Sunnova: Read 6,313 User Reviews From Real Homeowners

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Mm Pico Rivera, CA

Customer service. What service Help what help If your system is not working. They don't call. If you need help.maybe in 14 days

8 years ago

Reply from Sunnova

Hello Mm, we will like to help. Could you send us your system ID and a phone number where we can reach you at? HV

Mar. 10th, 2023

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Cheryl M Pomona, CA

What ever they did on my roof...is not right and they could care less. I am paying more now than I did before I got the solar on my roof.

8 years ago

Reply from Sunnova

Hello Cheryl M, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

Jun. 12th, 2023

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David Weger San Francisco, CA

The installation crew was very professional and organized!

9 years ago

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Patrick Washington

Awesome, Loved It My Bills are low and I love the deal that we have.

1 year ago

Reply from Sunnova

Hello Patrick Washington, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jul. 1st, 2024

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Sherrie Bolech

Love this company great sevice . Definitely would recommend them as well

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Sherrie Bolech! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 1st, 2024

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Robert Swinge r

customer service was a little lacking when I contacted them.

1 year ago

Reply from Sunnova

Hello Robert. Thank you for giving us the opportunity to serve you better. We look forward to helping you with your future concerns. Thank you kindly!

Jun. 27th, 2024

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Robert Leonard Wilson

Looked at several solar companies and decided Sunnova was the best.

1 year ago

Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Roger Judson

The are very quick to respond. They come out as needed in a short time

1 year ago

Reply from Sunnova

Hello Roger! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Tito Martinez

It is a great company to work with. The installation was phenomenal!

1 year ago Edited June 5, 2024

Reply from Sunnova

Hello Tito. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Antonio “Toñito” Alvarez

Excellent company. The experience with their services is very good.

1 year ago

Reply from Sunnova

Hello Antonio. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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TRACI POORMAN

We have been with Sunnove for almost a year , and they have been really nice.

1 year ago

Reply from Sunnova

Hello Traci! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Johnny Moreno

Sunnove is great. Glad I purchased panels. I save a lot per month.

1 year ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

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Clemente Reyes

Very happy with windmar. Would recommend to friends and family members.

1 year ago

Reply from Sunnova

Hello Clemente, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Peg Wright

Excellent company to work with and outstanding customer service.

1 year ago

Reply from Sunnova

Thank you, Peg Wright! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 22nd, 2024

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Bruce Steffen

Luke was very thorough.....and friendly.....Answered ALL my questions

1 year ago

Reply from Sunnova

Hello, Bruce. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Luke!

Mar. 22nd, 2024

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Robbie Perrone

Great sales! Great product! Huge savings! Definitely recommend!

1 year ago Edited June 5, 2024

Reply from Sunnova

Robbie, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Donna G

So far so good!!! New system recently installed under one year.

1 year ago

Reply from Sunnova

Greetings Donna! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Christian Miciano

Sunniva has excellent customer service! Great products and easy to use!

1 year ago

Reply from Sunnova

Greetings Christian, Thank you for choosing Sunnova! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Donald MacQueen

Service was promptly executed. Solar system is saving lots of money monthly.

1 year ago

Reply from Sunnova

Greetings Donald! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Osiris DeLeon

Great product and service. Sunnova and partners have treated me very good

1 year ago

Reply from Sunnova

Hello, Osiris DeLeon. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Sharon Lux

From knowledgeable presentation to professional installation, all 5 star.

1 year ago

Reply from Sunnova

Hi Sharon Lux! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Juan E. Velazquez Diaz

Sunnova is actively present in Puerto rico and Customer Service is exelent.

1 year ago

Reply from Sunnova

Hi Juan E Velazquez Diaz! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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David Bologna

Stands by there word and promises made during the installation process.

1 year ago

Reply from Sunnova

Thank you, David Bolonga! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Linda

So far all my questions have been answered in a timely manner.

1 year ago

Reply from Sunnova

Thank you, Linda! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Augustus Herrington Baltimore, MD

They came on time, worked diligently and let me know when they were finish

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Augustus Herrington. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Feb. 13th, 2024

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Maggie Starkey Farmington, NM

The employees we have dealt with have been courteous and friendly

1 year ago

Reply from Sunnova

Hello, Maggie Starkey we appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Jan. 2nd, 2024

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Dave Lynn Haverhill, MA

Making use of the environment to ssave energy, and Trinity came to us.

1 year ago

Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Martin L Tulare, CA

I like everything about the company to the workers to customer service

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Lynette J. Deptford, NJ

Great service. I’m enjoying my panels. Can’t wait to see the savings.

1 year ago

Reply from Sunnova

Thank you, Lynette! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Alphawindman IVL Las Vegas, NV

I've had no problems at all with the service and I am very happy

1 year ago

Reply from Sunnova

Hi Alphawindman IVL, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Devon Maple Tucson, AZ

Easy installation, a long process but they make sure its done right.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Devon Maple . Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 26th, 2023

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Grayson Sharp Davenport, FL

No pushy questions, I like getting billed as an email instead of snail mail.

1 year ago

Reply from Sunnova

Hello Grayson Sharp, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Charmaine Shimizu Las Vegas, NV

Savings, savings, savings each month since I signed the agreement with Sunnova!

1 year ago

Reply from Sunnova

Charmaine Shimizu, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 14th, 2023

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h0llyw00d 702 Las Vegas, NV

They are a great Companyand and team. They really do a great job

1 year ago

Reply from Sunnova

Hi h0llywood 702, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 8th, 2023

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Billy Worcester, MA

Friendly and honest. Jake was very good at explaining Solar and how I would save money

2 years ago

Reply from Sunnova

Greetings Billy, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 9th, 2023

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Shane Hyman

Ryan S is the man and so is Sunnova Energy. I get down with Sunnova

2 years ago Edited December 22, 2023

Reply from Sunnova

Thank you, Shane! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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JUAN A PADILLA

even though it is taking a big awhile...they are really on top of it

2 years ago Edited December 15, 2023

Reply from Sunnova

Hello JUAN A PADILLA thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Dec. 16th, 2023

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Peter Fucci Medford, NJ

System was setup quickly and now it saves us hundreds of dollars monthly.

2 years ago

Reply from Sunnova

Thank you, Peter Fucci, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

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Lucy Musetti

Profesional and eficient company from start to finish. Exelent service

2 years ago

Reply from Sunnova

Thank you, Lucy Musetti! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 19th, 2023

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Luis Sanchez

Saved alot in my electric bill. I have no problems with automatic payments

2 years ago

Reply from Sunnova

Hello Luis Sanchez! We appreciate the 5 star review and feedback! We strive to make this a hassle free transition.

Sep. 19th, 2023

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Victor Ruiz

The ststem works excelente durin the Last 2 years. Im happy.

2 years ago

Reply from Sunnova

Hello Victor, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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Candice Burridge Flanders, CT

Great price of electricity. I’ve never had a service problem

2 years ago

Reply from Sunnova

Hi Candice! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 14th, 2023

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Ralph Lewis Ashburn, VA

I really appreciate the service and professionalism of the Technician.

2 years ago

Reply from Sunnova

Hi Ralph Lewis, We appreciate your words. We're pleased to hear that our team met your expectations. Please don't hesitate to get in touch if you ever need our help again. Your satisfaction is important to us. We appreciate you choosing Sunnova!

Sep. 14th, 2023

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Brian Leite Los Angeles, CA

Great customer service. But my battery backup installation is taking longer then expected.

2 years ago

Reply from Sunnova

Thank you for bringing this to our attention, Brian. We are so sorry to hear about your experience. We would love the opportunity to look into this. You can chat with us through your MySunnova portal. Thank you for your patience.

Sep. 15th, 2023

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Baljinder Singh Santa Clara, CA

Sunnova is good company as far our experience with PV system PPA.

2 years ago

Reply from Sunnova

Hi Baljinder! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Sylvia Bonilla

Thank you for all your great services. Never had 1 bad thing to say.

2 years ago Edited June 5, 2024

Reply from Sunnova

Hello, Sylvia Bonilla. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Sep. 14th, 2023

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Danny Nieves

Excellent service. Very satisfied with your customer service

2 years ago

Reply from Sunnova

Hello Danny Nieves, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP

Jun. 12th, 2023

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Juan Berrios

I like the solar system and the energy security the system give to my home.

2 years ago

Reply from Sunnova

Hi Juan Berrios! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Thomas Heaton Newington, CT

So far, very satisfied with professionalism, service, timeliness, etc.

2 years ago

Reply from Sunnova

Hi Thomas. We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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shaun jones

Sunnova so far has been pretty quick considering just came out of a pandemic

2 years ago

Reply from Sunnova

Thank you for your message, Shaun Jones. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *JA*

Jun. 13th, 2023

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