Name: Aptive Pest Control
Rating: 4.6

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Berta Chula Vista, CA

I was very pleased with Aptive’s service because they arrived on time, were very efficient in completing the job and were very clear in explaining details. The following day I noticed there were less ants. I’m hoping they will disappear altogether given another week. If not, I will reschedule a second application.

7 years ago

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Melissa Lombard Gaithersburg, MD

Aptive effectively scammed me out of $250+. A sales rep convinced me to sign up for a $5 service and to sign same day, assuring me that I would be able to cancel after the first quarterly service. Unfortunately, after that first service when I went to cancel (since their treatment did nothing to help with our mosquito problem) I was told that I would be charged $250 to cancel. The only way I wouldn't be charged the fee is if I went through a full 12 months of services...something that I now see was in the contract, but was NOT told to me aloud by representative. In fact, he fully mispresented that process, and I am incredibly disappointed in myself for having trusted him and this company. The treatment was mediocre at best, and now I'm down a big chunk of money. I would recommend many other pest control companies before Aptive.

7 years ago

Reply from Aptive Pest Control

Sorry to hear this, Melissa. Please feel free to reach out to your local branch office with any questions you might have.

Aug. 13th, 2019

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Armando Lopez Jr Rocklin, CA

This is the second service and we have seen a complete change inside our home when it comes to insects. The technicians are friendly and thorough. My wife and I love the fact that the chemicals are environmentally friendly.

7 years ago

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Esau Word Tampa, FL

I was very impress with Chad. He was very professional in explaining the service he would be performing at my home. He also ensured that I was satisfied with the service performed.

7 years ago

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Jasmin Marysville, WA

Thank you so much for getting rid of all the spider webs! It was getting so I couldn’t leave my house without running into at least one. Very important note - please be sure to close and latch the gate to the backyard when you leave. I let my dogs out into the backyard when I got home from work and they raced down the street. Luckily they came right back because it was their dinner time but it could have been a big problem. If not for that I would have given you 5 stars :)

7 years ago

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E. Wingert Franklin, IN

Kyle W was absolutely fabulous!! He was very detailed in getting all the trouble spots we had and went above to get every nook and cranny. I was extremely satisfied with Kyle and hope this review gets him the bonus $5.

7 years ago

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Tony Moscow Mills, MO

Aptive has great employees. Gregory did a great job!!! He sprayed in all areas inside and out. Thank you and give Gregory a raise!!! Tony C.

7 years ago

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Jamilyah Jean-Philippe Germantown, MD

Our salesman Ben was informal about the company. When I asked questions he was patient to answer. He brought to my intention that pest can be of no worry anymore. Our worker Luke was on time and he worked hard. He was 100% prepared and professional. I would recommend this company wholeheartedly.

7 years ago

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Clay Vacaville, CA

The technician arrived as scheduled. He introduced himself and briefed me on the procedure for an initial visit. He was very polite and requested an questions or concerns I may have. After we briefly spoke, he got right to work. Once finished, I was pleasantly surprised. He did a fine job.

7 years ago

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Edwin V Lake Forest, CA

Bailey was ver nice and did a great job. He showed up on time and was extremely thorough. Great representative for company. Too early to tell whether product will work but i am impressed with Bailey

7 years ago

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Mark Smith

Was serviced today by Lee & Mike who were working out of the Bridgeville PA branch. They were both well mannered & very informative. They did a fantastic job! Mark & Brenda S

7 years ago

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Marie B. Spring Valley, CA

Thorough, professional and very courteous. He explained everything before starting .. wanted to know my concerns. I appreciated that. I would have rated 5 stars but the spider web situation out around the house is still obnoxious.

7 years ago

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Anna Cook Friendswood, TX

I signed up with Active Environmental and treatment was done immediately. About two weeks later, I started seeing roaches in my kitchen and bathroom. I called to schedule a re-treatment, and the scheduler said the first available was two weeks out. I was scheduled for the re-treat, only to find out that my scheduled service was the next week. Confusing for me and the technician.

7 years ago

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A Ashburn, VA

We appreciate being able to contact Aptive Environmental anytime after our regular service appointment and they will arrive to attend to our needs. We like that they're available on weekends.

7 years ago

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james St Louis, MO

Although a bit trepidatious about hiring a firm from a door to door salesman I was reassured by the technician, Matt, when he arrived the next day in a clean, well labeled truck, early, and performed exceptionally well.

7 years ago

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Marty Brownsburg, IN

The service has helped with our spider and insect problem. However, the salesman led us to believe more services would be automatically provided. We did have a very helpful technician, Shawn R, come out today to treat our garage. He did everything we asked him to do. We had unscheduled outside service earlier this week and the agreement was that we would be notified before any service was provided. There were still cobwebs on the house and spiders crawling around the foundation which makes me question if service was provided on that date.

7 years ago

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Tom Freije Plainfield, IN

Steve H in my opinion did a fantastic job spraying the inside and outside of my house. He knocked down spider webs and also dusted around the exterior of every window and door opening.

7 years ago

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Wilburn Trower Troy, MO

We were very pleased with Justin O that came today and done a complete and most thorough job ever. We would like to request Justen O for all our pest control jobs from now on. Thank You Justen O

7 years ago

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Robert Laughlin New Braunfels, TX

I was very pleased with the service of Jonathon C. He was very polite and personable. He treated inside and outside thoroughly and quickly. I anticipate a happy relationship with Aptive Enviromental in the future.

7 years ago

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Denise Daniels Kent, WA

It is our first treatment but the technician was wonderful! She was friendly and knowledgeable, as well as thorough. If she is an indication of your company service, I am looking forward to working with you.

7 years ago

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Bob Sauers Gibsonia, PA

Tammy G arrived at our home at the scheduled time. She was very personable and friendly. We talked a few moments and then she went to work. Tammy did a very complete and professional job. I hope she will be back again

7 years ago

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Millie De Simone Millersville, MD

Loved talking with Noah! The technicians were pleasant & friendly... explained what they were going to do! Took their time and shared what they did afterwards. Want the same crew next time!!!

7 years ago

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Charles J Yeager Jr.

Joshua was very professional, and right on schedule. He ask if I had any problems or concerns and I told him that everything was fine and there were no signs of insects. Aptives attention and service here is working great.

7 years ago

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Doreene M

My service professional was Timothy . He called 20 minutes before he arrived which was great. He serviced the entire area around my home and also the garage and inside my home near the patio and front doors. Excellent job

7 years ago

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Fred C

Jason L did a great job treating our home. I tried to use the link provided (http://goaptive.com/wow/) to recommend him for the $5.00 tip, but the link failed to go through. Please pass along our thanks on a job well done.

7 years ago Edited September 14, 2021

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Desmond Mulberry, FL

I have to say my technician Tanner I was a real professional and he respected my children and pets to make sure they were safe at all times. Great guy all the way thanks for the great experience.

7 years ago

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Marianna M Saddle River, NJ

Jason was courteous, prompt and did a thorough job. He messaged me to let me know everything he had done in detail once his job was completed. All without interrupting my work conference. Outstanding!

7 years ago Edited January 5, 2024

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Jennifer B Smyrna, TN

Derek was my Aptive Pro today and he did a great job explaining everything he was doing to me! He was very friendly and easy to ask questions to without making me feel stupid. He did a wonderful job!!

7 years ago

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Helen Murrysville, PA

Lee J in Pittsburgh called to say when he wld be there. Arrived on time. Was totally accommodating, sprayed all inside, the garage & the outside. Plus baited the traps. Very pleased.

7 years ago

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Brent B Leawood, KS

Had a very good experience with the sales rep who was going door to door in the neighborhood, and signed up. I wasn't there when the initial service was performed, but my wife said the inside of home was treated. I believe the outside was as well, but there were/are still spider webs on the house everywhere. These aren't way up high either. I'd say the majority are within 8 feet of the ground. Not overly upset because the service was free, but will be once I start paying.

7 years ago

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Joe South Park Township, PA

My technician was friendly and helpful. He informed me that carpenter bees weren’t guaranteed for treatment by Aptive. I am disappointed by that. My issues with carpenter bees were a significant reason why I ordered a pest service.

7 years ago

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Tahseen Alexandria, VA

Hi this is the first time I get the nice person he’s very nice he do his job is very professional I like him. He’s much better than other guy the coming last two or three times thank you have a great day

7 years ago

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aaron Springboro, OH

This was the first treatment and it went very well I hope future treatments go as well The tech did and excellent job I was glad to see how he covered areas that I would not have though of showing he takes this serious Thank him for a job well done

7 years ago

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Adriana Mclarney Delray Beach, FL

Gabriela K was super efficient explained what she was doing went around and took all my spiderwebs around the outside of my home took extra steps than others and was very knowledgeable !!

7 years ago

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Pat and Blake Bumgardner Katy, TX

Dominique W treated our home yesterday. My husband worked with him on what we wanted done. Dominique was a very good worker. We are pleased with his service and would be happy for him to do our next treatment.

7 years ago

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Denise Librettta Englishtown, NJ

Justin S was very professional and pleasant!! He assured me that he is very familiar with Cicada Killer Wasp and he would handle the issues we are having with them. He had no fear and took away mine!! Thank you Justin

7 years ago

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Tito

The technician was polite and prompt. He did a good job. Since it was the first treatment there are cockroaches scattering and trying to find a place to go, I found two inside today and several in the garage. Just wanted to make you aware, I’m not sure if something can be done at this point. Thank you for you time.

7 years ago

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Karen M Pittsburgh, PA

LaRon W provided outstanding service as a professional. This is my first experience with Aptive. Service was efficient and so far, I must say, the insect control is working!! Thank you!

7 years ago

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Robyn Federal Way, WA

Price is great and service is dependable. The special we signed up for treated the exterior only. Although I don't find as many spiders in my home as I did before the treatment, I'm still finding new webs and spiders throughout my house. Perhaps treating both the inside and outside would've been more beneficial. Robyn ~

7 years ago

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Robert Steele Lake Stevens, WA

Very friendly. Introduced himself, explained the job. Did the job and what he did. Completed the work within a good time. Great job, appreciate the work and promptness. Robert Steele

7 years ago

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Karen Goad Flower Mound, TX

My technician was super friendly, well-dressed, respectful, & courteous. It’s always awkward to allow a stranger in your home. I felt completely at ease allowing him inside to complete the service.

7 years ago

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Rusty Monaca, PA

Excellent job make sure all the spider webs were down sprayed all sidewalk cracks in around all the house for ants. Gave me traps four hands and mice great job and work of all around thank you

7 years ago

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Juls Naperville, IL

Amanda provided excellent customer service. She went above & beyond to assist with a two story area in our home, by climbing up a 20ft ladder to check a light fixture for bugs.

7 years ago

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TS Temecula, CA

Jeff is great. He is knowledgeable and very considerate. Active products are wonderful, no Oder and less chemicals. I also like that I can call them if problem persists between services.

7 years ago

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Rose Ross

I have no problem with the service. He came on time and was professional. He sprayed outside and then the inside and explained how long to wait before any sweeping or mopping. Now we wait. Thank you.

7 years ago

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Nelson Herrera Lincoln Park, NJ

Ferney was excellent. He was very thorough with his work and educated me on preventions to do around my home. The chemicals they put around my home do work and started seeing results.

7 years ago

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Mark & Karen Bay Village, OH

Efficient & customer facing service. Arrived and introduced himself. He then asked if I was aware of any additional or special needs besides the fall service for spiders & ants.

7 years ago Edited September 14, 2021

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Onadell Bly Munroe Falls, OH

Connor was very polite, provided complete info on what he would be doing. He explained about keeping my dog off of treated areas for 1/2 hour. I liked working with him a lot.

7 years ago

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Linda T. The Colony, TX

He was extremely polite and explained every detail of what he was going to do. He also made sure I was happy with everything before he left. I would highly recommend this technician and company

7 years ago

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ashlan Bothell, WA

Our technician was fast and very professional, appreciated his insight into what was next and what to expect moving forward especially in regards to our animals in the house and making sure they were safe after treatment.

7 years ago