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James Myles Cedar Hill, TX

They have the worst customer service ever

2 years ago

Reply from LGCY Power

James, we are sorry to hear about your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Sep. 19th, 2022

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Geniel Moon Murrieta, CA

Still do not have my solar working, it's been 3 months

2 years ago

Reply from LGCY Power

Geniel, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 10th, 2022

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Jenn Combs Livermore, CA

Going on 4 months to install and still no end date

2 years ago

Reply from LGCY Power

Jenn, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Margaret Hickerson Teterboro, NJ

Was presented this place under false conditions

3 years ago

Reply from LGCY Power

Margaret, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Jane Kissimmee, FL

No followup. Roof damaged 5 weeks ago. Still not fixed.

3 years ago

Reply from LGCY Power

Jane, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

May. 26th, 2021

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jr

Rude never on time impossible to reach by phone

3 years ago

Reply from LGCY Power

I am sorry to hear that there have been some communication issues. Please reach out to our Customer Support team at 866-566-2650 so we can look further into your account. We would love to do anything in our power to give you a positive experience with us.

Feb. 2nd, 2021

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Richard North Richland Hills, TX

Sales experience was great, service didappointing

2 years ago

Reply from LGCY Power

Richard, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Jun. 9th, 2022

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Kat Pantorilla Keller, TX

Worse customer service — you get hassled by the sales rep then no further assistance once the deal is closed.

2 years ago

Reply from LGCY Power

Kat, We are sorry to hear about the miscommunication. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 9th, 2022

LGCY Power Reviews