Verified
9.6
Overall Score
Founded in 1985, SunPower Corporation is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 500 U.S. patents for solar technology.
SunPower is known for its top-quality and high-efficiency solar panels that generate more power than conventional solar technologies. SunPower Panels have an attractive appearance and come in a few different size and wattage options to help both residential and commercial consumers get started with renewable energy. The majority of SunPower installations are completed by its expansive network of certified dealers.
Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.
Chris J. (Arlington, VA)
Ted
David Swenson
SunPower offers three different payment options for customers to choose from that help them save on their electric bill: solar leasing, purchasing with cash, and financing with a loan.
With the lease option, SunPower Capital owns the system and the customer effectively rents the system via monthly payments. The lease comes with a 25-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.
SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that supplement the benefits of solar power ownership. Loan terms for solar systems typically range from 5 to 25 years and do not have any prepayment penalties attached.
The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to learn exactly how much solar will cost you is to obtain a free quote from SunPower.
Many customers may be interested in obtaining a SunPower system through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.
SunPower has been on the cutting edge of solar technology for more than 30 years. Consequently, the company excels when it comes to innovation and design of solar cell equipment, enabling customers to be confident that they will have the highest-quality solar products expertly installed on their homes.
SunPower provides the highest-efficiency solar panels you can buy today. The solar installer’s modules reach up to 22.8 percent solar panel efficiency, and carry a temperature coefficient of -0.26 meaning less impact impact per degree of temperature change than most modules. Each SunPower panel is made of anti-reflective glass and coated with anti-reflective film for optimum durability and to ensure that they capture as much sunlight as possible. In short, SunPower cells provide the best value for your money.
The SunPower M-Series solar panels excel in terms of power generation and deliver 60 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with less roof space and fewer panels than other companies. M-Series panels are the most powerful AC panels in the industry. It’s Maxeon Gen 6 cells are 5% larger than prior generations, delivering the highest efficiency AC solar panel on the market. These solar panels are currently available up to 440W.
Every SunPower solar panel also boasts up to 60 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower solar energy system pays off significantly more in the long run.
In addition, SunPower panels maintain their energy production much better than conventional panels in partially shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or an often shady area.
In addition to being highly efficient, SunPower panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer conventional solar panels — traditional blue photovoltaic panels with bright, visible frames and mounting hardware — SunPower's panels are all black, and their mounting system sleek and nearly invisible, allowing the SunPower solar installation to blend in better with the rooftop on most homes.
SunPower’s SunVault™ storage is a powerful and sleek residential storage solution that pairs with SunPower Equinox®, the company’s premier residential solar power system. SunVault is charged by the Equinox solar system during the day when the sun is out and can be discharged to provide power when the homeowner needs it most.
The SunVault Storage system features a SunVault Battery and the Hub+. The system size starts at 13 kilowatt-hours (kWh), but homeowners that want additional backup power can opt for additional battery units (up to 52 kWh). The Hub+ features easy-to-use software to monitor solar production and home energy use, and it optimizes battery charging and discharging for local utility rates. SunVault can deliver twice the amount of power when compared to conventional solar storage systems.
Depending on the system size and design, SunVault can help keep essential appliances running (like the refrigerator or HVAC) and power up things that provide more comfort in a household, such as an electric vehicle charger or washer and dryer.
SunVault Storage is included in SunPower’s Complete Confidence Warranty and is covered by a 10-year warranty.
Monitoring of system status and performance is extremely important for customers who want to see how much energy the panels on their roof are producing —currently, as well as historically — and ensure that everything is operating as it should.
SunPower provides a helpful, convenient app for customers to do just that. The app provides important system information such as power output, estimated savings, energy production over time, and the environmental impact of the energy generated by the system. All of this system information is easily viewed on a smartphone.
SunPower systems also include a consumption monitoring kit, which is installed if the homeowner’s site is compatible. With consumption monitoring, homeowners can view current and historical energy usage, and the SunPower app provides more in-depth information about their energy profile.
SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year Complete Confidence product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and solar installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of energy production and output.
Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.
Unfortunately, SunPower only offers PPAs to commercial customers; however, the company's solar lease option can provide immediate financial benefits (and at a flat rate) to customers.
Some users on our site have provided negative feedback with regard to SunPower's customer service. Common complaints include difficulty to reach a representative, delays in returning phone calls and inability to resolve issues.
SunPower offers a number of payment options, the most efficient solar panels in the industry, state-of-the-art monitoring for its customers, and a 25-year workmanship and product warranty.
While the company does not offer PPAs to residential customers, its lease program is a cost-effective alternative to outright purchase. The company leverages its dealer network to perform most of its installations, which in some cases can make it confusing for customers to know who to contact if there is an issue; however, these dealers are SunPower-trained and -certified, so customers should experience consistently high-quality regardless of service area or SunPower dealer.
COVID-19 has changed the world in many ways, but it hasn't stopped the demand for affordable electricity that reduces our carbon footprint. So how can solar power technology be installed in ways that protects family and loved ones? SunPower is here to help. We put safety first – always – and give customers the best options in service and equipment. SunPower makes going solar safe and simple from the comfort of home. Homeowners can set up a free online appointment on the SunPower website with one of our solar pros and get in-depth advice without worry.
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it's really that simple.
Learn MoreFilter by:
Sort by:
Featured Review
Amelia C Mobile, AL
3 months ago
Reply from SunPower
Jan. 28th, 2022
Featured Review
Verified Customer
Review Source
Gary Morse Sedona, AZ
3 months ago
Reply from SunPower
Feb. 1st, 2022
Verified Customer
Review Source
Robert H Travis Austin, TX
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Elisa Borrego LA Mesa, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
John R. Sun City West, AZ
3 weeks ago
Reply from SunPower
Apr. 28th, 2022
Verified Customer
Review Source
julian torres Fresno, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Daniel Wise Talent, OR
6 days ago
Reply from SunPower
May. 18th, 2022
Verified Customer
Review Source
Peter Oceanside, CA
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Peter E McCarthy Feeding Hills, MA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Debby Atkinson Honolulu, HI
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Debbie Meriden, CT
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Gary Dunow Monticello, UT
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Geoffrey Fabie Vallejo, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Wade Barrett Bakersfield, CA
3 weeks ago
Reply from SunPower
Apr. 28th, 2022
Verified Customer
Review Source
Stephen Porterville, CA
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Terrance Edwards, IL
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Cynthia San Diego, CA
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Ahmad Walizada
1 month ago
Reply from SunPower
Apr. 7th, 2022
Verified Customer
Review Source
John Tatom Sun City, AZ
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Guillermo Melantoni Novato, CA
1 week ago
Reply from SunPower
May. 12th, 2022
Verified Customer
Review Source
Terry Nordstrom Oakland, CA
1 week ago
Reply from SunPower
May. 12th, 2022
Verified Customer
Review Source
Matthew Temecula, CA
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Robert Lagrangeville, NY
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Donald Hercules, CA
1 month ago
Reply from SunPower
Apr. 20th, 2022
Verified Customer
Review Source
Dennis Brower Surprise, AZ
1 month ago
Reply from SunPower
Mar. 30th, 2022
Review Source
Matt Flagstaff, AZ
3 weeks ago
Reply from SunPower
May. 2nd, 2022
Verified Customer
Review Source
Rob Malinski Austin, TX
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Chester Hobbs Desert Hot Springs, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Raymundo Gomez Bakersfield, CA
6 days ago
Reply from SunPower
May. 18th, 2022
Verified Customer
Review Source
Edward Menifee, CA
1 week ago
Reply from SunPower
May. 12th, 2022
Verified Customer
Review Source
Travis Apple Valley, CA
1 week ago
Reply from SunPower
May. 12th, 2022
Verified Customer
Review Source
Michael Grillo Preston, CT
3 weeks ago
Reply from SunPower
Apr. 28th, 2022
Verified Customer
Review Source
Michael San Antonio, TX
3 months ago
Reply from SunPower
Feb. 21st, 2022
Verified Customer
Review Source
Felix Winnetka, CA
3 months ago
Reply from SunPower
Feb. 21st, 2022
Verified Customer
Review Source
Greg Chadwick, IL
3 months ago
Reply from SunPower
Feb. 21st, 2022
Verified Customer
Review Source
Samantha M Manteca, CA
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Art San Diego, CA
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Jeff Goodyear, AZ
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Christopher Winchester, CA
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Anonymous Las Vegas, NV
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Roger Waddell, AZ
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Sue Rocklin, CA
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Mark
3 months ago
Reply from SunPower
Feb. 15th, 2022
Verified Customer
Review Source
Gary Haton Danville, IL
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Amihai Schwab Bronx, NY
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Kathryn Braun Lowpoint, IL
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Hb Fresno, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
V Lee Bakersfield, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Joel Souders Coarsegold, CA
1 day ago
Reply from SunPower
May. 23rd, 2022
Verified Customer
Review Source
Alejandro Cortez Hanford, CA
1 day ago
Reply from SunPower
May. 24th, 2022
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2022 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information