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Verified Customer

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Michael Ridott, IL

The process went very smoothly. The technicians were very friendly and supportive. It was great experience. They have the best solar panels. I am very happy.

3 years ago

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Verified Customer

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Jon Livermore, CA

I got quotes from 3 different solar companies and SunPower won among them for their reputation and great warranty. The installation went well and I'm very happy with the panels and system we bought.

3 years ago

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Verified Customer

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Ponzella Fresno, CA

Their customer service usually answers all our questions. The system seems to be learning my energy usage, so I would definitely recommend them to others.

3 years ago

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Verified Customer

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Keith Palm Desert, CA

The person handling my account was very informative and I was happy when he answered all my phone calls immediately when I had questions. The system seems to be working okay.

3 years ago

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Verified Customer

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Stewart Card Lubbock, TX

James G. is a great asset to Freedom Solar and an amazing representative for SunPower. The product is newly installed and done with great pride and care.

3 years ago

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Verified Customer

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Kent Redlands, CA

Been with them for over ten or fifteen years and there have been no problems, I have recommended them several times. The installation process went quickly and efficiently.

3 years ago

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Verified Customer

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Louia San Antonio, TX

So far it seems to be very durable. We had a hail storm come through and the panels are still in tact. There are not cracks. Everything has gone well.

3 years ago

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Verified Customer

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Jack W Harmon Fairfield, CA

I am very happy with the equipment. Their customer service has been able to answer all my questions either on the phone right then and there or they get back to me.

3 years ago

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Verified Customer

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Charles Tesler Amagansett, NY

Good and reliable company. The technicians who installed the system were knowledgeable and respected me and my home. Generally a nice group of people to work with from sales to completion of my solar system.

3 years ago

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Verified Customer

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Anna Houston, TX

I decided to go with SunPower because they are leading the nation in price-cost evaluation. As soon as I had any issues that came out the same day to take a look.

3 years ago

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Verified Customer

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Diann Fresno, CA

I can get on the dashboard and watch my solar savings going on. I've called the company to ask questions and they immediately answer everything to my satisfaction.

3 years ago

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Verified Customer

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eddie Norwalk, CT

I did a lot of research found out that these are the best solar panels around...i know you pay a little more for them but,sunpower panels are the best.

3 years ago

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Verified Customer

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Weston Carroll Mariposa, CA

Sun power is a great product that was matched with great customer service. I was taking care of from start to beginning with all my questions asked in a very timely manner!

3 years ago

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Verified Customer

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Jose Grullon Huntington Station, NY

I‚Äôve been searching but panels that can produce the highest power in the industry for 8 years and SunPower has the one I need for my small roof.

3 years ago

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Verified Customer

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Carlos Rodriguez Killeen, TX

Customer service and technical support. They walked my through the whole process to get the solars panels need them for my house in the easiest way possible

3 years ago

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Verified Customer

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Laurie Kaneshiro Honolulu, HI

Super service! Immediate communication. Fast quote, permitting coordination, installation and follow up! I loved their panels, back ip battery and people!

3 years ago

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Verified Customer

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Fred Hinds Lincoln, CA

Very helpful. Smooth transition from old GE solar tiles that quit working and warranty not honored to a great company SunPower/ Capital City Solar. . .Thank you.

3 years ago

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Verified Customer

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Charlie

The installation was excellent. I like the fact that their wiring is copper instead of aluminum. I think this company is very professional and fairly priced.

3 years ago

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Verified Customer

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John

Installation went fine with no problems. The only issue I had was that the sales representative that sold them to me said they were not going to replace some of my original solar panels.

3 years ago

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Verified Customer

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Jennifer

Customer support was very helpful throughout the whole process. The installation went smoothly, and I like that the system is guaranteed for 25 years.

3 years ago

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Verified Customer

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Joe G.

Excellent support and results from start to finish! Entire process completed in less than 6 weeks and producing enough electricity to offset the entire electric bill.

3 years ago

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Verified Customer

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Stacey Torres

Kept me up to date with all stages of the install. They were on time, cleaned up after install and everything worked perfectly from the day it was installed.

3 years ago

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Verified Customer

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James L Holder

Solar panels are performing as promised. Freedom Solar Power installed the panels and the installation was on time and trouble-free. The SunPower warranty provides confidence in the product and a secure feeling.

3 years ago

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Verified Customer

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Eileen ORourke

Excellent service and the sales person completely explained the panels, system and process. Installation was completely organized, communicated and comfortable.

3 years ago

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Verified Customer

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Connie Dickens

Our SunPower system covered all but $6 for our October electric bill. This is a savings of over $75 from what we would have paid the electric company.

3 years ago

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Verified Customer

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Brian Sunseri

Great service. Easy and super friendly installers. Sales rep was available for question quick. Real super simple app to help follow the production of system daily

3 years ago

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Verified Customer

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Deedee

The process of getting solar was really painless. Our rep was professional and available. We haven't had any issues so far and are happy to finally have solar.

3 years ago

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Verified Customer

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Shawn Shafai

Seems like a very high quality system with great backing support organization and warranties. My system has produced and worked exactly as design and expected.

4 years ago

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Verified Customer

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robert lawrence

I just found the communication between Summit Solar, SunPower, and ComEd very poor. In the end it will be fine, but due to the poor communication we are now going to get bill for a 3 month lump sum. That kinda stings.

4 years ago

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Verified Customer

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Anonymous

Everyone was professional and there was a plan for each step and we were advised prior to any actions taking place so we understood the process every step of the way.

4 years ago

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Verified Customer

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California Solar Electric Company, Michael Burnstein Grass Valley, CA

sunPower put in what we needed for our home. It's efficient and is working just to our satisfaction and the crew was incredibly courteous and knowledgeable.

4 years ago

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Verified Customer

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Jen San Diego, CA

Excellent customer service and professional but O would have liked to have been informed about the issue with having to pay for Lein Removals on the solar every time I refinance on the Solar

4 years ago

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Verified Customer

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Richard A. Nieves Crystal Lake, IL

Great overall product! The company makes all the components, leading to less headache down should issues arise. The fit and finish are excellent and I love the power output.

4 years ago

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Verified Customer

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Marissa Lopez Murrieta, CA

Fast and efficient service. From start to finish the kept me in the loop of what to expect next. Everyone was very knowledgeable regarding their product.

4 years ago

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Verified Customer

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David C. Lincoln, CA

Excellent customer service, superb communication throughout the entire process, and quality of their products ensured long term results and peace of mind.

4 years ago

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Verified Customer

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Dan

SunPower was very professional and easy to work with, They sized, installed and city inspected everything within a few weeks. My system is working great!

4 years ago

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Verified Customer

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First Class Company

They were on top of everything at all times. Matt and Mitch were a pleasure to work with and everyone that was assigned to our project were professional and courteous.

4 years ago

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Verified Customer

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skip kelley San Diego, CA

My sales rep kenny was great. The install was perfect. There were no false promises and the system has performed as promised from day one. Lots of bang for the buck

4 years ago

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Verified Customer

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Don Lori White City, OR

System is proving to provide as much power as promised. However, the inverter sensitivity to Hz fluctuations needs to be more tunable to match Tesla Powerwall feedback conventions.

4 years ago

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Verified Customer

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Andrew McCormick Bakersfield, CA

Great Customer Service, Always had answers for my questions , always retuned calls. I was never left out in the blue for any reason. Very reliable, professional and honest.

4 years ago

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Verified Customer

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Clint Medford, OR

Professional and timely service. They kept me well informed about all aspects of the process. My only complaint has been in the timeliness in processing my rebate. Over 5 months since project completion, and still no rebate.

4 years ago

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Verified Customer

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Kat S.

They took all our needs into account, and got enough paa a bels up that I have never received a power bill. I love that my bill is the same every month.’

4 years ago

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Verified Customer

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Rachael Bishop

They communicated very clearly with me through the whole process before, during, and after they were finished they were communicative and they just did a really great job.

4 years ago Edited January 10, 2024

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Verified Customer

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Daniel Wallace Houston, TX

Very knowledgeable Sales and Support staff, panels have been installed about a month. So far everything is working great! The SunPower app has been easy to use.

4 years ago

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Verified Customer

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Dave Someria

Sunpower kept me informed of the process before it started. Beth was honest and answered all my questions. The company provided unbelievable customer service

4 years ago

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Verified Customer

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Niraj Regmee

The sales person was knowledgeable and friendly. Use text and emails for their communication. Prompt reply even they don't know they reply and forward it to right person.

4 years ago

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Verified Customer

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Rachel Curry

Happy with working with them. Always get a quick response when we notify them. The people we've talked to are very kind and knowledgeable. Tha app is easy to understand.

4 years ago

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Verified Customer

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Santaluz Homeowner El Cajon, CA

The entire crew that we worked with were professional and very helpful. Out deliverables were done on time and the various steps involved we explained along the way.

4 years ago

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Verified Customer

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Anonymous

After having a SunPower technician visit to correct what he called Comcast's problem, I called Comcast. Their technician told me it was SunPower's problem. The first tech wrote that the latter tech should check my "Wi-Fi for connectivity problems and to disable any firewalls that may be preventing connection of solar panels." Each blames the other.

4 years ago

Reply from SunPower

Hello Anonymous, I'm sorry to hear about your negative experience. I'd like to look into this matter further. When you have a moment, please send us a private message with your contact details and we will contact you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Verified Customer

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Bill

Outstanding production, great app, easy to use website. I haven't ha d to buy power since the system was installed! It withstood a hail storm that destroyed my roof!

5 years ago

Reply from SunPower

Wow, Bill! We're so glad our industry leading durable panels were able to withstand such a storm. Sorry to hear about your roof, though. Thank you for choosing SunPower!

Feb. 6th, 2019

SunPower Reviews