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Sunnova Reviews

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9.6

Overall Score

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Ness

Sunnova has been great with answering questions and helping us with getting everything set up.

6 months ago

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Reply from Sunnova

Thank you, Ness! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Richard Robinson

I was very pleased with how it was kept informed with every step of the process 👍🏾

6 months ago

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Reply from Sunnova

Hello Richard. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Chae Jackson

Happy with Service and pleased with Representative that explained everything clearly to me

6 months ago

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Reply from Sunnova

Thank you, Chae! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

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adrian megay

awesome company to work with! Great communication and an excellent customer service.

6 months ago

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Reply from Sunnova

Greetings Adrian. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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robert stephenson

You can't go wrong with them. It's easy to get started and your rep is there the entire process

6 months ago

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Reply from Sunnova

Thank you, robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 14th, 2024

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Elliot

Service and very understanding when you have any questions, don't matter if you think is silly.

6 months ago

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Reply from Sunnova

Greetings Elliot! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 13th, 2024

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Robert Murphy

Reliable, simple to operate no challenges with the system in 7 years of being operational

6 months ago

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Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 14th, 2024

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Charles Baumgardner

Friendly and courteous customer service . Personnel attention to details & answers to my concerns

6 months ago

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Reply from Sunnova

Greetings Charles. We are honored to know that your experience aligns with our commitment. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Sheriff

The Sunnova experience has been everything we were looking for and wanted in our solar system.

6 months ago

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Reply from Sunnova

Greetings Richard. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Bob Ferguson

I have a ground mount system and love it. It has exceeded my expectations on production of power.

6 months ago

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Reply from Sunnova

Hello Bob. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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Joan Ortiz

Great business personality. Very informative, answer questions promptly, and great mannerism.

6 months ago Edited June 12, 2024

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Reply from Sunnova

Hello Joan! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

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Jim haralampoudis

This company has been real pleasure to deal with from the start of this process!!!

6 months ago

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Reply from Sunnova

Hello Jim. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Wendy Georgiann R

I was very pleased with the representative, Joel and the installation went very well.

6 months ago

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Reply from Sunnova

Hello Wendy. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Luis Castillo

You guys are great hope stay like that because it will great if is the same always

6 months ago

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Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Tim Peters

Great solar Panel company. Fast service and reliable product. Definitely recommend.

6 months ago

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Reply from Sunnova

Hello Tim! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 5th, 2024

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Angel Rivera Jimenez

Customer Review Video

6 months ago

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Reply from Sunnova

Thank you, Angel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 6th, 2024

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laura duran

Nice and affordable . Until now we haven’t had any problems so far so good🙌

6 months ago

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Reply from Sunnova

Hello Laura! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Kim Marietta

This system is beyond reliable & mostly quiet! I feel so secure with the generator! Thank you! ;)

6 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Raghava N Sriramaneni

Easy way to get the customer service team and response was quick and straightforward

6 months ago

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Reply from Sunnova

Hello Raghava. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Maureen Perea

Great company to work with from start to finish. Reliable, dependable and friendly.

6 months ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Hong Chen

We love the system, it saves money on electricity, and it's rewarding to see solar power.。

6 months ago

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Reply from Sunnova

Hello Hong. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

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A P

Very professional they know solar and they clean up after themselves great job

6 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Andres Rosario

Awesome Company! Absolutely the best. Great response and quickly in term of service.

6 months ago

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Reply from Sunnova

Hello Andres. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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MICHAEL GARCIA

The companies reputation is great m they are trustworthy and very willing to help.

6 months ago

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Reply from Sunnova

Hello Michael. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Walker

I have one problem with yours company. I need a copy of my contract, your email have problem with me

6 months ago

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Reply from Sunnova

Hello Richard Thank you for reaching out! Please contact us via phone at (866)786-6682 or via email at customer service@sunnova.com to request for the document requested. We look forward to helping you!

Jun. 14th, 2024

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Dana Haywood

Sales is very honest and professional. Install was performed in a timely manner

6 months ago

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Reply from Sunnova

Hello Dana! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 14th, 2024

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Jennifer Maya (Muscoy ES)

Love sunnova! We have had a great overall experience with them. Thanks for the service!

6 months ago

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Reply from Sunnova

Greetings Jennifer. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Aurora

Every thing is great except for the time I had to wait for the solar panels to be activated

6 months ago

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Reply from Sunnova

Hello Aurora. Thank you for your positive review! We're here to support you every step of the way!

Jun. 6th, 2024

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Lynn Niewohner

I have reverted many friends and family to Sunnova because they are so easy to deal with!

6 months ago

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Reply from Sunnova

Hello Lynn. Thank you for your support! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey!

Jun. 14th, 2024

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Satisfied Customers

Quality product, quick and careful installation, lowered my electric bill by about $100/month

6 months ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Ben

Very Professional and fast results . Staff was great to work with to get my project result.

6 months ago

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Reply from Sunnova

Hello Ben! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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david rowley

Excellent with the exception of contract errors and having to sign docs several times

6 months ago

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Reply from Sunnova

Hello David. Thank you for your feedback! We're here to support you every step of the way!

Jun. 14th, 2024

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Evelyn Poquez

Sunnova is a trusted company to deal with. Very happy with the product and service!

6 months ago

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Reply from Sunnova

Greetings Evelyn. Thank you for the 5-star rating regarding our service and products. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

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Vanessa Rose

They were a dream come true. Easy and efficient. Affordable. I couldn't , not do it.

6 months ago

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Reply from Sunnova

Greetings Vanessa. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Joseph West

They have a great product. A little pushy on add-on sales but overall I like them.

6 months ago

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Reply from Sunnova

Hello Joseph! Thank you for your feedback. We're here to support you every step of the way. Thank you for choosing Sunnova!

Jun. 17th, 2024

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Luis Ortiz

Good service wish they would of sold me on citter guard, ask about it and get it

6 months ago

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Reply from Sunnova

Thank you, Luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Justin Lally

Solar is the future and is wonderful. The savings we have in our electric bill is simply amazing.

6 months ago Edited October 10, 2024

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Reply from Sunnova

Hello Justin. We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Jun. 21st, 2024

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Alfredo Escobar

Very satisfied with my solar system, batteries and the savings I get with my electric bill

6 months ago

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Reply from Sunnova

Hello Alfredo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

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Barbara Bailey

All of the workers were polite and were there when they was said they were going to be

6 months ago

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Reply from Sunnova

Hello Barbara. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 25th, 2024

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Joe Keith Lockwood

The survey was comprehensive and was clearly biased to true history and not a marketing strategies.

6 months ago

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Reply from Sunnova

Hello Joe. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 26th, 2024

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Kris Gordon

Everything went smooth, and all permits where taken care of without my involvement.

6 months ago

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Reply from Sunnova

Hello Kris. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Ariana Jimenez

I like sunnova, Is very easy work in your web or app. Invoice is very easy to read and understand.

6 months ago

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Reply from Sunnova

Hello Ariana. Thank you for your positive review! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Marilyn Lefevre

Everyone I have been in contact with has been very helpful, patient, efficient, friendly.

6 months ago

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Reply from Sunnova

Hello Marilyn, thank you for your five-star review! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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BRUMMY

Early in our Sunnova relationship, but looking forward to a long one. Everything went very well

6 months ago

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Reply from Sunnova

Hi Brummy! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Peter Turco

As long as the sun is shining, it offers a clean alternative to power generation.

6 months ago

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Reply from Sunnova

Hello Peter! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

May. 30th, 2024

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Suzie Morris

Great sales team, easy coordination, very responsive to customer requests and questions.

6 months ago

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Reply from Sunnova

Hello Suzie. Our goal is to provide world-class customer service, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. Congratulations on becoming part of the Sunnova Family!

May. 29th, 2024

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Gwenda Ann Monroe

The roofers did an excellent job on my roof I couldn't be more satisfied with the out come

6 months ago

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Reply from Sunnova

Hello Gwenda. Thank you for the positive feedback. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

May. 30th, 2024

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JoAnn Tomaziefski

My experience has been satisfying. I feel you should check the equipment annually though

7 months ago

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Reply from Sunnova

Greetings Joann! Thank you for sharing feedback regarding your experience with us. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

May. 22nd, 2024

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Cindi Frank

So far, Im pleased. Ill send an update as time goes on. Its still very new to me.

7 months ago

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Reply from Sunnova

Hello Cindi! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

May. 22nd, 2024

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Richard Gray

Delay Delay WE were billed for NV ENERGY TECH SERV I CE. TOLD we would not need to pay. not true NV ENERGY was going to turn for collection. Don't recommend this company period.

7 months ago

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Reply from Sunnova

Hi Richard, thanks for reaching out to us. To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry to our email at customerservice@sunnova.com. We appreciate your cooperation and look forward to providing you with the best possible resolution.

May. 22nd, 2024