Sunnova: Read 6,273 User Reviews From Real Homeowners

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Angella Dyer Queens, NY

Process / Information made simple and easy to understand.

2 years ago

Reply from Sunnova

Hi Angella Dyer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 8th, 2023

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Angie Otero Orlando, FL

I like it that ALWAYS I have electricity

2 years ago Edited February 8, 2023

Reply from Sunnova

Hello Angie Otero, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Feb. 8th, 2023

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Noel Santos

There is nothing that Sunnova has not answered when I ask.

2 years ago Edited May 24, 2023

Reply from Sunnova

Hi Noel Santos! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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Michael Teague San Antonio, TX

Installers were great and so was elite that sold me the system other than that I've been very disappointed with the whole process of going solar.

2 years ago

Reply from Sunnova

Hello Michael Teague, we are sorry to hear that. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you? *DMS*

Feb. 6th, 2023

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Anthony Ruiz

Excellent equipment and better service and quality

2 years ago Edited February 6, 2023

Reply from Sunnova

Thank you, Anthony Ruiz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Feb. 6th, 2023

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George C Schreiber Carlisle, PA

Was fine with 95% of process Trouble with some follow up.

2 years ago

Reply from Sunnova

Hi George C Schreiber! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 1st, 2023

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Mike Lagimoniere Columbus, MS

Great solar panels the money they save me

2 years ago Edited May 24, 2023

Reply from Sunnova

Hi Mike Lagimoniere! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Feb. 4th, 2023

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Nancy Ruiz Los Angeles, CA

Awesome service and great results. Love it

2 years ago

Reply from Sunnova

Hi Nancy Ruiz! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 25th, 2023

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John Alessi Philadelphia, PA

I am happy with the installation and the savings.

2 years ago Edited June 12, 2023

Reply from Sunnova

Hi John Alessi! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 23rd, 2023

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amanda haro Yucaipa, CA

This company is great with customer service

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback,amanda haro

amanda haro

amanda haro

Thank you for sharing your positive feedback, Amanda Haro! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! HV

Jan. 23rd, 2023

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Randall Witkos Wethersfield, CT

Great company, great products and excellent to deal with!

2 years ago Edited May 24, 2023

Reply from Sunnova

Hello Randall Witkos, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Jan. 18th, 2023

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Butch Frehafer

Saving money the only thing that I wish is to rent to buy

2 years ago

Reply from Sunnova

Hi Butch Frehafer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 17th, 2023

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Arlene Wright Covington, VA

Fantastic service! Very impressive and knowledgeable.

2 years ago

Reply from Sunnova

Hi Arlene Wright! We appreciate your feedback. Thank you for being part of the Sunnova Family! HV

Jan. 13th, 2023

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leo belanger Hartford, CT

Very good to do business with they do all the work

2 years ago

Reply from Sunnova

Thank you, Leo Belanger! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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Luis Cardenas Fort Lauderdale, FL

Professional services and customer service

2 years ago

Reply from Sunnova

Thank you, Luis Cardenas! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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Elaine Matthews Taunton, MA

Professional ism, courtesy and knowledgeable

2 years ago

Reply from Sunnova

Hello Elaine Matthews, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Jan. 3rd, 2023

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Anthony Dela Rosa St. Cloud, FL

I have had zero contact with anyone from sunnova; I would appreciate an email from an employee or a phone call.

2 years ago

Reply from Sunnova

Hello Anthony, we will like to help. Could you send us your system ID and a phone number where we can reach you at?*EB*

Dec. 29th, 2022

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Hui Lan LEWIS Surprise, AZ

I like the fast service they provide so far

2 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Hui Lan Lewis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Dec. 28th, 2022

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Margaret Pinero

Their fast response to any claim and follow up

2 years ago

Reply from Sunnova

Hello Margaret Pinero, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Dec. 27th, 2022

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Todd Eades TX

Quick approval. Kept me in the loop about progress.

2 years ago

Reply from Sunnova

Thank you, Todd Eades! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *KL*

Dec. 22nd, 2022

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Felix suero

Great customer service and you do save on electricity

2 years ago Edited March 28, 2023

Reply from Sunnova

Hi, Felix Suero We appreciate your feedback. Thank you for being part of the Sunnova Family! *XR*

Dec. 21st, 2022

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Mark A Stocking Blythe, CA

Great service. Excellent product as advertised.

2 years ago Edited September 26, 2023

Reply from Sunnova

Hi Mark A Stocking! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *XR*

Dec. 16th, 2022

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Ellen San Diego, CA

Excellent costumer service and professional.

2 years ago

Reply from Sunnova

Hi Ellen! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *XR*

Dec. 16th, 2022

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Mitchell Crespi Santa Paula, CA

Joel and Jessie were terrific Thank you. All the best.

2 years ago

Reply from Sunnova

Hi Mitchell Crespi! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 14th, 2022

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minnie lin Houston, TX

Their service is very professional and good

2 years ago

Reply from Sunnova

Hello minnie lin, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *XR*

Dec. 13th, 2022

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Nipon Sribanpot Wellfleet, MA

Good customer services, knowledgeable staffs to answer many questions.

2 years ago

Reply from Sunnova

Hi Nipon Sribanpot! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 13th, 2022

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Orlando Pagan St. Petersburg, FL

Great service was fast and great information.

2 years ago

Reply from Sunnova

Hi Orlando Pagan! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! HV

Dec. 8th, 2022

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David Valencia Darien, CT

I just got solar and already starting to recieve installation problems. If I don't contact anyone it stays without any production.

2 years ago

Reply from Sunnova

Thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. We are currently reviewing your account and will have one of our agents reach out to you shortly to address your concerns. Please know we take this matter seriously and look forward to addressing your concerns. HV

Dec. 6th, 2022

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ERLINDA MANGOSONG Antioch, CA

Great job of being very on time with appointments!

2 years ago

Reply from Sunnova

Hello ERLINDA MANGOSONG, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.HV

Dec. 6th, 2022

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John Sinnott Wareham, MA

Very professional, no bs, good folks. thanks

2 years ago

Reply from Sunnova

Hello John Sinnott, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Dec. 6th, 2022

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Michael vess Macungie, PA

Great experience! Very knowledgeable team!

2 years ago

Reply from Sunnova

Thank you, Michael vess! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Dec. 5th, 2022

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Carol Wernli Cassville, NJ

Everything was well handled by the team. No worries !

2 years ago

Reply from Sunnova

Hi Carol Wernli! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 1st, 2022

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Felix Rodríguez

Awesome design and performance. Good quality panels.

2 years ago

Reply from Sunnova

Hello Felix Rodríguez, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Dec. 1st, 2022

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Kadijatu Samba Los Angeles, CA

I love everything about, I. Satisfied with everything

2 years ago Edited November 30, 2022

Reply from Sunnova

Hi Kadijatu Samba! We appreciate your feedback. Thank you for being part of the Sunnova Family!HV

Dec. 7th, 2022

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Hurbens

You do good job and you guys are very respectful

2 years ago

Reply from Sunnova

Hi Hurbens! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Nov. 28th, 2022

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Niall King Calgary, AB

Customer Service Does NOT KNOW how to answer difficult questions, That means a question outside of their 17 or so scripted questions.

2 years ago

Reply from Sunnova

Thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. We are currently reviewing your account and will have one of our agents reach out to you shortly to address your concerns. Please know we take this matter seriously and look forward to addressing your concerns.HV

Nov. 23rd, 2022

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Coray Seifert White Plains, NY

Great install, great product. Happy to be a customer.

2 years ago

Reply from Sunnova

HiCoray Seifert! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!HV

Nov. 22nd, 2022

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Maria Corazon Zampini Buena Park, CA

They installed it fast and clean up the mess

2 years ago

Reply from Sunnova

Hi Maria Corazon Zampini! We appreciate your feedback. Thank you for being part of the Sunnova Family! *XR*

Nov. 21st, 2022

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Judy Dec North Adams, MA

We loved our rep that set us up .He was very well informed and easy to talk to.

2 years ago Edited December 21, 2023

Reply from Sunnova

Hi Judy Dec! We appreciate your feedback. Thank you for being part of the Sunnova Family! *XR*

Nov. 21st, 2022

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Skye Cheney New Port Richey, FL

Great experience! Seamless process! Thank you!!

2 years ago

Reply from Sunnova

Thank you, Skye Cheney! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Nov. 18th, 2022

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Katie McBrien East Falmouth, MA

Great, so far. Clean, neat panels. Great communication.

2 years ago

Reply from Sunnova

Thank you, Katie McBrien! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Nov. 15th, 2022

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Law law New Rochelle, NY

They are very professional and best at what they do.

2 years ago

Reply from Sunnova

Thank you, Law law! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Nov. 14th, 2022

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radames rodriguez

Very professional crew fast clean job on time!

2 years ago

Reply from Sunnova

Hello Radames Rodriguez, thank you for taking the time to give us a 5-star rating. +KL

Nov. 10th, 2022

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Ed D Vancouver, BC

Sunnova called after I signed the contract

2 years ago

Reply from Sunnova

Thank you, Ed D! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Oct. 31st, 2022

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Henry De La Cruz West Hartford, CT

I like how easy and quickly you made the process .

2 years ago Edited June 7, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Henry De La Cruz! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 28th, 2022

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Nelson Javier Curbelo

Very good customer service, very friendly and polite

2 years ago Edited June 5, 2024

Reply from Sunnova

Hello Nelson! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Shaun Magill Linwood, NJ

Excellent customer service. Always respond quickly.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Shaun Magill! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LS*

Oct. 21st, 2022

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Pamela weaner FL

Professional , and able to answer questions .

2 years ago

Reply from Sunnova

Hi Pamela weaner! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *LS*

Oct. 21st, 2022

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AGN Baltimore, MD

Good quick service. Transparency. Qualified personnel.

2 years ago

Reply from Sunnova

Thank you, AGN! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LS*

Oct. 21st, 2022

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Jose Diaz

Great service very efficient and capable

2 years ago

Reply from Sunnova

Hi Jose Diaz, thank you for your feedback. We are glad you made the decision on going solar!**MV

Oct. 18th, 2022

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