Name: LGCY Power
Rating: 3.9

check_circle

Verified Customer

star star star star star_border

Daryl L Mangum

miscommunication about old power and new/sdded power switch on

2 years ago Edited January 10, 2024

Reply from LGCY Power

Daryl, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

check_circle

Verified Customer

star star star star star

Gerald Lewis Winter Garden, FL

Transition from grid power has been seamless, so far.

2 years ago

Reply from LGCY Power

Gerald, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

check_circle

Verified Customer

star star star star star

Michael And Karen King Cleburne, TX

they were helpful and easy to sign up for

2 years ago

Reply from LGCY Power

Michael and Karen, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

check_circle

Verified Customer

star star star star star

Nick M Saint Augustine, FL

I didn't spend a dime to get my solar project installed!

2 years ago

Reply from LGCY Power

Nick, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Annelise Kephart Moody, TX

The solar panels were supposed to help take away my electricity bill yet I'm still having to pay in.

2 years ago

Reply from LGCY Power

Annelise, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

check_circle

Verified Customer

star star star star star

Chris Hoover Sun City, AZ

Best customer service. Mark was with us every step

2 years ago

Reply from LGCY Power

Chris, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star star star star

Deanna M Coleman Appling, GA

They did an excellent job and had things done in one day

2 years ago

Reply from LGCY Power

Deanna, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star star star star

Flavio Carlos Lancaster, CA

So far it has been good customer service

2 years ago

Reply from LGCY Power

Flavio, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Hugo Stierholz Odessa, TX

Bad customer service could not get ahold of person in charge of project. Told me she had 140 customers and was to busy to back to me

2 years ago

Reply from LGCY Power

Hugo, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

check_circle

Verified Customer

star star star star star

Kevin Boggs Anderson, SC

Every one I spoke to was very knowledgeable and honest

2 years ago

Reply from LGCY Power

Kevin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star star star star

Kathy Hanner Santa Clarita, CA

Everyone we have worked with has been very helpful.

2 years ago

Reply from LGCY Power

Kathy, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star star star star_border

Jonathan Gonzalez Hobbs, NM

My thermostat was part of the contract, but it hasn't been installed.

2 years ago

Reply from LGCY Power

Jonathan, Thank you so much for the positive review. We will have someone look into your account to see what we can do to get that installed. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Eian Phillips Bakersfield, CA

So far my power output is everything they said.

2 years ago

Reply from LGCY Power

Eian, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Jeannette A. Montgomery & Alexander S. Montgomery Kissimmee, FL

Extremely professional in possible sense !

2 years ago

Reply from LGCY Power

Jeannette and Alexander, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Jackie Charleston, SC

Excellent Customer Service, Very Informative

2 years ago

Reply from LGCY Power

Jackie, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Devon Setzer Las Vegas, NV

Good service and answered any questions that I had

2 years ago

Reply from LGCY Power

Devon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star star star star

Thomas Hilk Merced, CA

It worked but did not use it long wife wanted a new house.

2 years ago

Reply from LGCY Power

Zach, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

check_circle

Verified Customer

star star star star star

Lanny North Las Vegas, NV

Looks good. Everything should work. Installation went okay.

2 years ago

Reply from LGCY Power

Lanny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Lou

I like the rep and I had good sevice and follow-up

3 years ago Edited January 10, 2024

Reply from LGCY Power

Lou, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Johnny k. San Diego, CA

Never a problem great people great savings

3 years ago

Reply from LGCY Power

Johnny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Terry Worthen

Very professional, timely, friendly and clean.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Aaron Mike Hall

Good job on my solar panels, nice people, everything works

3 years ago

Reply from LGCY Power

Aaron, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Jeffrey Wayne

They always go out of their way to satisfy our every need.

3 years ago

Reply from LGCY Power

Jeffrey, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

L.G.

Very Friendly and helpful customer service

3 years ago

Reply from LGCY Power

L.G, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

George Wilhelm

Quality presentation and rapid install of solar system

3 years ago

Reply from LGCY Power

George, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Alex

Excellent customer service and delivered what was promised.

3 years ago

Reply from LGCY Power

Alex, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Alison Prochazka

Fair pricing and superb customer service.

3 years ago

Reply from LGCY Power

Alison, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

star star_border star_border star_border star_border

Jeffrey Odessa, TX

This company is terrible..I still am not using solar but paying for something I'm not using..plus I haven't heard a thing from them..no matter how hard I try they just won't keep me posted..people do your research on this company or you will be stuck paying for something your not using..stay away from this company

1 year ago

star star_border star_border star_border star_border

dave roedel Grand Junction, CO

Absolutely the worst company I have ever purchased a product and service. Installation was late, 8 months and counting for service on a panel that is not functioning. customer service is like a black hole. Requests are received and no action taken.

1 year ago

star star_border star_border star_border star_border

Robbin Nelson Castle Hayne, NC

Worst customer service ever. Took me 8 months to get them turned on, finally got them turned on and after only a month they are now not working. I don't recommend solar for anyone because you end up paying for electricity and for the panels.

1 year ago

Reply from LGCY Power

Robbin, we are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Feb. 8th, 2023

star star_border star_border star_border star_border

E. Baxter Canfield Bakersfield, CA

Crystal turned out to lacked the expertise of scheduling. When I tried to contact, she gave me the run-around. When I asked to speak her manager, she refused to provide the contact information. In other words, she lacks interpersonal communication skills, lies and as an employer myself, she would have been fired.

1 year ago

Reply from LGCY Power

E. Baxter, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. Our Sales Representatives do their best to respect others and educate everyone on the positive effects that solar energy can have on the environment and the financial benefits that are available to homeowners. We have notified our local leadership to provide additional training for reps to help prevent this misunderstanding in the future. Thank you for your feedback.

Jun. 14th, 2022

check_circle

Verified Customer

star star star star_border star_border

Victor M Verona Fort Worth, TX

Several delays in things I'm told and when they actually happen.

1 year ago

Reply from LGCY Power

Victor, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at [email protected].

Jun. 9th, 2022

check_circle

Verified Customer

star star star star_border star_border

Clarissa Cowan San Diego, CA

System stopped working 6 weeks ago and is taking 10 days to get team out to fix

1 year ago

Reply from LGCY Power

Clarissa, We are sorry to hear about the miscommunication. If you can provide us with the name and address connected to your account at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 9th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Me Unhappy

I have been Waiting for 6 Weeks now to have my Solar Turned on. It just sits up on my Roof Not Activated!!!!

1 year ago

Reply from LGCY Power

Me Unhappy, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 10th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Sean kenney Santa Maria, CA

Transparency and scheduling it's been months since install and still not inspected

1 year ago

Reply from LGCY Power

Sean, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Darryl Friedman Tucson, AZ

the poor communication from my sales rep after he secured the sale was very poor

1 year ago

Reply from LGCY Power

Darryl, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Bill Ingram

It was very labor intensive for me to get everything hooked up properly and working as it should.

1 year ago Edited January 10, 2024

Reply from LGCY Power

Bill, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Jay Gomez Antioch, CA

Left a water bottle in my toilet drain and it is still there, broke the bottom of my gutter drain too

1 year ago

Reply from LGCY Power

Jay, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

check_circle

Verified Customer

star star star star star_border

Wendi

It all went very smooth. It was hard to get hold of them.

1 year ago

Reply from LGCY Power

Wendi, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star_border star_border

David stout Rocklin, CA

My panels were installed early December and has not been completed

2 years ago

Reply from LGCY Power

David, We're sorry that this has been your experience. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Mark K Apache Junction, AZ

People were very friendly and courteous but I thought you would work with SRP so i can start saving right away.

2 years ago

Reply from LGCY Power

Mark, we are sorry to hear about the miscommunication. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 31st, 2022

check_circle

Verified Customer

star star star star_border star_border

David LaJeunesse Queen Creek, AZ

The instillation crew was excellent and the system works great.

2 years ago

Reply from LGCY Power

David, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 10th, 2022

check_circle

Verified Customer

star star star star_border star_border

George Nawar Cleburne, TX

My electric bill has done nothing but increase since getting the panels

2 years ago

Reply from LGCY Power

George, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Treneice

He's not picking up his phone or responding to me because he doesn’t want to give us out thousand dollars.

2 years ago

Reply from LGCY Power

Treneice, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 8th, 2022

check_circle

Verified Customer

star star star star_border star_border

Michael

It took over two months for them to get the system up and running.

2 years ago

Reply from LGCY Power

Michael, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

bob glover Moorpark, CA

over 67 days to complete. still waiting for a booklet to explain what the numbers and lights mean

2 years ago

Reply from LGCY Power

Bob, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

check_circle

Verified Customer

star star star star star_border

George Duenas Chula Vista, CA

Smooth transition and straightforward .

2 years ago

Reply from LGCY Power

George, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Francisco San Pablo, CA

Not running yet! I'm yet to experience the solar system,, not sure when I'm going use no one has shown me how to use!

2 years ago

Reply from LGCY Power

Francisco, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Ambroise Guerrier North Las Vegas, NV

Salesperson don’t keep their word. Having buyers remorse I feel I can have gotten a better deal with more panels

2 years ago

Reply from LGCY Power

Ambroise, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

check_circle

Verified Customer

star star star star star_border

Rosemary Palm Harbor, FL

Salesman was not truthful about a couple of things.

2 years ago

Reply from LGCY Power

Rosemary, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021