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Izzy Horwitz

The salespeople and workers were all nice and professional

5 months ago

Reply from LGCY Power

Izzy, we are so glad to hear about your positive experience with LGCY Power. We always strive to make sure that everybody has an excellent experience with us. Please follow us on Instagram @lgcypower!

Apr. 19th, 2024

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Carol Onchiri

I’ve had these panels since March and love how it has given back to my pocket and family!

2 months ago

Reply from LGCY Power

Carol, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jun. 27th, 2024

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Aaron Bascom Las Vegas, NV

Getting solar was quite simple. Although a lengthy process to be able to start using the equipment.

2 years ago

Reply from LGCY Power

Aaron, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 15th, 2022

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Jan Coen Sun City, CA

Jake was helpful with explanation of how everything works. He was also true to his word

2 years ago

Reply from LGCY Power

Jan, Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Jake Hicks The Villages, FL

Exceptional customer service. Install coordinator kept me in the loop every step of the way.

2 years ago

Reply from LGCY Power

Jake, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Nov. 16th, 2021

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Donna Perez

They are always making sure that I have no problems with their systems and the customer service is amazing

4 weeks ago

Reply from LGCY Power

Donna, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Aug. 22nd, 2024

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Verified Customer

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Sara Roanoke, TX

It has been 8 months and Solar is still not on. This has been a big financial loss for me

1 year ago

Reply from LGCY Power

Sara, we apologize for any delay. Thank you for bringing this to our attention. We try to have clear communication with all those that we are working with while going solar. If you would reach out to us at customerservice@lgcypower.com or 855-353-4899 ext 3 we will be happy to have one of our customer care representatives look into this for you and get this resolved!

Oct. 21st, 2022

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Verified Customer

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Steve Northington Stockton, CA

Installed over 30 days ago, still hasn't been turned on

2 years ago

Reply from LGCY Power

Steve, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 9th, 2022

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Verified Customer

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Carl lamb Burleson, TX

I'm not getting the alput I thought I should

2 years ago

Reply from LGCY Power

Carl, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 7th, 2022

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Verified Customer

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Nancy Smith Corona, CA

Since having it installed, my electric bill has Not gone down.

2 years ago

Reply from LGCY Power

Nancy, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

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Verified Customer

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Mark Griffin Ontario, CA

They did not get back to us We were all ready to do it but they just STOPPED.

2 years ago

Reply from LGCY Power

Mark, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

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Verified Customer

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ANDREW WHYMS Oceanside, CA

it is taking to long to activate the system or to receive any information about the system.

2 years ago

Reply from LGCY Power

Andrew, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Meriam Lewis Haltom City, TX

Failed to commit the date promised and no communication.

2 years ago

Reply from LGCY Power

Meriam, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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Glandah Makarutsa Spring, TX

The solar panels aren't fully turned on yet, only 50% is turned on.

2 years ago

Reply from LGCY Power

Glandah, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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Roberto Bueno Winter Haven, FL

They did not sell me the accurate amount of sorts panels I really need for my house

2 years ago

Reply from LGCY Power

Roberto, we are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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Lorna Clearlake, CA

Took to long to put up panels and it still is not up and running due to no inspection yet

2 years ago

Reply from LGCY Power

Lorna, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Matthew Poole San Diego, CA

It's taken a long time to get the system installed and it is still not certified for operation.

2 years ago

Reply from LGCY Power

Matthew, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Chester Little Elm, TX

equipment is not hooked up - installed over a month ago - no contact from your company to date

3 years ago

Reply from LGCY Power

Chester, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

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Verified Customer

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Tyson Bakersfield, CA

They have been the worst complaint to communicate with I’ve ever seen

3 years ago

Reply from LGCY Power

Tyson, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

May. 6th, 2021

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Verified Customer

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Roderick Heller

No communication during reinstall or since

3 years ago

Reply from LGCY Power

Roderick, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Verified Customer

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Beverly

Agent was not upfront with all that I needed to know

3 years ago

Reply from LGCY Power

Beverly, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Verified Customer

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Walter OBrien

I don't feel I was informed of the need for more panels

3 years ago

Reply from LGCY Power

Walter, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Brian Cattle

They did what they said they were going to do… and they did it!

2 months ago

Reply from LGCY Power

Brian, we are happy to hear that we were able to help you efficiently and professionally. Thank you for taking the time to share your solar experience! Follow us on Instagram @lgcypower!

Jun. 27th, 2024

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Adam Ramirez

Very quick service and installation, customer support was great and up front.

2 months ago

Reply from LGCY Power

Adam, thank you for taking the time to let us know what a great job we're doing. Thank you for your business and choosing LGCY for your solar power needs!

Jun. 27th, 2024

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Oa Ding Suisun, CA

Jack G knows that he is selling and he is very professional.

2 years ago

Reply from LGCY Power

Oa Ding, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Sep. 14th, 2022

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Paul Dufresne Oceanside, CA

Ben was a great help with my decision to have solar installed.

2 years ago

Reply from LGCY Power

Paul! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 10th, 2022

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John K San Diego, CA

Still waiting installation. HOA/Property Management requirements have yet to be met... As far as I'm concerned, come get your equipment off my building!

2 years ago

Reply from LGCY Power

John, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 9th, 2022

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Matt Gaudin Clifton Park, NY

top company striving for the best customer service all around

2 years ago

Reply from LGCY Power

Matt, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 15th, 2022

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St. Mary Catholic Church

There handling of removal and reinstall was fine. However the sales personnel lied to me telling me that I would have 81% power independence. It's actually an average of 62% grid DEPENDANCE.

1 year ago Edited July 31, 2024

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Verified Customer

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Michael Moore Katy, TX

problem still not solved. problem identified and nobody followed up.

2 years ago

Reply from LGCY Power

Michael, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 10th, 2022

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Verified Customer

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Doug maiello Shingle Springs, CA

I've been waiting months for my 2 referral rewards & have gotten any!

2 years ago

Reply from LGCY Power

Doug, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Kevin B McMahon Davenport, FL

The process is taking longer than usual. I still don't have solar power. Reply

2 years ago

Reply from LGCY Power

[Name], we are sorry to hear this has been your situation. If you can provide us with more information at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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Anthony Russell Sun City, CA

Panels on roof 6 months and still is not connected for me to use

2 years ago

Reply from LGCY Power

Anthony, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Marlis Leone Laughlin, NV

I liked the way they explained things but I need more paperwork from them.

2 years ago

Reply from LGCY Power

Marlis, we are glad to hear about your experience! We always strive to make sure that everybody has a positive experience with us. If you can provide us with more information and contact us at customerservice@lgcypower.com we would love to see how we can help.

Mar. 10th, 2022

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Verified Customer

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john Montclair, CA

They installed the system 3 months ago and it's still not up and running

2 years ago

Reply from LGCY Power

John, we are sorry to hear that this has been your experience. If there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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angela Henderson, NV

its been over 3 months and our solar is still not on

3 years ago

Reply from LGCY Power

Angela, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

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Verified Customer

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Anjanette J Wheeler Augusta, GA

My panels were installed in late April and we still not turned on.

3 years ago

Reply from LGCY Power

Anjanette, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

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Verified Customer

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Cody Sutton Casa Grande, AZ

They told me I would not be paying in APS bill and I still am

3 years ago

Reply from LGCY Power

Cody, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Verified Customer

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James Cox Henderson, NV

Power not consident called about issue but i don't think i was taken seriously

3 years ago

Reply from LGCY Power

James, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 1st, 2021

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Verified Customer

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Roberto yngson

Lack of accountability from sales representatives who sold me the product.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Roberto, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Verified Customer

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Anthony Moran

Service is terrible. Pay more having SunRun than before we had solar.

3 years ago

Reply from LGCY Power

Anthony, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Verified Customer

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John

Agreed to 107% production, had to pay $163.00 at true up.

3 years ago

Reply from LGCY Power

John, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Jerry Harcharik

Prompt and friendly crew able to answers my questions

2 weeks ago

Reply from LGCY Power

Jerry, thank you for taking the time to let us know how thorough and enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.

Sep. 5th, 2024

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kiley nelson

The customer service has been outstanding.

2 months ago

Reply from LGCY Power

kiley, thanks for choosing us and taking time to provide feedback. Thanks for letting us know what a great job Eddie is doing. We really appreciate your kind words and are grateful for your business.

Jun. 27th, 2024

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Jeremy Jimenez Mansfield, TX

Poor customer service and tech support. Months trying to get a service appointment. Won’t return messages or requests to speak to a manager.

1 year ago

Reply from LGCY Power

Jeremy, we try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Feb. 8th, 2023

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Marshall Wolesky Los Angeles, CA

Natasha M was very helpful and responsive!!

2 years ago

Reply from LGCY Power

Marshall! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 21st, 2022

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jethro calbone Chula Vista, CA

Great communication, fast and easy process

2 years ago

Reply from LGCY Power

Jethro, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 20th, 2022

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Curtis Miller Rockwall, TX

Installation with only minor hiccups unrelated to Brian C.

2 years ago

Reply from LGCY Power

Curtis, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 20th, 2022

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Frances Sepulveda Phoenix, AZ

I love the team they were outstanding and helpful caring,

2 years ago

Reply from LGCY Power

Frances, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 15th, 2022

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Baron von Harringa Los Angeles, CA

Jordan was knowledgeable, resourceful, and articulate.

2 years ago

Reply from LGCY Power

Baron! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

LGCY Power Reviews