Aptive Environmental
check_circleverifiedAptive provides an environmentally responsible pest control solution that keeps your home pest free all year-round. Aptive's progressive protection plan, comprehensive extermination services, and quality guarantee have helped make Aptive one of the fastest-growing pest control services in North America.
The company is known for its focus on community and excellent service to not only its customers but its employees as well. Aptive has recently received several awards for this including being ranked #74 on Glassdoor’s "2019 Best Places to Work" list.
Aptive Environmental was founded in 2015 by David Royce with CEO Vess Pearson. Under this leadership, Aptive has skyrocketed to be the 11th ranked company in the pest control industry. Pearson continues to lead the company and is a finalist for the EY Entrepreneur of the Year® 2019 Award in the Utah Region.
Receive $50 off your initial service when you call Aptive with the promo code "enjoy."
If you want to learn more, you can find Aptive Environmental reviews below.
The Good
- Environmentally Conscious
- Four Seasons Protection Plan
- Aptive’s Guarantee
- Commercial Pest Services
- Nothing But Nets
Environmentally Conscious
Customer safety is at the forefront of Aptive’s business structure. The company aims to provide customers with a pest control solution that poses little health risk to humans and the environment.
Everything Aptive does — from its application methods, technician training, products, integrated pest management techniques — reveals the companies dedication to providing responsible pest control solutions and making homes safer, life easier, and allowing businesses to be more productive.
Four Seasons Protection Plan
Aptive’s Four Seasons Protection Plan starts with a thorough inspection of a homeowner’s property by a certified pest specialist. The technician will identify areas that are at risk for a pest infestation — whether it be an ant, bedbug, spider, cockroach, or rodent problem. The technician will then customize a treatment plan that aims to keep the property pest free all year round.
Aptive’s Guarantee
For most homeowners, it’s not about if the pests return, but when. Aptive offers unlimited free re-services. The treatments are generally done outside of the home, but homeowners can request an indoor treatment at no extra cost.
Commercial Pest Services
Unwanted pests can damage a business's reputation in just a matter of a few weeks. Aptive offers expert services that are tailored to meet the needs, no matter the industry or business.
Aptive will service the following industries:
Nothing But Nets
Aptive Environmental is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's “Nothing But Nets” campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company’s profits to “Nothing But Nets” on an annual basis to provide insecticide-treated bed nets to countries in need. On the Aptive Environmental website, willing customers can donate $10 to the “Nothing But Nets” campaign and send a net to protect those in need.
The Bad
- Treats for Common Household Pests Only
- Limited State Coverage
Treats for Common Household Pests Only
While Aptive offers general pest control services, the company does provide services to treat for bed bugs, termites, or moles. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration). Additionally, Aptive does not treat for mosquitoes.
Limited State Coverage
Aptive Environmental is only offered in 25 states in the United States.
Residents of the following states cannot sign up for Aptive’s services and will have to look at other pest control companies:
The Bottom Line
Although relatively young compared to other companies in the industry and its limited geographic coverage, Aptive has a lot to offer. The company focuses on providing eco-friendly pest solutions that will keep families safe and allow commercial properties to stay in business. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer and promises to return (for free) when the pests come back.
The majority of Aptive reviews (read below) reveal that customers are happy with the service they received and felt that the service technicians were attentive to their home’s unique needs.
Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service.
If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.
Call our recommended rep over at Aptive Environmental below.
1-(855) 677-3010
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Aptive Environmental Frequently Asked Questions
Do I have to sign a contract?
We require a contract for the first year, but after that we do not require a contract for services.
Is pest control safe for my family or pets?
Yes, it is safe. However, as a precautionary measure, we request you leave your home for two hours when having the inside of your home treated. When we are only treating the outside of your home, we do not require you to be gone.
Do you have a cancellation fee?
We do not have a cancellation fee. However, we sometimes will do promotions on the initial service of the contact and in that case, we do require that the initial service is paid for in full if the contract is cancelled.
What if I still see bugs after a treatment?
If you are still seeing bugs, we will come reservice for free. Every home is different, and occasionally it takes two visits to break up the egg cycles.
How soon before we can expect results?
The services work immediately, but expect it to take 7–10 days for the full effect.
What if it rains after my house is treated?
If it's not a downpour, then the treatment will still be effective. However if there is a super heavy storm, we will be happy to come back and reservice your home.
What kinds of pests do you treat for?
We service all general pests. This includes ants, spiders, cockroaches, rodents, wasps, yellow jackets, ticks, fleas, centipede, scorpion, mud dauber, pantry pests, and others such as millipedes, snails, earwigs etc.
We do not treat for bed bugs, termites, or moles.
How long does the service take?
The initial service takes 45 minutes; the quarterly services take 25 minutes.
What kinds of chemicals or pesticides do you use?
Our main chemicals include Taurus, cy-kick, D-fence, Demand, Sluggo, and Suspend just depending on your pest problem.
Do you offer any "green" pest control options?
We make having environmentally friendly solutions that are safe for pets and kids a priority.
User Reviews
Star Rating
2,912 Reviews
Review Breakdown
Sentiment Criteria
Chase C has outstanding customer service skills. He is a great asset to your company.
Nico is amazing he did a excelente job. Will recomend to anyone thank you so much Nico you are a sweetheart
Very courteous, informative, and professional. Did very professional and good work.
Very knowledgeable technician. Service was very professional
Very nice person and great job. He took his time doing the job. Think about becoming a customer.
Very reliable company, they responded very quick for any problems you concerned. I am pleased with this company and their hard working technicians
I had a bumpy start a few years ago but, thanks to management & especially Taylor I am a loyal customer now. I know that everything is taken care of & I don’t have to worry about a thing. Thanks for taking good care of us!
I’m a customer from Long Island. Sorry to say I will no longer deal with this company. Good service. Although you have 30:days to pay the bill. One of the employees in the Billings department would call and harass for payment His name is Chris he would call before 9am within in the first week even though the contract says 30 days. This employee would text all day and do not call him. He would put you down as if you are garbage. STAY AWAY from this company they are located in Deerpark New York
Reply from Aptive Environmental
Nov 07, 2019
Thank you for bringing this to our attention, Lisa. This is something that we definitely want to look further into. So sorry you had a poor experience.
The tech is very friendly and is concerned about doing a good job
Today I had a re-service. My technician Quanzell called when he was about 15 minutes away. He was friendly and listened to everything i had to say about the bugs I had seen.
Extremely thorough , knowledgeable and professional. He was courteous and sets the standards of the company . I have and will continue to recommend Aptive to everyone I know.
The tech shawn did a very good job inside and outside today with explaining what he applied and what he sprayed he took his time and was very respectful as polite..good job
Devon was great. Very nice and professional. Serviced every area I asked of him.
The tech was professional and was able to answer all the concerns and questions. Did a courtesy check around the house for potential holes. Installed another bate box for us which is always helpful.
Gabriela K is a wonder. She explains everything very well and does an excellent job. I highly recommend her and Aptive.
Isaac A provided pest control today at my home. He was professional and friendly. Did a great job!
My technician was professional and courteous . He targeted my issues with the ant problem I was having.
My name is Moyra B , Jay F was very professional and did a great job . He also emailed me ahead of time so I could schedule to be home . I have been using this summer since the summer and it has been great eliminating bugs from my front porch.
KEVIN WENT ABOVE AND BEYOND TO SERVICE MY HOUSE. VERY PROFESSIONAL AND COURTEOUS.
Shaina did a great job servicing my home. Thanks you Shaina & Aptiva
Mondo was very nice. He did a great job of explaining what he was doing. My Auntie is older and was asking him crazy questions. He was so polite and sweet with her. Very pleased with the service.
My technician was super friendly. Highly recommend.
Devon is a wonderful Technician. He is professional and kind. Thank you.
The technician Steve was great as he explained to me the nature of the insect Camelback Cricket and how the spray he put down in my basement and garage would effect the insect.
Douglas did a great job treating our house and yard against spiders and such. He was friendly and professional.
Our tech came while I was outside and got to see first hand what he did to protect our home and it blew me away. His service was extremely detailed and he took time to explain some of the things he was doing, most I have never seen done to my home by other providers. I was very impressed......
So far so good, have had 3rd treatment yesterday. We will see how it works out come this spring.
Justin O did a great job and took his time.
My service tech today went above and beyond. He sprayed inside my garage after finding a huge bug. He did the perimeter of the house as contracted and knocked down spider webs. He was very nice. It was a great experience.
Chase C did an excellent job on my pest control service. Mona T
The technician was super nice and very professional. I'm extremely pleased.
Reply from Aptive Environmental
Oct 21, 2019
Jackie, thanks for letting us know. Will you please give us a call? We definitely want to make this right.
He was very genuine. He clearly cared about the work he does. Excellent customer service!
Alexander R came to my house today and did a redo service . He did a very good job. I think he is positive worker for company.
After a prompt arrival, Jacob B did an amazing job of answering my questions, all while being through in his work to secure our home! He made suggestions on how to keep critters away between visits & was knowledgeable in what he was going. I am impressed with the level of care Aptive provides their customers as well as the employees.
Chad did an excellent job! I would like to have him as my only service technician servicing my house I will work around his schedule for my next service
Technician was very professional and knowledgeable about the products being used.
Rashad was extremely helpful, friendly, and professional and even willing to come in a bit early to accomodate our busy work schedule. Thank you Rashad!
Tim was very polite and did a great job on our service . Would like to request him every time we need to be serviced
Chad did an excellent job and was very pleasant
Kina came to do our quarterly service today. She first came to the door and explained what would be done and asked if we had any concerns before she started. We appreciate her professionalism.
Bob did a thorough job and was a pleasure to talk to.
He said we would have to make a new appointment for inside the home. When my wife went out to ask him if he did the garage he said no the dogs are in there, but when my wife came home she brought them inside. He was in his car about to leave and she had him come back and do the garage. We have not noticed a big difference with your service. We have had a ton of black widow nests, egg sacks, crickets, aphids in yard still, silverfish you name it we got it. Last time he said "yea spiders are bad this year" well, thats why we hired you!
Tech was extremely courtesy, knowledgeable and personable! Excellent custom service!
This is the second time I am not at all satisfied by the service. Today the tech actuall was IN and OUT in exactly 7 minutes and was done spraying under 2 minutes. $129 for total 7 minutes of service including adjusting equipment, removing spider webs, ant and wasps nets and spraying.
Reply from Aptive Environmental
Jul 30, 2019
Thanks for reaching out! Have you downloaded our app? You will be able to share the images there. Thanks!
The technician, Wesly did a thorough spraying of the exterior of the house.
Dan is awesome. Well mannered and definitely pays close interest in what I am saying to successfully complete the job.
Great job; right on time. I don't know the technician's name.
My experience with Aptive Environmental yesterday was impeccable. It was the first time since I signed up that I thought they were comparable to my previous provider. The technician was very professional and should be used as a gold standard for the company.
Gilbert is an awesome technician. ALWAYS makes sure to do a thorough job!
Our Aptive Technician today for this service call was a man named Murphy. Very courteous and professional. Had to laugh, when he pointed to a very large over-sized spider that we had displayed near our front entry for Halloween. He said: “ I can get your other bugs, but I might have trouble with that one!” LoL