Best Company Guarantee Sunnova Logo

Sunnova Reviews

star star star star star_half

9.6

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

charles s friscia Staten Island, NY

excellent service, and system was installed on my home thru venture solar, upgraded my electrical panel also and reinforced my roof to support the solar panels, very satisfied with the overall product and customer service i have so far received

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you, charles! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

check_circle

Review Source

star star star star star

Grabiel Gaby Rodriguez Orlando, FL

Excellent Team! They are very professional when conducting surveys and where they present the concerns they have to be shared between the business and the client. Much success and we hope to have your services. Merry christmas and blessings!

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 26th, 2023

star star star star star

John Powell Sarasota, FL

Since my systems is still in the works and not up and running yet, I have ver little to offer. But, as I mentioned before, everyone that I have met who is associated with my project has been very knowledgable and courteous, and responsive.

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

check_circle

Review Source

star star star star star

Todd Rice

Good products and nice app to track power production. Customer communication could be better when first payments on loan starts. I received notification on a Friday that the first payment was due the following Tuesday via email. Provided little time to set up electronic payment. Payment by mail would not have been possible.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello Todd Rice, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Dec. 26th, 2023

star star star star star

Anne Lentz

Easy to get approved and installed, everything was simple, and it took barely any time at all. My bill is going to be less than my current electric bill is monthly. And I now have a new roof, and upgraded electrical panel, I could’ve never done this on my own. Don’t wait, do this now!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

check_circle

Review Source

star star star star star

AudraP Middlebury, CT

Love my solar panels by Sunnova! They produce great energy results and have been able to provide 100% energy coverage and more. My electrical bill is negative and I have not had to pay and electrical bill since I’ve installed the solar panels. Which is awesome for a house in the northeast to produce such consistent results and energy!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

star star star star star

Aleksandr Fromzel Edison, NJ

I was very pleasantly surprised with the ease and efficiency of the team. The installation was quick and painless, yet, at the same time, extremely clean and professional: no shortcuts. All the people I dealt with up to this point (we are almost done) are courteous, responsive, and helpful.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

check_circle

Review Source

star star star star star

Rhodena Peters Isleton, CA

Working with SunNova during the process of going solar with a battery backup went very well. I would particularly like to give a shout out to our rep and the guys doing the install. To a man, they were professional, informative, on time and nice.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Rhodena! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

star star star star star

family shaji

From thr day of appointment sales rep Mr mo took great care of explaining the process to every detail of solar and battery, post installation sunnova and Mr mo made sure we are happy with our system , no issues what's so ever in the process , highly recommend

1 year ago Edited June 13, 2024

Sunnova Logo

Reply from Sunnova

Hello family shaji, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

check_circle

Review Source

star star star star star

Mayra Ellefsen Houston, TX

Sunnova took good care of the paperwork, this made the experience very simple for me, the quality of the panels and battery are excellent, we are 90%+ independent of the grid. It is also important to mention that the zero downpayment was key for our decision to go solar with this company.

1 year ago

Sunnova Logo

Reply from Sunnova

Mayra Ellefsen, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Dec. 15th, 2023

check_circle

Review Source

star star star star_border star_border

kurt aufmann

Sunnova had very good communication up until the installation was nearly complete. During installation the crew dented and put a hole in our soffit while deciding the hookup would go in another location putting some putty over the hole. We also had numerous landscaping lights damaged during the install and plants trampled. The plants have since recovered but thats as far as anything as we've gotten. We were told that someone would come out and take care of all the damage. I called the numbers I was given. I text our main salesman. He gave me a number and I've never been contacted by anyone since.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello kurt aufmann., Please send us a private message with your system ID or case number so that we can access your account details and provide you with tailored assistance regarding the installation. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Dec. 14th, 2023

check_circle

Review Source

star star star star star

Pam Day Mt. Dora, FL

The sales pitch was a bit overwhelming and I am not sure if some of the things that happened after the sale were part of the pitch. Overall it was a good experience. The staff regularly updated me as to the different stages of installing and running the system.

1 year ago

Sunnova Logo

Reply from Sunnova

Thanks for reaching out to us, Pam Day. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 12th, 2023

check_circle

Review Source

star star star star star

Paul

New home owner here. I took over the contract when I bought the house. Thanks to some help and guidance from the staff, it was a smooth transition. They have also helped keep my electric bill down, which is good, because I have Eversource as my electric provider, and they are just evil.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for reaching out to us, Paul. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 8th, 2023

star star star star star

Carolyn Whitehead Easton, PA

I have been very impressed with this company from the moment I signed the papers to get everything going. Everyone I’ve dealt with from start to finish has been knowledgeable, friendly and helpful. I will happily recommend Trinity Solar to everyone!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Carolyn Whitehead, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 8th, 2023

check_circle

Review Source

star star star star star_border

Mark Sumrall Tampa, FL

Macy did a great job of describing the benefits and process of transferring to solar power. She was upfront with the numbers and expectations. It took 2-3 months in total for me to sit down with Macy, the Sunnova representative, and have the panels installed and activated. It's still quite early, as I am still in the first month of activation. However, everything seems smooth to this point.

1 year ago

Sunnova Logo

Reply from Sunnova

Mark Sumrall, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 7th, 2023

star star star star star

Leona Beltran North Bergen, NJ

I have electricity no matter what happens with the electric company and I am contributing to less contamination in the world. The technicians came several times to the house and were very polite and well versed and took the time to explain to us how to fix the little problems that had occurred. They were very patient with us.

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Leona Beltran, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Nov. 28th, 2023

star star star star star

Penny Aube Columbus, OH

Everything went smoothly with Sunova. They told us when our solar was working. The other we wished that we didn’t have to lease the solar, cause if you want to sell your house, you have to tell the buyer that they have to take over the payments .

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Penny Aube a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 28th, 2023

check_circle

Review Source

star star star star star_border

CAROLYN DANIELS

Your sales people are very professional and thorough. The men who installed the solar panels were very good. The electrician was very nice. My only suggestion for improvement is follow through. I had to make several reminder calls letting you know that Ameren had not come out after everything was installed, and I called to let you know of an error message showing up on your app. I was told wires were crossed and someone would come out to check the wires. Still waiting.

1 year ago

Sunnova Logo

Reply from Sunnova

Carolyn Daniels, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Nov. 27th, 2023

check_circle

Review Source

star star star star star

Guy Qvistgaard

The entire team guided my wife and I through the process of installation, permitting, and operation with the highest level of professionalism and caring. They educated us on all the various aspects of solar energy and how our system contributes to a cleaner environment for all.

1 year ago Edited December 8, 2023

Sunnova Logo

Reply from Sunnova

Hello Guy Qvistgaard, thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Nov. 27th, 2023

check_circle

Review Source

star star star star star

Dmorneault

Everyone we worked with was professional and great to work with. Pannels look great and produce a fair amount for this time of year. Can't wait to see what they produce next spring and summer. I think it will completely off set my electrical bill. I world highly recommend using Sunnova and Venture Solar!

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Dmorneault, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 20th, 2023

star star star star star

Tootsie Wayne, PA

No updates we are a new owner of solar and still waiting for new bill from previous company. We are hoping to see a different bill with the option of a new roof at the same time as adding solar. The installation was quick and completed within two days. Very fast and very complete.

1 year ago

Sunnova Logo

Reply from Sunnova

Hi, Tootsie. we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Nov. 7th, 2023

check_circle

Review Source

star star star star_border star_border

Robert Luke

Didn’t like the wait time and confusion between the office and their workers Did not like the fact that no one called me all day To let me know they would not be coming out to my house I waited at home from 7 am to 7 pm And lost a hole days pay Next time please call if your not going make it for that appointment The other thing I didn’t like was the fact that your repair men was walking on my solar panels He stepped on the corner of one panel that ruched the roof. I hope there was no damage to that panel The other thing I had to tell one person to get the wires up off the shingles He did lift u the wires up but did not use any wire ties. So I guess I’ll have to do that myself One thing more One guy was doing all the work and the other didn’t do much because he was on his phone most of the time Wish I had a better report for you Hope this helps Luke

1 year ago

Sunnova Logo

Reply from Sunnova

Hello, Robert Luke. Thank you for bringing this to our attention. We apologize for any inconvenience. Please email us your full name and system ID to customerservice@sunnova.com. Thank you for your understanding and patience. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.

Nov. 7th, 2023

check_circle

Review Source

star star star star star

Barbara Gwin

So far so good. I purchased this solar with a new house. I didn't have to do anything. It was supposed to take much longer to activate but to my surprise I got an email saying its up and running much sooner than I expected. I am really looking forward to free electricity!

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings, Barbara Gwin. We appreciate your review. We are pleased that you received faultless, simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Nov. 7th, 2023

check_circle

Review Source

star star star star star

Carl Silkey Worcester, MA

Very good company who stays in touch to get the system installed and operating. The system just went live this month. It's October and seeing good generation from part of the system not blocked by trees. Would recommend for others who are looking for solar panels. I didn't go with battery back up so no feedback on that part of their offering.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Carl Silkey, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 3rd, 2023

check_circle

Review Source

star star star star star

Judy Cote

Sunnova was easy to deal with, with no issues. No heavy lifting on my end. That was nice. Kept me up to date the entire time. Always available to answer any questions. Would highly recommend them. The system is up and running and I am able to monitor my system in the app. they provide.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings Judy Cote, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 3rd, 2023

check_circle

Review Source

star star star star star

Maria Noda Davenport, FL

The construction took a long time to complete which was annoying. The quality was great and the personnel was also great. There were some issues with getting the panels on the roof but the crew figured it out. They initially got stuck in the retention pond which was a terrible idea anyway.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Maria Noda , We appreciate your feedback, and we apologize for any inconvenience. We're genuinely excited to have you join us. Thank you for choosing Sunnova, as we are committed to providing you with the best experience.

Oct. 25th, 2023

check_circle

Review Source

star star star star star

Joanne MacPhee Panama City, FL

We have been very happy with Sunova! Our sales rep Aubrey C was both professional and personable. The install team were terrific, and support staff have been there to assist us every step of the way! Very happy with everything We highly recommend Sunova.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings, Joanne MacPhee , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 19th, 2023

star star star star star

Ronda Gryniuk Albuquerque, NM

All personnel that we dealt with were professional, knowledgeable and courteous. They were punctual for their appointments. They explained information we did not understand in terms that we could. Our expectations were attained. We highly recommend this company over others for your solar needs.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello , Ronda Gryniuk, Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Oct. 16th, 2023

check_circle

Review Source

star star star star star

MaryEllen Gregory

Fantastic company! Love everything about what they stand for. Not only are they knowledgeable and friendly, but also very patient with all the questions I had. They made the process so easy from start to finish! If you’re looking to go green, go with Sunnova!

1 year ago Edited June 7, 2024

Sunnova Logo

Reply from Sunnova

Thank you, MaryEllen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 13th, 2023

check_circle

Review Source

star star star star star_border

Jerry Reynolds Tampa, FL

Very little communication from the start. I hope my system is doing what it is supposed to but no analysis from anyone so far. Not sure when my first payment is due and how much to r pect from TECO. Ruben A from Protec said that my deficit balance with Teco because of my levelized payment would be taken care of and he promised a $250 Visa for being a senior and another $250 Visa for being a veteran. I’ve tried to contact him about this but no luck!!

1 year ago

Sunnova Logo

Reply from Sunnova

Hi Jerry Reynolds, Thank you for your feedback; it's invaluable to us in improving our services. We sincerely apologize for any inconvenience caused. Please contact us at customerservice@sunnova.com. We would love to address your concerns.We appreciate your understanding and patience and are eager to help ensure you have a positive experience with us.

Oct. 12th, 2023

star star star star star

Kathleen Knochel Pittsburgh, PA

We have just gone online with our new solar panels. Things are beginning to payoff. Everything from the beginning has been seamless. Our salesman Garrett was exceptional. Explained everything in great detail. The support staff handled all the paperwork and the installers were also very good. Glad we went with the Sunnova group.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Kathleen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

check_circle

Review Source

star star star star star

Bert Labrador

Technicians promptly arrived at all scheduled appointments. Every step taken during installation was relayed to the homeowner (me). So far, everything is running smoothly since my solar activation a month ago, and I do not anticipate any issues.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Bert Labrador ,welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Oct. 4th, 2023

star star star star star_border

Waleska Bolzan Orlando, FL

I didn't like the fact that at the time of installation I was charged fifteen hundred dollars for some part that was supposedly not included in my contract. I thought it was bad faith and thought about canceling everything. The person who charged me said he would pay out of his own pocket. I didn't understand what happened and I didn't like it. I also didn't like the fact that one of the installers used my bathroom. He used it and left the toilet all dirty.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Waleska Bolzan, and Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Oct. 4th, 2023

check_circle

Review Source

star star star star star

Laura Hershey Mesa, AZ

Sam was very professional and helpful. He took time to explain all aspects. Elsie responded quickly to all text messages and kept me up to date on the process. Everything went smoothly considering city and electric involved. Have not received first bill to see savings, but very happy with service to date.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Laura! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023

star star star star star_border

Lis Martin Wernersville, PA

We love the solar panels. Set up was great except the guy smoking while up on the roof or on our property. Rest of the guys were awesome. They did not inform PP&L they were ready to start. So we ended up paying another whole month to PP&L which stinks. They did not inform us that there was a problem connecting until we called then all of a sudden we got all these emails about a problem. That’s not ok. Anyone working on the project was very professional and nice but the one smoker. These little things were not ok

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you Lis for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Oct. 2nd, 2023

star star star star star

Peggy Ford Dallas, TX

This my first experience with sun nova but I believe I’m paying too much for my panels. I don’t work I was wanting them because I was told they were free and my bill would be less but I’ve had to get help from Texas bill help.. I have never use them in the past, 😩

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Peggy, for bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. If you have any additional concerns or questions, please contact us at customerservice@sunnova.com. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Sep. 26th, 2023

star star star star star

Robin Wilvers Phoenix, AZ

This company had the Solar panels installed in less than 3 hours! The lady behind me said they are the most Beautiful panels she has ever seen! The Customer Service Team is just Outstanding! They keep you updated on what’s happening next. Plus, they are all so friendly!

1 year ago Edited September 27, 2023

Sunnova Logo

Reply from Sunnova

Thank you, Robin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

check_circle

Review Source

star star star star star

Cheryl Manaraze Chandler, AZ

So far I have been very pleased with Sunnova.. The process was completed exactly when they said it would be done. What I like the most is you can see on their app how much energy you are producing and using on a daily , weekly and monthly.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Cheryl! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

check_circle

Review Source

star star star star star

Wady Hernandez White Plains, NY

At 1st I was spectacle about getting solar panels with any company. Did my research and decided to go with Sunnova. But within time its been a worry free money saving decision I've made. And yes! I will use them.again if I move to another home no questions asked.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Wady! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Tomas Concepcion

Since the beginning of the installation process of my home’s photovoltaic system to the present time, I am extremely pleased with how my system is operating. I would 100% recommend Sunnova to friends and family interested in having their own photovoltaic system installed.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Tomas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

check_circle

Review Source

star star star star star

Rudy Krantz Moreno Valley, CA

The installation was fast clean and no issues with the roof at all the price quoted was reasonable. We also had a upgraded air conditioner and electrical panel . I also recommend Sun Run to my neighbor and a friend who both had their systems installed and I got a little bonus for referring them, great company thank you.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Rudy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

check_circle

Review Source

star star star star star

Larry Forst Oakland, CA

Senova has been a great company to work with for my solar needs. They are constantly monitoring my system to let me know if it is operating at a great rate or if there is any issues that may have come up during the month their follow up is in impeccable.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Larry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Rodney Mcsweeney Whittier, CA

Did my homework on solar an these guys were on top . Now I know why . The installation was fast an the guys very professional and just knew what they were doing answered any and all my questions. Service people are great . Get some of this ! You will not be sorry

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Rodney Mcsweeney ,a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 26th, 2023

star star star star star

Barry Sousa Goffstown, NH

we liked everything from Matt the project coordinator to the roofing company and solar panel installers to Jordan and Jamie the construction and solar coordinators who all kept us informed of the schedule changes because of the weather and times the installers would be at our home it was all superior coordination we couldnt be happier !!!!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Barry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

David Kozubal Dallas, PA

Everyone was very professional and went about the installation with no problems. They explained everything in detail prior to the installation. Whenever we had a question there was always someone there to give us a detailed answer. I would highly recommend Sunnova to anyone.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

check_circle

Review Source

star star star star star

Dave Ellis Queens, NY

Steve was great to work with on our solar project and if we had a concern he was able to answer it or get us an answer without a problem!! Everyone else we spoke with was very knowledgeable about things going on and scheduling was great!!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

check_circle

Review Source

star star star star star

William Domenech Alpharetta, GA

Very respectable and responsible. Answered all of my questions and cleared up all of the doubts that I had quickly and clearly. They delivered the equipment when they said that they would and the delivery crew was very helpful and accommodating to my requests regarding where to put the equipment.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, William! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

check_circle

Review Source

star star star star star

Susan Jeffries Carlsbad, CA

sunnova let me know my inverter wasn't operating via email. They sent me a new one, to be installed by someone they ise. All at no cost to me as I was still under warranty. It took 6-weeks without solar and about $600. in money I owed to my electric company (SDGE). How I missed it while it was out!!!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Susan, for taking the time to write us a kind review. Glad to hear we could address your concerns. We appreciate your support!

Sep. 25th, 2023

check_circle

Review Source

star star star star star

Al Fenwick

Salesman did an excellent job going over our options. He explained everything so we understood and could make informed decisions. He also checked on the installation, and once we were up and running, to make sure we had the app working.

1 year ago

Sunnova Logo

Reply from Sunnova

Greetings, ,Al Fenwick, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 25th, 2023

check_circle

Review Source

star star star star star

Dwight Lunkley

Sunnova offers an excellent alternative to the increasing and high cost of energy delivered by PG&E through the well designed, engineered, and professionally installed solar system which dramatically reduces my energy costs. There is also a support system for the maintenance of the solar system and its performance.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your message, Dwight Lunkley. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Sep. 19th, 2023