Name: Rove Pest Control
Rating: 4.8

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Sanjay Dutt

Josh was very professional in his approach. Notified us prior to showing up. Took care of the interiors and exrerior of the home. Well done! Thanks.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Josh's professionalism and thoroughness met your expectations. Ensuring that our customers are informed and satisfied with both the interior and exterior work is our top priority. We look forward to serving you again in the future. Your satisfaction is our greatest motivation!

Jul. 30th, 2024

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Linda Flick

Excellent at diagnosing my flying ants problem. Explained thoroughly how the problem came about and how to solve the problem Perfect +

2 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that you were satisfied with our diagnostic services and the explanation of your flying ant issue. Our team is committed to providing thorough and understandable solutions to ensure your peace of mind. If you have any more questions or need further assistance, please don't hesitate to reach out.

Jul. 30th, 2024

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Curtis Love

Nick was very nice explain and listened and understood what the problem was and gave great feedback and advice and insight.

2 months ago

Reply from Rove Pest Control

Thank you, Curtis. Glad to hear your experience with Nick was good and he was able to explain everything for you. Have a great day!

Jul. 19th, 2024

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Musu Wopea

I like how Jacob explained everything he was going to do before he got to work. He was very professional and knowledgeable. Thank you Jacob.

2 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jacob! Our team is dedicated to providing clear and comprehensive service, and it's wonderful to know that Jacob's professionalism and expertise made a great impression. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again in the future!

Jul. 19th, 2024

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NOmer

Sebastian provided a very thorough service both indoors and outdoors of my home. He also educated me on several items. Thank you.

2 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sebastian! His dedication to providing comprehensive service and valuable education on our products is a cornerstone of our commitment to customer satisfaction. Thank you for taking the time to acknowledge his efforts. We look forward to serving you again in the future.

Jul. 18th, 2024

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Shannon Sassen

I can attest to why Rove Pest Control has received so many 5-star reviews! Excellent work performed with outstanding customer service. Very, very highly recommend

3 months ago

Reply from Rove Pest Control

Thank you for your glowing review and high recommendation! We're thrilled to hear that you've had a positive experience with Rove Pest Control. Our team is committed to providing excellent service and we're glad to have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jul. 10th, 2024

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Jeff Schoenberg

Services performed professionally. Areas of concern reviewed and addressed. Would like to see more detail in the call report regarding pest activity seen by technicians.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to provide feedback on our services. We're pleased to hear that our professionalism and attentiveness to areas of concern met your expectations. We understand the importance of detailed reporting and appreciate your suggestion for more comprehensive documentation of pest activity observed by our technicians. We are committed to continuous improvement and will take your feedback into consideration to enhance our call reports. Ensuring our customers are well-informed is a priority for us, and we look forward to providing you with even more detailed insights in the future.

Jul. 1st, 2024

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deepak tanksale

she was very good and took care of all areas which were pointed to her for applying pest control. Went around property to understand which areas need application for ants

3 months ago

Reply from Rove Pest Control

Thank you, Deepak.

Jun. 21st, 2024

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Suzanne Cota

Rove Pest Control does a great job keeping our home free and clear of unwanted pests! If we need them to come out and take care of an intrusion of some sort, like a bees nest, they are quick to respond!

4 months ago Edited June 5, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Rove Pest Control has been effective in keeping your home pest-free. Our team is always ready to swiftly address any new concerns, such as a bees' nest, ensuring your continued comfort and satisfaction. Your experience is important to us, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mary Stoffels

Just had my first service and Lynda was very thorough. She walked around the yard with me, treated the ant hills, treated the exterior and yard and even had treats for my dog! So far, great experience!

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service and Lynda's thorough work. We're delighted to hear that you appreciated the comprehensive care taken for your yard, the attention to detail in treating the ant hills, and the kind gesture towards your dog. Your satisfaction is our top priority, and we look forward to continuing to provide you with great service.

Jun. 5th, 2024

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Ashley Syring

David was amazing. Came in with a positive attitude was very informative did a great job and when finished he made sure to let me know what he found and what he did for me. Very satisfied. Thank u

4 months ago

Reply from Rove Pest Control

Thank you, Ashley! David is known for giving great inspections and glad he delivered!

Jun. 4th, 2024

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Pam Bradley

We REALLY like Jill! I we love that she is so knowledgeable re the bug business . . . W/ her expertise/charm/personality/style bet she could b a professional Etymologist very easily. . . Hang on to her if u can!

5 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's expertise and engaging personality have made such a positive impact on your experience with our service.

Jun. 5th, 2024

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Leslie Mann

Cory is awesome! Super friendly. Had a great chat with him. He let me know exactly what he was going to do For our second visit. Extremely satisfied! So far loving, Rove Pest.

5 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cory and that he provided you with the clarity and friendliness we strive for. Your satisfaction is our top priority, and we're delighted that you're loving your experience with Rove Pest Control. We look forward to continuing to serve you!

Jun. 5th, 2024

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Donna Braun

Linda is amazing. She comes and does her job. But she also answers my questions. She is friendly, and always has a smile on her face. She is a joy to talk to, and very helpful.

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Linda's efforts. We are thrilled to hear about your positive experience with her. Linda is indeed a valued member of our team, known for her dedication and friendly demeanor. We're glad she could assist you and make your experience enjoyable. Your feedback is greatly appreciated and will be shared with Linda to recognize her exceptional service.

Jun. 5th, 2024

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Cinderella

Ariel T. Is very professional and friendly. He remembered our home and our issues from last fall. He is very thorough and we are very happy with the services we have received.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel T. We are thrilled to hear that his professionalism and attention to detail left a lasting impression. Our team is committed to providing exceptional service, and it's always rewarding to know when we've made a meaningful difference in our clients' lives. We look forward to continuing to serve your needs in the future with the same level of excellence.

Jun. 5th, 2024

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Mary Beth Barry

Friendly and competent. Took care of the issue.

1 week ago

Reply from Rove Pest Control

Thank you, Mary. Glad to hear you had a great experience with the service.

Sep. 27th, 2024

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Pat Crist

I was very pleased with David's rodent application in my basement. He had found an area where the mice were coming into my home and he blocked that entrance with steal wool, so no future visits there. He was very thorough inside and out.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback on David's service. We're delighted to hear that his meticulous approach to rodent proofing your basement was successful and that you've noticed a significant improvement. Our team is committed to providing thorough and effective solutions, and it's gratifying to know that David's efforts have enhanced the comfort of your home. We appreciate your trust in our services and look forward to serving you in the future.

Jun. 5th, 2024

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Matt Skotak

I absolutely love the professionalism and communication from our technician Sue. He has been out to our property multiple times before and does an outstanding job explaining what he’s doing, why he is doing it, and how best to treat our various pests I have full faith in his services and highly recommend him to anyone.

6 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with our technician, Sue. His dedication to providing clear communication and professional service is a cornerstone of our commitment to customer satisfaction. We're honored to have earned your trust and recommendation, and we look forward to continuing to serve your needs with the highest standard of care.

Jun. 5th, 2024

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Kim Forbes

LOVED David - he was thorough, explained the process in detail regarding different bait, and went above and beyond in finding hidden holes and filling them. We really appreciated his service and would love to have him back at our next quarterly check.

8 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with David. His dedication to providing thorough and informative service is a great example of our commitment to customer satisfaction. We'll make sure to pass along your kind words and look forward to serving you again at your next quarterly check.

Jun. 7th, 2024

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Karen Harper Minneapolis, MN

We have been using Rove for three and a half years now would recommend them! Today we had Sue as our tech and we have had him a few times now! He is very professional, knowledgeable and friendly! I have asked him several questions and he gave thorough explanations! All of Rove’s techs have done a great job.

8 months ago

Reply from Rove Pest Control

Thank you for your glowing review and for choosing Rove for the past three and a half years. We're thrilled to hear about your positive experiences with Sue and the rest of our team. Our technicians, like Sue, strive to provide professional, knowledgeable, and friendly service, and it's gratifying to know that their efforts are appreciated. Your feedback is invaluable to us, and we look forward to continuing to serve you with excellence.

Jun. 7th, 2024

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Kanga Kitty

Megan and her partner that was here today were awesome! Very attentive, listened carefully to my concerns and addressed accordingly. Super nice and friendly but very professional. I very much appreciated her attention to detail and for the information and knowledge on mice! Thank you Megan!!

8 months ago Edited January 29, 2024

Reply from Rove Pest Control

Thanks for the great feedback on Sue. He will sure appraise hearing it. We also appreciate the opportunity to do some further training with today's technician. We'll reach out to you to find out some more details and see if we need to schedule any free follow up service. With the name on here not showing up in our system, if you don't hear from us within 24 hours, please give us a call so we can ensure everything gets resolve.d. We look forward to speaking with you soon!

Jan. 17th, 2024

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Phil P

Nothing changed. The wasps are still as active as ever - a week later. We were told to wait because it would “take time” so we did. It’s been a week - no change.

3 weeks ago

Reply from Rove Pest Control

Thanks for being patient and allowing the product time to run its course. Now that the time has elapsed, just give us a call and we can take the next steps with them. We look forward to hearing from you.

Sep. 11th, 2024

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Ken Dacas

Liked: Helpful sales rep. Very competent technician. Very clean up. Very fast service.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our sales representative and technician. Our team is committed to providing efficient and thorough service, so it's great to know that the cleanliness and speed of our service met your expectations. We look forward to serving you again in the future.

Sep. 4th, 2024

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Khalid Amin

Outstanding service! On time, will customize the service based on your needs. Highly recommended.

1 month ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you were satisfied with our punctual and personalized service. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Aug. 27th, 2024

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Sara Dotty

Very thorough and calm. Checked all the spots over what I called about. Thank you!

1 month ago

Reply from Rove Pest Control

We're delighted to hear that you had a positive experience with our service. Our team is committed to providing thorough and attentive care, ensuring every detail is addressed. Your feedback is greatly appreciated and motivates us to continue delivering high-quality service. Thank you for choosing us and taking the time to share your thoughts.

Aug. 23rd, 2024

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Cassie OTool

Patriot answered all of our questions and explained what he was doing. Great customer service.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Patriot. We are thrilled to hear that your questions were answered thoroughly and that you were provided with informative insights into our service process. Delivering exceptional customer service is our top priority, and your feedback reaffirms the hard work we put in every day. Thank you for choosing us and we look forward to serving you again.

Aug. 23rd, 2024

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Mark Heminger

Tech was very courteous and knowledgeable. Took great care to protect flowers and veg plants.

1 month ago

Reply from Rove Pest Control

Thank you, Mark. Glad to hear they went above and beyond and were extra careful with your flower and vegetable plants. We pride ourselves on customer satisfaction and environmental safety. Glad to hear you saw the same thing. Have a great day!

Aug. 21st, 2024

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Eric Kugler

Great help. Super nice. Got me an appointment right away for an 'emergency' bug situation.

1 month ago

Reply from Rove Pest Control

Thank you for your kind words and for choosing our services for your urgent pest control needs. We understand how distressing an unexpected bug situation can be, and we're glad we could assist you promptly and efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any future pest concerns.

Aug. 16th, 2024

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Linda Kenney Milford, MA

Tyler came to my home on Tuesday after I called for a bee & wasp problem on Friday. I was happy with the timing because it was a holiday weekend and originally I was told the first appointment was 2 weeks away. Tyler definitely earned 5 stars. He was knowledgeable, understanding of my concerns, polite and he educated me on the new kind of wasp I had. My only concern is that the company did not inform me that they were turning my emergency call into my quarterly appointment. I saw that he wrote "Inspected and refilled all rodent bait stations." This was great for my 2 outdoor stations but I have some inside stations too and if I knew this was my quarterly I would have had him come inside to check them. I hate having to make another appointment for the inside. This concern has nothing to do with Tyler and again he was great!

3 years ago

Reply from Rove Pest Control

I will have to personally thank Tyler and am looking forward to sharing this with the team. Also, thanks for bringing the scheduling issue to our attention. It looks like a follow up service was scheduled, but if anything else is needed, just let us know and we’ll head back out for free. Thanks!

Sep. 20th, 2021

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Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

2 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

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Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

2 months ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

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Ann Tessier

Amy was personable and knew her job. She very efficiently took care of the first treatments ay my home.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Amy. We are thrilled to hear that she delivered the high standard of service we strive to provide for all our customers. Amy's expertise and efficiency are qualities we value greatly, and it's rewarding to know that these made a significant impact during your first treatment session. We look forward to continuing to serve your needs and hope to exceed your expectations in the future. If there's anything more, we can do to assist you, please don't hesitate to reach out.

Jul. 30th, 2024

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constance L

Amy was nice! I like the fact they treat moles and voles this was not in our last pest company. Amy found moles in the upper part of our yard.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Amy provided you with excellent service and that you're pleased with our comprehensive pest control solutions. It's great to know that our treatment for moles and voles made a difference for you. We'll be sure to pass along your compliments to Amy. If you have any further needs or questions, please don't hesitate to reach out!

Jul. 12th, 2024

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Karl Schultz

Sue Y. announced himself when he arrived and checked out when he left. He provided an excellent summary of the services he performed.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you were satisfied with the professionalism and thoroughness of his service. Our team is committed to providing clear communication and comprehensive service, and it's rewarding to know that this was reflected in your visit. We look forward to serving you again in the future.

Jul. 10th, 2024

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Gina Zdon

Reached out the day before a holiday and they squeezed me in! Great customer service from the person answering phone to the technician in the field!

3 months ago

Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with our customer service! Our team is committed to providing exceptional service, even during the busiest times. Thank you for acknowledging the efforts of both our phone staff and field technicians. We look forward to serving you again in the future.

Jul. 10th, 2024

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A Kittelson

August did a great job of taking care of all of our issues. He was very thorough and we would like him to come back on a regular basis.

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that August provided exceptional service and addressed all your concerns with thoroughness. Your satisfaction is our top priority, and we're pleased to arrange for August to continue delivering the quality service you've come to expect from us on a regular basis. We look forward to serving you again soon.

Jul. 9th, 2024

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Alex Waterman

I appreciated Josh's professionalism and willingness to address my questions. I feel comfortable with the pest trap plan.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with Josh. We're delighted to hear that his professionalism and attentive service made you feel at ease with our pest trap plan. Our team is committed to providing knowledgeable and responsive care to all our clients, and it's rewarding to know that we've met your expectations. We look forward to continuing to serve your needs with the same level of excellence.

Jul. 2nd, 2024

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Gail Barsness

Called before he arrived, was on time and very nice. I especially appreciate that he closed the garage door when he left.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We are delighted to hear that you appreciated the professionalism and thoughtfulness of our team member. Ensuring that we communicate effectively and respect your property, including securing your garage, is a priority for us. Your feedback is invaluable and helps us maintain the high standard of service our customers expect. We look forward to serving you again in the future.

Jul. 1st, 2024

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Ayca Ozbek Ozutemiz

I emailed Rove Pest Control last night, and they came before noon to help with the wasp infestation! They work amazingly fast! Thanks!

3 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Rove Pest Control! Our team is committed to providing prompt and efficient service, so it's great to know we were able to resolve your wasp infestation quickly. Thank you for choosing us and for taking the time to share your feedback. We're here for you anytime you need us!

Jun. 21st, 2024

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Larissa Schlueter

Rachael was very knowledgeable and helped us understand our issue with ants along our pavement. Thanks for the great treatment!

3 months ago

Reply from Rove Pest Control

We're thrilled to hear that Rachael provided you with the knowledge and assistance you needed to address the ant issue on your pavement. Our team is committed to delivering excellent service and effective treatment solutions. Thank you for taking the time to share your positive experience with us!

Jun. 18th, 2024

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Todd Osterhues

Rove is always responsive when needed, but they don’t always let you know when they are on their way so you can talk to the technicians.

3 months ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our responsiveness meets your expectations. We understand the importance of communication and apologize for any inconvenience caused by not notifying you prior to our technician's arrival. We are taking steps to ensure that going forward, our clients are promptly informed about the status of their service visits. Your satisfaction is our top priority, and we appreciate you bringing this to our attention.

Jun. 18th, 2024

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Sue Scherman

Rachael, was AWESOME! She was professional, able to provide answers to my questions, She is very polite , she did a great job!

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Rachael's efforts. We are thrilled to hear about your positive experience and Rachael's professionalism and politeness. Our team is committed to providing excellent service, and it's rewarding to know that we have met your expectations. We look forward to serving you again in the future.

Jun. 18th, 2024

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Lisa Burnside

He explained what he was doing and why. He also told me what to expect over the next 2 days and let me know how what he was doing would affect the dogs.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that our team provided clear and informative service. Understanding the process and potential impacts is crucial, especially when pets are involved. We're committed to ensuring that you and your furry friends have a comfortable experience. Your satisfaction is our top priority, and we look forward to serving you again.

Jun. 12th, 2024

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mary ostrander

my technician was great. I received a phone call ahead of time to let me know his approximate arrival. He was thorough and answered all my questions. thank you so much.

4 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician. Our team is committed to providing excellent service and clear communication, so it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

4 months ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

4 months ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Patricia Thompson

This was August's second visit to my home for Pest Control Service. He was friendlier and more open and relaxedI this time and I appreciate that. He answered my questions and went right to work. I'm confident he did a good job.

6 months ago Edited September 12, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Josh. We are thrilled to hear that he provided you with the friendly, respectful, and professional service we strive for. It's wonderful to know that he was able to address your questions thoroughly and get to work promptly. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Caryn Switalla

David J. was our technician and we had spider, mouse & ant issues and he was so kind and informative. Taught me some things that were great to know! We recommend Rove to everyone. They have always been helpful.

6 months ago Edited June 21, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Meagan's thoroughness provided you with reassurance. Ensuring everything is working perfectly and giving our customers peace of mind is our top priority. We look forward to continuing to serve you with the same level of excellence and care.

Jun. 5th, 2024

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Danny Ngo Eden Prairie, MN

Talin always does a great job. I had a new need to address stink bugs and he was happy to answer my questions and help address the issue, in addition to my normal service needs.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Talin provided you with excellent service and was able to assist with your new concern regarding stink bugs. Our team is committed to ensuring your satisfaction and addressing all of your service needs. We appreciate your trust in us and look forward to serving you in the future.

Jun. 5th, 2024

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Sasha Mercedes Minneapolis, MN

We hired Rove to help combat an ant issue. Our technician was friendly but forgot the ant traps, which was one of the main components in addressing our issue. We were told the traps could be installed a few days later, but the technician they sent came 2 hours earlier than the scheduled appointment time and just left the traps in our mailbox because my spouse and I were both working when they came. We would have loved for the tech to install them for us and look at the progress of the infestation. We regretfully bought a year's subscription with them and are very disappointed at the lack of concern, knowledge, and follow-up. We recently got a bill for the services when our tech already ran our credit card. I'm unsure why we weren't just charged at the time of service. And the charge for the first month of the subscription coincides with the initial visit, so you end up paying more than the initial quote. This company came recommended but we cannot say many good things after our experience.

8 months ago

Reply from Rove Pest Control

We love hearing that the technician was friendly even if forgetful. The rest sounds like issues we need to resolve with a technician on one hand and then ensure we are aligned with you on the payment plan and structure. It appears the account is under a different name from your review so we are unable to reach out to you to resolve it. If you could give us a call at your earliest convenience, we would love to get solutions underway for you and get everything back on the right track. We look forward to haring from you!

Feb. 6th, 2024