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Aptive Environmental

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9.7

Overall Score

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Al Dejewski

This technician is your best and most valuable team member! He is professional and personable. Remembered my prior issues and offered to review and retreat those areas. Highly recommend him!!

5 months ago

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Deirdre Tetzler Basking Ridge, NJ

I asked for spray treatment under the deck since there are two windows and I watched on the cameras and it didn’t appear that she sprayed underneath. She also said she inspected the eves for spiderwebs, usually I see someone taking a tool to remove webs she only sprayed and didn’t remove spider webs I still have a bunch of webs on my front windows.

5 months ago

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Isabella

Jamere was pleasant and professional in performing his work even during a wet weather. I am just hoping that he did due diligence in the appication of what our home needed against common pests.

5 months ago

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Saravana Kumar

Benny did a great job of listening to our pest problems patiently and applying the spray treatment, he also clearly sent s detailed text of what he had done today, very helpful, thx

5 months ago

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Claudia Henriquez Miami, FL

This is the 2nd time Mateo (technician) comes and does the service to my property. He always asks me if I have an area that needs extra treatment or not. As always he does what we expect in all areas we tell him.

5 months ago Edited November 20, 2023

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Gerald OBrien Sparta, NJ

I greeted the technician when he arrived and informed him of the pest issues we had. I told him that I had been seeing black ants around the back patio, back steps and around the chimney and that side of the house. He was nice but he said because of the rain spraying might be ineffective because the rain would wash it away. Please call back to treat for the ants we are seeing when dry conditions exist. Thank you

6 months ago

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Spiro Potamianos Montville, NJ

Gary came today and serviced my property. He came to the door introduced himself and stated the work he was going to complete. He also asked if I wanted to review my plan. Unfortunately. I did not have the time to do so. He proceeded to spray the property and I could not be happier. He can come and service my property any time he can.

6 months ago

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Chris HK

Juan was really thorough and very professional. He pointed out something to me that was a suspicion since my last pest control company -- a yellow jacket's nest on my house -- and took care of it, unlike the last company. I'm really thankful for his professionalism, plus his nice, pleasant demeanor.

6 months ago

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Manny Domantay

Kenai was very professional and attentive to my specific issue to address a wasp nest in the property. He was diligent on taking images and advising me what he has done to remediate the problem. Finally, he managed my expectations that it would take a few days for the wasps to migrate elsewhere. Kudos!

6 months ago

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Albert Guazzo Wayne, NJ

Jason provide a quality service in a positive and professional manner. He answered my questions and gave me clear expectations as to what he was going to do. He also addressed my concerns. At this point I want to have more experience with the results before I give my full recommendation but I am pleased thus far.

6 months ago Edited October 17, 2023

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Denise Azzato Valley Stream, NY

TJ is very accommodating and helpful. He always lets us know what he has done and when he is finished. If there’s anything That we need, he takes care of it. Aptiva is also pet friendly. I have never had any issues with them at all! I would recommend them.

6 months ago

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alexis skorinko Miami, FL

All of your techs who have come out have been professional, polite, attentive, and willing to help out with my special requests, even coming back to the home at another time to complete the request. I am very pleased with your service, including customer service. Thank You, Alexis Skorinko

6 months ago Edited October 10, 2023

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Judith Dubberke

Manny was very professional and attentive to the tenants needs. He respected that she was sleeping after working all night and communicated with me throughout the process. I received pictures of what he had done, what to expect, suggestions and warnings about not going on the lawn for 2 hours. I really appreciated that. Thank you

6 months ago

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atul sharma

The guy was very meticulous in doing the job. Despite being third visit, the bait boxes were empty and not filled during the last visit and as a result, there is a mouse in the backyard. Basement has numerous spiders which were shown to the service guy. Ants are still all around the premise and in the kitchen. Not satisfied by Aptive till date. The review is for overall service and not this visit.

7 months ago

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Karen Neus Tenafly, NJ

The technicians are excellent with communication, sending texts before they arrive, and after with photos of their work. I have not had a problem with mosquitoes or ticks this year, which I attribute to the monthly treatments.

7 months ago

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Timothy Haase

Yazzi was very nice and offered to spray a particular plant that was showing evidence of bugs. Very attentive and did a thorough job. Cleaned all the windows and awnings, which is nice because my wife is deathly afraid of spiders.

7 months ago

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Mark Harrington Park, NJ

Service was outstanding. I believe technician’s name is Pedro. This was most thorough service I can recall. We used Viking previously, and never had this level of service inside and outside the house. There were 2 dormant hornet/wasp nests, which he checked and removed. In addition, he was courteous and pleasant.

7 months ago

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Stacey Cascio

I liked Yazzi she was very knowledgeable , thorough,friendly, patient and took the time to explain everything while she was doing the job she needed to do at my home. Time will tell as far as applications work as this is first treatment. Yazzi is awesome

7 months ago

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Rin

Everyone that works for this company is so nice and courteous! The wake up call before the appointments are appreciated. They also communicate with you as too how far away they are before they arrive. They are extremely thorough too. I highly recommend Aptive ! Thank you for your service.

7 months ago

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Jessica Graisser Piscataway, NJ

Everything was fabulous, as usual! I have no complains. I always receive a text with what was done and pictures. Since I have had the service I have not had any bugs in the house, we used to get spiders and ants all the time.

7 months ago

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Asher patel West Hempstead, NY

Of all the specialists that have come, Karl literally went above & beyond making sure I was informed on what he’s doing & why. Not to mention, he took his time to ensure everything was adequately serviced! Thanks Karl & the Aptive team for always taking great care of us!

7 months ago

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Peter Raia

Yazzi was great! Explained everything thoroughly to me. My wife, who is the gardener of the house, came home as Yazzi was ready to leave. Yazzi got out of the truck and explained everything again to my wife and took care of a couple of additional problems that my wife pointed out! Even my wife said that she was terrific!

7 months ago

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Tracee Guercy

Jason was wonderful. He asked about our needs first before he started our treatment. He listened to our concerns and crafted a treatment plan that would address our issues. He was courteous and went above and beyond to make sure we were covered. Well done Jason. Great service!

7 months ago

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El Monte

Jason, and Aptive, is an excellent technician. He treated my home and property for pests and rodents. His eye for detail and weak spots were followed up with applications and solutions to make it harder for critters to get into my house. Thank you Jason!! -Mike

8 months ago Edited February 5, 2024

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Frank DeVincenzo Somerset, NJ

I would like Alervis to be my regular tech! Ive been a customer of yours for three years and have had very good people performing services here, BUT, I have never, never had a tech so conscientious about performing a service. This fellow is a gold mine for you. You better do right by him. I want him here every time! Frank & Erin DeVincenzo

8 months ago

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Rsk313 Miami, FL

Corey came and did the initial treatment. He listened to what my concerns were and was really interested on how he could help me. I had just stopped a contract with a competitor because they got rid of my favorite tech. We will see how this works out. So far so good.

8 months ago

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Richard Ruiz Newark, NJ

Great experience with this company. Making or reschedule an appointment is a breeze with great communication to the company and the technician that goes to your house. Technician explain the work with both written and visual (picture) documentation.

8 months ago

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Sue R Eatontown, NJ

Don did our service on July 4 because we were having issues with ants. He did everything that I asked him to do and gave me a suggestion as how to deal with Lantern Flies. I am going to try it and hope that it works. Don was courteous and very helpful. Great job.

8 months ago

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Dean Lawson Keller, TX

James was respectful and courteous, introducing himself and asking if we had any specific needs. He then listened carefully and communicated how he would address our concerns. We are very satisfied with the attention to detail and service James provided today!

8 months ago

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E R (Auntie M) Fort Worth, TX

Billy was professional, respectful and personable. He asked questions before starting and paid close attention to my answers; and followed up with a face to face summary of what was observed and the service treatment. Ten stars for him!

8 months ago

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Julie Cormack TX

The service tech Jose was very polite, prompt & efficient; the additional request to treat outside around my container plants & the problem with ants was addressed & he explained the service well upon completion. Thanks Jose! Stay safe & hydrated out there😉

8 months ago

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Nancy Browne

The service was fantastic from start to finish. Alex explained what he was doing, about how long he would take as well as educated us on when he would come. Alex was also extremely friendly and personable. Loved the service!

8 months ago

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Gaux West Milford, NJ

The manager who came by was very thorough and such a very very nice young man. Caleb and Caleb who did the first treatment were very kind and such gentlemen! Wonderful to have three nice young men who were professional, responsible and genuinely good people! I look forward to working with with Aptive!

8 months ago

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Inaba Onojeta DeSoto, TX

I loved that the technician was respectful of my home and very pleasant! He was knowledgeable of the different bugs, took his time getting the job done, and was ready to answer any questions I had. It’s the first day of service and I already feel safe from the bugs!

8 months ago

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Maria Cardenas Dallas, TX

Ali was great! He answered all of my questions and worked around the mess I have inside my home (doing renovations). He was thorough and efficient and after he was done sent me a text with a quick summary of what he’d done/noted. Definitely recommend!

8 months ago

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Vicki Hendrie Rockford, MI

Assuming that what he sprayed will effectively treat bugs and spiders. I Thought this was going to be much more thorough—sprayed yard and most of outer perimeter and around base of house and lower window and along eaves in back and around garage. Totally MISSed patio and under deck(including house and windows under deck. Also missed front eaves along porch and posts and along porch roof and house along upper windows. Not sure what was addressed in driveway other than 2 ant hills. I paid for more than basic service! He was here less than 30 min start to finish. Not sure how knowledgeable the service technician was as he really just reviewed the pricing and asked no questions of me regarding spraying boundaries or what to include (interior garage, deck,etc) No contact after service.SO much more was included/ promised yesterday from Mitchell your sales rep.

8 months ago

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Larry Torbett Stamford, TX

Dylan took the time to educate me and explain how and why he performed the service very professionally! He included photos of what he did! I would highly recommend Aptive for your house, inside and out to my friends and family!

8 months ago

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Tammy Oha Miami, FL

I was ready 2 discontinue business with Aptive over the last visit with 1 of your tech..But after my experience with Tim C, he made me want to stay as a customer! So professional and he is truly a valuable asset to your company! I will always request to have him! In the future!

8 months ago

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David Wolfe Hartsville, SC

Lauren was really cool. Hard worker, job well done. I am totally satisfied. I hope the company retains her, pays her well, good asset and she promotes the company vision. Thanks again P.S. Andres or Adres, please forgive but he was also very sharp, talented. He sold the deal and Lauren reinforced, backed his words up. Excellent

8 months ago Edited June 30, 2023

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Edgar IL

They definitely take care of any problem you have. They also take care of mosquitoes and voles which have been a huge problem but with there services I haven’t seen any and I can enjoy my yard now. I love that they treat for aphid and snails and I definitely see the difference in my flower garden, they look so beautiful! I recommend one hundred percent to anyone looking for pest control!

9 months ago

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Todd Porter

Awesome service!!! Felix was great. I give him an 11 out of 10!!!! Thank you!!

1 month ago

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amardeep kahlon Palm Coast, FL

Ryan was a great technician and did a great job - polite and courteous. Great service

1 month ago

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Gabi Adamo Calverton, NY

TJ was fabulous! So kind and understanding. Helped to tailor the service to my needs.

1 month ago

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Randy Zenzer

The technician that came to my house was great doing a great job and explaining everything!

1 month ago

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Edward Barbarito Caldwell, NJ

Great communication!! I always know proper work in proper fashion as it’s being done.

1 month ago

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Steven Grillo Lyndhurst, NJ

Gary, did a great job. He explained what he was doing today and went on with his work.

1 month ago

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Margo Duba Gilbert, AZ

We have used Aptive at two different properties now and the service is great. It is best to be home when they spray so you can mention to the tech specific areas of concern. They successfully treated scorpions before and are now treating for cockroaches. Today, Roger came out and he was fantastic! FANTASTIC! He warned me about setting traps in my garage with my kids but they are older and I will take ownership of that risk. He set them up and showed me where. And then he sprayed outside thoroughly for me. I LOVE their complimentary respray. Yes, they come out every 60-90days, but you can ask for a respray if you see something. Thank you, Roger!

1 year ago

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Kat Littleton, CO

Living in the foothills, we had mice getting into our house. Aptive has worked well to prevent them from getting in the house with a combination of traps inside the basement room and inside the garage doors along with 4 bait boxes strategically placed outside to draw them away from the house. Secondly,, the service technicians have been polite, informative, and timely. And lastly, when my mother died earlier this year and I needed to cancel a service, I received a very kind email the manager suggesting my account be put on hold and resume when I was ready. This felt thoughtful and accommodating since I was continuing to make monthly trips out of state to manage her estate. Giving a little kindness can create loyal customers. No longer are there any mice inside my house and Aptive has been accommodating as well.

1 year ago

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Theresa Elgin, IL

We had serious ant issues! I’m talking large ant hills in the front, back and side yards. Ants all over the yard and sidewalks, even in our house. After 2 applications the problem is so much better. The ant hills are gone in the front and sides ( I haven’t walked the backyard, but I feel confident that they’re gone too). I was a bit skeptical when they came to my door to pitch their service (we have been burned badly by a siding company that folded before the job was finished). I am glad we decided to try Aptive, their communication is great - they respond quickly to texts/calls and they have done an amazing job!

1 year ago

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Yolanda S San Antonio, TX

My technician-Tyler D T was very considerate, professional and informative regarding my pest control needs. We were scheduled for a certain day and it started getting late, most companies would have delayed or rescheduled us, but Tyler kept to his scheduled date and I did not feel like he rushed through the treatment and gave us the complete service that we paid for. If I have ever needed them to come out for anything after their initial treatment, they went above and beyond to explain what my needs were before treatment. I also appreciate that they are eco-friendly. Yolanda S. #BestCompanyReview

1 year ago Edited May 6, 2022