didnt send us any paperwork about billing so I'm very unhappy.

7 months ago

Reply from Sunnova

Hi dpavo, We appreciate your additional feedback. We are committed to providing the best customer service possible and take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Mar. 30th, 2024

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jose passalacqua

Very good company with fast response with warranty and service

7 months ago

Reply from Sunnova

Hi jose passalacqua, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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Jesse Marrero

The customer service and surveyors are very good at their jobs.

7 months ago

Reply from Sunnova

Hello, Jose. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 30th, 2024

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Vernon Forrest

Great company they really care about the service they give to their customers

7 months ago

Reply from Sunnova

Hello, Vernon. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 30th, 2024

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Idelfonso Class

Great product and company, recommend to all my friends and family.

7 months ago

Reply from Sunnova

Hello, Idelfonso. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy to hear you have had a positive experience. Thank you for your recommendations. You may refer your friends and family through the portal for an incentive on behalf of Sunnova!

Mar. 30th, 2024

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yaakov miller

will my sales rep frank s., u wont be steered wrong. he will always try to help

7 months ago

Reply from Sunnova

Hello, Yaakov. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Frank S!

Mar. 30th, 2024

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Luis Colon

Excellent company. Great services and top of the line products.

7 months ago

Reply from Sunnova

Hi Luis we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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ADRIAN DARRINGTON GRANT

I am very impressed with the service that the company offered.

7 months ago

Reply from Sunnova

Hello, Adrian. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 30th, 2024

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Otniel Ruiz Pierluissi

Excellent service overall. The solar sistems give overall confidence

7 months ago

Reply from Sunnova

Hello Otniel, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Carolyn Alston

For the most part, they kept me informed of each step which was great!!!

7 months ago

Reply from Sunnova

We value your view, Carolyn. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024

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Tomtom 24

Very good customer service very prompt. I am very happy with these guys.

7 months ago

Reply from Sunnova

Hello, Tom. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 30th, 2024

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Tom&Tanya Cruz

We are happy to invest in solar power, which Sunnova definitely delivers!

7 months ago

Reply from Sunnova

Thank you, Tom&Tanya Cruz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Dave Banning

They did a very nice job they were polite they were always on time

7 months ago

Reply from Sunnova

Thank you, Dave Banning! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Miriam Ashby

Professional from start to finish. Installation efficient and as promised.

7 months ago

Reply from Sunnova

Greetings Miriam! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 26th, 2024

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Roderick Harper

Solar is a great investment and this company makes it easy to do.

7 months ago

Reply from Sunnova

Hello Roderick, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Steve Handy

Saving money and the climate at the same time. Easy choice!

7 months ago

Reply from Sunnova

We value your view, Steve. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024

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Luis Rodriguez

The best solar company, great services and the best programs

7 months ago

Reply from Sunnova

Hi, Luis Rodriguez. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 26th, 2024

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Angel Gutierrez

For the short of time I have been with company it been a good experience

7 months ago

Reply from Sunnova

Hi Angel, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 26th, 2024

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Wayne Bouchell

Fast installation, worked with us to get the system up and running.

7 months ago

Reply from Sunnova

We value your view, Wayne Bouchell. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 26th, 2024

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Annie Pickelsimer

I am extremely satisfied with Sunnova and have not made any complaints.

7 months ago

Reply from Sunnova

Hello, Annie. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 30th, 2024

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John Jayne

They know what there doing and don't stop till they get it wright.

7 months ago

Reply from Sunnova

Greetings John! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 26th, 2024

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