check_circle

Verified Customer

star star star star star

Kendrix Pensacola, FL

Equipment is clean and sleek. There is no extra wires or anything hanging around. There was some delay installing it because of the weather but they came the next day when the sun was shining. All of my questions have been answered in a timely manner. The process is streamlined.

3 years ago

Reply from LGCY Power

Kendrix, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Brian Beechler

Chris M. was honest, trustworthy, knowledgeable and very easy to work with. The installers and the guys who help coordinate the install were incredible as well. I don’t remember their names, but they were extremely kind and considerate of our property and my wife who works from home.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Thanks Brian for the great review! We are pleased that you have had an excellent customer experience with LGCY Power. Follow us on instagram at @lgcypower for info on our monthly customer giveaways.

Jan. 22nd, 2021

check_circle

Verified Customer

star star star star star

Daniel

Overall it has been a good experience. Installation was very smooth. There was a slight time delay since they were very busy with their schedule but once they started, it was a very clean job. The city inspector approved it on the first inspection. They made sure all the questions we had were answered.

3 years ago

Reply from LGCY Power

We appreciate your 5 star review! We are happy to see that the installation process was smooth for you! For information on Monthly Customer Giveaways of TV's, Yeti Coolers, and Apple Watches follow us on instagram at @lgcypower!

Jan. 22nd, 2021

check_circle

Verified Customer

star star star star star

Lydia Buswell

They delivered on everything I asked for. They were up front about the process, kept me informed as we went along, everyone involved was super friendly, and I got way more value than I feel I paid for compared to my friends that went with other companies.

3 years ago

Reply from LGCY Power

Lydia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

check_circle

Verified Customer

star star star star star

Jerry

Everything has happened as promised. We’ve had it for many years and had no problems at all. It is very good and simple. The folks have been very helpful telling us what to do if we sell our house and what will happen with the panels.

3 years ago

Reply from LGCY Power

Jerry, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

star star star star star

Changing Trendz

The crew was great and friendly. They also did a great job cleaning up everything when finished

4 weeks ago

Reply from LGCY Power

Changing Trendz, we are so glad to hear about your experience with your LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Aug. 22nd, 2024

star star star star star

Queena Howard

Crew arrived early and completed the task on time. Friendly crew and cleaned up behind them themselves.

1 month ago

Reply from LGCY Power

Queena, we are so glad to hear that your experience with LGCY Power was a success! We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Aug. 19th, 2024

star star star star star

Sherri S

LGCY Power was easy to work with for installation of my solar panels. Very helpful and took care of everything.

1 month ago

Reply from LGCY Power

Sherri, we are happy to hear that our solar experts were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Jul. 31st, 2024

star star star star star

Hope Weber

The team was very courteous and answered all questions so we understood the process of installation and the steps that would be coming.

2 months ago

Reply from LGCY Power

Hope, we are happy to hear that we were able to help you efficiently. Thank you for taking the time to share your solar experience! Follow us on Instagram @lgcypower!

Jul. 17th, 2024

star star star star star

Drema Smith

The instal crew was awesome. I had a few requests and they took care of them with no problem. So far, so good. Waiting for our inspection.

2 months ago

Reply from LGCY Power

Drema, we are so glad that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jul. 1st, 2024

star star star star star

Andrew Bachmann

We have nothing but great things to say about this company and the whole process. We are so happy we made the choice to go solar!

2 months ago

Reply from LGCY Power

Andrew, thank you so much for the review! We truly appreciate you taking the time to let us know what a wonderful job we're doing.

Jul. 1st, 2024

star star star star star

Tim Campbell

Everyone was very friendly and respectful. They did the job quickly and neatly. They were courteous, knowledgeable and kept me apprised of their progress.

3 months ago

Reply from LGCY Power

Tim, we truly appreciate you taking the time to leave us a review. Thank you for letting us know what a stellar job our representatives did for you. We value your opinion and business! Thank you for choosing LGCY!

Jun. 17th, 2024

star star star star_border star_border

Megan Hannel

I wasn't thrilled about receiving packages and deliveries without prior knowledge, but from what I saw, the installation crew worked on the project with steady progress. They did not update my main fuse box as they had told me, and when questioned, the crew had no knowledge of that discussion. I have no complaints about the delivery man or the installation crew themselves, just lack of communication and not following through with offers made.

4 months ago

Reply from LGCY Power

Megan, thank you so much for taking the time to leave your feedback. Our apologies for the lack of communication. We do appreciate your patience and understanding. We are grateful for your business. Thank you for choosing us.

May. 23rd, 2024

star star star star_border star_border

Robert Boker

Sales reps did a awesome, had some mishaps with the final design which cause installation to be delay. Reasoning was due to no capy of final layout sent to customer to review before installation crew came out. Once changes were made and approved through us and the company. Crew had come out several times due to weather. They overcame the odds and got it installed in 1 day. They did a awesome job.

4 months ago

Reply from LGCY Power

Robert, thank you so much for your patience and understanding. We're happy to hear the team stayed vigilant in completing your system installation. We're happy to have you as a customer and are truly grateful and appreciative of your business. Thank you for choosing LGCY.

May. 23rd, 2024

star star star star star_border

Tabbi Grosch

Th process started out great, took a little time to get everything cleared to installed and communication was hit or miss at times. The installation crew was FANTASTIC! Provided updates as they worked and worked quickly to complete the project in 1 day. Hopefully the last steps of the process continue to move as quickly as the installation!

4 months ago

Reply from LGCY Power

Tabbi, thank you for taking the time to let us know of your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.

May. 1st, 2024

star star star star star

Carolyn Putney

From the start, Nick B, our sales representative, right through to the installation crew, we couldn’t have had better people to work with. Nick answered our questions and if we had a question, he got it answered.

4 months ago

Reply from LGCY Power

Carolyn, thank you for letting us know what a fine job Nick is doing. We appreciate the feedback and are grateful to have you as a customer!

Apr. 30th, 2024

star star star star star

garry eldridge

They arrived promptly and worked all day on the install. Toward the end they got rained out but returned a couple of days after and finished the job. They communicated about everything.

4 months ago

Reply from LGCY Power

garry, thank you for your kind review and taking the time to do that for us, we really appreciate it. Thank you for your business and choosing LGCY.

Apr. 23rd, 2024

star star star star star

Terrie Chapman

The job was done quite well and efficiently. They came did what was necessary and answered any questions. The guys we're very personal with no rough language, they didn't look like slobs. They all were very charming.

5 months ago

Reply from LGCY Power

Terrie, thank you for your kind words! It's been a pleasure to do business with you. We appreciate you sharing your LGCY experience!

Apr. 3rd, 2024

star star star star star

gvkaahlstr

Install team was professional and polite

1 week ago

Reply from LGCY Power

gvkaahlstr, we are happy to hear that you experienced the expertise of LGCY. Thank you for taking the time to share your solar experience! Thank you for choosing us!

Sep. 11th, 2024

star star star star star

amiesha taylor

I have this installed for a year now and so far it’s been good. I haven't received any large bills and they have been what’s expected. Installation and setup went well and expected. Quick process overall. Will recommend!!

5 months ago

Reply from LGCY Power

amiesha, thank you for the review and your kind words! We appreciate and are grateful we are able to serve you!

Mar. 27th, 2024

star star star star star

David Rodriguez Anaheim, CA

The crew showed up on time and went to work right away. When they were done, the lead person showed me new panel and explained what was next. The crew did a Fantastic job and I am very happy with the product and installation.

6 months ago

Reply from LGCY Power

David, we are happy to hear that you experienced the expertise of our team. Thank you for taking the time to share! Thank you for choosing us!

Mar. 20th, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Laureen Gollner Oceanside, CA

Not great communicators in regards the numerous steps involved in the process. If I wasn't calling them to see where we are in the process I would have no communication from them at all. Solar panels installed on March 22, 2022, required electrical panel upgrade installed on April 29th, which we didn't find out we needed until the panels were already on the roof, and the panels still are not "turned on"...waiting, waiting, waiting! Not sure if I would have gone through with solar if I was made aware of the lengthy process, lack of communication, the amount of phone calls required on my end to find out why it's taking so long...so far not impressed.

2 years ago

Reply from LGCY Power

Laureen, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

check_circle

Verified Customer

star star star star star_border

Diane D. Melson

The sale to installation was great and timely, but the inspection process took 2 months and seemed like a lot of miss communication between installers and county.

2 years ago Edited January 10, 2024

Reply from LGCY Power

Diane, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

check_circle

Verified Customer

star star star star star_border

Gregory

LGCY Power has been great entertaining all of my questions. I do not have any issues with the company. It is easy to use. The app is nice. The installation process was quick and easy and they are very professional, although it is a little expensive.

2 years ago

Reply from LGCY Power

Gregory, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star_border star_border

Denny

LGCY Power promised me a rebate for the first year of payments and I still haven't received it, even though I have been calling practically everyday. The equipment is doing well. It is cheaper than paying for the electricity. But during the installation process, they caused damage to my back porch which still hasn't been fixed. I requested them to fix it because the screws went all way through the roof.

2 years ago

Reply from LGCY Power

Denny, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

check_circle

Verified Customer

star star star star star_border

Tom

The installation process was fine, they put one of the solar panels too close to my roof heating and air conditioning unit and that's going to have to move. The representatives were very friendly, courteous, and quite knowledgeable.

2 years ago

Reply from LGCY Power

Tom, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star_border

Robert

Everything was great. Haven't had any issues since it was installed. Install was excellent. They arrived on time. My service person was very knowledgeable and contacted me about all the updates, when the installation would happen and all of that so we could plan on getting everything in order on time.

2 years ago

Reply from LGCY Power

Robert, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Mary

It's been very positive so far. It's working as promised doing what they said it would do. Install was very good, guys came and did the work and then they were gone. I didn't even know they were gone.

2 years ago

Reply from LGCY Power

Mary, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star_border

Jeannie

Installation process was smooth, they worked around our work schedule, so they were actually here for two days to accommodate our work schedule. It's not hooked up to where I can actually use it yet. There's always somebody available if I needed something or have a question that could get right back to me.

2 years ago

Reply from LGCY Power

Jeannie, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Anonymous

I believe that they use some pretty good products and they installed it very very clean. It went pretty smooth, but they aren't done yet so I'll just wait for them to finish up.

2 years ago

Reply from LGCY Power

Anonymous, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Robert

Quality material. Install went okay, it wasn't LGCY Power it was another company. They very efficiently took care of every question or problem we had. The representative was very very honest and straightforward.

2 years ago

Reply from LGCY Power

Robert, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Amber

The customer service I got was great, that was amazing. Very personable and understanding and really kind of brought on how everything works. Installation went super quick and fast, it went within two hours.

2 years ago

Reply from LGCY Power

Amber, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Brandon

LGCY has the best deal and they had faster time frame. They are communicative, they are on time or ahead of schedule and they explained every step of the process before and during the whole process. Smooth and quick.

2 years ago

Reply from LGCY Power

Brandon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star_border

Nick Cross

The install went smooth and the panels work as promised. My only disappointment was from the sells rep. He promised 6 months of free bill coverage and I haven't seen that as of yet. I tried to reach out to him on several occasions and he doesn't reply. I'm not sure if that promotion will come later. Please reach out to me for more details.

2 years ago

Reply from LGCY Power

Nick, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Apr. 19th, 2022

check_circle

Verified Customer

star star star star star_border

Irad Ruiz Las Vegas, NV

The scheduling is terrible. The installation took longer than expected. The final inspection was scheduled for a date prior to the install and getting ahold of anyone to ask questions is nearly impossible. I am very disappointed with the whole process to this point

2 years ago

Reply from LGCY Power

Irad, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

check_circle

Verified Customer

star star star star star

Savannah

So far it is working well. Installation was pretty seamless. I am comfortable with customer service. They’re very responsive and quick to get back with you. You can call them or email them or fax them.

2 years ago

Reply from LGCY Power

Savannah, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

Anonymous

I was very happy with the installers. There were no problems. They did the first inspection while I was out of town for vacation. The second person was very knowledgeable and got me up and running. I was happy with that.

2 years ago

Reply from LGCY Power

Anonymous, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

Cyrus

It's been a good experience overall, so we look forward to how things are going to work long term with it. Very quick very efficient. Everybody's been very professional and gracious and really haven't had any issues.

2 years ago

Reply from LGCY Power

Cyrus, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

Lisa

I had issue with them during installation. The roof or the ceiling of my house when they were putting up the panels and the sales person said he put in kick it to make it fit, but now it fixed so I'm good. I'm satisfied.

2 years ago

Reply from LGCY Power

Lisa, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

David

So smooth. Things happened in the time frame that was supposed to. The guys were great that put it in. Very competent. Everything with legacy has been good and I'm quite happy.

2 years ago

Reply from LGCY Power

David, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

Carlos

The gentleman that came over was very informative. All my panels have been installed. We haven’t had any issues with them. We are waiting for the city. So far the system seems pretty good.

2 years ago

Reply from LGCY Power

Carlos, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

J

I’ve recommended them to some friends. It was pretty smooth. There were some little hiccups on the day they came but everything went fine. Everything seems to be working fine.

2 years ago

Reply from LGCY Power

J, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

check_circle

Verified Customer

star star star star star

Daniel Smith Orlando, FL

Company representative presented the information and alternatives clearly. He was quickly responsive to follow-up questions. Coordination for installation of the system and inspections was smooth.

3 years ago

Reply from LGCY Power

Daniel, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

check_circle

Verified Customer

star star star star_border star_border

Doug Hapeman Davenport, FL

The solar panels were installed in a timely fashion, and all inspections completed. But Titan Solar has yet to turn on the solar panels. We have contacted them twice during the past month, but no response on when the system will be turned on. We have begun payments on the solar loan this month and are still connected to Duke Energy. We are paying our regular Duke Energy bill and the additional solar payment with no solar yet. We are very disappointed with the lack of response from Titan Solar. Please light a fire under their back side and get this system operating.

3 years ago

Reply from LGCY Power

Doug, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

KDH Las Vegas, NV

Honestly, just didn't want to go through the comparison shopping deal. Dave was at the right place at the right time, felt comfortable with him, not pushy, answers to our questions were in line with what we already knew.

3 years ago

Reply from LGCY Power

KDH, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

check_circle

Verified Customer

star star star star star

Wes Roy Davenport, FL

Customer service is beyond exemplary--Robert S. was on top of the project, and available consistently almost 24 hours a day until we powered up! Always available for questions as well. SUPERIOR service!!!!

3 years ago

Reply from LGCY Power

Wes, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

check_circle

Verified Customer

star star star star star

Camilla Mesa, AZ

Installation went great. They have been on top of everything and get back to us to make sure everything is fine. We are waiting for the final approve and once it is turned on it is going to be great.

3 years ago

Reply from LGCY Power

Camilla, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

check_circle

Verified Customer

star star star star star

James Dallas, TX

LGCY has a positive way sharing information and supporting us. When I ask for help, they are there to help. We had some weather issues that made installation take a little longer but it still went well. It is working.

3 years ago

Reply from LGCY Power

James, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

check_circle

Verified Customer

star star star star star_border

Barron San Diego, CA

I was a little surprised that the installers showed up easy and were quicker than I was originally led to believe. They told me what they were going to do and they did it and the equipment works well. I am still waiting for my utility company to put in a new fuse box.

3 years ago

Reply from LGCY Power

Barron, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

check_circle

Verified Customer

star star star star star

Tony Chula Vista, CA

Definitely recommend even though I did have a problem with the installer not returning my phone calls, but they aren’t legacy and legacy has been helping me with me issues with them.

3 years ago

Reply from LGCY Power

Tony, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

LGCY Power Reviews