Sunnova: Read 6,080 User Reviews From Real Homeowners

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Tom Bermingham Marana, AZ

Completed installation on time. Great to work with.

5 years ago

Reply from Sunnova

Hello Tom, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to Solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. Thank you^MP

Sep. 19th, 2019

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Jeff Danbury, CT

Communication in every step of the process was terrific.

5 years ago

Reply from Sunnova

Good Morning Jeff, Thank you for your positive feedback and Welcome to the Sunnova Family!. Thank you^MP

Sep. 19th, 2019

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Rafael Hernando El Paso, TX

The panels went down and nobody contacted me until the electric company sent me a bill for more than I was paying before the panels were installed.

5 years ago

Reply from Sunnova

Good Afternoon Rafael, Thank you for bringing this to our attention. If you could please send us a private message with your System ID/Phone number where we can reach you? One of our agents will reach out to you within the next 2-3 business hours. Thank you^MO

Jul. 23rd, 2019

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Sean Laurelton, NJ

Everything and everyone were great! Thank you!

5 years ago

Reply from Sunnova

Hello Sean, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Jul. 19th, 2019

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Elmer

Everything promised from initial contact, to work done as promised.

5 years ago Edited January 10, 2024

Reply from Sunnova

Elmer, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jun. 22nd, 2021

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Charles Sparacino Holtsville, NY

Sun nova does good work they are very respectful and pay attention to detail

5 years ago

Reply from Sunnova

Good Morning Charles, Thank you for your positive feedback and Welcome to The Sunnova Family!. ^MP

Jul. 19th, 2019

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Andrew yaffe Chatsworth, CA

All good except took a while for electrical work to be completed and approved.

5 years ago

Reply from Sunnova

Good Morning Andrew, Thank you for your positive feedback and Welcome to The Sunnova Family!. ^MP

Jul. 19th, 2019

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Frank Boughner New Rochelle, NY

The Sunnova Team made my experience seamless.

5 years ago

Reply from Sunnova

Good Morning Frank, Thank you for your positive feedback and Welcome to The Sunnova Family!. ^MP

Jul. 19th, 2019

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wayne Orlando, FL

They took out to much money for the 1st 2 payments and I am still waiting on the 3rd payment to see

5 years ago

Reply from Sunnova

Good Morning Wayne, we are here to help. Could you please send us a message with your system id/phone number where we can reach you?. Thank you^MP

Jul. 19th, 2019

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Kenneth Park Easton, PA

Very professional. They cover everything in great detail.

5 years ago

Reply from Sunnova

Good Morning Kenneth, Thank you for your positive feedback and Welcome to The Sunnova Family! ^MP

Jul. 19th, 2019

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Michael Troiano Absecon, NJ

Easy effordable convenient honest reliable

5 years ago

Reply from Sunnova

Good Afternoon Michael Troiano , Thank you for your positive feedback and Welcome to the Sunnova Family! Thank you^OA

Jul. 10th, 2019

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Patrick Benoit Bridgeport, CT

She is a wonderful person always ready to help.

5 years ago

Reply from Sunnova

Thank you for sharing your story Patrick Benoit ! We are thrilled you made the decision to go solar and join un on our mission to provide energy independence!

Jun. 28th, 2019

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Holly Las Vegas, NV

Overall great service. We are still having a problem with one of the boxes.

5 years ago

Reply from Sunnova

Good Afternoon Holly, Thank you for reaching out, Our goal is to provide an exceptional customer service experience we value your feedback and will use it to improve. Please feel free to send me a private message or an email to with your contact information and we would have our specialist reach out to you shortly. Thank you^MP

May. 22nd, 2019

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Claudia Ogilvie Pittsfield, MA

The nicest group of people at every step of this process.

5 years ago

Reply from Sunnova

Hello Claudia, we value your positive review. Welcome to the Sunnova Family! ^KM

May. 14th, 2019

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Jason Nunes Pomfret Center, CT

Overall good experience and result. Was on-time and without any issues

5 years ago

Reply from Sunnova

Thank you Jason! We aim to provide the best customer experience and are constantly working to cut down our installation process time. We are thrilled that you're now a member of our Sunnova family!^MO

Apr. 8th, 2019

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Kaye Wheatland, CA

The young gentleman I worked with were great!

5 years ago

Reply from Sunnova

Hello Kaye, we appreciate your positive review. Welcome to the Sunnova Family! ^MO

Apr. 8th, 2019

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JC Hammonton, NJ

kept us well-informed throughout the process

5 years ago

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Dawn Ferrara Oaklyn, NJ

The staff was knowledgeable and patient and very friendly

5 years ago

Reply from Sunnova

Thank you, Dawn Ferrara! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!^MO

Feb. 1st, 2019

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MAD AS CUSTOMER San Diego, CA

AFTER GETTING SUNNOVA DID'NT SAVE A DIME STILL HAD ELECTRIC BILLS TO THE ROOF PLUS HAD TO PAY SUNNOVA NO SAVINGS GETTING SOLAR HAS COST ME MORE

5 years ago

Reply from Sunnova

Thank you for reaching out, we are here to assist you. Please send us an internal message with your system id and/or contact information and we will be glad to address your concerns. ^KM

Jan. 30th, 2019

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Linda S McIntosh Exeter, CA

I have had no training on the system or how it works, I have no account number with which to set up an online account.

5 years ago

Reply from Sunnova

Hello Linda S McIntosh, I apologize that this has been your experience with Sunnova. I will be more than happy to have an agent reach out to you and address your concerns. ^JG

Jan. 25th, 2019

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Mark East Haven, CT

We are very happy with the speed of installation

6 years ago

Reply from Sunnova

Hi Mark. Thank you so much for the great review! We aim to provide the best customer experience and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family Mark!

Dec. 19th, 2018

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Linda Calabresr Neptune City, NJ

Excellent service. Fast & very professional.

6 years ago

Reply from Sunnova

Thank you Linda, We aim to provide the best customer experience , We appreciate your positive feedback. ^KM

Jul. 27th, 2018

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Rosanna alamo

That is the worst solar conpani ..bad costumer service ..doble facturación and dont honor the warranties...not recomeded

6 years ago

Reply from Sunnova

Thank you for bringing this to our attention. Can you send us a private message with your system ID and a phone number where we can contact you? We will analyze this immediately. Thank you HV

Mar. 9th, 2023

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Mm Pico Rivera, CA

Customer service. What service Help what help If your system is not working. They don't call. If you need help.maybe in 14 days

7 years ago

Reply from Sunnova

Hello Mm, we will like to help. Could you send us your system ID and a phone number where we can reach you at? HV

Mar. 10th, 2023

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Cheryl M Pomona, CA

What ever they did on my roof...is not right and they could care less. I am paying more now than I did before I got the solar on my roof.

7 years ago

Reply from Sunnova

Hello Cheryl M, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

Jun. 12th, 2023

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David Weger San Francisco, CA

The installation crew was very professional and organized!

8 years ago

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Blanca Morales

Very satisfied with the service and very good experience.

9 months ago

Reply from Sunnova

Hello, Blanca. Thanks for the positive feedback. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. We're here to support you every step of the way!

Apr. 1st, 2024

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Dev McGlaughlin

Technician Tim was very knowledgeable and helpful.

9 months ago

Reply from Sunnova

Thank you, Dev McGlaughlin, for taking the time to write us a kind review. Glad to hear that Tim delivered great service and answered all of your questions. Enjoy your new solar system.

Mar. 25th, 2024

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Sandra Rivera

Excellent customer service and quick response.

9 months ago

Reply from Sunnova

Thank you, Sandra Rivera! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Robert L

Hassle free install. Nothing to do except soak up the sun.

9 months ago

Reply from Sunnova

Robert L, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 25th, 2024

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Michael Zanzano

Professional installation and services!!

9 months ago

Reply from Sunnova

Michael, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 26th, 2024

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Denise Dutton

Efficient service. Savings on the electric bill

9 months ago

Reply from Sunnova

Hi Denise, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Hector Rivera

Outstanding service and ease of resources.

9 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 26th, 2024

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Hector Gabriel Ramos

Good and safe for customers, very important.

9 months ago Edited June 28, 2024

Reply from Sunnova

Hi Hector Gabriel Ramos, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 26th, 2024

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Marianne Mazza

System works great. Can see savings on website

9 months ago

Reply from Sunnova

Hello Marianne Mazza, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 26th, 2024

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lisandra mercado

Love the service I would buy again if I had another home

9 months ago Edited June 5, 2024

Reply from Sunnova

Hola Lisandra! Gracias por la calificación de 5 estrellas con respecto a nuestro servicio. ¡Nos complace tenerlo como parte de nuestra familia Sunnova!

Mar. 26th, 2024

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Kris Pineda

I LOVE SUNNOVA. i want as many solar pannels as possible

9 months ago

Reply from Sunnova

Hi Kris, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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Carmelo T. Madera

Sunnova offered great products and services

9 months ago

Reply from Sunnova

Hello Carmelo, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Betty Ann Mullins

We have a positive experience with Sunnova

9 months ago Edited June 5, 2024

Reply from Sunnova

Hi Betty Ann Mullins! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Raymond Pryor

Quality of Materials and function of system.

9 months ago

Reply from Sunnova

Raymond Pryor, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Nancy Dillon

Knowledge of product and honesty. xxxxxx

9 months ago

Reply from Sunnova

Nancy Dillon thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Magali Alicea

The attention to the customer is very good.

9 months ago

Reply from Sunnova

Hello, Magali Alicea. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best in business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Jovet Kercado

Awesome and smooth process they are the best

9 months ago

Reply from Sunnova

Hi Jovet Kercado, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

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Orlando F Morales Guzman

Always take care of my concerns. Great service team.

9 months ago

Reply from Sunnova

Greetings! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Roma Pyle

Prompt service. We are very pleased. Thanks!

9 months ago

Reply from Sunnova

Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Kathleen LIsan

Efficient electric consumption and usage

9 months ago

Reply from Sunnova

Hi Kathleen, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Cristian Rosa

Good and efficient service and quality work

9 months ago

Reply from Sunnova

Cristian Rosa, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Fernandez

Best experience in customer service and products

9 months ago

Reply from Sunnova

Wayne Fernandez, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Luis Gabriel Vega Valentin

Like the Quick response and disponibility

9 months ago

Reply from Sunnova

Luis Gabriel Vega Valentin, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Angel Ostolaza

System works as it should and I have had no problems

9 months ago

Reply from Sunnova

Angel Ostolaza, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

Sunnova Reviews