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Aptive Environmental

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9.1

Overall Score

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DeWanda Gichemi Grand Rapids, MI

Very good customer service! Services seems to be making a huge difference with getting rid of spiders and other insects. Affordable services!

3 years ago

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Gail Smoley Jacksonville, FL

Sean explained everything he was going to do and I really appreciated that. He was well spoken and very polite. He was very thorough.

3 years ago

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Joe G. Madison, WI

They give a lot of advance communication, show up on time and prepared. I get a thorough report of the work that was done. The techs are courteous.

3 years ago

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Sammechez Sicklerville, NJ

Very pleased with the service and professionalism of Aptive. Would recommend to anyone looking for a quality pest service.

3 years ago

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OJ Rodgz. San Antonio, TX

Liar’s, they are liars . They are liars and I would gladly pay them to stop coming to my home . They suck and they are liars. Never again will I contract them. They owe me for insufficient funds I occurred, I asked them multiple times not to debit my account till Friday. They told me with confidence they will not debit my account till Friday. They lied. They debit that same day. Don’t trust them! SCAMMERS

3 years ago

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Ron Sparks Oklahoma City, OK

Salesman was friendly without being aggressive, representative seemed to be knowledgeable and was very courteous and professional.

3 years ago

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Debbie Daniel San Antonio, TX

They’ve been my pest control company for years now and no matter what my problem is they come right out to resolve it.

3 years ago

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Tracey Webb Collinsville, IL

Marvin our expert is very friendly and knowledgeable about pests and gave me a lot of tips on how to avoid crickets and spiders.

3 years ago

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Bob Lindergren New Braunfels, TX

Just as expected. Worked with us on tricky timing needs. Too many requests for reviews and too soon, don't press your luck

3 years ago

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Edmund J Petry Spring, TX

Great experience! Technical was kind, professional and responsive to addressing to the insect issues we were experiencing due to the hot weather.

3 years ago

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Janette FP San Diego, CA

Ricardo A came on time and did a thorough job. He told me that he did an extra application for my ant problem. Great job!

3 years ago

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Natasha Zwanziger Oklahoma City, OK

Normally when I leave a review, it is for excellent service. In this case I had to leave a review to warn potential future customers about this company. They have the worst customer service, they either never show up or call to reschedule and then don't come again. There is not a main phone number to get in touch with anybody locally. The representatives are incredibly rude and apathetic. Basically, do not use this company! I would have to say they are the worst company I have ever had the displeasure of having a contract with.

3 years ago

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Prayong gatesuwan San Antonio, TX

Jarrette t is my service person today , he was very good , explains to me what he was going to do and did it in a timely matter,

3 years ago

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James Johnson West Chester, PA

Barry has great customer focus and did a great job ensuring that he understood all of pest issues before starting the treatment.

3 years ago

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Pat Festus, MO

Miguel R. Was very courteous, professional and informative. He explained what he had treated and what products were used. Pleasant experience today.

3 years ago

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Jamison Safari Dumfries, VA

I was wondering why I didn't see any difference whatsoever, so I decided during one appointment to watch my cameras the whole time. By "The whole time" I mean the 3 minutes the guy kind of wandered around and sprayed a few times. As if the gigantic ant hills, spiders webs all over the bushes didn't tell him where he should focus his attention. I was going to let the contract just run out but it seems like they time the appointments really close to the end of your contract instead of keeping a quarterly schedule to ensure you keep paying them at least one more time.

3 years ago

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Denise Boca Raton, FL

Adrian T was wonderful. He took extra measures to make sure these pests don’t come back. He was knowledgeable and friendly.

3 years ago

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Hector Alvarado Austin, TX

Hector A , Tyler D T tech was very informative, professional, and explained everything in detail that he was going to do and got it done.

3 years ago

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Charlotte Gross San Antonio, TX

The company is very open about what they are doing and very thorough. Trevone Briscoe was very friendly and answered any questions i had.

3 years ago

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Elisa T Richmond, TX

Joseph M was very knowledgeable and helpful. He was also friendly and made sure all my questions were answered. Thank you, Elisa T

3 years ago

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Greg Parsley Galena, OH

Dylan K was my tech today! He did a great job! He explained exactly what he was going to do and did it! He was very pleasant and respectful!

3 years ago

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Tim Garris Mineral City, OH

Jacob explained everything. Was on time and performed great service. Jacob even picked up all the dog toys before application.

3 years ago

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Richard Bailey La Mesa, CA

Very professional and friendly technician. Extremely knowledgeable and meticulous. Did a fantastic service. Eric is a asset to your success.

3 years ago

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Hannah St Hendersonville, TN

Ian did a fantastic job. He was thorough, explained everything and was very knowledge. Took my concerns seriously. I appreciated that.

3 years ago

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Sean Carroll Herndon, VA

The representative rang the doorbell in the middle of the day. Upon opening the door he began talking as if I had already accepted service and was a paying customer. Upon telling him I did not want treatment he asked several times why, was it the price, the service? I told him I just did not want to pay for another service. He stated that I had just wasted his time and left. RUDE! Horrible door to door service that is pushy, disrespectful, and rude!

3 years ago

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Kelli M Sterling Heights, MI

Aptive is great! All of their technicians have been great, especially Eric. He really took his time and made sure he covered every area we needed.

3 years ago

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Pam H Washington, PA

John R was our service provider. He was awesome and always very prompt in showing us what was done and answering any questions. Pam H

3 years ago

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Asifa abbasi Houston, TX

Joseph was excellent in his work. He did a great job explaining what he was doing. He took care of all the concerns I had.

3 years ago

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Yasuko henderson FL

Pierre was very knowledgeable and friendly. He explained what he was going to do and explained my contract to me again. He seemed very thorough.

3 years ago

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Linda P Wheaton, IL

Aptive explained the options for treatment, provided a timely and pet friendly solution that eliminated the problem within 24 hrs.

3 years ago

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Bob Buenz IL

Leo did a great job at our house today. We are struggling with wolf spiders and the techs have been so good at helping us getting rid of these pests.

3 years ago

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kim conley Canonsburg, PA

Andrew S did a great job at explaining all the details of the agreement. Hex went above and beyond. Would def recommend

3 years ago

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Robert Robitaille Bridgeville, PA

Great experience with our tech Don G. He explained what he could do for me today and how to contact him if issues occur.

3 years ago

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Frank Bodie Avon, OH

Competitive, quality, respectful of our property. Carl was friendly, listened to and addressed our specific needs. Good job as usual.

3 years ago

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pat gregg Pittsburgh, PA

Penny W was my service representative. She let me know she was coming. Asked if there was anything I needed. She was very nice and responsive.

3 years ago Edited May 19, 2022

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Shafaq khan Sugar Land, TX

This is echo friendly company , they respond quickly when ever we call them and all their staff is very friendly and helpful

3 years ago

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n3xxw Pittsburgh, PA

Rachel W completed our quarterly service today, in a timely manner. She explained what she was going to do and answered all our questions.

3 years ago

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abidajafri5

Centorin B did a phenomenal job. He was very professional, punctual, and delivered results. We look forward to working with him again.

3 years ago

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edward baez Boca Raton, FL

This company takes care of the customers needs. They look and ask if there are problems that you are having and get right to it.

3 years ago

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Caryn Jaroch Roselle, IL

I told him about a problem area and he was very friendly & cooperative to treat that problem area plus all the other areas he treated.

3 years ago

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Cheryl S Prosper, TX

Elias V was very through. He is very respectful and friendly. He took care of my needs . You are lucky to have such a fine young man working for you.

3 years ago

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Sandy MacDonald Troy, MI

We love Aptive. Danny was out today and did a fantastic job. He took his time to explain things well and did a thorough job!

3 years ago

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Rachel Falk Carol Stream, IL

Each visit the technician goes above and beyond to answer questions and complete the service with attention to details and specifics I requested!

3 years ago

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Jennifer Covino Short Hills, NJ

Richard R was very nice and helpful and took care of every area of the house for our ant problem. The company comes out as many times as you need. So far no complaints

3 years ago

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Kim Phillips Blue Springs, MO

Tyler was great. He was on time and communicated what was being done and when he was finished. He also made sure the gates were closed behind him

3 years ago

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Mike Rothecker Elgin, IL

The Technician Jeff went above and beyond. He even brought my garbage can up from the street. Awesome customer service!

3 years ago

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Hailey Kashak Minneapolis, MN

Anna was our Aptive tech and she was very good. She was very Professional and thorough. I felt like she communicated things very thoroughly as well.

3 years ago

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Sara DiPaola San Antonio, TX

Trevone B did a great job and was very friendly! He went over the service provided thoroughly, which was greatly appreciated!

3 years ago

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Felicia D. San Antonio, TX

When they get to your home they ask you what are your concerns and they go ahead and get right to it ...they are timely as well as very efficient

3 years ago Edited August 12, 2022

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Abel Garcia Phoenix, AZ

Tara came out to service my house and did a super awesome great job. Just wanted to give her and Aptive a big thumbs up. Thanks Aptive and Tara

3 years ago