LGCY Power: Read 801 User Reviews From Real Homeowners

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Kyle

LGCY has helped me twice and the experience was great both times. They setup my new home and everything from evaluation to install/go live was awesome. They'll be my go-to whenever I move again and have solar needs.

3 months ago

Reply from LGCY Power

Kyle, we are so glad to hear that your experience with LGCY Power was so successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower!

Sep. 12th, 2024

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Tamara Thomlinson

These guys were very nice. The explained everything with me and helped correct the issue's that came up. The did a good job cleaning up the yard after when they were finished.

3 months ago

Reply from LGCY Power

Tamara, we are pleased to hear that we provided you with excellent service. If you have any questions, please feel to contact our customer care team at customerservice@lgcypower.com or call 855-353-4899 opt 3.

Sep. 3rd, 2024

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Aretta Malinowski

The men doing the installation were very polite and efficient. They cleaned up everything and answered any questions we had. They helped us get signed up for Enlighten to track the solar.

3 months ago

Reply from LGCY Power

Aretta, we are so glad to hear about your fast and efficient experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Aug. 30th, 2024

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Natalie Slagell

The men were very polite and not any trouble at all. I was very busy with 8 children and they didn't disturb us or pull me away from taking care if them. They only needed a few questions answered and access to the control panel in the basement.

4 months ago

Reply from LGCY Power

Natalie, thank you for taking the time to let us know how thorough and enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.

Aug. 22nd, 2024

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Verified Customer

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Larry

Once you get on your providers solar buy back plan you start to see the savings. Even in Texas heat bills are $60 and under. And a 30+% tax credit really helps with the cost. Based on my limited needs so far customer service has been great.

4 months ago

Reply from LGCY Power

Larry, we truly appreciate you taking the time to leave us a review. Thank you for letting us know what a stellar job we did for you. We value your opinion and business! Thank you for choosing LGCY!

Aug. 12th, 2024

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Verified Customer

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Larry Sullivan

I like my solar system and will recommend it to others people.

1 month ago

Reply from LGCY Power

Larry, thank you for your kind review and taking the time to do that for us, we really appreciate it. Thank you for your business and choosing LGCY.

Nov. 19th, 2024

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Verified Customer

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Kim Graham

Company responsive & informative. All deadlines were met

1 month ago

Reply from LGCY Power

Kim, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Nov. 19th, 2024

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Verified Customer

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E. David Legrande

Simply l wish had installed solar 15 years ago.

1 month ago

Reply from LGCY Power

E. David Legrande, thanks for choosing us and taking time to provide feedback. Thanks for letting us know what a great job we did. We really appreciate your kind words and are grateful for your business.

Nov. 18th, 2024

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Terry T

My friend referred me to this company, and I'm glad he did. No more $1,000 a month electric bills during the summer! I pay my flat rate for the solar lease, and minimal for any extra electricity I didn't generate. Perfectly satisfied.

3 months ago

Reply from LGCY Power

Terry, thanks for taking the time to leave us a good review. We are happy to know you have had such a great experience with our company. We will be happy to pass this on to the team!

Sep. 6th, 2024

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Will Spencer (MotoSloth)

I couldn't be happier with my decision to choose Legacy Solar. After extensive research into many solar companies, Legacy Solar stood out with their high ratings and excellent reputation. From start to finish, they were a pleasure to work with, providing exceptional support both during and after the installation. Now, two years later, I am still thrilled with my solar system and the ongoing support Legacy Solar provides. Highly recommend!

6 months ago

Reply from LGCY Power

Will, we are content to hear that we were able to help you out while going solar. Thank you for taking the time to share your experience! Thank you for choosing to go solar with us!

Jun. 27th, 2024

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Barbara Steffens

They were great. The weather was iffy all day. Threatening rain in the morning with actual brief rain showers durning the afternoon. They were forced to stop during the showers but as soon as they could after the shower they completed the installation. Jesse was a great crew chief. He kept me informed and explained how to turn the system on once the final inspections were complete. I was very pleased with them and happy that I chose LGCY power.

7 months ago

Reply from LGCY Power

Barbara, thank you for taking the time to let us know how attentive Jesse was. We appreciate your feedback. Please follow us on Instagram @LGCYPower for solar information and hacks.

Apr. 30th, 2024

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Verified Customer

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Erin

I talked with Jackson at LGCY Power and he was absolutely fantastic. It is very easy to use. The installation process was very smooth and very easy, which was great. I really appreciate all the things that they've done for us and we're very happy to be solar efficient.

2 years ago

Reply from LGCY Power

Erin, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Robert

LGCY Power works great. When I called, they provided all the paperwork within a minute. The installation process was really smooth. The guys work really hard to help you. We had problems with the city inspectors not wanting to come out and the foreman took care of it.

2 years ago

Reply from LGCY Power

Robert, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Lizette

They're not done yet with install, but so far it's been okay. It's been over a month now and we still don't have the panels on the roofs capacitor thing because it is on the side of the house but it's not hooked up. Really helpful at first. It's been like they're telling me the truth about everything.

2 years ago

Reply from LGCY Power

Lizette, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Dwayne

We haven't gotten approval to turn them on. Install was great and finished on time. Very easy to get hold of and very very good at communicating with me about what they were doing. They were able to give me good presentation on what products were and show me how it fits on the house.

2 years ago

Reply from LGCY Power

Dwayne, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Angela

Adam, our sales guy, has been absolutely wonderful. He helped us out when we had issues, we would definitely recommend them. Newer technology. It was seamless there was no issues at all. We have gotten several other quotes from other companies and legacy seems to be the the best overall value.

2 years ago

Reply from LGCY Power

Angela, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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William

They promised a lot and they said they'd be there every step of the way, but when different things were happening and it was not the reality of what happened. Install was fine. Overall it went fine but the ammount of presence they romised was not accurate.

2 years ago

Reply from LGCY Power

William, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Jillian Ambrose Winter Garden, FL

Communication was amazing until after the panels were installed. After installation, it was zero communication. I'm still trying to get answers on how to turn on my system but I'm not getting a complete response. I've already made 1 payment and I don't even know if the system is on.

2 years ago

Reply from LGCY Power

Jillian, We are happy to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. We have a member of our Account Management Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 10th, 2022

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Verified Customer

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Ken

They follow up. I have not yet completed the process to turn on the panels and they followed up and walked through the steps of how to make that happen. Well it's still early to tell, but so far the equipment has worked very well.

2 years ago

Reply from LGCY Power

Ken, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Bryan

Legacy is a good company, very good support. Our sales rep was there for us to call in and ask questions. Considering I had eighty nine dollar power bill this month I say those panels work just fine. Installation was fine, it was done in basically a day and a half, so it's very quick and professional.

2 years ago

Reply from LGCY Power

Bryan, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Anonymous

When they installed it, they turned off the hot water and it couldn’t get it turned back on for about a week and I need to speak to someone about the rebate as it is not what the salesperson said but so far the system is working good.

2 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Kathleen Loughlin Henderson, NV

My sales rep, Quinn F., was OUTSTANDING. Quinn was informative, but not pushy. He was thorough, thoughtful and patient with me throughout this entire process. Thanks to Quinn's knowledge & follow-through, I decided to purchase solar panels for my home; he's the best!

3 years ago

Reply from LGCY Power

Kathleen, we are so glad to hear about your experience with LGCY Power and that Quinn was so outstanding. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Tim and Cheryl Hoenig Buckeye, AZ

They were efficient and knowledgeable. But the main reason by far is their salesman, Mark. We were contacted by many, many solar salespeople but it was Mark's compassion when our family was going through a medical crisis that made us call him when we decided to go with solar.,

3 years ago

Reply from LGCY Power

Tim and Cheryl, we are so glad to hear about your experience with LGCY Power and that Mark was so outstanding. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Terry L Hudspeth Las Vegas, NV

Because Brandon and Trish told me what it was going to take to get what I needed, how the process goes for installation stayed on top of everything , kept me informed of what was next. There was NO SUPRIZES! Nothing what a smooth process. Brandon and Trish C. are the best!!!

3 years ago

Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Justin Apopka, FL

The cost benefit analysis was really usefully planning my new home. Everything went well. They barely needed me there to get it installed. I like that I am able to monitor the app and watch how much my solar panels generate. I have seen my bill go down significantly.

3 years ago

Reply from LGCY Power

Justin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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Verified Customer

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Jeffery Georgetown, TX

This is the best product on the market. I met with one their representatives and they explained the difference between them and other companies. Overall most everybody was really pleasant though sometimes people didn’t know my project fully.

3 years ago

Reply from LGCY Power

Jeffery, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Verified Customer

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Lorraine Auburn, CA

Somebody always answers my phone calls and thoroughly explains the process. The installation of the solar panels went really well. I also had an electrical upgrade so it took a little longer but otherwise it was fine. It seems to be doing its job. My bill is only eighty five dollars a month which is the lowest it could be.

3 years ago

Reply from LGCY Power

Lorraine, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Anonymous Leesburg, VA

It turned out to be beneficial as far as cost and savings. It seems to be working great. They are easy to reach and always responsive to questions. They were quick to have it installed. I didn’t even notice them here. Before I knew it they were done.

3 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Amanda Las Vegas, NV

Job well done. Preparation for length of time to complete the project would have been appreciated. After installation it still took nearly a month for final inspection. Also prepping home owners to move vehicles on day of install if they are parked in driveway would have been nice. We were instructed nobody needed to be home but vehicles needed to be moved.

3 years ago

Reply from LGCY Power

Amanda, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Kendrix Pensacola, FL

Equipment is clean and sleek. There is no extra wires or anything hanging around. There was some delay installing it because of the weather but they came the next day when the sun was shining. All of my questions have been answered in a timely manner. The process is streamlined.

3 years ago

Reply from LGCY Power

Kendrix, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Brian Beechler

Chris M. was honest, trustworthy, knowledgeable and very easy to work with. The installers and the guys who help coordinate the install were incredible as well. I don’t remember their names, but they were extremely kind and considerate of our property and my wife who works from home.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Thanks Brian for the great review! We are pleased that you have had an excellent customer experience with LGCY Power. Follow us on instagram at @lgcypower for info on our monthly customer giveaways.

Jan. 22nd, 2021

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Verified Customer

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Daniel

Overall it has been a good experience. Installation was very smooth. There was a slight time delay since they were very busy with their schedule but once they started, it was a very clean job. The city inspector approved it on the first inspection. They made sure all the questions we had were answered.

4 years ago

Reply from LGCY Power

We appreciate your 5 star review! We are happy to see that the installation process was smooth for you! For information on Monthly Customer Giveaways of TV's, Yeti Coolers, and Apple Watches follow us on instagram at @lgcypower!

Jan. 22nd, 2021

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Verified Customer

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Lydia Buswell

They delivered on everything I asked for. They were up front about the process, kept me informed as we went along, everyone involved was super friendly, and I got way more value than I feel I paid for compared to my friends that went with other companies.

4 years ago

Reply from LGCY Power

Lydia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jerry

Everything has happened as promised. We’ve had it for many years and had no problems at all. It is very good and simple. The folks have been very helpful telling us what to do if we sell our house and what will happen with the panels.

4 years ago

Reply from LGCY Power

Jerry, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Leola Bivens

I've had my solar panels for almost 2 years and I love them. My electric bill is negative every month and I'm looking forward to SDGE paying me money when my NEM is due in November. I haven't had any issues with my solar panels and they work well. My representative was Ashton B.. He was kind, respectful, and very informative. He told me exactly what I would pay each month. He was honest. He's awesome. I'm greatful for Sunrun!

4 months ago

Reply from LGCY Power

Leola, thank you for your review and great feedback! We are so pleased to see you received excellent service from LGCY, Sunrun, and Ashton. We truly value your opinion and business! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Aug. 22nd, 2024

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sydney rapp

This is a great company. I was very hesitant to make such a big decision to get solar panels but the staff made me feel comfortable and confident in my decision. I have had my panels for over a year now with no issues. If you’re considering getting solar panels, this is a great company to work with. Not to mention, I love that I am helping our environment.

4 months ago

Reply from LGCY Power

sydney, thanks for choosing us and taking time to provide feedback. Thank you for letting us know what a great job our staff is doing. We really appreciate your kind words and are grateful for your business.

Aug. 15th, 2024

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Narayan Sidarth

Really great installation service. The legacy solar walked us through the tax credits before we signed the papers. The representatives also helped answer our questions about consumption and usage for our home after installation. After an year of installation, when we expressed concerns with the solar being installed too close to the AC unit, the company came out to reinstall a couple of panels farther away from the AC unit on the roof for no charge. I value and appreciate their service & recommend this company for your home solar project. So far , the panels have been functioning great, working as promised, giving us a reduction in the energy bills every month - most importantly going green on the energy consumption & save our planet in our smallest possible way

7 months ago

Reply from LGCY Power

Narayan, thank you for the review! We appreciate and are grateful we are able to serve you!

May. 6th, 2024

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Keith

We like the savings on our electric bill. It is easy to use the app and see how much we produce and use. We like benefiting the environment.

1 month ago

Reply from LGCY Power

Keith, thank you for your review and great feedback! We are so pleased to see you received excellent service.. We truly value your opinion and business!

Oct. 25th, 2024

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Angela Rotta

I am completely disappointed in the lack of communication, organization, and customer service of LGCY Solar. Ever since the panels were installed on the roof and the back up battery was not ready to be installed it’s been a long slow downhill of missed install dates to finish the job and piss poor/non existant communication. When I reach out for answers I am told “the crew got stuck at another job” and they rescheduled 3 times. Then when they finally started the final part of the install (today) which by now is a month later than the beginning of the battery install, the battery tech laughs that they were not left the correct parts by the last crew and had to go buy them. Now we are told by the battery tech that the next step will be waiting for the city to inspect before Ameren can come back and do a final “test” and both of those steps can take weeks to schedule. Plus no one notified us that our power would be shut off for up to 2 hours during this step and we both work from home. I literally lost internet during a very important virtual meeting and looked so unprofessional. Tried to reach out to customer service and was told a field manager would call me “asap to clear up any issues” and haven’t gotten a call all day. Our initial meeting with sales person was 5/21 and panels were installed 7/23 and we are still weeks if not a month or more away from having functioning solar panels.

3 months ago

Reply from LGCY Power

Angela, we are genuinely sorry to hear of the frustrations and inconveniences you've been experiencing. Please contact our customer care team at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com so we can help straighten things out.

Sep. 18th, 2024

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Ozzie Alvarez

Easy system to understand how it works. Easy access and Great app to see solar daily, weekly, monthly, yearly. Slim very happy with my solar experience with LGCY.

3 months ago

Reply from LGCY Power

Ozzie, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Sep. 3rd, 2024

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Chad Brase

The install crew was fine. They were polite and worked hard. But they were here on a 96 degree day and they struggled like anyone would. There were 2 areas that were damaged on the siding and the soffit where ladders were placed against the house. They did a good job cleaning up however.

3 months ago

Reply from LGCY Power

Hi, Chad. Thank you for taking the time to leave your feedback. We are grateful for your patience and understanding. We apologize for any troubles you have experienced. If you haven't already, feel free to reach out to our customer care team and provide them with any information you deem necessary at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com.

Aug. 29th, 2024

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Fran

They came when they said, kept the area clean and were polite. Tarik kept us in the loop of how things were going and was nice. I really appreciate how hard everyone worked on the project and they got it done in two days.

4 months ago

Reply from LGCY Power

Fran, we are happy to hear that you experienced the expertise of Tarik. Thank you for taking the time to share your solar experience! Thank you for choosing us!

Aug. 22nd, 2024

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pamela smith

From the initial meeting with the door knocker who first contacted us to the installation of the panels was great. Everyone was super professional. The process for us as the homeowners was hassle free.

4 months ago

Reply from LGCY Power

Pamela, pamela, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Aug. 12th, 2024

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Roy

Everyone we dealt with was Informative and friendly. They tried to get everything in a timely manner which we appreciate. The installation was flawless and the installers explained the process well.

4 months ago

Reply from LGCY Power

Roy, are so glad to hear about your efficient experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Aug. 12th, 2024

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LAURA VENABLE

Team Leader Michael was outstanding and informative walking me through every step and answering all my quetions. The team was very ptofessional and hardworking. You should comment each of them.

5 months ago

Reply from LGCY Power

LAURA, we're grateful to hear of the professionalism of Michael. Thank you for taking the time to leave us review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Jul. 1st, 2024

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Brian Campbell

The sales team was great, the actual workers who installed the system were also really good to work with. However, overall, the communication was not very good and the installation process had many holdups and delays, and there was miscommunication all around. Hoping that is the system is up and running. It will pay off, but the installation process was a headache.

5 months ago

Reply from LGCY Power

Brian, thank you for your feedback. We really do appreciate it. Glad to hear the installers were professional and met your expectations. We do regret to hear of the lack of communication. We appreciate your patience and understanding. If you have any questions or concerns in the future, please feel free to contact us at customerservice@lgcypower.com or call 855-353-4899 opt 3.

Jul. 1st, 2024

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Verified Customer

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kenneth pless

1 month ago

Reply from LGCY Power

kenneth, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower and don't forget to refer your family and friends!

Oct. 21st, 2024

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SAH

The initial process was great! They were very helpful in explaining things. The installation also went very well. The only issue was that the installers did not bring the correct attachments for my roof and we had to reschedule for another day. They have followed up a few times to ensure everything is working well!

3 months ago

Reply from LGCY Power

SAH, we are glad to hear about your experience with LGCY Power. Thank you for your patience and understanding. Happy to hear things are being corrected. We always strive to make sure that everybody has a positive experience with us. Thank you for choosing us!

Sep. 13th, 2024

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Amy Jensen

We’ve had solar for a year and a half now. No complaints! We put off getting solar for a while but I’m glad we made the leap when we did. We saved a lot of money in the long run. LGCY was great in helping us get set up. They were very informative and listened to any concerns or questions we had without being pushy.

6 months ago

Reply from LGCY Power

Amy, we're grateful to hear of the professionalism from our whole team. Thank you for taking the time to leave us review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Jun. 27th, 2024

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Brenda Williams

The crew needs a trencher or rent a trencher. The poor crew hand dug the long trench from the barn to my house. It took all day and none of the solar part got done that day. If it wouldn’t have rain right before they came it probably would’ve taken them two days. I felt so sorry for them. Surely a small trencher or rent would have been cheaper than paying 4 guys to hand dig a trench. The crew was friendly but spoke very little English but we managed to communicate.

6 months ago

Reply from LGCY Power

Brenda, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Jun. 19th, 2024

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