Sunnova: Read 6,066 User Reviews From Real Homeowners

star star star star star

Luis Morales

Sunnova has an excellent customer service and product.

1 year ago Edited December 22, 2023

Reply from Sunnova

Luis Morales, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Dec. 27th, 2023

star star star star star

Mayra Santos

I really liked how well and fast everything worked

1 year ago

Reply from Sunnova

Hi Mayra! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

Charles Jenkins Childress, TX

On time arrival, friendly people , was very professional

1 year ago

Reply from Sunnova

Thank you, Charles! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

star star star star star

richard holzheimer Belford, NJ

i find the service and operation of their system good

1 year ago

Reply from Sunnova

Hello Richard Holzheimer, We greatly appreciate your positive feedback regarding our service and system operation. Your satisfaction remains our top priority, and we are dedicated to consistently exceeding your expectations. Thank you for choosing us as your provider!

Sep. 14th, 2023

star star star star star

Pedro Torres

Good Service, good timming and very empathetic.

1 year ago

Reply from Sunnova

Hi Pedro! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

sandra garibay Portola Valley, CA

system is great and everyone there is a professional

1 year ago

Reply from Sunnova

Hi Sandra! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

Jorge L Rivera Los Angeles, CA

GREAT PRODUCT. WORKS AS DESIGNED. NO ISSUES.

1 year ago

Reply from Sunnova

Hi Jorge! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

thomas lees New Bedford, MA

the whole system works great and looks good

1 year ago

Reply from Sunnova

Hello Thomas Lees, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 14th, 2023

star star star star star

Robert Owens Auburn, CA

Installation was easy and system works well.

1 year ago

Reply from Sunnova

Hello Robert, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 14th, 2023

star star star star star

Caroline Behrens Groveland, FL

Saves me money, easy to use and monitor.

1 year ago

Reply from Sunnova

Thank you for your note, Caroline. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! ~AG

Jun. 12th, 2023

star star star star star

Madeline Sotelo Clovis, CA

Rep explained system thoroughly including cost

1 year ago

Reply from Sunnova

Hi Madeline! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Carlos Molina

Great service, easy to understand and very professional

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Carlos Molina! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

star star star star star_border

Patti Oxenham Victorville, CA

The system works well but I always wonder if I paid too much.

1 year ago

Reply from Sunnova

Hi Patti! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Gary Stuber

Good equipment was installed, thank you very much!

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Gary! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

star star star star star

Dewitt Myers

I financed a whole house generator from Sunnova.

1 year ago

Reply from Sunnova

Thank you for your message, Dewitt Myers. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *JA*

Jun. 13th, 2023

star star star star star

Elba Perez

Good job, havent have a problem with my sysytem

1 year ago

Reply from Sunnova

Hello Elba Perez, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

star star star star star

Giovanni Carrion

Good product a lo of demand, only thing was time of install

1 year ago

Reply from Sunnova

Hi Giovanni Carrion! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

star star star star star

Hector Santiago

Service has been good and very good orientation

1 year ago

Reply from Sunnova

Thank you, Hector Santiago! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Jun. 7th, 2023

star star star star star

Jorge B Winter Haven, FL

Easy to use and great price. Would.not go with anyone else

1 year ago

Reply from Sunnova

Hi Jorge B! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 1st, 2023

star star star star star

Frankie Frati Orlando, FL

I like the opportunity to finance my solar system

1 year ago

Reply from Sunnova

Hello Frankie Frati, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ~AG

Jun. 1st, 2023

star star star star star_border

Joe Cordero

No problem wiht the system. It has responded well to power shortage

1 year ago

Reply from Sunnova

Hi Joe Cordero! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 1st, 2023

star star star star star

Fred Rivara East Norwich, NY

my system works well an your service has been excellent

1 year ago

Reply from Sunnova

Hi Fred Rivera! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Jun. 1st, 2023

star star star star star

Hermelinda Medeles Baytown, TX

I am saving money.a d it keeps my.roof in good condition

1 year ago

Reply from Sunnova

Hello Hermelinda Medeles, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 31st, 2023

star star star star star

John perez

Excellent service and more to come also the app love it

1 year ago

Reply from Sunnova

Hi John Perez! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

star star star star star

Rosemarie Castro

I am very happy with Sunnova. Excellent customer service.

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you Rosemarie Castro! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 31st, 2023

star star star star star

Matt Yunginger Ephrata, PA

Very good company. Would recommend to a friend

1 year ago

Reply from Sunnova

Hello Matt Yunginger, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 30th, 2023

star star star star star

Christian Rivera

Excellent services, product and customer services.

1 year ago

Reply from Sunnova

Hi Christian! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

star star star star star

Trevor Luman IL

Easy process and helpful staff. Would recommend

1 year ago

Reply from Sunnova

Thank you, Trevor! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 26th, 2023

star star star star star

Julio Otero Philadelphia, PA

Excellent service and rapid response to your needs.

1 year ago

Reply from Sunnova

Hello Julio, We are so happy to hear that your experience reflects what we strive for. Thank you for your positive feedback, and welcome to the Sunnova family! *MG*

May. 25th, 2023

star star star star star

Dustin Stiles

Great service, Great product, All issues resolved

1 year ago

Reply from Sunnova

Hi Dustin! We appreciate your feedback. Thank you for being part of the Sunnova family! *MG*

May. 25th, 2023

star star star star star

Bob Hauck (Hauck2) Peoria, AZ

Great install, professional service. On time

1 year ago

Reply from Sunnova

Hi Bob! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

star star star star star

Rich Jones Parker, CO

Reliable, responsive, easy to use and monitor via an app

1 year ago

Reply from Sunnova

Hi Rich Jones! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

star star star star star

roger gibson Los Angeles, CA

Great personal service quick response friendly people

1 year ago

Reply from Sunnova

Hi Roger! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

star star star star star

Carmen Murphy

very well orientated, good explinatio hoy it works

1 year ago

Reply from Sunnova

Thank you, Carmen Murphy! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

star star star star star

Fidelis Nkeih

systems are good but the process was not very smooth.

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you, Fidelis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DG*

May. 25th, 2023

star star star star star

Steffen Sorensen New York, NY

Great customer service, very responsive.

1 year ago

Reply from Sunnova

Hello Steffen Sorensen, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Wilfredo Rivera

Excellent company, with great customer service

1 year ago Edited May 24, 2023

Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Nelson Salcedo

Product works great with no problems at all.

1 year ago Edited March 22, 2024

Reply from Sunnova

Hello Nelson Salcedo, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

star star star star star_border

Joseph Giancaspro Philadelphia, PA

Sunnova's website has poor functionality, but company is otherwise good.

1 year ago

Reply from Sunnova

Hi, Joseph Giancaspro! We appreciate your feedback. Thank you for being part of the Sunnova family! *PL*

May. 25th, 2023

star star star star star

Richard Nowitz Rockville, MD

Always quick with phone support and responsive to concerns.

1 year ago

Reply from Sunnova

Hello Richard Nowitz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Alex Ortiz Merritt Island, FL

Great product will definitely buy again

1 year ago

Reply from Sunnova

Hello Alex Ortiz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Javier Rua

Sunnova is awesome! Great service and price.

1 year ago

Reply from Sunnova

Javier Rua, Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

star star star star star

Edgardo

I really like Sunnova because is a company you can trust.

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

star star star star star

Nora Skol Sarasota, FL

Happy with the product and customer service.

1 year ago

Reply from Sunnova

Hello Nora Skol, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

star star star star star

Stephen Shorette Rosedale, BC

Very happy with the service. & response time.

1 year ago

Reply from Sunnova

Hi Stephen Shorette! We appreciate your kind feedback regarding our service. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

star star star star star

Joanna Eatmon Napa, CA

Thank you sunnova for lowering my bills!

1 year ago

Reply from Sunnova

Hello Joanna Eatmon! your feedback is much appreciated. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

star star star star star_border

David Alan Ross Weymouth, MA

I get a English speaking customer service operator when I call.

1 year ago

Reply from Sunnova

Hello David Alan Ross! We ask that you please provide further information to customerservice@sunnova.com with a system ID or phone number so we may better assist. *DM*

May. 25th, 2023

star star star star star

George Kong Helendale, CA

Very nice service but need more information.

1 year ago Edited September 26, 2023

Reply from Sunnova

Hi George Kong! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

star star star star star

mhoberg Columbia, IL

Easy to work with. No surprises. Would highly recommend.

1 year ago

Reply from Sunnova

Hi mhoberg! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

star star star star star

kirk gray Birmingham, AL

Recommended. Transparent. No issues so far.

1 year ago

Reply from Sunnova

Hi Kirk Gray! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

Sunnova Reviews