Name: Aptive Environmental
Rating: 4.2

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Kiran Jayant Chesterfield, MO

Jeremiah H was outstanding and he went above and beyond. He addressed all the issues we reported and made sure we were happy.

4 years ago

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P J H Fort Worth, TX

I have had very good experiences with Aptive and it's workers. They are professional, well informed and very courteous, respectful.

4 years ago Edited July 25, 2022

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Jeff Duce Anoka, MN

Apt I’ve always does a great job. They pay attention to details and have great customer skills. Erich W-B did a great job today. Thanks

4 years ago

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mwillowb The Colony, TX

Today I was at home when Larry came to service the outside of the house. He did a thorough job and he was very nice and he cares. Very happy customer today!

4 years ago

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Nancy Stein Leland, NC

Technician called to let me know when he would arrive, was very polite, explained what he was using and was very specific about how to handle pets

4 years ago

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Mandy Miami, FL

Johnathan my representative was great and explained exactly what services he was applying today. Very respectful you man

4 years ago

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LEWIS LOATMAN Patchogue, NY

Natural eco safe products. Billy was extremely professional and knowledgeable. He's indeed an asset to your company. Thank you very much!!!!

4 years ago

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Christy Massillon, OH

Yan B was very friendly and timely. He explained what he did and made sure my service was complete. He also was kind to my dog!

4 years ago

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Roye Allen II Whitehall, MI

Roye A I found this service to be less than impressive, I believe they were out to my place 2 or 3 times and at best I saw about a 40% decrease for a about a week, after a week they were back as bad or worse every time. I called to cancel the service and was then informed that either I continue to pay for a service that dont work or I have to pay $200.00 cancelation fee which I was never informed about until I wanted to cancel (I guess, I should have known better than to trust their sales person) From my experience, this is just another trugreen company.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Nov. 22nd, 2021

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Sarah DeLeon Cleveland, OH

Yan did a great job following instructions to ensure my dogs weren't bothered or even aware he was here during the Servicing.

4 years ago

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Shawn Hawkins Winter Haven, FL

Leo, did a great job. Attentive and personalized the process by asking specific questions to make sure he didn't miss a thing.

4 years ago

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Jose Rodriguez Jacksonville, NC

Diego and his coworker are very professional at their job. Definitely the best company so far that gave me the best service.

4 years ago

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Yuritzy Ramirez Santa Ana, CA

Our technician Carlos was great when servicing our home. I asked for certain areas to be treated and he made sure to get those areas!

4 years ago

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Prasad Uppalapati Cranbury, NJ

The technician was on time, thorough with his job. Went beyond to check other areas around the house and was very detailed. Very efficient and trust worthy service.

4 years ago

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April Avon Lake, OH

Chris did a great job taking care of our bee issue. He cleaned up all the dead bees and was very personable. Thank you!

4 years ago

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Sherry

Technician Anthony was very attentive. He was manners me and killed that gigantic spider at my back door. He came within the time allotted.

4 years ago

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Wick Wick Coraopolis, PA

The technician was very informative to what services she performed. Told me when she finished and asked twice if there were any other concerns.

4 years ago

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Akap Philadelphia, PA

The company terms are straightforward and reasonable. My service contractor was knowledgeable and very accommodating. Overall very good

4 years ago

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Tom T New Milford, NJ

Aniya was timely, professional, polite and thorough. She explained what she would do, and I think she went above and beyond to complete the job.

4 years ago Edited October 19, 2023

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Sarah Raleigh, NC

My service technician, Ethan, was courteous, pleasant, informative, and most importantly, thorough in his attention to detail and performance.

4 years ago

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Jack Las Vegas, NV

Their employee who performed the service was polite and informed me of exactly what he was going to do and inquired if I had any other concerns.

4 years ago

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Sue Salt Lake City, UT

Prompt. efficient, answers questions appropriately, disliked 1 time didn't do inside of house when appointment was made. Otherwise no complaints

4 years ago

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Neil Lansdale, PA

The technician Brendan D. was outstanding! He was very thorough & treated everything. He answered all of my questions. Very Professional

4 years ago Edited October 8, 2021

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Sarah Wolfe Kansas City, MO

Bob came today and thoroughly explained what he was going to do to alleviate my ant problem. He was professional and courteous.

4 years ago

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Jayson Z Uniontown, OH

My technician Joshua was very thorough. He asked if we were having any issues and then spent a lot of time addressing my concerns. A job well done!

4 years ago

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Dana Giusti El Cajon, CA

The technician Erick T was great. He let me know he was coming, explained everything and took his time to make sure he did a thorough job.

4 years ago

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Karen Potter Pittsburgh, PA

Wyatt V was friendly and precise. Made sure to treat areas well and my concern for puppy in areas understood by Wyatt and confirmed product safety.

4 years ago

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SharonM Asbury Park, NJ

Kenney arrived early and was cheerful, professional and friendly. He pointed out an additional issue to me and took care of it.

4 years ago

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Brian Beavers Kansas City, MO

Aptive always does a great job with their applications. They let me know when they’re coming and don’t moss appointments. They are thorough.

4 years ago

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praveen kalasker Dallas, TX

I did not call for service for second time and they came to my home and charged to my card. I clearly told them just need one time service and not for multiple times. Even after comming to my home clearly asked them are you charging to my card - they said no. I called serveral times to customer service and complained and did not respond my queries - simply they are saying manager has to respond. is that manager still there or not to respond? Not sure they are making money by making fraud like this customers? please refund my account as soon as possible and do not come to my home again

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Katherine Whitefield Snellville, GA

first of all they serviced the wrong house when they came back to do the right one they weren't even here five minutes how can you service am acre and a half in less t j an five minutes. I have to see if the problem is better before I will believe it done any good at all in the very short time he spent here

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Moses chapman Seattle, WA

Worst service.! If allowed I would give 0 stars. First service the employees said they don’t service the interior which according to aptive they do. Second visit was a no show but I was still charged because the employee said they serviced my home! Third visit for a 4000 sq ft home took 7 minutes. No spider webs were knocked down outside as requested. So I called and canceled service. One month later my account was charged a cancellation fee. If you live in Washington stay away!!!! Go with Orkin much more professional and employees are mature and thorough.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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RC Cerritos, CA

Technician thoroughly treated the problem areas and was very respectful of my home and property. Very pleased with my service

4 years ago

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kelliann Cabezas Hauppauge, NY

Most of the techs came to my house unprepared and several services had to be rescheduled. After 4 treatments I still had spiders, mosquitoes and got a wasps nest! The area manager reached out to see why I have an unhappy rating and I responded with all our issues and I never heard back. My husband and I feel taken advantage of. Biggest waste of money. We thought we were doing something good for our home and our kids. We had high hopes but were 100% let down.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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George Reynolds Spring, TX

The initial door-to-door salesman returned assist the pesticide technician for the first treatment by removing the spiderwebs.

4 years ago

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Jeri Sanchez Denver, CO

Always prompt and efficient. Ask if we have noticed any critters or bugs. We have not had any spiders inside the house since we began with Aptive.

4 years ago

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Stella villarreal Spring, TX

Very prompt and attentive to my needs .. Always very friendly staff.. As for Bugs, I haven’t had any since being with Aptive!

4 years ago

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Shirley Wood River, IL

Employees perform well. Have had less pesky insects than with a local service I was using. I am better satisfied with results. Thank you Aptive.

4 years ago

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Ana Sweatt Lake Jackson, TX

Adaptive service goes beyond any other service we have used before. The careful assessment and diligence work are amazing!

4 years ago

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Billy Matheney Knoxville, TN

They have lied since knocking on my door telling me they can remove all this and that and never lived up to it. Increased spiders and ants. Came twice and never showed up for the 3 rd time after they dodged me for 2 weeks. Then got back with me and told me they would be there and never came. Then want to charge h to cancel. Don’t use this company. They are horrible and irk how the hell they got 4.5 stars!

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Trevor Robinson Mission Viejo, CA

My service technician Kevin O. is great at what he does. I appreciate the effort and work he puts into the service he performs at my house!

4 years ago

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Cindy Indianapolis, IN

Very very thorough and spent a lot of time addressing all my concerns. Maurice was one of the best technicians I have had so far !!!

4 years ago

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Andra Union, NJ

The workers were professional, informative , courteous and knowledgeable. I highly recommend them. And the products are supposed to be more natural.

4 years ago

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CoolHand Luke San Antonio, TX

Service and attentiveness was excellent. They heard me out on our specific and made extra sure to address them. Very happy with the team!

4 years ago

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Shunshen Wang Chula Vista, CA

The technician Alfredo A did an excellent job in cleaning up the spider web, sprayed thoroughly where is needed and locate the rate traps.

4 years ago Edited October 8, 2021

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Anthony Germano Sound Beach, NY

Mike did and great job in fact he did the best job we’ve ever had someone do in all the years we been using Aptive, so thank him for me

4 years ago

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Karen Hedrick Wilmington, NC

The salesman Matt was very friendly. And Josh that came out on the first application asked lots of questions and made sure I understood everything.

4 years ago

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The Don Rowlett, TX

Nick did a great job. He answered all my questions and explained what He was going to do to address the issues and then executed that plan.

4 years ago

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Reading Susan Anaheim, CA

The techs are well educated and willing to listen to any problems. The staff both on the scene and over the phone are friendly and courteous.

4 years ago

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David Holcomb Carpentersville, IL

I'm not impressed. My mom recently passed away and I am getting her house ready to sell. She is/was paying these guys $99/mo for pest control, and I found a big wasp nest going into her house siding. Are they really controlling pests? A big "NO" in my opinion. And by the way, I've been at her house quite a bit lately getting it ready to sell, and I've never seen them around. So why are they charging her $99/mo??? I hope other people have a better experience than ours.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021