Sunnova: Read 5,942 User Reviews From Real Homeowners

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Ed Howell

Great clean install. Very professional installers. Quick and efficient.

3 months ago

Reply from Sunnova

Hi Ed, thank you for your message. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We appreciate the positive feedback.

Jul. 30th, 2024

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Curt Macias

Overall, very happy with my set up and their customer service is great

3 months ago

Reply from Sunnova

Thank you, Curt Macias! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 24th, 2024

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ChevyBoss

Great solar company my rep Glen P was awesome customer service.

3 months ago

Reply from Sunnova

Hello ChevyBoss, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jul. 16th, 2024

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Ray Schweighofer

On time, no hard sell, good workmanship, saving money with Solar

3 months ago

Reply from Sunnova

Thank you, Ray! We appreciate your review and the time you took to share your experience. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 12th, 2024

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Lucas Vega

I should have been warned that there was no space left for cleaning under the panels, which has caused fungus and vegetation beneath them. The problem can be solved by having 8 panels moved to another location. This would allow me space to clean and remove the fungus and vegetation. I need Sunnova to correct the problem. I don't know what the movement would require; therefore, Sunnova would have to inspect the area.

1 year ago

Reply from Sunnova

Hello Lucas Vega, We are sorry to hear about your experience. Would it be possible for you to send us information to Customerservice@Sunnova.com. Thank you.

Sep. 18th, 2023

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Arnaldo Rodriguez

The system is very efficient, reliable and excellent service. The technicians that have provided services are very professional with broad knowledge and experience, meticulous attention to details and safety awareness at all times while performing their duties.

1 year ago Edited January 1, 2024

Reply from Sunnova

Thank you, Arnaldo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Latoya James Stuart, FL

I was very impressed with the sales person Grant. He was very knowledgeable and informative about the solar program. I have always wanted solar and plenty of representatives have pitched there program to me but, I chose Sunnovo because of him.

1 year ago

Reply from Sunnova

Thank you for taking the time to write us a kind review. Glad to hear that Grant delivered a five-star service and answered all your questions. Enjoy your new solar system!

Sep. 14th, 2023

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Miao ping Liu Hayward, CA

I like this service because now my family doesn’t have to worry about when the electricity should be on or off. Now I don’t have to constantly check the time for the higher rates and worry about waiting later in the day for a lower rate.

1 year ago

Reply from Sunnova

Hi Miao, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Vynette Hodges Washington, DC

The placement of the solar panels match the roof and there are no ugly pipes on display. Our electric bill has decreased dramatically and it is consistently producing energy. We had issue with a our system and Sunnova notified us and scheduled a technician to service our home. The Technician was professional. V

1 year ago

Reply from Sunnova

Thank you, Vynette! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Debbie Williams

Extremely pleased with all the services provided with Sunnova. This was the BEST decision to have solar installed and serviced with Sunnova/ SunnyMac. Glad we did the research for this amazing company. Any questions we had with the whole process from beginning to end had been handle professionally and with the knowledge of your team.

1 year ago

Reply from Sunnova

Hello Debbie Williams, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

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Donna Weiser, William Weiser

The crew that installed was amazing. Marshall kept us informed of everything they were doing.

4 months ago

Reply from Sunnova

Hello Donna. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 11th, 2024

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Leslie Jackson

The install was quick. Product & pricing was clearly explained. The app is easy to understand & utilize.

4 months ago

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 9th, 2024

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chris alles

We've had our solar panels for a little over a year, and everything is working as it should

4 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, chris alles! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 1st, 2024

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HUGO LEANOS

Excellent service and attention great human responsibility from Sunnova staff. Thank you!

4 months ago

Reply from Sunnova

Hello Hugo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 2nd, 2024

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Randy Shearbirn

I like the app so far. The production seems to not be equal to consumption or more

4 months ago

Reply from Sunnova

Hello Randall, thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 28th, 2024

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Brad Daniels

The communication could have been better throughout the process . It took almost a month from the roof replacement to activation.

4 months ago

Reply from Sunnova

Hello Brad. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. Thank you for giving us the opportunity to serve you better.

Jul. 2nd, 2024

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Ness

Sunnova has been great with answering questions and helping us with getting everything set up.

4 months ago

Reply from Sunnova

Thank you, Ness! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Richard Robinson

I was very pleased with how it was kept informed with every step of the process 👍🏾

4 months ago

Reply from Sunnova

Hello Richard. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Chae Jackson

Happy with Service and pleased with Representative that explained everything clearly to me

4 months ago

Reply from Sunnova

Thank you, Chae! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

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adrian megay

awesome company to work with! Great communication and an excellent customer service.

4 months ago

Reply from Sunnova

Greetings Adrian. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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robert stephenson

You can't go wrong with them. It's easy to get started and your rep is there the entire process

4 months ago

Reply from Sunnova

Thank you, robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 14th, 2024

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Elliot

Service and very understanding when you have any questions, don't matter if you think is silly.

4 months ago

Reply from Sunnova

Greetings Elliot! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 13th, 2024

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Robert Murphy

Reliable, simple to operate no challenges with the system in 7 years of being operational

4 months ago

Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 14th, 2024

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Charles Baumgardner

Friendly and courteous customer service . Personnel attention to details & answers to my concerns

4 months ago

Reply from Sunnova

Greetings Charles. We are honored to know that your experience aligns with our commitment. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Sheriff

The Sunnova experience has been everything we were looking for and wanted in our solar system.

4 months ago

Reply from Sunnova

Greetings Richard. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Bob Ferguson

I have a ground mount system and love it. It has exceeded my expectations on production of power.

4 months ago

Reply from Sunnova

Hello Bob. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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Joan Ortiz

Great business personality. Very informative, answer questions promptly, and great mannerism.

4 months ago Edited June 12, 2024

Reply from Sunnova

Hello Joan! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

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Jim haralampoudis

This company has been real pleasure to deal with from the start of this process!!!

4 months ago

Reply from Sunnova

Hello Jim. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Wendy Georgiann R

I was very pleased with the representative, Joel and the installation went very well.

4 months ago

Reply from Sunnova

Hello Wendy. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Luis Castillo

You guys are great hope stay like that because it will great if is the same always

5 months ago

Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Tim Peters

Great solar Panel company. Fast service and reliable product. Definitely recommend.

5 months ago

Reply from Sunnova

Hello Tim! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 5th, 2024

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Angel Rivera Jimenez

5 months ago

Reply from Sunnova

Thank you, Angel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 6th, 2024

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laura duran

Nice and affordable . Until now we haven’t had any problems so far so good🙌

5 months ago

Reply from Sunnova

Hello Laura! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Kim Marietta

This system is beyond reliable & mostly quiet! I feel so secure with the generator! Thank you! ;)

5 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Raghava N Sriramaneni

Easy way to get the customer service team and response was quick and straightforward

5 months ago

Reply from Sunnova

Hello Raghava. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Maureen Perea

Great company to work with from start to finish. Reliable, dependable and friendly.

5 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Hong Chen

We love the system, it saves money on electricity, and it's rewarding to see solar power.。

5 months ago

Reply from Sunnova

Hello Hong. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

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A P

Very professional they know solar and they clean up after themselves great job

5 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Andres Rosario

Awesome Company! Absolutely the best. Great response and quickly in term of service.

5 months ago

Reply from Sunnova

Hello Andres. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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MICHAEL GARCIA

The companies reputation is great m they are trustworthy and very willing to help.

5 months ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Walker

I have one problem with yours company. I need a copy of my contract, your email have problem with me

5 months ago

Reply from Sunnova

Hello Richard Thank you for reaching out! Please contact us via phone at (866)786-6682 or via email at customer service@sunnova.com to request for the document requested. We look forward to helping you!

Jun. 14th, 2024

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Dana Haywood

Sales is very honest and professional. Install was performed in a timely manner

5 months ago

Reply from Sunnova

Hello Dana! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 14th, 2024

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Jennifer Maya (Muscoy ES)

Love sunnova! We have had a great overall experience with them. Thanks for the service!

5 months ago

Reply from Sunnova

Greetings Jennifer. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Aurora

Every thing is great except for the time I had to wait for the solar panels to be activated

5 months ago

Reply from Sunnova

Hello Aurora. Thank you for your positive review! We're here to support you every step of the way!

Jun. 6th, 2024

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Lynn Niewohner

I have reverted many friends and family to Sunnova because they are so easy to deal with!

5 months ago

Reply from Sunnova

Hello Lynn. Thank you for your support! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey!

Jun. 14th, 2024

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Satisfied Customers

Quality product, quick and careful installation, lowered my electric bill by about $100/month

5 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Ben

Very Professional and fast results . Staff was great to work with to get my project result.

5 months ago

Reply from Sunnova

Hello Ben! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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david rowley

Excellent with the exception of contract errors and having to sign docs several times

5 months ago

Reply from Sunnova

Hello David. Thank you for your feedback! We're here to support you every step of the way!

Jun. 14th, 2024

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Evelyn Poquez

Sunnova is a trusted company to deal with. Very happy with the product and service!

5 months ago

Reply from Sunnova

Greetings Evelyn. Thank you for the 5-star rating regarding our service and products. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

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Vanessa Rose

They were a dream come true. Easy and efficient. Affordable. I couldn't , not do it.

5 months ago

Reply from Sunnova

Greetings Vanessa. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

Sunnova Reviews