Sunnova: Read 6,313 User Reviews From Real Homeowners

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Gale Brunson Phoenix, AZ

The system is not woking the way I was told it would. And I can't get anyone out here to look at it.

2 years ago

Reply from Sunnova

Hello Gale Brunson, we are sorry to hear you have been having issues with your solar system.
Can you send an email to digital-interactions@sunnova.com with your system ID and a phone number where we can reach you at? *NR*

Mar. 29th, 2023

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Richard Las Vegas, NV

Ease of communication when question or issues arise.

2 years ago

Reply from Sunnova

Hi Richard! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Mar. 28th, 2023

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Jerry Pennabaker Chambersburg, PA

Saves me money . And Convenient Works even on cloudy days

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Jerry Pennabaker! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! * ~AG

Mar. 24th, 2023

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Tony Rivera

Never had problem with Sunnova nor my system

2 years ago Edited November 26, 2024

Reply from Sunnova

Hi Tony, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Nov. 26th, 2024

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Luis Santana

Customer service, very good and respectful.

2 years ago Edited April 2, 2024

Reply from Sunnova

Hello Luis! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Apr. 3rd, 2024

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VICTOR R OQUENDO

MOST LIKED: EXCELLENT SERVICE, FAST AND EFFICIENT

2 years ago Edited June 13, 2024

Reply from Sunnova

Hello VICTOR R OQUENDO, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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James shabelski sr

The installation crew was fantastic and very efficient.

2 years ago

Reply from Sunnova

Hello, James Shabelski Sr. We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Willis White Plains, NY

There are on time service and professionalism

2 years ago

Reply from Sunnova

Hi Willis! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 16th, 2023

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Roxanne Feeney New York, NY

Representative very informative and answered all questions!

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Roxanne Feeney! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CJ*

Mar. 13th, 2023

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Miriam Rodriguez

Every step taken was well done. I have no negative comments

2 years ago Edited March 13, 2023

Reply from Sunnova

Hi Miriam Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 13th, 2023

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Roberto Figueroa

Great service on Every step of the process.

2 years ago Edited March 9, 2023

Reply from Sunnova

Hi Roberto Figeroa! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 9th, 2023

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george pasiakos Coventry, CT

Super simple to get approved and a incredibly low rate.

2 years ago

Reply from Sunnova

Hi George Pasiakos, We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 8th, 2023

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karlospluck

Easy process. Great team helping me along the way

2 years ago

Reply from Sunnova

Hello Karlos Pluck, We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 9th, 2023

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Sante Isopo Manchester, CT

I never had a problem with my solar panels!

2 years ago Edited March 4, 2024

Reply from Sunnova

Thank you, Sante Isopo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ^SG

Mar. 6th, 2023

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Bonnie Bott

Finally got turned on. Thank you sunnova

2 years ago

Reply from Sunnova

Hello Bonnie Bott, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Mar. 4th, 2023

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Rena Deleon San Francisco, CA

Communication and follow through was great.

2 years ago

Reply from Sunnova

Hello Rena Deleon, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Mar. 4th, 2023

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Lerivera

Installation was perfect, no issues so far with equipment

2 years ago

Reply from Sunnova

Thank you, Lerivera! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

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Carlos Perez

The system si great. It's efficient and recomended

2 years ago Edited December 13, 2023

Reply from Sunnova

Hello Carlos Perez, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Dec. 16th, 2023

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XGB Productions

Fast installation, clean and organized work!

2 years ago

Reply from Sunnova

Thank you, XGB Productions
! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

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Matt Providence, RI

Was pleased with the prompt service in a timely manner

2 years ago

Reply from Sunnova

Hello Matt, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 25th, 2023

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Ronnie Jeffrey Killeen, TX

Very affordable better than what I expected.

2 years ago Edited June 7, 2023

Reply from Sunnova

Hello Ronnie Jeffrey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

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Chica Boricua

Excellent customer service Definitive recommend

2 years ago Edited June 13, 2024

Reply from Sunnova

Hello Chica Boricua, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 21st, 2023

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Dwayne Reevey Keansburg, NJ

Very fast process. Communication was great

2 years ago

Reply from Sunnova

Hello Dwayne Reevey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

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Suresh Padarthi Mechanicsburg, PA

Not really , Team did a great work at my home

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Suresh Padarthi! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Feb. 21st, 2023

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justin yaziel Padilla Molina Alpharetta, GA

Great service and user friendly systems!

2 years ago Edited September 15, 2023

Reply from Sunnova

Hello Justin, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 20th, 2023

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Dionisio Ramos Top Paper Printing

The company that install was very proffecional

2 years ago

Reply from Sunnova

Hi Dionisio Ramos Top Paper Printing! We appreciate your feedback. Thank you for being part of the Sunnova Family! *EO*

Feb. 17th, 2023

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Eduardo Cardona

Service oriented personnel and competent

2 years ago

Reply from Sunnova

Hello Eduardo Cardona, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 17th, 2023

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Elizabeth Quinones

I like my system. I hope that I have no future problems.

2 years ago

Reply from Sunnova

Hi Elizabeth Quinones! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

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Robert Cairns San Antonio, TX

They were prompt and did what they said they would do

2 years ago

Reply from Sunnova

Hi Robert Cairns! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

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Shankar Achanta Frisco, TX

Great product offer. Smooth installation experience.

2 years ago

Reply from Sunnova

Hi Shankar Achanta! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *EO*

Feb. 10th, 2023

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Carol Bair Hanover, PA

They took care of everything. Fast and efficient.

2 years ago

Reply from Sunnova

Hello Carol Bair, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and being part of the Sunnova Family! JC

Feb. 9th, 2023

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Angella Dyer Queens, NY

Process / Information made simple and easy to understand.

2 years ago

Reply from Sunnova

Hi Angella Dyer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 8th, 2023

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Angie Otero Orlando, FL

I like it that ALWAYS I have electricity

2 years ago Edited February 8, 2023

Reply from Sunnova

Hello Angie Otero, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Feb. 8th, 2023

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Noel Santos

There is nothing that Sunnova has not answered when I ask.

2 years ago Edited May 24, 2023

Reply from Sunnova

Hi Noel Santos! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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Michael Teague San Antonio, TX

Installers were great and so was elite that sold me the system other than that I've been very disappointed with the whole process of going solar.

2 years ago

Reply from Sunnova

Hello Michael Teague, we are sorry to hear that. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you? *DMS*

Feb. 6th, 2023

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Anthony Ruiz

Excellent equipment and better service and quality

2 years ago Edited February 6, 2023

Reply from Sunnova

Thank you, Anthony Ruiz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Feb. 6th, 2023

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George C Schreiber Carlisle, PA

Was fine with 95% of process Trouble with some follow up.

2 years ago

Reply from Sunnova

Hi George C Schreiber! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 1st, 2023

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Mike Lagimoniere Columbus, MS

Great solar panels the money they save me

2 years ago Edited May 24, 2023

Reply from Sunnova

Hi Mike Lagimoniere! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Feb. 4th, 2023

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Nancy Ruiz Los Angeles, CA

Awesome service and great results. Love it

2 years ago

Reply from Sunnova

Hi Nancy Ruiz! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 25th, 2023

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John Alessi Philadelphia, PA

I am happy with the installation and the savings.

2 years ago Edited June 12, 2023

Reply from Sunnova

Hi John Alessi! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 23rd, 2023

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amanda haro Yucaipa, CA

This company is great with customer service

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback,amanda haro

amanda haro

amanda haro

Thank you for sharing your positive feedback, Amanda Haro! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! HV

Jan. 23rd, 2023

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Randall Witkos Wethersfield, CT

Great company, great products and excellent to deal with!

2 years ago Edited May 24, 2023

Reply from Sunnova

Hello Randall Witkos, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Jan. 18th, 2023

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Butch Frehafer

Saving money the only thing that I wish is to rent to buy

2 years ago

Reply from Sunnova

Hi Butch Frehafer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 17th, 2023

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Arlene Wright Covington, VA

Fantastic service! Very impressive and knowledgeable.

2 years ago

Reply from Sunnova

Hi Arlene Wright! We appreciate your feedback. Thank you for being part of the Sunnova Family! HV

Jan. 13th, 2023

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leo belanger Hartford, CT

Very good to do business with they do all the work

2 years ago

Reply from Sunnova

Thank you, Leo Belanger! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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Luis Cardenas Fort Lauderdale, FL

Professional services and customer service

2 years ago

Reply from Sunnova

Thank you, Luis Cardenas! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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Elaine Matthews Taunton, MA

Professional ism, courtesy and knowledgeable

2 years ago

Reply from Sunnova

Hello Elaine Matthews, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Jan. 3rd, 2023

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Anthony Dela Rosa St. Cloud, FL

I have had zero contact with anyone from sunnova; I would appreciate an email from an employee or a phone call.

2 years ago

Reply from Sunnova

Hello Anthony, we will like to help. Could you send us your system ID and a phone number where we can reach you at?*EB*

Dec. 29th, 2022

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Hui Lan LEWIS Surprise, AZ

I like the fast service they provide so far

2 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Hui Lan Lewis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Dec. 28th, 2022

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Margaret Pinero

Their fast response to any claim and follow up

2 years ago

Reply from Sunnova

Hello Margaret Pinero, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Dec. 27th, 2022

Sunnova Reviews