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SunPower

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LAST UPDATED: May 23rd, 2022

Founded in 1985, SunPower Corporation is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 500 U.S. patents for solar technology.

SunPower is known for its top-quality and high-efficiency solar panels that generate more power than conventional solar technologies. SunPower Panels have an attractive appearance and come in a few different size and wattage options to help both residential and commercial consumers get started with renewable energy. The majority of SunPower installations are completed by its expansive network of certified dealers.

Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.

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The Good

  • Purchase, Lease, and Loan Options Available
  • High Efficiency Panels
  • Industry-Leading Solar Panel Energy Production
  • Attractive Appearance
  • SunPower SunVault Battery Storage
  • Monitoring
  • Industry-Leading Warranties

Purchase, Lease, PPA, and Loan Options Available

SunPower offers three different payment options for customers to choose from that help them save on their electric bill: solar leasing, purchasing with cash, and financing with a loan.

With the lease option, SunPower Capital owns the system and the customer effectively rents the system via monthly payments. The lease comes with a 25-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.

SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that supplement the benefits of solar power ownership. Loan terms for solar systems typically range from 5 to 25 years and do not have any prepayment penalties attached.

The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to learn exactly how much solar will cost you is to obtain a free quote from SunPower.

Many customers may be interested in obtaining a SunPower system through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

High Efficiency Panels

SunPower has been on the cutting edge of solar technology for more than 30 years. Consequently, the company excels when it comes to innovation and design of solar cell equipment, enabling customers to be confident that they will have the highest-quality solar products expertly installed on their homes.

SunPower provides the highest-efficiency solar panels you can buy today. The solar installer’s modules reach up to 22.8 percent solar panel efficiency, and carry a temperature coefficient of -0.26 meaning less impact impact per degree of temperature change than most modules. Each SunPower panel is made of anti-reflective glass and coated with anti-reflective film for optimum durability and to ensure that they capture as much sunlight as possible. In short, SunPower cells provide the best value for your money.

Industry-Leading Solar Panel Energy Production

The SunPower M-Series solar panels excel in terms of power generation and deliver 60 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with less roof space and fewer panels than other companies. M-Series panels are the most powerful AC panels in the industry. It’s Maxeon Gen 6 cells are 5% larger than prior generations, delivering the highest efficiency AC solar panel on the market. These solar panels are currently available up to 440W.

Every SunPower solar panel also boasts up to 60 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower solar energy system pays off significantly more in the long run.

In addition, SunPower panels maintain their energy production much better than conventional panels in partially shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or an often shady area.

Attractive Appearance

In addition to being highly efficient, SunPower panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer conventional solar panels — traditional blue photovoltaic panels with bright, visible frames and mounting hardware — SunPower's panels are all black, and their mounting system sleek and nearly invisible, allowing the SunPower solar installation to blend in better with the rooftop on most homes.

SunPower SunVault Battery Storage

SunPower’s SunVault™ storage is a powerful and sleek residential storage solution that pairs with SunPower Equinox®, the company’s premier residential solar power system. SunVault is charged by the Equinox solar system during the day when the sun is out and can be discharged to provide power when the homeowner needs it most.

The SunVault Storage system features a SunVault Battery and the Hub+. The system size starts at 13 kilowatt-hours (kWh), but homeowners that want additional backup power can opt for additional battery units (up to 52 kWh). The Hub+ features easy-to-use software to monitor solar production and home energy use, and it optimizes battery charging and discharging for local utility rates. SunVault can deliver twice the amount of power when compared to conventional solar storage systems.

Depending on the system size and design, SunVault can help keep essential appliances running (like the refrigerator or HVAC) and power up things that provide more comfort in a household, such as an electric vehicle charger or washer and dryer.

SunVault Storage is included in SunPower’s Complete Confidence Warranty and is covered by a 10-year warranty.

Monitoring

Monitoring of system status and performance is extremely important for customers who want to see how much energy the panels on their roof are producing —currently, as well as historically — and ensure that everything is operating as it should.

SunPower provides a helpful, convenient app for customers to do just that. The app provides important system information such as power output, estimated savings, energy production over time, and the environmental impact of the energy generated by the system.  All of this system information is easily viewed on a smartphone. 

SunPower systems also include a consumption monitoring kit, which is installed if the homeowner’s site is compatible. With consumption monitoring, homeowners can view current and historical energy usage, and the SunPower app provides more in-depth information about their energy profile. 

Industry-Leading Warranties

SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year Complete Confidence product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and solar installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of energy production and output.

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The Bad

  • No PPAs for Non-Commerical Buyers
  • Customer Service Complaints

No PPAs for Non-Commercial Buyers

Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

Unfortunately, SunPower only offers PPAs to commercial customers; however, the company's solar lease option can provide immediate financial benefits (and at a flat rate) to customers.

Customer Service Complaints

Some users on our site have provided negative feedback with regard to SunPower's customer service. Common complaints include difficulty to reach a representative, delays in returning phone calls and inability to resolve issues.

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The Bottom Line

SunPower offers a number of payment options, the most efficient solar panels in the industry, state-of-the-art monitoring for its customers, and a 25-year workmanship and product warranty. 

While the company does not offer PPAs to residential customers, its lease program is a cost-effective alternative to outright purchase. The company leverages its dealer network to perform most of its installations, which in some cases can make it confusing for customers to know who to contact if there is an issue; however, these dealers are SunPower-trained and -certified, so customers should experience consistently high-quality regardless of service area or SunPower dealer.

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SunPower Frequently Asked Questions

Is my home a good candidate for SunPower solar power?

Knowing how much you pay for electricity is the first step in evaluating whether your house is a good candidate for solar. The general rule is that solar makes the most financial sense for someone with a monthly electricity bill of at least $75. A utility bill of $75 is the threshold at which residential solar customers will see solar savings. Another factor is your home’s roof. It’s a good idea to replace a roof that is near the end of its life before installing solar panels. Solar panels should be installed on roofs that are in good condition and will not need to be replaced in a 20 to 30 year span of time. To find out more, homeowners can contact a SunPower representative. 

How are SunPower’s solutions different from traditional solar energy providers?

The SunPower Equinox® system is the only complete home solar system that is designed and warranted by one company. With the highest efficiency panels on the market, SunPower® solar panels provide more energy with less space. And homeowners can have confidence with the unique design of SunPower solar cells. With a solid copper backing, SunPower cells are resistant to corrosion unlike conventional solar cells. This helps the solar panels to perform more efficiently for a longer span of time. It’s one of the reasons that SunPower offers its homeowners a 25-year industry-leading warranty (Monitoring system warranted for 10 years).

Does SunPower provide a solar + storage solution for homeowners?

Yes. SunPower offers the SunVault™ Storage solar battery, which is comprised of two boxes: the energy storage system and Hub+™. Additionally, all customers receive access to SunPower's mobile app to view their performance and manage system settings. SunPower provides a 10-year warranty for SunVault Storage as part of the Complete Confidence Warranty — the same warranty that covers your SunPower Equinox solar system. It is important to note that SunVault Storage is only available in select locations at this time.

What should I expect during a SunPower solar online appointment?

SunPower energy consultants are experts in evaluating, designing, and estimating solar systems. Homeowners can expect an in-depth consultation that lasts approximately 45-60 minutes. During the call, an energy consultant will spend time assessing your current needs as well as how your needs might change in the future. To do this, a series of topics are discussed — from utility bill history to overall energy saving goals. These important details factor into the design of a customized solar system and include opportunities for you to decide where panels will be placed on your roof. At the end of the consultation, the energy consultant will provide you with a quote based on your energy needs.

Are there federal incentives available when going solar?

The biggest solar tax incentive is a federal tax credit called the Federal Solar Investment Tax Credit  or ITC. It is available to qualified homeowners who purchase solar energy systems for residential properties.* The credit, which is applied to your income tax, is equal to a percentage of the cost of eligible equipment. Many state and local governments also provide incentives for homeowners with solar power. A visit to SunPower's website can identify those offers based on location. * Tax credits subject to change. SunPower does not warrant, guarantee or otherwise advise its customers about specific tax outcomes. Consult your tax advisor for advice on how the tax credit may apply to your circumstances.
Message from
SunPower

COVID-19 has changed the world in many ways, but it hasn't stopped the demand for affordable electricity that reduces our carbon footprint. So how can solar power technology be installed in ways that protects family and loved ones? SunPower is here to help. We put safety first – always – and give customers the best options in service and equipment. SunPower makes going solar safe and simple from the comfort of home. Homeowners can set up a free online appointment on the SunPower website with one of our solar pros and get in-depth advice without worry.

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Featured Review

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Amelia C Mobile, AL

SunPower makes saving money and saving the planet so easy. The employees did a great job explaining how my solar system for house works. I've saved so much money on electricity!

3 months ago

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Reply from SunPower

Amelia, we are so thrilled to read about your solar savings. We appreciate the feedback regarding your wonderful experience with our team and are glad they were able to explain everything about your system. Thank you for helping us change the way our world is powered!

Jan. 28th, 2022

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Gary Morse Sedona, AZ

Installation was very professional. My home design is such that it was necessary to have panels in 3 different locations on my roofs. Even though it was extra work, they ran the connecting wiring through my attic so they would not show on the roof. After install there was a painter who came to the house and painted all the conduit to match the color of the house. They even painted the conduit on the flat roof to match the color of the white mastic. All the associated controls and shut offs were organized and professionally installed on the outside garage wall. It looks very neat and professional.

3 months ago

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Reply from SunPower

Thank you for taking the time to provide us feedback, Gary. It is great to hear that the installation process went smoothly without any issues. We hope you enjoy your system and save lots of money on your electricity bill. Please don't hesitate to contact us for any help you may need in the future.

Feb. 1st, 2022

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Robert H Travis Austin, TX

The sale and design team were professional. I had several design quiestion that we were able to work thru during covid restrictions. More in person consultations and design review would be appreciated. After signing the contract, I also had to get my roof redone, causing a delay in the solar installation. 1 week after installation, our area was hit by tornadoes. I was engaged with volunteer search and rescue, including radio support from my home office. I never lost power and with the confidence of the installed solar and powerwall, was able to concentrate on helping others.

1 day ago

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Reply from SunPower

Thank you so much for the amazing feedback you provided to us, Robert. This helps us out a lot to do better and improve aspects of our company. We are glad to heart that you could still rely on our product in such unfortunate time. If there is something we can ever assist you with, please don't hesitate to reach out. Thanks again!

May. 23rd, 2022

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Elisa Borrego LA Mesa, CA

I reviewed several solar panels and found SunPower at the top of most lists. Now that I own SunPower panels, I am very pleased with the energy they produce. And any time I have had a question regarding my system, the SunPower team has been very responsive.

1 day ago

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Reply from SunPower

Hi Elisa, you made a great decision to look at your options and ultimately decide to go with us. It is great to have your part of the SunPower family and helping us create more clean energy. Please don't hesitate to reach out for any concerns or question you may have later down the road.

May. 23rd, 2022

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John R. Sun City West, AZ

We have absolutely no regrets going solar. We feel we chose the best in the business from our system from our research about various companies, products lines, and local installers. Since it was a time in my life I actually had enough money to pay outright for the Solar system my feelings about the value and savings is more likely different than from those who are paying over a period of time for their system. Of course we realized immediate savings and benefits from Solar. The system works flawlessly with the exception of a module that had to be replaced a few months after install. Faulty parts are a possibility with any mechanical/electrical product. The happily surprising thing was the interaction between the Customer Service and myself over the faulty device. The findings were realized and a crew came out to replace the device in a timely manner. As far as the install, and interaction with the local installer, we were also more than satisfied with everything from initial contact, sales call, informative video call and install. The crew were thorough, courteous and quick to install the system. Questions I had were quickly answered by the Phoenix dealer; Greg F at PGT Solar Solutions.

3 weeks ago

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Reply from SunPower

We are thrilled to read of your satisfaction with your solar experience! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Apr. 28th, 2022

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julian torres Fresno, CA

My experience with Sunpower was amazing. They were very professional in all aspects of the job from the initial meeting all the way to the walk through. I will definitely be recommending some power to everybody I know.

1 day ago

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Reply from SunPower

Thanks for the wonderful feedback you provided to us about your experience with us, Julian. It brought us great, joy to see you happy with overall service that was provided to you get your new system up and running. Please don't hesitate to reach out for anything we can assist you with.

May. 23rd, 2022

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Daniel Wise Talent, OR

They were very friendly and responsive when surveying my property and through the process of proposal and installation. I believe they did a great job with high quality components. However, the follow-up after installation has been all but non-existent. I have had questions about the system which have gone unanswered.

6 days ago

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Reply from SunPower

Daniel we appreciate the review and take your feedback seriously. If you send us a private message with your account and contact information we would be happy to have a specialist follow up with you. We look forward to speaking with you and thank you for helping us change the way our world is powered.

May. 18th, 2022

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Peter Oceanside, CA

I felt that they did a really good job of explaining everything before I committed to the install. The crew was efficient, they were super professional. The guy had everything wrapped up in a timely fashion. I was just extremely happy of the service all the way around. Very smooth. The technology on the app allows me to monitor the system. It is very user friendly. So far I'm generating a hundred and seventy percent of what I consume so I'm really happy about that. They did a really good job, I'm really happy with the decision I made. I felt comfortable with the power and I think that was a good decision for us.

1 month ago

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Reply from SunPower

It was a pleasure to read your review and solar story, Peter. It is great to see you are happy with you install and the app. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Peter E McCarthy Feeding Hills, MA

Very professional workers, completed the installation when they said they would. System operating as described and already producing zero electric bills

1 day ago

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Reply from SunPower

Hi Peter, we are glad that we could help you the installation and the system is operating at an optimal level. Thank you for taking the time to leave a glowing review.

May. 23rd, 2022

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Debby Atkinson Honolulu, HI

The installers are pros, and leave the area neat and clean. Our electricity bills have plummeted! And we're happy to capture energy to give back to HECO.

1 day ago

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Reply from SunPower

Thanks for the wonderful review, Debby. That's right we do have the best installers that handle themselves like professionals. We are pleased to hear that your electricity bill has dropped. Again thanks for the taking the time to leave a review.

May. 23rd, 2022

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Debbie Meriden, CT

Sunpower is everything we expected. We have only been up and running for about 7 weeks, but, So far it is producing enough to cover our electric bill.

1 day ago

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Reply from SunPower

Hi Debbie, thanks for the wonderful review. We are glad to hear that your experience with us went excellent. Feel free to contact us if there is anything we can help with.

May. 23rd, 2022

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Gary Dunow Monticello, UT

Great experience doing business with Sunpower. They told me when they were going to install the system and they did it No problems dealing with them. Great people.

1 day ago

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Reply from SunPower

Thanks for taking the time out to provide us with great feedback about your experience with us, Gary. We are happy to hear about all the great things you had to say about us. If there is a matter we can address later down the road, please don't hesitate to let us know. Our team is always ready to help.

May. 23rd, 2022

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Geoffrey Fabie Vallejo, CA

I compared several solar energy and found out they are more expensive. But when search other solar company, I came across Sunpower and learned that they better offer.

1 day ago

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Reply from SunPower

Hi Geoffrey, it's great to see consumers do research before switching to solar and you chose us as your solar provider. It's a pleasure to have you part of the SunPower family. Thank you for helping us create more sustainable world to live in.

May. 23rd, 2022

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Wade Barrett Bakersfield, CA

SunPower is simply the best investment we've made to our home. The solar panels are so sleek and low profile we get compliments from our neighbors all the time. They are super effective and generate more power than we expected and it's great to use the interactive app to see just how much power we are sending back to the grid for credit.

3 weeks ago

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Reply from SunPower

It was a pleasure to read your satisfaction and enjoyment of your system, Wade. How great it is to hear your neighbors are complimenting your system and also your enjoyment with the app. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Stephen Porterville, CA

When they install the equipment I wish they would have taken a little more care on the clean up of a metal filing and things like that because I have a dog and animals. It went well. Very transparent of what the expectations were and how quickly things moves along, we expected them to be in a certain time frame in getting things installed and we were able to accelerate that process. The cost seems good and the understanding of the energy requirements were spot on.

1 month ago

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Reply from SunPower

We appreciate your feedback and glad to read we were able to quickly install your system and amicably explain the energy requirements. Thank you for helping us change the way our world is powered

Apr. 20th, 2022

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Terrance Edwards, IL

Their representative was the most knowledgeable of all of the people that I talked to and had come by and visited and he answered all of my questions and I appreciated that. Also the fact that it was all integrated so if I have a problem with one thing, the same company would be able to take care of every aspect of it. I did have a problem with it when it first came online, it was not reading right and in one phone call it was taken care of. They seem to have the best equipment out there, definitely not the cheapest but the best. The financing part went really smooth.

1 month ago

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Reply from SunPower

We're delighted to read how happy you are with your system and service, Terrance. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Cynthia San Diego, CA

All inclusive company that included the monitoring and It had good pricing and good customer service. It's cutting edge technology and it's pretty much the best that's available at this at this period of time. Installation went quickly and smoothly. They responded to me promptly and got back to me with appropriate information I needed to make decisions.

1 month ago

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Reply from SunPower

We are so happy to see you satisfied with your purchase so far, Cynhia. Thank you for all the very kind words. Keep us updated on your experience with your new system. If there is any issues or questions you may, please contact us. We'd be more than happy to assist. Thanks again!

Apr. 20th, 2022

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Ahmad Walizada

Great product, and reliable company. Sun paper panels are more resilient and produce more energy than other companies that I researched. Easy to understand app with a very comprehensive data about my system. Over all, very satisfied with the product. I wish I installed more panels since I didn't incorporate my latest electronic car purchases.

1 month ago

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Reply from SunPower

Hi, we appreciate your fantastic feedback and SunPower success story! It's so delightful that the entire process, from installation to the convenience of our app, has exceeded your expectations. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Apr. 7th, 2022

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John Tatom Sun City, AZ

Great product & monitoring software. Excellent communication, great customer support, and exceptional installation quality.

1 day ago

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Reply from SunPower

Hi John, thanks for the wonderful review you left us. It brought us joy to see you pleased with the overall experience with SunPower. Let us know if there is anything we can do for you in the future to better improve your time with us. Thanks again!

May. 23rd, 2022

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Guillermo Melantoni Novato, CA

Panels were up and battery installed in a few days. Great communication. Once activated, support was fast at solving a minor problem. The app and reporting is pretty good.

1 week ago

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Reply from SunPower

Hi, it is terrific to hear your success story! We are so proud to hear how happy you are with your SunPower system. Be sure to let us know if there is anything we can assist you with. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

May. 12th, 2022

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Terry Nordstrom Oakland, CA

Good value- price and quality. Stag were clear, timely, and effective in all communications. One piece of financial. Information omitted - we did not receive full disclosure on product price when financing with a loan.

1 week ago

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Reply from SunPower

Thank you for sharing your SunPower experience. Your feedback is important to us in improving our services. It's great to hear that service went smoothly and got the system running. We hope you enjoy your new SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

May. 12th, 2022

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Matthew Temecula, CA

I was impressed by their solar panels and the output. They had some issues with application provided but customer service is very helpful in solving things. The installation process was very smooth and very helpful, we did have some hiccups with getting things approved by the city but other than that the process was very good.

1 month ago

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Reply from SunPower

Thanks for the very kind words, Matthew. We are excited to hear that installation process went great and you received the proper help from our team members for any issues you had. Let us know if there is a need we can take care of later down the road. Our team would more than happy to help.

Apr. 20th, 2022

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Robert Lagrangeville, NY

The only problems I had were some connectivity issues with the app and difficulty in changing the password. If it was something I couldn't do I had to call customer service. The people were very friendly and professional and the installation went very smoothly we had absolutely no issues.

1 month ago

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Reply from SunPower

Happy to help and hope you reach out any time you have a question, Robert. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Donald Hercules, CA

Its competitively priced. It was a good experience. Based on what I've read it's good equipment. Install went very quickly, very smoothly and no mess. I had to call customer support to get the app on my phone operating properly and they they got it working.

1 month ago

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Reply from SunPower

Hi Donald, thank you for the positive feedback. We strive to provide our customers with the best possible product and service. It brings us joy to see customers like you experience that. Please reach out to us if there is something we can help with in the future. Our team is always ready to help.

Apr. 20th, 2022

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Dennis Brower Surprise, AZ

SunPower handled all the paperwork and permits required so I did not have to do anything but sign the contract. Also, the construction of the solar panel sold me on their durability. The installers were very professional, worked quickly and clean up very well after the installation.

1 month ago

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Reply from SunPower

It's such a delight to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Mar. 30th, 2022

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Matt Flagstaff, AZ

If you need solar, you need Mat T with SunPower! Mat is an incredibly caring and loving man who truly wants to help you save money and increase the value of your home, all while helping the environment. Mat will spend hours with you on Saturday at Starbucks (like he did with me) and literally go through every aspect of solar from the loan (if you choose to go that way) right down to how heat affects the way your solar panels will work. He’s a no pressure, no nonsense guy who works for you, the customer. So far, I cannot recommend Mat and SunPower enough. I am very pleased and satisfied. Keep up the great work, Mat!

3 weeks ago

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Reply from SunPower

Hi Matt, thanks for the very kind words. It brought us such great joy to see you receive such exterodianary service from her through out the entire process. We hope you enjoy your system and benefits that come along with it. Please feel free to reach if there is a concern or question we can assist with in the future. Thanks!

May. 2nd, 2022

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Rob Malinski Austin, TX

The sales rep was very concise and answered all my questions. The process timeline was laid out and was very accurate.

1 day ago

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Reply from SunPower

Hi Rob, we appreciate you giving us your great feedback. We are glad to hear that the representative provided you with such great help to answer all your questions. Please feel free to reach out if there is a issue or concern we address in the future.

May. 23rd, 2022

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Chester Hobbs Desert Hot Springs, CA

Panels are very efficient and working as expected. Installation was completed in less than half a day.

1 day ago

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Reply from SunPower

Thanks for the amazing review you took the time to leave for us, Chester. It's a joy to see customers happy with product we provide and meets their expectations. Let us know if there is something we can help with later down the road. Thanks again!

May. 23rd, 2022

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Raymundo Gomez Bakersfield, CA

Instalation was great but the online finance feature was awe full. I was trying to get financed for 20 years but it defaulted to 25 years.

6 days ago

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Reply from SunPower

We are sorry to hear that you weren't able to chose the option you wanted. I'd be more than happy to assist you with the matter. Could please provide us more details regarding this issue? So, I can better help you and get this addressed.

May. 18th, 2022

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Edward Menifee, CA

They did a clean efficient job! The panels look nice with wiring hidden also did not have to remove my pool soar panels like other solar companies.

1 week ago

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Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

May. 12th, 2022

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Travis Apple Valley, CA

Great service start to finish. Install crew was very professional and worked with my personal needs of where the wires ran.

1 week ago

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Reply from SunPower

Hi, it is wonderful to hear your success story! We are so proud to hear how happy you are with the installation service. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

May. 12th, 2022

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Michael Grillo Preston, CT

Fantastic experience from start to finish. Enjoying the savings having solar panels as well as being glad that I am helping the environment in a small way.

3 weeks ago

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Reply from SunPower

It is great to read how satisfied you are with the experience and system and congratulations on going solar, Michael. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Michael San Antonio, TX

Sun Power was the right company because of the quality of their panels and it has a history of being reliable. I think they are the leaders in the solar panel industry. Most major companies use them. The installation process was very smooth. The workers knew how to install it. It works amazing. The customer service is top tier. It is a great company. I’ve recommended them to a lot of neighbors and friends.

3 months ago

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Reply from SunPower

Hi Micheal, thanks for the glowing review. It brought us great joy to read all the great things you had to say about us. We at SunPower strive to provide our customers with the best service and product possible. If there are any issues or questions you may have, please contact us.

Feb. 21st, 2022

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Felix Winnetka, CA

I did a lot of research over a couple of years. I found sunpower offered the fastest equipment and offers services that has been proven over a long period of time. It is the most competitive. I got really good customer service in the beginning. After getting my panels it is a little more difficult getting people. My equipment has never failed to perform as expected. The installation process was very smooth. It was all explained to me and happened as explained. Due to covid they were short staffed but they acted immediately. My bill has dropped.

3 months ago

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Reply from SunPower

Hi Felix, thanks for the amazing review you provided us about your experience. We are delighted to see you satisfied with the overall service and product. It's always a joy to hear that our customer power bills have dropped. Please don't hesitate to contact us about anything we can help with.

Feb. 21st, 2022

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Greg Chadwick, IL

The gentleman that came to my house did a very good job selling it. I was happy with how he explained things. He did a lot of work for me because I am a little computer challenged. All of customer service has handled my questions well. I am happy with them. The bill was higher than what they said. The installers cleaned up after their mess. They didn’t leave anything behind.

3 months ago

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Reply from SunPower

Hi Greg, thank you for taking out the time to leave us a review. We are delighted to see you received such great care from the salesman in explaining all information regarding the system and solar energy. We are sorry to hear that your bill was higher than expected. If this continues to happen, please contact us. So, we can look further into this matter and provide a resolution to the issue.

Feb. 21st, 2022

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Samantha M Manteca, CA

Everytime I've had a question it's always been answered pretty quickly. Install went great, it took a little long but that's because a lot of people are getting to work. We signed the contract and we waited for permits and everything went as smooth as can be. Everything's working properly, we've only been up and running for about a month but everything is working well and properly. Everybody did a great job.

3 months ago

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Reply from SunPower

Hi Samantha, reading your amazing review brought us joy reading it. Thank you for the very kind words it means a lot to us to see customers satisfied with our services and product. We are excited to hear that system is running with optimal power. Feel free to keep us updated and if there are any issues let us know. Thanks again!

Feb. 15th, 2022

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Art San Diego, CA

It was very speedy and and very professional. The follow ups after the installation was was done really fast and and we're looking forward to referring them to other friends and family. They use there high quality materials and we are very impressed with with the whole process. They were always there to keep us updated on the progress of the installation and the completion date of the installation.

3 months ago

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Reply from SunPower

Hi Art, we are thankful for the amazing insight you provided to us about your experience with us. We are thrilled to see that the team was on top of everything and kept good communication with y'all regarding the whole process. Let us know in the future if there is something we can help with. Our team would be more than happy to assist you. Thanks again!

Feb. 15th, 2022

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Jeff Goodyear, AZ

It's been a great experience so far. It's just the best, I know that I shopped around and the warranties by making a manufacturing your own products they have better quality control and so far that reflects in the products overall output. It was seamless, it was one day in and out and the system was up and wasn't running but it was it was all installed so I was very impressed with the speed and instant installation. Very clean. They were all very attentive and they were able to fix my problem every time I've ever called they were able to address it and get it corrected almost immediately.

3 months ago

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Reply from SunPower

Hi Jeff, thank you so much for leaving such an amazing review for us with useful feedback. At Sunpower, we aim to always provide the best-in-class service and products to our customers all over the world. It brings us joy to see us feel the same way we do. If there is anything we can help with in the future, please reach out.

Feb. 15th, 2022

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Christopher Winchester, CA

They called back just to make sure everything was going good and it was installed correctly and if I have any issues we can reach out to them. I think they were they were installing for about two days, it went pretty easy and they didn't have any issues. Overall, excellent company. They did a good job and their customer service was good. I'm very pleased.

3 months ago

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Reply from SunPower

Christopher, we appreciate the feedback. It is wonderful to read how exceptional your experience has been from beginning to end. We take pride in your customer service experiences and hope you continue to reach out in the future any time you have a question. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Anonymous Las Vegas, NV

I think Sunpower is a great company, I can't recommend them highly enough. The amount of power that is produced seems to be excellent. I'm very pleased. The installer came and put everything up on the roof, he did a really great job and he was one that was recommended by Sunpower. I have no complaints whatsoever. Anytime I have a question or needed help Sunpower is there to help me. When our home was damaged Sunpower was really helpful in getting our system cleaned up and back online and working.

3 months ago

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Reply from SunPower

Hello, we are so appreciative of your feedback and review. What a wonderful solar story. It is always a pleasure to read our clients' amazing production and installation experiences and yours is no exception. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Roger Waddell, AZ

Any time I've ever called they help me out and made the whole process easier. They took care of the permits and everything, the product management. It didn't take him long to get it all installed but the guys who install were professional and left the area clean and everything was all good. They're an excellent company to deal with, professional and literally no gimmicks and gave me the best price for best quality equipment.

3 months ago

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Reply from SunPower

Roger, it was a real treat to read your review and feedback. We are overjoyed with your experience from start to finish and so happy to see how satisfied you are with your system. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Sue Rocklin, CA

We only had one need to call customer service and it was immediately handled. They told us ahead of time what would happen step by step all the way through the process and it happened exactly as they said. We've had other equipment on a previous home and didn't have that kind of positive results that we have today. I'm pleased with the product I'm happy with everything.

3 months ago

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Reply from SunPower

We appreciate the wonderful feedback and review, Sue. It was a joy to read how quickly and efficiently everything was handled. We hope you continue to reach out anytime you have a question in the future. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Mark

It was expensive but I believe that we're going to get a substantial pay back on that system over the next you know fifteen twenty years so I think it was a very good investment for us. It went very smoothly exactly as expected and was done in no time. My questions are always answered promptly and I know when I need some information I can get it very quickly and easily.

3 months ago

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Reply from SunPower

Mark, we sincerely appreciate your feedback, review, and trust in our product. It was a pleasure reading your excitement in regard to your solar future, and hope you continue to reach out in the future. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Gary Haton Danville, IL

Was waiting on my power bill to respond and it's great, just like I was told it would be.

1 day ago

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Reply from SunPower

Thanks for the feedback, Gary. We look forward to hearing more from you about your savings. Thanks again!

May. 23rd, 2022

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Amihai Schwab Bronx, NY

The solar panels are working well and as expected. We are saving money while helping the planet.

1 day ago

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Reply from SunPower

Hi Amihai, thanks for taking the time to leave a glowing review. We appreciate you helping us push clean energy. Let us know if there is anything we can do for you later down the road. Thanks again!

May. 23rd, 2022

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Kathryn Braun Lowpoint, IL

They are very professional. We had an $18. utility bill for our first full month of solar.

1 day ago

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Reply from SunPower

Wow! That is so exciting to hear that utility bill has dropped by a lot. We hope you continue to enjoy your system. Thanks for taking the time to provide us with your feedback.

May. 23rd, 2022

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Hb Fresno, CA

Very fast and courtous company. They installed everything supper quick and everything looks good

1 day ago

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Reply from SunPower

Thanks for providing us with the positive feedback. We are delighted to hear that you are satisfied with service you received from our team. Pleas feel free to contact us for any assistance you may need in the future.

May. 23rd, 2022

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V Lee Bakersfield, CA

Producing as expected no problems. Installed quickly and operational shortly thereafter

1 day ago

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Reply from SunPower

Hi, Lee we are glad to see that the installation was quick and the system is operating. Thank you for taking the time out to leave your feedback. It helps us out a lot to improve our services and products.

May. 23rd, 2022

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Joel Souders Coarsegold, CA

Quality of equipment, service and they let you know what is going on each step of the way.

1 day ago

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Reply from SunPower

Hi Joel, thanks for the glowing review. We are glad that we could meet your expectations. Please feel free to contact us if there is a need we can addresses later down the road.

May. 23rd, 2022

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Alejandro Cortez Hanford, CA

Great system and company was easy to work with. Installers were knowledgeable and professional

1 day ago

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Reply from SunPower

We appreciate the feedback, Alejandro. Thank you for helping us change the way our world is powered!

May. 24th, 2022