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Sunnova Reviews

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9.6

Overall Score

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Michael Lennon Williamsburg, VA

It took to long get appointment. Tech 's performance was great.

1 year ago

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Reply from Sunnova

Hi Michael Lennon! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 21st, 2023

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star star star star star

Kenneth L. Lynn Lock Haven, PA

They were very good in caring for my needs.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Kenneth L. Lynn! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DM*

Apr. 20th, 2023

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star star star star star

Deborah Rodriguez

Affordable loan product, convenient auto debit

1 year ago

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Reply from Sunnova

Hi Deborah Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DM*

Apr. 20th, 2023

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star star star star star

James Gentile

Customer service and technicians are very professional

1 year ago Edited March 25, 2024

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Reply from Sunnova

Hi James Gentile! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 10th, 2023

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star star star star star

John Yunk

Very pleased. Very nice company to work with.

1 year ago Edited June 6, 2024

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Reply from Sunnova

Hello John, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LN*

Apr. 6th, 2023

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star star star star star

Jay Ha West Islip, NY

The best service.!!! And very convenient to use system app.

1 year ago

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Reply from Sunnova

Thank you, Jay Ha! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *PL*

Apr. 5th, 2023

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Alejandro Torres

I like that I'm saving money every month

1 year ago

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Reply from Sunnova

Hi Alejandro Torres! We appreciate your feedback. Thank you for being part of the Sunnova Family! RM

Apr. 5th, 2023

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Liz Childs Candler, NC

They didn't fix the problem . The batteries have to be replaced and good leap was supposed to have told yall that

1 year ago

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Reply from Sunnova

Hello Liz Childs, thank you for bringing this to our attention. Can you please send us a to digital-interactions@sunnova.com with your system ID and a phone number where we can reach you? We'll look into this right away. Thank you. *NR*

Apr. 4th, 2023

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Lor Rub Philadelphia, PA

The installation went very smoothly. The crew was very good.

1 year ago

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Reply from Sunnova

Hi Lor
! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JS*

Mar. 30th, 2023

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star star star star star

Damian Forrester Billings, MT

Amazing staff, Account Rep and Installers

1 year ago

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Reply from Sunnova

Hello Damian, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JS*

Mar. 30th, 2023

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Gale Brunson Phoenix, AZ

The system is not woking the way I was told it would. And I can't get anyone out here to look at it.

1 year ago

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Reply from Sunnova

Hello Gale Brunson, we are sorry to hear you have been having issues with your solar system.
Can you send an email to digital-interactions@sunnova.com with your system ID and a phone number where we can reach you at? *NR*

Mar. 29th, 2023

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Richard Las Vegas, NV

Ease of communication when question or issues arise.

1 year ago

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Reply from Sunnova

Hi Richard! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Mar. 28th, 2023

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star star star star star

Jerry Pennabaker Chambersburg, PA

Saves me money . And Convenient Works even on cloudy days

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Jerry Pennabaker! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! * ~AG

Mar. 24th, 2023

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Tony Rivera

Never had problem with Sunnova nor my system

1 year ago Edited November 26, 2024

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Reply from Sunnova

Hi Tony, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Nov. 26th, 2024

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Luis Santana

Customer service, very good and respectful.

1 year ago Edited April 2, 2024

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Reply from Sunnova

Hello Luis! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Apr. 3rd, 2024

star star star star star

VICTOR R OQUENDO

MOST LIKED: EXCELLENT SERVICE, FAST AND EFFICIENT

1 year ago Edited June 13, 2024

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Reply from Sunnova

Hello VICTOR R OQUENDO, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

star star star star star

James shabelski sr

The installation crew was fantastic and very efficient.

1 year ago

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Reply from Sunnova

Hello, James Shabelski Sr. We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Willis White Plains, NY

There are on time service and professionalism

1 year ago

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Reply from Sunnova

Hi Willis! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 16th, 2023

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Roxanne Feeney New York, NY

Representative very informative and answered all questions!

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Roxanne Feeney! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CJ*

Mar. 13th, 2023

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Miriam Rodriguez

Every step taken was well done. I have no negative comments

1 year ago Edited March 13, 2023

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Reply from Sunnova

Hi Miriam Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 13th, 2023

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Roberto Figueroa

Great service on Every step of the process.

1 year ago Edited March 9, 2023

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Reply from Sunnova

Hi Roberto Figeroa! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 9th, 2023

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george pasiakos Coventry, CT

Super simple to get approved and a incredibly low rate.

1 year ago

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Reply from Sunnova

Hi George Pasiakos, We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 8th, 2023

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karlospluck

Easy process. Great team helping me along the way

1 year ago

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Reply from Sunnova

Hello Karlos Pluck, We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 9th, 2023

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Sante Isopo Manchester, CT

I never had a problem with my solar panels!

1 year ago Edited March 4, 2024

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Reply from Sunnova

Thank you, Sante Isopo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ^SG

Mar. 6th, 2023

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Bonnie Bott

Finally got turned on. Thank you sunnova

1 year ago

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Reply from Sunnova

Hello Bonnie Bott, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Mar. 4th, 2023

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Rena Deleon San Francisco, CA

Communication and follow through was great.

1 year ago

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Reply from Sunnova

Hello Rena Deleon, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Mar. 4th, 2023

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Lerivera

Installation was perfect, no issues so far with equipment

1 year ago

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Reply from Sunnova

Thank you, Lerivera! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

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Carlos Perez

The system si great. It's efficient and recomended

1 year ago Edited December 13, 2023

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Reply from Sunnova

Hello Carlos Perez, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Dec. 16th, 2023

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star star star star star

XGB Productions

Fast installation, clean and organized work!

1 year ago

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Reply from Sunnova

Thank you, XGB Productions
! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

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Matt Providence, RI

Was pleased with the prompt service in a timely manner

1 year ago

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Reply from Sunnova

Hello Matt, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 25th, 2023

star star star star star

Ronnie Jeffrey Killeen, TX

Very affordable better than what I expected.

1 year ago Edited June 7, 2023

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Reply from Sunnova

Hello Ronnie Jeffrey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

star star star star star

Chica Boricua

Excellent customer service Definitive recommend

1 year ago Edited June 13, 2024

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Reply from Sunnova

Hello Chica Boricua, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 21st, 2023

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star star star star star

Dwayne Reevey Keansburg, NJ

Very fast process. Communication was great

1 year ago

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Reply from Sunnova

Hello Dwayne Reevey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

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star star star star star

Suresh Padarthi Mechanicsburg, PA

Not really , Team did a great work at my home

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Suresh Padarthi! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Feb. 21st, 2023

star star star star star

justin yaziel Padilla Molina Alpharetta, GA

Great service and user friendly systems!

1 year ago Edited September 15, 2023

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Reply from Sunnova

Hello Justin, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 20th, 2023

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star star star star star

Dionisio Ramos Top Paper Printing

The company that install was very proffecional

1 year ago

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Reply from Sunnova

Hi Dionisio Ramos Top Paper Printing! We appreciate your feedback. Thank you for being part of the Sunnova Family! *EO*

Feb. 17th, 2023

star star star star star

Eduardo Cardona

Service oriented personnel and competent

1 year ago

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Reply from Sunnova

Hello Eduardo Cardona, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 17th, 2023

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star star star star star

Elizabeth Quinones

I like my system. I hope that I have no future problems.

1 year ago

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Reply from Sunnova

Hi Elizabeth Quinones! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

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Robert Cairns San Antonio, TX

They were prompt and did what they said they would do

1 year ago

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Reply from Sunnova

Hi Robert Cairns! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

star star star star star

Shankar Achanta Frisco, TX

Great product offer. Smooth installation experience.

1 year ago

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Reply from Sunnova

Hi Shankar Achanta! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *EO*

Feb. 10th, 2023

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star star star star star

Carol Bair Hanover, PA

They took care of everything. Fast and efficient.

1 year ago

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Reply from Sunnova

Hello Carol Bair, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and being part of the Sunnova Family! JC

Feb. 9th, 2023

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star star star star star

Angella Dyer Queens, NY

Process / Information made simple and easy to understand.

1 year ago

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Reply from Sunnova

Hi Angella Dyer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 8th, 2023

star star star star star

Angie Otero Orlando, FL

I like it that ALWAYS I have electricity

1 year ago Edited February 8, 2023

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Reply from Sunnova

Hello Angie Otero, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Feb. 8th, 2023

star star star star star

Noel Santos

There is nothing that Sunnova has not answered when I ask.

1 year ago Edited May 24, 2023

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Reply from Sunnova

Hi Noel Santos! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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Michael Teague San Antonio, TX

Installers were great and so was elite that sold me the system other than that I've been very disappointed with the whole process of going solar.

1 year ago

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Reply from Sunnova

Hello Michael Teague, we are sorry to hear that. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you? *DMS*

Feb. 6th, 2023

star star star star star

Anthony Ruiz

Excellent equipment and better service and quality

1 year ago Edited February 6, 2023

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Reply from Sunnova

Thank you, Anthony Ruiz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Feb. 6th, 2023

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star star star star star

George C Schreiber Carlisle, PA

Was fine with 95% of process Trouble with some follow up.

1 year ago

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Reply from Sunnova

Hi George C Schreiber! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 1st, 2023

star star star star star

Mike Lagimoniere Columbus, MS

Great solar panels the money they save me

1 year ago Edited May 24, 2023

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Reply from Sunnova

Hi Mike Lagimoniere! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Feb. 4th, 2023

star star star star star

Nancy Ruiz Los Angeles, CA

Awesome service and great results. Love it

1 year ago

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Reply from Sunnova

Hi Nancy Ruiz! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 25th, 2023

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star star star star star

John Alessi Philadelphia, PA

I am happy with the installation and the savings.

1 year ago Edited June 12, 2023

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Reply from Sunnova

Hi John Alessi! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 23rd, 2023