Name: Aptive Environmental
Rating: 4.2

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Christina Sutu-Wallar Concord, CA

I called them and got some Information on the services they provide. I ultimately elected to go with a different company. What I did like about them, is that their customer service was very kind without being pushy. They answered my questions without pressuring me, and we’re very educated on bugs. I learned a lot from that phone call!

3 years ago

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Brian Cowley Riverton, UT

The product is really good. We have seen a very dramatic decrease in spiders in our home after treatments. And the field reps are very nice and respectful. They are expensive if you can't get on a really good deal. The initial prices are sky high, but the reps will always come down on price eventually.

3 years ago

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Krystal Taylor Pleasant Grove, UT

Last summer we hired them to get rid of our ant problem. They sprayed the house and a week later the ants were back. They were very kind to come back and spray again. A week later, we ran into the same issue. We continued in this cycle for the entire summer. They'd come, they'd spray, and within a few weeks the ants were back and they'd come and they'd spray again.

6 years ago

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Eliza Anne Jones Provo, UT

We love Aptive!! The customer service is high quality and the company is flexible and easy to work with. They will come back anytime you see bugs in your home. I'd recommend Aptive to anybody who needs pest control.

6 years ago

Reply from Aptive Environmental

Thanks so much for the shout-out, Eliza! Happy to be of service!

Apr. 17th, 2019

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Mimi Jones Salt Lake City, UT

This is the first year I have used Aptive. I trust their sales representatives and their honesty in their product. They have come every time I have had a problem . Their service is exceptional.

6 years ago

Reply from Aptive Environmental

We appreciate the feedback, Mimi! It has been a pleasure taking care of you!

Apr. 17th, 2019

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Kymberlee Yack Orem, UT

aptive has some of the best representatives that i've ever come in contact with! they were so nice, and they gave me a great deal for my pest service! and when they came out to my house, it didn't take them long at all!

6 years ago

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L. Fowler Pleasant Grove, UT

We have had Aptive for a year now and they have done a good job keeping our bugs at bay. We decided to switch companies because we wanted a little more thorough job done. They hold you to a year contract so I tried to cancel before that time was up and they held me to it. They wouldn't cancel it until they finished spraying, so it is a little bit of hassle to have to call them back.

7 years ago

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fatma yilmaz

My server expert was very professional, he knows how to handle to pest. My overall opinion is 5/5.

4 months ago

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Russell Frohardt

Always very responsive and helpful. He made sure that we knew how long to wait to be safe with our young dog.

9 months ago

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Galen Rutledge

Travis was highly communicative, flexible to our needs, and quick to complete the job. He’s great.

9 months ago

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Michael Osborne

I appreciate the communication of the technician and his willingness to perform requested treatments.

10 months ago

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James Coker

Sasha was on time and very professional. Service was explained in detail and quickly Administered.

10 months ago

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Terra Brimberry

The adaptive team is always on time, communicates clearly and does a thorough job. Highly recommend!

10 months ago

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Pam Fleming

Technician was kind and courteous. He made Sure to access areas of potential concerns and problem areas

10 months ago

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Michael Quinn Sullivan

Aprive’s team is highly professional and courtesy. Eusebio has done a great job for us every time he visits!

10 months ago

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David Spinelli

The show when they say they will and do their job. Always ask if we need anything else done. Very easy to work with.

11 months ago

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Kelly Roloff

I really appreciate Omar reaching out to me. He took care of my concerns and extra for spider and snail season

11 months ago

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Yvonne Molina

Thank you so much for taking care of all of the pest that I do not like. I can not thank you enough.

11 months ago

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Jamie S.

Always great, speedy service! Been a customer since buying our house in February and we've never seen a bug inside.

11 months ago Edited January 30, 2025

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Eric Blume

The service professionals are great to work with. They deliver the service requested in an efficient and timely manner.

11 months ago

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Fred Proctor

Our tech was knowledgeable and treated our ant problem quickly. He was very personable and would be welcome in our house anytime. Thanks

1 year ago

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Antonio “Tonni” Hinojosa

Travis is always amazing!! He takes such good care of me and my property. You can tell he takes great pride in his job!! Keep up the amazing work!!

1 year ago

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Alba Cook

Justin and all the technicians that come and treat our home are friendly and informative. I appreciate that they reach out before and follow up.

1 year ago

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stacy perry

Dylan did a great job taking care of our needs today. We've had Aptive for a few years now and they are consistently reliable.

1 year ago

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Amy Carr

Joseph was communicative ahead of his arrival and patiently answered my questions about how to repel silverfish (and other critters) indoors.

1 year ago

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Annie Daniel

Technician was very friendly and thoroughly explained the services being performed. He answered all of my questions and addressed my concerns.

1 year ago

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Steve Shumate

Andre did a great job of communicating. He let me know he was on his way and let me know what work he did when he finished.

1 year ago

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Anna G

Rodrigo was great! Thanks for the communication something the company lacks. Thanks for texting me and updating on arrival. Much appreciated!

1 year ago

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Debbra Pruitt-Leavens

No one was home when the technician came for the treatment. My daughter was trying to speak to the technician through the door cam, and she stated that he was kinda rude to her.

1 year ago Edited January 2, 2025

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Bonnie Shepperd

Courtesy of notifying me via text & calling. I like the pics shared about where he treated my property. Very courteous guy!

1 year ago

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Ray Stump

Dan was excellent: he called ahead to confirm his estimated arrival time, actually spoke with us asking for specific areas of concern, and courteous.

1 year ago

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Joe Roche

I am extremely disappointed with my experience with this pest control company. Not only did they provide terrible service, but they also failed to complete the work they promised. After paying for what was supposed to be a thorough treatment, I’m still finding bugs and spiders all over my home. It feels like they did the bare minimum, and when I called to report the issue, they were unhelpful and dismissive. I would not recommend this company to anyone looking for a reliable pest control service. Save your time and money and go elsewhere!

1 year ago

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Charlene Anderson

Anytime I’ve called with an issue I’ve had great response time and they always ask questions to have enough info to provide the technician.

1 year ago Edited December 23, 2024

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Thomas Owens

Brant was my Captive Specialist who came out to my house. I was not home but gave him Specific instructions which he followed.

1 year ago

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Ray Ray

Joseph of aptive was great today. I like the way he communicated with me on the service . He was friendly and very professional.

1 year ago Edited January 29, 2025

Reply from Aptive Environmental

Thank you for sharing! We're glad to hear you've had a positive experience with Aptive so far. If you ever need anything, feel free to reach out!

Oct. 25th, 2024

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Lizzy Santiago

Joseph was awesome. He went above and beyond and even included pics. He was professional, on time and communicated well.

1 year ago

Reply from Aptive Environmental

Thank you for sharing your experience! We're glad to hear that Joseph went above and beyond, providing excellent service with clear communication and professionalism. If you ever need anything else, feel free to reach out!

Oct. 17th, 2024

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Kris Gandee

I appreciate the report you send with the exact formulas you used on my yard. This company really does great customer service!

1 year ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear you appreciate the detailed report and the focus on customer service. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Alyssa Fnk

They always do a great job. The technicians are always friendly. I don't see many bugs in the house or in the yard . Great service.

1 year ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the technicians have been friendly and effective. If you ever need anything else, feel free to reach out!

Oct. 17th, 2024

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Gary

Arrived on time and did the entire inside, including the plants we moved inside for the winter. Also swept the cobwebs, etc outside.

1 year ago Edited December 12, 2024

Reply from Aptive Environmental

Thank you for your feedback! We understand that service quality can vary, and we’ll work to ensure consistency across visits. If you have any specific concerns or need assistance, feel free to reach out!

Oct. 17th, 2024

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Stephen Hanson

Been a customer of Aptive for a couple of years now and always been pleased with their service, communication, and cost. Would recommend!

1 year ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that you’ve been consistently pleased with our service, communication, and pricing. Your recommendation means a lot to us! If you ever need anything, feel free to reach out.

Oct. 17th, 2024

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Natalie Dick

Great employees for the most part! I trust my home is in good hands, and if bugs reappear they will come out no extra charge.

1 year ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to know you feel confident in our team and trust the care we provide for your home. If you ever need follow-up service, we’re always here to help.

Oct. 4th, 2024

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Dana Cook

I love the service . They take their time and explain every bit of the process and are great with my barking nosy husky .

1 year ago

Reply from Aptive Environmental

Thank you for sharing your experience! We're glad to hear the team takes their time and thoroughly explains the process. If you need anything else, don’t hesitate to reach out!

Oct. 4th, 2024

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Marcos Delagarza

Rodrigo provided an awesome and excellent service today. He was very knowledgeable and helpful. Wonderful customer service!

1 year ago

Reply from Aptive Environmental

We’re happy to hear that you had a great experience with Rodrigo! It's fantastic to know he provided knowledgeable and helpful service. If you have any other needs, feel free to reach out!

Oct. 3rd, 2024

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Chloe Maitland

Thank you! Always on time and fast. A bit pricey but worth the money and service. Also the website and app are easy to use.

1 year ago

Reply from Aptive Environmental

Thank you for your feedback! We're pleased to hear that you find value in both the service and our online tools. We aim to provide a convenient experience and appreciate your thoughts on the pricing. Let us know if there’s anything else we can assist you with!

Oct. 3rd, 2024

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MikeAndLisa Crane

Was knowlegable of the treatment, kind, courteous and more than willing to answer all questions. Explained primary targets… Ants and wasps.

1 year ago

Reply from Aptive Environmental

Thanks for the feedback! We're glad to hear our team was knowledgeable and explained everything clearly, especially about ants and wasps. Let us know if you need anything else!

Oct. 2nd, 2024

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Anthony Ingham

Amazing product delivered by amazing people. Easy to use and change scheduling process and free resprays between visits.

1 year ago Edited December 12, 2024

Reply from Aptive Environmental

Thanks for the great feedback! We're thrilled to hear that you're a happy long-time customer and that our techs and products have met your expectations. If you need anything else, just let us know!

Sep. 30th, 2024

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Charlene Henderson

Brant was very professional, efficient, informative & an asset to this company. I thank him for his services & the services of this company.

1 year ago

Reply from Aptive Environmental

Thank you for the wonderful feedback! We’re glad to hear that Brant provided professional and efficient service. We appreciate your support and will make sure to pass along your thanks to him!

Sep. 26th, 2024

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Keith N Kat Davis

Ryan was very pleasant and courteous. He explained what he was going to do and I was able to continue working without disruptions.

1 year ago

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Kim

Our technician Pedro was polite and courteous. He informed us what he was going to do and safety concerns to be aware of for our pets.

1 year ago

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Imee Tabug Westfield, NJ

I like the professionalism of this company. It is also easy to reschedule appointments and they are available when you call them.

1 year ago