LGCY Power Reviews
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Featured Review
Neil Union City, NJ
LGCY is the best in the solar industry. They are the primary consultant team for Sunrun. I don't think this site understands that LGCY are the consults who provide such excellent service. Sunrun is #1 in solar and LGCY is the catapult to make that a reality. LGCY has a higher promoter score than Apple and Nordstrom. Either way solar is the way to go.
8 years ago
Reply from LGCY Power
Neil, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!
Jun. 1st, 2021
Featured Review
Verified Customer
Review Source
Margaret Wahlrab Hawthorne, CA
They installed my panels in December and I still do not have a permit for solar 3-17. UPDATE. It turns out it was the City inspectors fault that the inspection for the permit was delayed for 3 months, not LGCY. I am changing my rating to 5 stars. I was not charged for the solar panels as they get reimbursed from the power Co. Looking forward to saving $50 per month!!!
2 years ago Edited January 10, 2024
Reply from LGCY Power
Margaret, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!
Mar. 22nd, 2022
Verified Customer
Review Source
Roberta
My electric bill has been reduced significantly over the past 2 years of having these solar panels installed on my roof. The app shows me how much energy each panels produces monthly.
2 days ago
Reply from LGCY Power
Roberta, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!
Nov. 6th, 2024
Verified Customer
Review Source
kenneth pless
2 weeks ago
Reply from LGCY Power
kenneth, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower and don't forget to refer your family and friends!
Oct. 21st, 2024
Verified Customer
Review Source
Daniel Valli
We had the system installed on our new construction house it is performing great and there is definitely a substantial savings my monthly bill is always minimum I wish I would have added more panels on the original install and plan to add at a later date but all things considered we are very satisfied
1 month ago
Reply from LGCY Power
Daniel, thank you for reaching out with your feedback to let us know that our team took such great care of you. We value and appreciate your business. Thank you for choosing to go solar with us!
Sep. 27th, 2024
Review Source
Avon Steen
The team that BetterEarth sent from Cerritos, CA was top notch. The team of Saul, Ignacio, Rolando and Carlos were courteous, efficient, knowledgeable and their work showed great attention to detail. We were extremely pleased with the looks of the installation overall and would highly recommend them. When we had questions they took time to answer them making sure we understood and were satisfied with the answer. They were hindered by the of the local warehouse that they had to work with and were not given necessary equipment to work with. The second day they were here they informed us that another technician would have to bring and install a couple of parts that the warehouse apparently did not have. Overall we were extremely happy with the workmanship of the team of young men sent to our location. Thank you.
1 month ago
Reply from LGCY Power
Avon, thank you for taking the time to let us know how enjoyable your experience was. We are happy to hear of the professionalism of our team. Thank you for choosing us! Enjoy your system.
Sep. 24th, 2024
Review Source
thomas and jennifer Johnson
The installation was done to our expectations. Our solar rep, Sandra was really professional. She was detailed and answered all our questions from the first meeting that motivated us to sign up immediately for the service.
All the installers for the job were well trained and they completed the installation very quickly.
We would definitely use your company again in the near future for other solar panel installations as well as refer your company and sandra to our friends and relatives if they required solar panels as well in the future. We have spoken to other solar companies before talking to your company and found your company has the best trained personnel across the board in customer service and after service issues. Five
stars to your company.
T. Johnson
J.Johnson
1 month ago
Reply from LGCY Power
thomas and jennifer Johnson, thank you for choosing LGCY and taking time to provide your thorough feedback. We really appreciate your kind words and are grateful for your business.
Sep. 16th, 2024
Verified Customer
Review Source
RBrammer
Sales team tried to sell features that planning team doesn't use, planning team made poor designs based on shade of surrounding houses.
3rd party contractors did poor Job checking outputs during initial installation, as well as install/reinstall damaging shingles.
2 months ago
Reply from LGCY Power
RBrammer, we apologize that you are having a negative experience while going solar. We would love to help get things sorted out. If you could contact us with more information at customerservice@lgcypower.com or call 855-353-4899 opt 3, we can discuss your account details and how everything can be resolved. Thank you.
Aug. 28th, 2024
Review Source
Vicki Duncan
We’ve had a good experience with Legacy Sunrun. The sales reps were no pressure and answered all my questions. Installation went smoothly. We’ve had the solar panels up for two years. Everything has been going smoothly.
1 week ago
Reply from LGCY Power
Thank you so much, Vicki, for taking the time to leave us your review. We appreciate your kind words! It's been a pleasure to do business with you.
Nov. 5th, 2024
Melissa Kemper
The individuals that installed the panels did a really good job and were very nice. Only thing is that they left a stack of the poles in my garage. Like they didn’t need all of them. Just wish they would have taken them with them because now I have to find a way to get rid of them.
1 month ago
Reply from LGCY Power
Melissa, thank you for taking the time to let us know how thorough and enjoyable your experience was with LGCY Power. Thank you for choosing us! Please contact our customer care team in regards to the pieces left behind. We apologize that happened and would like to get that taken care of for you customersupport@lgcypower.com or 855-353-4899 ext 3
Oct. 7th, 2024
A and J
The crew was experienced and thorough. They all were polite and professional and very knowledgeable. The work they did seems very neat and they cleaned up before they left. Once the electrical inspector comes we should be up and running.
1 month ago
Reply from LGCY Power
A and J, thank you for the review! We appreciate and are grateful we are able to serve you!
Sep. 23rd, 2024
Review Source
Jarrod Miller
Crew from Valoer who performed the install was very courteous and professional, they let us know every day they were working and when they were leaving.
The install ran a little slow due to weather and storms, and the crew worked beyond expectations to get the work done, coming back on the evening and weekend to get the job done.
Looking forward to the system being certified and enabled very soon!
They got
2 months ago
Reply from LGCY Power
Jarrod, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!
Aug. 27th, 2024
Review Source
Debbie Gerlach
There were only 2 and neither spoke English very well so was rater difficult to converse with them. The work they did was good and they seemed efficient but we had questions and needed to make sure they didn't turn off power without notifying us because of my oxygen. What they did was very good but someone that was fluent in English should have been on site as well. As for dealing with LGCY that leaves alot to be desired. Your office personel did not identify herself or her company when communicating with me. I actually had to ask who sent me a text. I was not notified that I was going to have 2 different deliveries so I would have time to decide where to put a 2000lb pallet so I told semi driver just to put where my husband parks.
Very poor communication with LGCY.
2 months ago
Reply from LGCY Power
Debbie, we are grateful for your input to help us aim for a seamless customer experience. We appreciate your willingness to take the time to leave a review. We are happy to hear the installation went well. We are grateful for your business and are appreciative that you chose us. Enjoy your system.
Aug. 27th, 2024
Jeanne Turner
The solar power installation was quick and well positioned on the house roof for optimal sun capture. The customer service unit was very helpful in the first few months while I was adapting to the reports and usage cycles. My house value has increased with the addition of solar energy. I am very happy with my investment with Legacy Power.
Mrs Jeanne T.
2 months ago
Reply from LGCY Power
Jeanne, thank you for your kind words and taking the time to leave us such a great review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY!
Aug. 22nd, 2024
Verified Customer
Review Source
Glen Cody
Company was upfront on the time of costs to install the panels. It was installed on the scheduled day. They fixed a couple of minor issues in a timely manner. The system is working as promised. They will be the first company I will get in touch with if I decide to add batteries to my solar setup.
4 months ago Edited October 24, 2024
Reply from LGCY Power
Glen, thank you for the review! We appreciate and are grateful we are able to serve you!
Jul. 1st, 2024
Review Source
Shantira Prowell
Before having my solar panels installed the representatives were extremely informative on pros and cons and what was to be expected. They educated me on how to make the most of my solar panels and how much I’d save overtime. They followed up and when there was a mishap they followed through to correct it immediately. I think it was the best decision by far I’ve made to go with this company and I will definitely use them again in the future!
1 month ago
Reply from LGCY Power
Shantira, thank you for your review and great feedback! We are so pleased to hear you received excellent service. We truly value your opinion and business!
Sep. 19th, 2024
Review Source
Tad Shields
It has been around two years since I worked with LGCY to have 27 solar panels installed on our roof. From beginning to end the process was filled with helpful people. The one small hitch we had was the e-mail address was wrong so I couldn't access the app, but that was fixed very quickly. The end result has been a lot of savings on our energy and there have been no problems at all with either our panels or the installation.
1 month ago
Reply from LGCY Power
Tad, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!
Sep. 17th, 2024
Robert Sargeant
They were very polite. Stayed busy constantly. They kept me informed on everything they did. And very pleasant to talk to if I had any questions they would be very friendly answering.
1 month ago
Reply from LGCY Power
Robert, we are glad to hear you have enjoyed our help while going solar! We hope you will follow us on Instagram @lgcypower for our solar hacks that will help you continue to enjoy your solar system! Thanks!
Sep. 16th, 2024
Phred Jenkins
They did an excellent job! Friendly and courteous, they did the job in the time they said and cleaned up beautifully. They kept me well informed about what they were doing and were knowledgeable.
1 month ago
Reply from LGCY Power
Phred, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!
Sep. 13th, 2024
Review Source
Kyle
LGCY has helped me twice and the experience was great both times. They setup my new home and everything from evaluation to install/go live was awesome. They'll be my go-to whenever I move again and have solar needs.
1 month ago
Reply from LGCY Power
Kyle, we are so glad to hear that your experience with LGCY Power was so successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower!
Sep. 12th, 2024
Penny Regelman
The install team showed up on time. Also completed the install the same day. Any questions I had were answered while the install was taking place. The install team work well together. After completing the install the system was fully checked out.
2 months ago
Reply from LGCY Power
Penny, we're grateful to hear of the professionalism you received from our team. Thank you for taking the time to leave us a review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!
Sep. 5th, 2024
Review Source
Natalie Slagell
The men were very polite and not any trouble at all. I was very busy with 8 children and they didn't disturb us or pull me away from taking care if them. They only needed a few questions answered and access to the control panel in the basement.
2 months ago
Reply from LGCY Power
Natalie, thank you for taking the time to let us know how thorough and enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.
Aug. 22nd, 2024
Verified Customer
Review Source
Alex Campas
Can’t say enough about LGCY Solar Paneling … enjoying today’s savings in electric and more today than ever . The costs of energy today has been rising annually . The install btw was fast and efficient… I think the only negative thing I could say is that I should’ve gotten a few more panels to cover my Electric car we getting ready to purchase .
3 months ago
Reply from LGCY Power
Alex, we are so glad to hear that your experience with LGCY Power was so successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower! If you have any further inquiries about additional panels, please feel free to reach out to our customer care team at customerservice@lgcypower.com or call 855-353-4899 opt 3.
Jul. 31st, 2024
Review Source
Gabriela Satele
My sales rep was very knowledgeable, thorough and made the process super easy! He took care of everything getting approved by HOA, and ensured that all my questions and concerns were addressed. Additionally, he also broke down the costs of staying with SDG&E and how going solar would be a lot more beneficial but also cost effective long term. The entire process from the time I signed my contract to installation was smooth, easy and simple!
2 months ago
Reply from LGCY Power
Gabriela, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!
Aug. 28th, 2024
Review Source
Leola Bivens
I've had my solar panels for almost 2 years and I love them. My electric bill is negative every month and I'm looking forward to SDGE paying me money when my NEM is due in November. I haven't had any issues with my solar panels and they work well.
My representative was Ashton B.. He was kind, respectful, and very informative. He told me exactly what I would pay each month. He was honest. He's awesome. I'm greatful for Sunrun!
2 months ago
Reply from LGCY Power
Leola, thank you for your review and great feedback! We are so pleased to see you received excellent service from LGCY, Sunrun, and Ashton. We truly value your opinion and business! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!
Aug. 22nd, 2024
Review Source
sydney rapp
This is a great company. I was very hesitant to make such a big decision to get solar panels but the staff made me feel comfortable and confident in my decision. I have had my panels for over a year now with no issues. If you’re considering getting solar panels, this is a great company to work with. Not to mention, I love that I am helping our environment.
2 months ago
Reply from LGCY Power
sydney, thanks for choosing us and taking time to provide feedback. Thank you for letting us know what a great job our staff is doing. We really appreciate your kind words and are grateful for your business.
Aug. 15th, 2024
Verified Customer
Review Source
Avene2024
I had my solar system installed by LGCY over a year ago and by far they are the best company to deal with concerning solar here in eastern North Carolina. I have heard horror stories about other companies but LGCY has great communication and the install was complete within a couple days excluding the normal inspections and the time it might take leading up to the final phase of working but that is mainly because of scheduling many entities together. That’s where the great communication comes in and LGCY did a wonderful job on pulling it all together. I absolutely love solar and I have no regrets. The backup battery is amazing!
4 months ago
Reply from LGCY Power
Avene2024, thank you so much for the review. We are so happy to hear that you enjoyed your experience with us. We strive to provide the best for our customers. Thank you for choosing us!
Jun. 17th, 2024
Review Source
Johnnie Weathersby III
I've been provided with solar through Sunrun since December 2022, and that was established by LGCY Power. I've enjoyed working with their group since day one! I feel like they're very communicative (I still touch base with the original reps who set up my solar every now and then -- shout out to Jac M and Kenny C) and help resolve any issues or questions I have quickly. I appreciated that they were kind and transparent throughout our interactions, but - even more importantly - I don't feel like they try to twist or hide anything. I can openly talk numbers with them, and in the end that really is one of the things that matters most when you invest in solar for your home. I have loved knowing what my electric bill will be each month rather than being anxious about the volatility in rate changes from SDG&E, and LGCY Power helped give me that peace of mind. Priceless, and I'd recommend them to anyone shopping around for solar.
5 months ago
Reply from LGCY Power
Johnnie, we are happy to hear that our solar experts, Jac M and Kenny C, were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!
Jun. 17th, 2024
Verified Customer
Review Source
Mike Hostetler Burleson, TX
This company has the worst customer service from a Utah perspective. The Dallas area managers that work here for LGCY are amazing and but my initial experience and purchase was with Utah LGCY. You would think that they would be the same company and work together but they aren't. Worst experience and the solar program they promised me is not what I am getting I'm literally making double electricity payments than my previous electric provider. Worst decision I ever made. Still waiting to this day for someone to contact me back and every time I call they say they will call me back and they don't. I was coerced into getting this and was told you signed the document you can't go back even though solar wasn't even installed on my house yet. Ashton B or something like that from Utah made me feel like things were good and that he would fix any problem I have but he's living it up in his 2 story home getting rich off the little people and we have to suffer. I guarantee even though I'll keep a copy of this survey I won't ever be contacted to fix the problem. I also had the installers come and destroy my attic and leave it a mess. Broke holiday decorations and never came back to clean up the attic. Was told they have to walk on the beams so they need to see where they are but that's fine but you can put everything back where you got it and out all the insulation back where you got it.
2 years ago
Reply from LGCY Power
Mike, we are sorry to hear that this has been your experience. If there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!
Mar. 10th, 2022
Verified Customer
Review Source
Tyler Rand
I have had solar for almost three years now and it is the best decision we have made! Ashton Buswell was our salesman and while I know him personally, he delivered everything that he promised. I have had zero issues with the system and have just saved money on my electricity. We are all in a contract with SDGE already, so signing a co tract for a power purchase agreement isn’t really a change. I’m just paying less for electricity. I feel like this is a very smart investment, and something that anybody should strongly consider if you don’t have solar. Legacy Power is a great company and I highly recommend them everybody that asks.
3 years ago
Reply from LGCY Power
Tyler, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!
May. 26th, 2021
Review Source
Malcolm
The installation took forever, it was very difficult to get them to agree to install what I wanted. Sales were unresponsive. Their subcontractors threatened me with legal action for non-payment before I had been billed by LGCY. Multiple rounds of inspections were needed since small items had been missed or the agent could not identify the system parts to the inspector. Since turn-on the system has worked well.
1 month ago
Reply from LGCY Power
Malcolm, sorry for any inconveniences you've been experiencing. We definitely take your satisfaction seriously. If there are still any unresolved issues or concerns, please call into our customer care team at your earliest convenience with more information. We'll be happy to look into this for you. customerservice@lgcypower.com or call 855-353-4899 opt 3.
Oct. 1st, 2024
Angela Rotta
I am completely disappointed in the lack of communication, organization, and customer service of LGCY Solar. Ever since the panels were installed on the roof and the back up battery was not ready to be installed it’s been a long slow downhill of missed install dates to finish the job and piss poor/non existant communication. When I reach out for answers I am told “the crew got stuck at another job” and they rescheduled 3 times. Then when they finally started the final part of the install (today) which by now is a month later than the beginning of the battery install, the battery tech laughs that they were not left the correct parts by the last crew and had to go buy them. Now we are told by the battery tech that the next step will be waiting for the city to inspect before Ameren can come back and do a final “test” and both of those steps can take weeks to schedule. Plus no one notified us that our power would be shut off for up to 2 hours during this step and we both work from home. I literally lost internet during a very important virtual meeting and looked so unprofessional. Tried to reach out to customer service and was told a field manager would call me “asap to clear up any issues” and haven’t gotten a call all day. Our initial meeting with sales person was 5/21 and panels were installed 7/23 and we are still weeks if not a month or more away from having functioning solar panels.
1 month ago
Reply from LGCY Power
Angela, we are genuinely sorry to hear of the frustrations and inconveniences you've been experiencing. Please contact our customer care team at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com so we can help straighten things out.
Sep. 18th, 2024
Tamara Thomlinson
These guys were very nice. The explained everything with me and helped correct the issue's that came up. The did a good job cleaning up the yard after when they were finished.
2 months ago
Reply from LGCY Power
Tamara, we are pleased to hear that we provided you with excellent service. If you have any questions, please feel to contact our customer care team at customerservice@lgcypower.com or call 855-353-4899 opt 3.
Sep. 3rd, 2024
Review Source
Aretta Malinowski
The men doing the installation were very polite and efficient. They cleaned up everything and answered any questions we had. They helped us get signed up for Enlighten to track the solar.
2 months ago
Reply from LGCY Power
Aretta, we are so glad to hear about your fast and efficient experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!
Aug. 30th, 2024
Fran
They came when they said, kept the area clean and were polite. Tarik kept us in the loop of how things were going and was nice. I really appreciate how hard everyone worked on the project and they got it done in two days.
2 months ago
Reply from LGCY Power
Fran, we are happy to hear that you experienced the expertise of Tarik. Thank you for taking the time to share your solar experience! Thank you for choosing us!
Aug. 22nd, 2024
Review Source
SAH
The initial process was great! They were very helpful in explaining things. The installation also went very well. The only issue was that the installers did not bring the correct attachments for my roof and we had to reschedule for another day. They have followed up a few times to ensure everything is working well!
1 month ago
Reply from LGCY Power
SAH, we are glad to hear about your experience with LGCY Power. Thank you for your patience and understanding. Happy to hear things are being corrected. We always strive to make sure that everybody has a positive experience with us. Thank you for choosing us!
Sep. 13th, 2024
Verified Customer
Review Source
Larry
Once you get on your providers solar buy back plan you start to see the savings. Even in Texas heat bills are $60 and under. And a 30+% tax credit really helps with the cost. Based on my limited needs so far customer service has been great.
2 months ago
Reply from LGCY Power
Larry, we truly appreciate you taking the time to leave us a review. Thank you for letting us know what a stellar job we did for you. We value your opinion and business! Thank you for choosing LGCY!
Aug. 12th, 2024
Review Source
Terry T
My friend referred me to this company, and I'm glad he did. No more $1,000 a month electric bills during the summer! I pay my flat rate for the solar lease, and minimal for any extra electricity I didn't generate. Perfectly satisfied.
2 months ago
Reply from LGCY Power
Terry, thanks for taking the time to leave us a good review. We are happy to know you have had such a great experience with our company. We will be happy to pass this on to the team!
Sep. 6th, 2024
Review Source
Staci Rittmeier
I have had my solar panels for over a year now and I am well pleased with the savings I am receiving. I do get less savings in the winter but that is understandable because of how short the days are and less direct sunlight. During peak months I get no actual electricity bill because of how much power my panels are generating and I love it. I would definitely recommend Legacy Power to anyone who is looking to get solar panels installed. The process took a little while, due to weather (winter) and city inspection but well worth it I believe.
4 months ago
Reply from LGCY Power
Staci, we are happy to hear that our solar experts were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!
Jul. 16th, 2024
Review Source
Will Spencer (MotoSloth)
I couldn't be happier with my decision to choose Legacy Solar. After extensive research into many solar companies, Legacy Solar stood out with their high ratings and excellent reputation. From start to finish, they were a pleasure to work with, providing exceptional support both during and after the installation. Now, two years later, I am still thrilled with my solar system and the ongoing support Legacy Solar provides. Highly recommend!
4 months ago
Reply from LGCY Power
Will, we are content to hear that we were able to help you out while going solar. Thank you for taking the time to share your experience! Thank you for choosing to go solar with us!
Jun. 27th, 2024
Alison Read
I live in VALLEJO, CA. And I was just visited by two of the nicest people I could ever hope to meet in California or ANYWHERE. Their names were
Ting and Cody and yes, they were trying to sell me SOLAR POWERED EQUIPMENT. But after I told them I rented this home and was moving away from California because it's too expensive to live here, they chatted with me anyway and NOT about solar only but just nice, friendly chit chat about lots of things. If TING and CODY represent this company, and this company is EVEN "HALF AS GOOD" as these two young adults who represent you, then your product must be worth buying! And P.S. THEY DESERVE A RAISE!!!
6 months ago
Reply from LGCY Power
Alison, thank you for taking the time to let us know how thorough and enjoyable your experience was. We are happy to hear of the professionalism of Ting and Cody. Have a great day!
Apr. 19th, 2024
Verified Customer
Review Source
Michael
Everybody was extremely helpful throughout the entire process. They were able to put the panels where I wanted them.They were the only company that could have panels that work for my power needs. The salesman and the lead I guess the lead technician work is very good at explaining the entire process and kept me informed. Through the whole thing I had no worries or concerns during that installation.
2 years ago
Reply from LGCY Power
Michael, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!
May. 17th, 2022
Verified Customer
Review Source
Briana
My husband was very confident with the value for the product. So far it's been great we haven't had any problems. I don't see any issues, it's been producing power well. It was really easy, they set up a time to come out and install and it was pretty much installed within a day. They have been great about answering all our questions, it's really easy to get a hold of them. There's really not that long of a wait time when I do call in, I've only had to do that like twice now and everything's usually straightened out within 24 hours.
2 years ago
Reply from LGCY Power
Briana, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!
May. 17th, 2022
Verified Customer
Review Source
Tracy
It does everything that I was told that it would do so no surprises there. The installation process was was very smooth, Arcadia Solar put the system in and everything went without a hitch. IThe follow up was was pretty good and then my accounts sort of got handed off to Arcadia Solar and that who actually did the installation and got everything hooked up.
2 years ago
Reply from LGCY Power
Tracy, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!
May. 17th, 2022
Verified Customer
Review Source
Philip Patton Laughlin, NV
The sales staff that game to my home were very professional. They were Mark S. the sales rep, Brandon C. and Trish. They very knowledgeable and actually fun to be with. I highly recommend them and the company. Everything seems to be moving along the holdups on getting the system working is due to NVEnergy and the inspectors from Clark County and not from LGCY Power or the reps.
3 years ago
Reply from LGCY Power
Philip, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!
Jul. 12th, 2021
Verified Customer
Review Source
Mary Los Olivos, CA
Lgcy has come through on everything but we are waiting for PG&E’s approval. They have done what they have promised and done it in a timely manner. I am very pleased with them. The salesman that came to my door honored all the covid stuff. He had a mask on and stayed his distant and he explained things very well. I could contact him if I had any additional questions.
3 years ago
Reply from LGCY Power
Mary, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!
Jul. 6th, 2021
Verified Customer
Review Source
Katie Davis Thornton, CO
3 years ago
Reply from LGCY Power
Katie, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!
May. 5th, 2021
Review Source
RONDA CAUDILL
They installed the power supply right above the hand rail., and on the FRONT of my house. You can barely even get your hand under it. This is unexceptable and MUST ME MOVED!!
Installers put a hole in and dented my guttering, and denied it.
1 month ago
Reply from LGCY Power
RONDA, we are sorry to hear this has been your experience while going solar. We would love to help you get any issues resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3 with more information. One of our customer care representatives will be happy to look into this for you.
Sep. 13th, 2024
Review Source
Keith
We like the savings on our electric bill. It is easy to use the app and see how much we produce and use. We like benefiting the environment.
2 weeks ago
Reply from LGCY Power
Keith, thank you for your review and great feedback! We are so pleased to see you received excellent service.. We truly value your opinion and business!
Oct. 25th, 2024
Review Source
Ozzie Alvarez
Easy system to understand how it works. Easy access and Great app to see solar daily, weekly, monthly, yearly. Slim very happy with my solar experience with LGCY.
2 months ago
Reply from LGCY Power
Ozzie, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!
Sep. 3rd, 2024
