Name: Solar Energy World
Rating: 4.5

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Verified Customer

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Shirley Robinson Fort Washington, MD

They were the first company to contact me, so I decided to go with them. Their team was great and they did a good job installing the system. It's been a very positive experience.

6 years ago

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David Gardner Upper Marlboro, MD

Dealing with their team was great; it was a smooth sale. I love the system! I'm now saving about $7,000 a year on my electric bill. Although I have no issues, I would like a battery backup.

6 years ago

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Fred Williams Bowie, MD

The installation process was done efficiently. I used to pay $239 on average, now I pay around $60 a month. The only issue I have with Solar Energy World was that I didn't know that the mounting equipment was bigger in structure than expected. I would suggest they make sure it's clear to the customer how big and intrusive are the ground mounts.

6 years ago

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Wyman Jones Lanham, MD

Their Management Team was pretty good, but I wish it was a little more detailed on savings, and the scope of the size of the solar panels. I do have to say that they installed the system pretty quickly. Overall, it's been a positive experience, however, I still have significant savings to see.

6 years ago

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Brian Stauffer Elkridge, MD

The installation process was very easy. Solar Energy World took care of everything for us. Plus, the sales people we worked with were very knowledgeable and friendly. Our bills are much lower now!

6 years ago

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David Tuman Odenton, MD

I'm pleased with their management team; they were pretty good. They put a lot of precision in their work, you can see that they really cared about what they were doing. All I can say is that they really pay attention to their timing, they do not over commit.

6 years ago

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Phyllis Kaiser-Dark Fort Washington, MD

My bills have gone down, but the savings haven't been dramatic. Besides that, I like the process, and it was easy to understand. I only worked with one person, and that made it easy. Even if it would've been more than 1 person, the process was easy.

6 years ago

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Robert Vogel Columbia, MD

I didn't even notice it was being installed! They established in our house, and went up on the roof. I think I'm saving money, and I was satisfied with the way they performed with the service that I'm receiving.

6 years ago

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Kedem Kaminsky Centreville, MD

It was not very good to deal with their project management team. They could've been better. I think some very small little things mean a lot. They do not place a guard against the bottom of the panels, and they also need to evaluate where they put the panels, and how many panels the house needs. Besides all of that, I do have to say that my bill has decreased, and that's fascinating.

6 years ago

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Amy Rubin Columbia, MD

The knowledge they had about their product is what really made go with Solar Energy World. They offered reduced pricing to my electrical bill and installed everything in an easy way.

6 years ago

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Kevin Boblits Severn, MD

It was easy on my part when it came to install the system; I didn't have to do anything. They took care of everything. Plus, they kept me informed through the whole process. Keep up the good work! I was very happy with the overall experience.

6 years ago

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Gregory Dale Port Republic, MD

They were very professional and very responsive to my questions. They answered them all very promptly, and always got back to me. Although I don't really deal with the bills, I do know the electrical ones went down. Besides that, everything has been good. I would just like to check the panels through the computer.

6 years ago

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William Merle Westminster, MD

I am satisfied with them. These guys were really on the ball, they did a very good job. I actually decided to go solar in an effort to produce clean energy, and it's been great so far. All I can tell them is they should continue what they are doing.

6 years ago

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Izhar Mujaddidi Laurel, MD

I think they did excellent work. They were seamless about the installation process, and we had no issues with their management team. It's definitely been a positive experience.

6 years ago

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Mark Chase Glen Burnie, MD

I haven't had any problems at all. They came out and took care of everything efficiently and quickly. I actually compared the couple of different companies, and they had a better deal.

6 years ago

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Gregory Terry Cordova, MD

It was very easy to install. They came out and everything, so we did very little. They were here for the indoor installation parts as well. Overall, it's a good product and a good process.

6 years ago

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Dennis Nicaragua Hyattsville, MD

The panels are fantastic! It saved me money, so we're happy with the service. The installation process was pretty quick, and the guys were very professional. I think I've been having a lot of good feedback when it comes to my electrical bill; I've been saving money.

6 years ago

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Franklin Schaefer Halethorpe, MD

I listened to a few speeches from different solar companies, and Solar Energy World seemed to be the best one. When it came to installing the system, they had a lot of work to do, in the middle of the heat, and they did a fine job. Plus, they answered all my questions, and took care of all my issues.

6 years ago

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Dawn Torrisi Middletown, MD

Their management team was completely professional, very helpful, and willing to work with us. Plus, installing it was much quicker than we expected. They did a fantastic job with the entire project; our electric bill was reduced!

6 years ago

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Ricardo Millville, NJ

The sales representative Victor D was exceptionally great. He explained everything to me and walk me through the process. He responded to all my question via email and text. The installation crew was great. They clean up after every work day. My garage door was damage accidentally and the company dealt with the replacement. The field supervisor Henry D came in on a Saturday to make sure that work was done properly with my garage door. Office staffs was great to let me know the status of my paperwork with the City inspection and the interconnect application. I just received a copy of the part 2 interconnect application and I am looking forward to get my electric meter swap and get my Certificate of Operation to get started with my Green investment for a better and clean energy alternative.

5 years ago

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Stan L Landenberg, PA

After building a new energy efficient house in 2014, we had always planned on a solar installation in the future. I did my homework on other solar contractors and finally selected Solar Energy World earlier this year. Our project was a little more complicated since we had a detached garage structure (separate from our house) where all our electricity comes in, as well as a backup generator. My salesperson Will was very informative and presented the various options clearly regarding system size, financing, etc. Having been around for all of our house construction, I was familiar with contractors being on site, and must say I was very impressed with the quality of work of the electrical and panel installation team, as well as the on-site project manager Henry. Workers were on-site 4 days total, and did a first class job installing a 15.3 kWp system (51 panels) on our metal roof. The electrical team even went the extra mile of spray painting the metal conduit to match the brown metal roof so that it would blend in with the roof color. The system took longer than originally planned to get installed due to delays with approvals from our utility company (PECO) and local township, but these were out of the control of SEW. It is great to see the solar production showing now on the SolarEdge website, and we anticipate being "net-zero" with this installation. Highly recommend Solar Energy World for your solar requirements.

5 years ago

Reply from Solar Energy World

Thank you for the five stars, Stan! We are so happy to have you as a satisfied customer.

Nov. 20th, 2018

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Scott

Everything they said they were going to do they did. They installed it on my house clean and professionally, but most of all is the amount I'm saving on electricity!.

4 years ago

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Average

They damaged a item that is not replaceable in my attic during the install. They paid me for the damaged items, but it took a while took get it. My roof had a bad leak after the install as well, but they were fast to come out and fix that.

5 years ago

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Theodore Upper Marlboro, MD

Customer service was pretty responsive and kept me in the loop well. Installation went pretty smoothly. The sales personnel earned my trust, they were very knowledgably and helpful.

5 years ago

Reply from Solar Energy World

Thank you.

Mar. 19th, 2019

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Robert Huntingtown, MD

The crew that installed the panels was very coordinated and were always busy while they were working. The company is organized and I am always directed to the right person when I call.

5 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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Karen Silver Spring, MD

The installation went smoothly and they made sure to explain everything to me. I have been having some issues with my unit for the past couple of months and they have been tentative to fix it.

5 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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Georgia

They had to cut one of my trees for the installation which I was not expecting. I would've preffered a landscape company to do that. They worked with me to get the panels installed how I wanted them.

5 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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Gary

The few times that we've needed customer support or technical support they were always quick to respond. The installation was very methodic and well done.

5 years ago

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Salahuddin

They're always very responsive, however I'd appreciate it if we didn't have to reach out to them so much, and they reached out to us instead. The installation was on time and quick.

5 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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A Fallston, MD

The electrical company gets eight dollars out of us a month, no regrets. Installation was greats, they had it done in two days, professional installation.

5 years ago

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Benjamin Woodstock, MD

Everything they said and I when had a problem and they addressed that problem immediately so I consider that very very professional and that's the way it supposed to be.

5 years ago

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Joseph

The help that they promised to provide never happened and the efforts they did to redo my roof ended up a leaky roof. Installation was done quickly possibly too quickly. I had the roof redone and arranged for by Solar Energy World sales personnel; however, not using Solar Energy employees which were not capable in the problems of as afar as value of installation. The actual solar installation also went fairly quickly. As it turns out my roof was rather small so it will take a little longer to earn back any of the expense for the material in the energy saving that come from the installation.

5 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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John

Unfortunately, I've had an open service ticket and zero response so far with the company. The installation went well, however it was a bit drawn out longer than necessary. I'm not getting the energy production I was promised, and I'm not getting any response from the company for help.

5 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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John

In installation, they called me to set up a time and showed up in time. They cleaned up after themselves, and did everything as planned. I haven't had any issues with the equipment.

5 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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Susan

Installation went alright, they came and did a lot of drilling and banging. It took about two days. I think their equipment is good, but my control panel went bad shortly after they put it on, and they took quite a while to get a new control panel.

5 years ago

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William

We've had a few unanswered questions in terms of all our panels aren't producing as much as we wanted. Other than that, installation was smooth. We just haven't been getting as good of a return on our panels.

5 years ago

Reply from Solar Energy World

We appreciate the feedback.

Mar. 19th, 2019

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Lawrence

Any time we've had an issue, they've resolved it promptly and effectively. When they installed the system, they showed up and did the work they were supposed to.

5 years ago

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Anonymous Pasadena, MD

Their customer service department is hard to reach. They aren't quick about dealing with problems. They wanted to spread the installation out over three days, but since installation my air conditioning has been struggling. I still haven't gotten that problem resolved with them yet. I find them to be a disappointing and unimpressive company.

5 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Stanley

The installation went smoothly. They were very courteous, and everything worked out fine. They are a very trustworthy company, and I've already recommended them to others.

5 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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John

If I ever had problems with the solar panels, or they're not producing right, they take care of it. They're very knowledgeable and professional to work with.

5 years ago

Reply from Solar Energy World

Thank you for the kind review.

Mar. 19th, 2019

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Arlene Olney, MD

We were very impressed with the salesman. We had a problem with a leak in our roof, but they found it had been a raccoon that had gotten under our roof tiles and they were able to diagnose and quickly fix the problem. We haven't had a single problem since then. One thing I don't like is that they have an optional service charge that's $800. We haven't once done it, and haven't had any problems. I wonder why they have that bait and switch to get more money out of you. The solar really does reduce our energy bills.

5 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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John Sparrows Point, MD

Customer service is very receptive every time I've called them. We've had a few minor issues, but they work quickly to fix them. The installation was very fast and efficient.

5 years ago

Reply from Solar Energy World

Thank you for the kind words!

Mar. 19th, 2019

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Kenneth

We had multiple picks for solar companies, but we went with Solar Energy World. Customer service has answered all my questions. Installation went very well.

5 years ago

Reply from Solar Energy World

Thank you for the kind review.

Mar. 19th, 2019

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Richard

This company was very honest and upfront with us. I've had some warranty issues that were resolved slower than I expected it would be. Installation was smooth, and I've already recommended them to many people.

5 years ago

Reply from Solar Energy World

Thanks for the valuable feedback!

Mar. 19th, 2019

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David Havre de Grace, MD

The installation team was great, they did the panels in one day. So far its great, I a made more energy than I used in the past three months so my electric bill is zero.

5 years ago

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George Elkton, MD

They were right on spot with what they said would happen. Anything they said would happen did happen. The salesman really seemed like he knew what he was talking about.

5 years ago

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Anthony Hyattsville, MD

Their price was much better than anybody else. They sent me a young engineer guy who was able to explain everything simply. The installation went like a charm.

5 years ago

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Anonymous

They did a great job, it was really neat. But, the only thing is that I don't know if the panels generate enough electricity right now. I think they need to assess the usage of the customer, so they put adequate panels on the home to generate enough electricity.

5 years ago

Reply from Solar Energy World

We appreciate the feedback.

Mar. 19th, 2019

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Good choice for Marylanders.

I like that you are a local company, and I wanted to buy, not rent panels - process was fairly smooth, but it took much longer than expected from first meeting to actually installing.

6 years ago

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Dave

All the personnel that worked on my Solar System sale and installation treated me with respect and answerd any questions I had all during the procedure

6 years ago