Sunnova: Read 6,313 User Reviews From Real Homeowners

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Tom Sullivan Rio Rancho, NM

This company just sucks, and their customer service is non-existent. And they'd don't care about either.

7 years ago

Reply from Sunnova

Hello Tom Sullivan, we apologize for the inconvenience. Can you send an email to digital-interactions@sunnova.com with your system ID and a phone number where we can reach you at? *LG*

Mar. 2nd, 2023

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Keith Swindell El Dorado, CA

Constant incorrect billing, bad customer service, no one EVER answers the phone, or returns email requests.

9 years ago

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Tracy Nickerson

I loved Charles and Alex very considerate of my home. Took time to explain things.

1 year ago

Reply from Sunnova

Thank you, Tracy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 20th, 2024

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Jeff Lees

Everything went pretty smooth. All the people were super nice!

1 year ago

Reply from Sunnova

Hello Jeff. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jul. 2nd, 2024

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William Matos

I love it because I will always have light.

1 year ago

Reply from Sunnova

Hello William. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Angel Lopez

reliability, good equipment and people oriented

1 year ago

Reply from Sunnova

Hello Angel! Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Robert C Reier

Good product for the money. Good service

1 year ago

Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

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Ben-Dahvid Ramirez

They have to offer what others can’t/wont

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Angel Lugo

Quick installation and easy going process

1 year ago

Reply from Sunnova

Hello Angel. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

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Vettie 90

New installation so I really can't say. So far it's working fine.

1 year ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 11th, 2024

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Megan Watkins

So easy to work with! Very friendly and quick work.

1 year ago

Reply from Sunnova

Hello Megan. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 11th, 2024

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Andrewlyn G Bailey

Good communication, would tell others about this company.

1 year ago

Reply from Sunnova

Hello Andrewlyn! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Merani Munoz

I like everithing. Very good service and equipment

1 year ago

Reply from Sunnova

Hello Merani. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Colin Kent

Great company with amazing people working for it

1 year ago

Reply from Sunnova

Hello Colin. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Chris Trawitz

Good product and great people to work with

1 year ago

Reply from Sunnova

Hello Chris. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Gloria Colon

Excellent service real good people will recommend

1 year ago

Reply from Sunnova

Hello Gloria. Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 11th, 2024

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Sarah Simmons

Overall, Exceptional Service and Care! Thank you!

1 year ago

Reply from Sunnova

Hello Sarah. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 18th, 2024

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Loretta Anthony

I like Sunnova. This survey did not work easily

1 year ago

Reply from Sunnova

Thank you, Loretta! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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SHOMIK CHAUDHURI

Excellent value for money. Excellent service

1 year ago

Reply from Sunnova

Thank you, SHOMIK! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Ron Gaudet

They do a good job and deliver what is promised

1 year ago

Reply from Sunnova

Hello Ron, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Carlos Maldonado (CarlosFace Productions's)

The best of the best! The best companny ever

1 year ago

Reply from Sunnova

Hi Carlos! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 25th, 2024

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Maribel Rodriguez-Laboy

EXCELLENT EQUIPMENT & SERVICES. I SAVING A LOT.

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Henry Portes

Great service and answered all my questions

1 year ago

Reply from Sunnova

Hello Henry, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Blanca Morales

Very satisfied with the service and very good experience.

1 year ago

Reply from Sunnova

Hello, Blanca. Thanks for the positive feedback. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. We're here to support you every step of the way!

Apr. 1st, 2024

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Dev McGlaughlin

Technician Tim was very knowledgeable and helpful.

1 year ago

Reply from Sunnova

Thank you, Dev McGlaughlin, for taking the time to write us a kind review. Glad to hear that Tim delivered great service and answered all of your questions. Enjoy your new solar system.

Mar. 25th, 2024

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Sandra Rivera

Excellent customer service and quick response.

1 year ago

Reply from Sunnova

Thank you, Sandra Rivera! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Robert L

Hassle free install. Nothing to do except soak up the sun.

1 year ago

Reply from Sunnova

Robert L, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 25th, 2024

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Michael Zanzano

Professional installation and services!!

1 year ago

Reply from Sunnova

Michael, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 26th, 2024

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Denise Dutton

Efficient service. Savings on the electric bill

1 year ago

Reply from Sunnova

Hi Denise, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Hector Rivera

Outstanding service and ease of resources.

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 26th, 2024

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Hector Gabriel Ramos

Good and safe for customers, very important.

1 year ago Edited June 28, 2024

Reply from Sunnova

Hi Hector Gabriel Ramos, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 26th, 2024

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Marianne Mazza

System works great. Can see savings on website

1 year ago

Reply from Sunnova

Hello Marianne Mazza, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 26th, 2024

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lisandra mercado

Love the service I would buy again if I had another home

1 year ago Edited June 5, 2024

Reply from Sunnova

Hola Lisandra! Gracias por la calificación de 5 estrellas con respecto a nuestro servicio. ¡Nos complace tenerlo como parte de nuestra familia Sunnova!

Mar. 26th, 2024

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Kris Pineda

I LOVE SUNNOVA. i want as many solar pannels as possible

1 year ago

Reply from Sunnova

Hi Kris, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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Carmelo T. Madera

Sunnova offered great products and services

1 year ago

Reply from Sunnova

Hello Carmelo, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Betty Ann Mullins

We have a positive experience with Sunnova

1 year ago Edited June 5, 2024

Reply from Sunnova

Hi Betty Ann Mullins! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Raymond Pryor

Quality of Materials and function of system.

1 year ago

Reply from Sunnova

Raymond Pryor, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Nancy Dillon

Knowledge of product and honesty. xxxxxx

1 year ago

Reply from Sunnova

Nancy Dillon thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Magali Alicea

The attention to the customer is very good.

1 year ago

Reply from Sunnova

Hello, Magali Alicea. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best in business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Jovet Kercado

Awesome and smooth process they are the best

1 year ago

Reply from Sunnova

Hi Jovet Kercado, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

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Orlando F Morales Guzman

Always take care of my concerns. Great service team.

1 year ago

Reply from Sunnova

Greetings! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Roma Pyle

Prompt service. We are very pleased. Thanks!

1 year ago

Reply from Sunnova

Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Kathleen LIsan

Efficient electric consumption and usage

1 year ago

Reply from Sunnova

Hi Kathleen, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Cristian Rosa

Good and efficient service and quality work

1 year ago

Reply from Sunnova

Cristian Rosa, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Fernandez

Best experience in customer service and products

1 year ago

Reply from Sunnova

Wayne Fernandez, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Luis Gabriel Vega Valentin

Like the Quick response and disponibility

1 year ago

Reply from Sunnova

Luis Gabriel Vega Valentin, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Angel Ostolaza

System works as it should and I have had no problems

1 year ago

Reply from Sunnova

Angel Ostolaza, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Rev. Tino Cordova

Great customer service. The system is working great!

1 year ago

Reply from Sunnova

Rev. Tino Cordova, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Josh Myer

Excellent service, follow through, and support.

1 year ago

Reply from Sunnova

Josh Myer, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Xross Rosario

No generator need it, all my appliance are safe now

1 year ago

Reply from Sunnova

Xross Rosario, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

Sunnova Reviews