Name: Aptive Environmental
Rating: 4.7

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Shunshen Wang Chula Vista, CA

The technician Alfredo A did an excellent job in cleaning up the spider web, sprayed thoroughly where is needed and locate the rate traps.

3 years ago Edited October 8, 2021

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Anthony Germano Sound Beach, NY

Mike did and great job in fact he did the best job we’ve ever had someone do in all the years we been using Aptive, so thank him for me

3 years ago

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Karen Hedrick Wilmington, NC

The salesman Matt was very friendly. And Josh that came out on the first application asked lots of questions and made sure I understood everything.

3 years ago

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The Don Rowlett, TX

Nick did a great job. He answered all my questions and explained what He was going to do to address the issues and then executed that plan.

3 years ago

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Reading Susan Anaheim, CA

The techs are well educated and willing to listen to any problems. The staff both on the scene and over the phone are friendly and courteous.

3 years ago

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David Holcomb Carpentersville, IL

I'm not impressed. My mom recently passed away and I am getting her house ready to sell. She is/was paying these guys $99/mo for pest control, and I found a big wasp nest going into her house siding. Are they really controlling pests? A big "NO" in my opinion. And by the way, I've been at her house quite a bit lately getting it ready to sell, and I've never seen them around. So why are they charging her $99/mo??? I hope other people have a better experience than ours.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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MAYERLINE UZOMAKA Katy, TX

My tech today was great! He was very conscious of where to spray and where not to, since I have small kids. I was very happy with the service today!

3 years ago

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Melissa Perez

My technician is knowledgeable and courteous. Always listens to any concerns, treats the areas, and makes suggestions.

3 years ago

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Eddie Caceres Alamo, CA

The Aptive team get’s the job done! Great with communication and always gets a service member to your home right away.

3 years ago

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Melvin Hohlt

The technician was courteous and friendly. He explained everything he’s going to do today. He conductor himself in a professional manner.

3 years ago

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Angelica Padilla Pittsburg, CA

As always we always get an excellent work , always very professional and helpful. Thank you Aptive Environmental for your services!!!

3 years ago

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Elizabeth B SchulteHt Fort Worth, TX

Today's service was done by Corey. He was very thoughtful and made sure he did what we wanted done. Best service we have had.

3 years ago

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Janet Jones Springboro, OH

Friendly, professional, and thorough. They showed up on scheduled date, listened to my areas of concern, and discussed treatment options.

3 years ago

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Hashirama Senju Minneapolis, MN

Recall. Sprayed my outside camera which I had to climb a ladder to wipe down with windex. Sprayed carelessly all over window and not just soffits, I had to climb ladder to clean up. Missed a busy ants next with winged ants. Mixed sprayer mixture on top of my AC condenser.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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RR NN Huntington Beach, CA

Jesus was very thorough to clean the webs, took time to answer questions and clear on the terms and conditions of my agreement.

3 years ago

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Destiny Luna Indianapolis, IN

I made a call & someone came the next day! The tech Larry was helpful, knowledgeable and swift with his service in my new rental. Great price.

3 years ago

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Pete Madhuizen Gilbert, AZ

Aptive did an excellent job with the application. The tech was great in the the job he did. He was a true professional and customer oriented.

3 years ago

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Bill Koepsell Reston, VA

The technician was just a solid, nice guy. Not to mention they understood my priorities for both price and environmental impact.

3 years ago

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Stephanie Pfoff Pittsburgh, PA

Easy to work with and competitive price. Wyatt V was friendly and efficient. Offered sticky trap replacements and inquired about areas of concern

3 years ago

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Alexandre Luzes Arlington, TX

Please do yourself a favor and DO NOT HIRE this company. They only care about collecting the $139 fee every time they come to your home, even if is a reservice and you have to spend hours on phone calls to try to have your money refunded. Lousy customer service and the pest control is not that great either. Several other companies out there are better.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Haewon Jin Anaheim, CA

I called for customer service today to confirm payment plan and contract treatment schedule and they found out contract payment plan was done incorrectly. I was claim for incorrect payment schedule and request to revise. After customer service person reviewed my contract document, keep transfer a call to another representative person for 4 times. I had to explain a case 4 times. It was their mistake and I should not treat to be a trash. I was very disappointed and being treated like waste. Never sign a contract with this company PLEASE!!!!!!!!!!!!!!!

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Michelle Hannan Monroeville, PA

Our technician Wyatt informed me of what was being done. He was very nice and polite. I've always been very happy with the service.

3 years ago

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Patricia Bacheller Houston, TX

Jacob did such a great job explaining what I asked him and helping me to the best of his ability. What a great customer service!

3 years ago Edited October 11, 2021

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Annette Manning Suitland, MD

I had Joy, she came out was very nice and Knowledgeable. Told me some things I needed to do to help keep spiders away. She did a good job.

3 years ago

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Andy Andy Dacula, GA

Kennis S did an awesome job for us. Not just that, he’s also a very nice and polite person. Thanks Kennis. Keep up the good works.

3 years ago

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Maria Depa Chicago, IL

Rich A was our technician today. He was very thorough with the application. So far we have been impressed with everyone at Aptive

3 years ago

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Tammy Miller Clinton Township, MI

We were lied to from the start! We were told they would be spaying our entire yard every treatment as well as the perimeter of the house. That’s what we were told we were paying for. After the first treatment they never sprayed the yard again. I guess unless you watch what their doing from start to finish ever time they show up they don’t have to do what they say they will. DON’T trust them!

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Mosstwig Gastonia, NC

I asked them to take care of a yellow jacket problem and told them ants, slugs, and carpenter bees were also an issue but not a priority. I haven't seen any carpenter bees, and minimal slugs/ants, but they did not address my yellow jacket problem at all. They're only good for smaller pest and obvious ones I guess.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Kathleen Reinhold St Louis, MO

Corey was my technician. He was very personable & interested in my concerns. He was efficient & helpful in explaining what he did to my yard. A polite young man.

3 years ago

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Chistopher B Richmond, TX

Kai W did a great job checkbook out for bees in allergic to them and was great at communicating updates on services while I was away.

3 years ago

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Michelle Devine Boca Raton, FL

I wanted to recognize Kadeem L as he was extremely nice and professional. It’s people like Mr. L that make me want to continue to use this service.

3 years ago

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Rachel Washington Houston, TX

Jay was a super cool guy, great attitude and he made sure he explained everything to me - hey, my daughter even loved him. :)

3 years ago

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Brad Barker Pittsburgh, PA

Our service provider, Cordell H, did a wonderful job covering all services and letting us know of any suggestions and what he was doing as he provided the service.

3 years ago

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Gizella Bibiano Richmond, TX

Jay did a great job, cleared spider webs on the back & front porch. He explained what was what was done. Thanks, Gizella B

3 years ago

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Zenny P Thousand Oaks, CA

Very fast and convenient. Justin G was very informative and friendly. Did what was needed to be done. Great Customer Service.

3 years ago

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A P San Antonio, TX

Jarette T with Aptive went above and beyond. He went over everything and even gave us tips and tricks to help inside the home.

3 years ago

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Sam Chicago, IL

William C. did an excellent job explaining what he was going to do and the chemicals he was using would not harm my pets.

3 years ago

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Stephen Pastor Nashville, TN

My name is Stephen Pastor. George and Robert serviced our house. Explained the process well and were very friendly. Highly recommend.

3 years ago

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sue koch St Louis, MO

Lawrence showed up on time, listened to my concerns and took care of busines in a timely manner. I'd like to keep him as my technician.

3 years ago

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June Nunn Frederick, MD

Zach was awesome, very patient with my questions and alleviated my concerns. Great person and wonderful attitude, especially for a Saturday morning. :)

3 years ago

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Jill Cole Pittsburgh, PA

I didn't like the service. They didn't get rid of the roaches. Half the time they dont show. The other times the do the outside only when I tell them I need the inside done. I didnt pay my last bill and when she called I said I wasn't paying my bill till I tall to the manager. I called aptive asked for a Manger months later still waiting for the manager so i finally called back again and still nothing

3 years ago Edited October 25, 2022

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Danielle Spencer Austin, TX

Eric R. showed up with a smile and was super nice and professional! He explained what he was going to do and did what he said. Great experience!

3 years ago

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cgbomber85 Aldie, VA

Dequandre Evans was prompt in arriving, addressed our concerns, and went above and beyond to treat our pest issues. Great job!

3 years ago

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Bonnie Mukilteo, WA

One of your drivers almost hit me driving a black pickup truck in bothell WA. While also driving with a full truck bed that was not secure at all. After I was almost hit by the truck something flew out of the truck’s bed and hit my car. Not securing loads is illegal in WA state and extremely dangerous. Maybe don’t give this irresponsible business your money?

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Jul. 4th, 2021

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Mark Masthoff San Antonio, TX

Unsatisfactory - Purchased services two weeks ago ONLY after requesting assurances that the pesticide applications would not damage outdoor plants. Turns out that five plants have leaf and/or branch burn from the sprayed chemicals. We rejected $20 coupon offer (!) and see no practical reason to continue services that cause damage. Waiting now for Aptive to propose a resolution. Depending on outcome, will not hesitate to post comments on social media, including Facebook and Nextdoor.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Jul. 4th, 2021

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john bergeon Sterling Heights, MI

Had a sales guy come thru my neighborhood and give me a sales pitch, I decided to try it now on the day they are to be here no call no show wasted a good part of my day waiting on them. Called the service number just to be put on hold for a long time and told they don't know what's happening but the guy is no where near me. If this is how there going to treat a new client I'd hate to be a regular.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Jul. 4th, 2021

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TeeJay JONES Denver, CO

I am a resident in Virginia Beach VA and witnessed one of your representatives disrespecting a young man from another pest control company (I will not mention the name of his company) today. The young man was simply walking towards my neighbors residence when your Aptive representative berated him. I could see the young man was rattled and just walked away. I found it so rude that I will say now that I would not and will never use Aptive at all. In fact I will only consider the company of the young man who was deprecated who in fact was very polite when speaking to me.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

May. 31st, 2021

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Victor Westfall San Antonio, TX

Great Service from Jose here in San Antonio, Tx! Explained the service from start to finish. Keep up the great work! -Victor W

3 years ago

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Mike W Piscataway, NJ

Purchased service for preventative maintenance - Daniel B. was on time, professional & completed thorough service inside & out

3 years ago

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Mike Svendsen Forest Lake, MN

Great sale tactics, terrible product. Was told it would take care of most insect around the house. We still have spiders, lady bugs, wasps, boxelder bugs, etc. Called to cancel and they wanted to charge me another $300 to cancel because they didn't live up to how they sold their product. Scam is coming your way. Horrible customer service with that BS. Better off doing this yourself and avoid an unpleasant cancelation call later.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

May. 31st, 2021