Sunnova: Read 6,273 User Reviews From Real Homeowners

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Elmer

Everything promised from initial contact, to work done as promised.

5 years ago Edited January 10, 2024

Reply from Sunnova

Elmer, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jun. 22nd, 2021

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Charles Sparacino Holtsville, NY

Sun nova does good work they are very respectful and pay attention to detail

5 years ago

Reply from Sunnova

Good Morning Charles, Thank you for your positive feedback and Welcome to The Sunnova Family!. ^MP

Jul. 19th, 2019

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Andrew yaffe Chatsworth, CA

All good except took a while for electrical work to be completed and approved.

5 years ago

Reply from Sunnova

Good Morning Andrew, Thank you for your positive feedback and Welcome to The Sunnova Family!. ^MP

Jul. 19th, 2019

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Frank Boughner New Rochelle, NY

The Sunnova Team made my experience seamless.

5 years ago

Reply from Sunnova

Good Morning Frank, Thank you for your positive feedback and Welcome to The Sunnova Family!. ^MP

Jul. 19th, 2019

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wayne Orlando, FL

They took out to much money for the 1st 2 payments and I am still waiting on the 3rd payment to see

5 years ago

Reply from Sunnova

Good Morning Wayne, we are here to help. Could you please send us a message with your system id/phone number where we can reach you?. Thank you^MP

Jul. 19th, 2019

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Kenneth Park Easton, PA

Very professional. They cover everything in great detail.

5 years ago

Reply from Sunnova

Good Morning Kenneth, Thank you for your positive feedback and Welcome to The Sunnova Family! ^MP

Jul. 19th, 2019

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Michael Troiano Absecon, NJ

Easy effordable convenient honest reliable

5 years ago

Reply from Sunnova

Good Afternoon Michael Troiano , Thank you for your positive feedback and Welcome to the Sunnova Family! Thank you^OA

Jul. 10th, 2019

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Patrick Benoit Bridgeport, CT

She is a wonderful person always ready to help.

5 years ago

Reply from Sunnova

Thank you for sharing your story Patrick Benoit ! We are thrilled you made the decision to go solar and join un on our mission to provide energy independence!

Jun. 28th, 2019

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Holly Las Vegas, NV

Overall great service. We are still having a problem with one of the boxes.

5 years ago

Reply from Sunnova

Good Afternoon Holly, Thank you for reaching out, Our goal is to provide an exceptional customer service experience we value your feedback and will use it to improve. Please feel free to send me a private message or an email to with your contact information and we would have our specialist reach out to you shortly. Thank you^MP

May. 22nd, 2019

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Claudia Ogilvie Pittsfield, MA

The nicest group of people at every step of this process.

5 years ago

Reply from Sunnova

Hello Claudia, we value your positive review. Welcome to the Sunnova Family! ^KM

May. 14th, 2019

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Jason Nunes Pomfret Center, CT

Overall good experience and result. Was on-time and without any issues

6 years ago

Reply from Sunnova

Thank you Jason! We aim to provide the best customer experience and are constantly working to cut down our installation process time. We are thrilled that you're now a member of our Sunnova family!^MO

Apr. 8th, 2019

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Kaye Wheatland, CA

The young gentleman I worked with were great!

6 years ago

Reply from Sunnova

Hello Kaye, we appreciate your positive review. Welcome to the Sunnova Family! ^MO

Apr. 8th, 2019

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JC Hammonton, NJ

kept us well-informed throughout the process

6 years ago

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Dawn Ferrara Oaklyn, NJ

The staff was knowledgeable and patient and very friendly

6 years ago

Reply from Sunnova

Thank you, Dawn Ferrara! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!^MO

Feb. 1st, 2019

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MAD AS CUSTOMER San Diego, CA

AFTER GETTING SUNNOVA DID'NT SAVE A DIME STILL HAD ELECTRIC BILLS TO THE ROOF PLUS HAD TO PAY SUNNOVA NO SAVINGS GETTING SOLAR HAS COST ME MORE

6 years ago

Reply from Sunnova

Thank you for reaching out, we are here to assist you. Please send us an internal message with your system id and/or contact information and we will be glad to address your concerns. ^KM

Jan. 30th, 2019

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Linda S McIntosh Exeter, CA

I have had no training on the system or how it works, I have no account number with which to set up an online account.

6 years ago

Reply from Sunnova

Hello Linda S McIntosh, I apologize that this has been your experience with Sunnova. I will be more than happy to have an agent reach out to you and address your concerns. ^JG

Jan. 25th, 2019

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Mark East Haven, CT

We are very happy with the speed of installation

6 years ago

Reply from Sunnova

Hi Mark. Thank you so much for the great review! We aim to provide the best customer experience and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family Mark!

Dec. 19th, 2018

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Linda Calabresr Neptune City, NJ

Excellent service. Fast & very professional.

6 years ago

Reply from Sunnova

Thank you Linda, We aim to provide the best customer experience , We appreciate your positive feedback. ^KM

Jul. 27th, 2018

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Rosanna alamo

That is the worst solar conpani ..bad costumer service ..doble facturación and dont honor the warranties...not recomeded

7 years ago

Reply from Sunnova

Thank you for bringing this to our attention. Can you send us a private message with your system ID and a phone number where we can contact you? We will analyze this immediately. Thank you HV

Mar. 9th, 2023

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Mm Pico Rivera, CA

Customer service. What service Help what help If your system is not working. They don't call. If you need help.maybe in 14 days

7 years ago

Reply from Sunnova

Hello Mm, we will like to help. Could you send us your system ID and a phone number where we can reach you at? HV

Mar. 10th, 2023

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Cheryl M Pomona, CA

What ever they did on my roof...is not right and they could care less. I am paying more now than I did before I got the solar on my roof.

7 years ago

Reply from Sunnova

Hello Cheryl M, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

Jun. 12th, 2023

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David Weger San Francisco, CA

The installation crew was very professional and organized!

8 years ago

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Jeff Lees

Everything went pretty smooth. All the people were super nice!

9 months ago

Reply from Sunnova

Hello Jeff. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jul. 2nd, 2024

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William Matos

I love it because I will always have light.

9 months ago

Reply from Sunnova

Hello William. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Angel Lopez

reliability, good equipment and people oriented

9 months ago

Reply from Sunnova

Hello Angel! Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Robert C Reier

Good product for the money. Good service

9 months ago

Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

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Ben-Dahvid Ramirez

They have to offer what others can’t/wont

10 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Angel Lugo

Quick installation and easy going process

10 months ago

Reply from Sunnova

Hello Angel. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

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Vettie 90

New installation so I really can't say. So far it's working fine.

10 months ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 11th, 2024

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Megan Watkins

So easy to work with! Very friendly and quick work.

10 months ago

Reply from Sunnova

Hello Megan. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 11th, 2024

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Andrewlyn G Bailey

Good communication, would tell others about this company.

10 months ago

Reply from Sunnova

Hello Andrewlyn! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Merani Munoz

I like everithing. Very good service and equipment

10 months ago

Reply from Sunnova

Hello Merani. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Colin Kent

Great company with amazing people working for it

10 months ago

Reply from Sunnova

Hello Colin. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Chris Trawitz

Good product and great people to work with

10 months ago

Reply from Sunnova

Hello Chris. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Gloria Colon

Excellent service real good people will recommend

10 months ago

Reply from Sunnova

Hello Gloria. Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 11th, 2024

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Sarah Simmons

Overall, Exceptional Service and Care! Thank you!

10 months ago

Reply from Sunnova

Hello Sarah. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 18th, 2024

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Loretta Anthony

I like Sunnova. This survey did not work easily

10 months ago

Reply from Sunnova

Thank you, Loretta! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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SHOMIK CHAUDHURI

Excellent value for money. Excellent service

10 months ago

Reply from Sunnova

Thank you, SHOMIK! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Ron Gaudet

They do a good job and deliver what is promised

10 months ago

Reply from Sunnova

Hello Ron, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Carlos Maldonado (CarlosFace Productions's)

The best of the best! The best companny ever

10 months ago

Reply from Sunnova

Hi Carlos! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 25th, 2024

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Maribel Rodriguez-Laboy

EXCELLENT EQUIPMENT & SERVICES. I SAVING A LOT.

10 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Henry Portes

Great service and answered all my questions

10 months ago

Reply from Sunnova

Hello Henry, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Clemente Reyes

Very happy with windmar. Would recommend to friends and family members.

1 year ago

Reply from Sunnova

Hello Clemente, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Peg Wright

Excellent company to work with and outstanding customer service.

1 year ago

Reply from Sunnova

Thank you, Peg Wright! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 22nd, 2024

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Bruce Steffen

Luke was very thorough.....and friendly.....Answered ALL my questions

1 year ago

Reply from Sunnova

Hello, Bruce. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Luke!

Mar. 22nd, 2024

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Robbie Perrone

Great sales! Great product! Huge savings! Definitely recommend!

1 year ago Edited June 5, 2024

Reply from Sunnova

Robbie, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Donna G

So far so good!!! New system recently installed under one year.

1 year ago

Reply from Sunnova

Greetings Donna! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Christian Miciano

Sunniva has excellent customer service! Great products and easy to use!

1 year ago

Reply from Sunnova

Greetings Christian, Thank you for choosing Sunnova! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Donald MacQueen

Service was promptly executed. Solar system is saving lots of money monthly.

1 year ago

Reply from Sunnova

Greetings Donald! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Osiris DeLeon

Great product and service. Sunnova and partners have treated me very good

1 year ago

Reply from Sunnova

Hello, Osiris DeLeon. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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