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Aptive Environmental

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9.9

Overall Score

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John-Eric S. Vallarta Washington, DC

Felix was great. He made sure everything was covered. And he checked for wasps like we asked

1 year ago

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J’me

Great service! All persons how went to our house for service are professionals.

1 year ago Edited December 5, 2023

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Alan Long Hackettstown, NJ

It seems the treatment is not getting the job done. We have a wasp nest returing and are concerned about entering our garage. In general I am considering canceling the contract

1 year ago

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Reply from Aptive Environmental

We’re sorry to hear that the treatment hasn’t been effective and that you’re dealing with a returning wasp nest. Your safety and satisfaction are important to us. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and explore options before you make a decision about canceling. Thank you for your feedback!

Sep. 23rd, 2024

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Bernadette Memolo Hamburg, NJ

Tom J was very courteous and provided information to me when I asked him about a bug problem.

1 year ago Edited January 2, 2024

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Mayank Jain Sparta, NJ

All good! Service was so good and Felix was so patient to hear the instructions. Thanks Felix!!

1 year ago

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Jenilee Jankowski Rutherford, NJ

Aptive is great. The technicians are friendly and listen to my concerns each time. Highly recommend

1 year ago

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Dan Fern Oakland, NJ

Great company! Communication is excellent. Technicians are efficient and friendly.

1 year ago

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Christina Emmetts Clifton, NJ

Professional and curious techs who will take the time to answer any of your questions.

1 year ago Edited November 14, 2023

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Jason McKenna Oakland, NJ

Your service agents are always friendly, informative, and respectful of the property.

1 year ago Edited January 2, 2024

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Gary Poyer Scotch Plains, NJ

Jermaine was very friendly and helpful. He asked me questions and did a great job!

1 year ago Edited August 23, 2023

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NFT Contest Hamburg, NJ

Felix was great, attentive to the areas I asked him to spray, polite and on time.

1 year ago

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Leigh Picinich Parsippany, NJ

Jason was helpful with my questions and reminded me to keep the dogs inside for 2 hours.

1 year ago

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Faith Robinson MI

Service was great as usual. Jermaine answered questions and was professional and efficient.

1 year ago

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Tim Petrishin Landing, NJ

Everything was great, technician did a great job and was easy to communicate with

1 year ago

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Tom Mac Hackettstown, NJ

Jermaine was very professional and knowledgeable. Inform me of all services provided.

1 year ago Edited October 10, 2023

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Amy Leonardi Westwood, NJ

Will was great! Very polite and took down all the spider webs around the house and added a bait box

1 year ago

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John Van Ness Oak Ridge, NJ

Technician Pedro and teammate explained what they would do. Asked if I had any issues.

1 year ago

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Steve Wetzel Bernardsville, NJ

Joseph did a good job communicating that he was on his way and did a thorough job. Thanks!

1 year ago

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Walter Nance Sparta, NJ

Everything went well. The gentleman was professional, and early. Really great job 👏

1 year ago

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Jonathan tatz Wyckoff, NJ

Thorough job. They remember to take care of extra items I spoke to them about last time.

1 year ago

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Dawn Sabeh Elmwood Park, NJ

Love that my pets never have fleas or ticks! Never see any spiders or ants either in the house!

1 year ago

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Victor Alvarez Montvale, NJ

Comunication from Mateo was great and documentation of his work. He cover every spot of the house.

1 year ago

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William050677@aol.com Pequannock, NJ

Ken’s line was terrific. To the time to service the property and hear my concerns.

1 year ago

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Paresh Vadalia Flemington, NJ

Today’s service was very good. The person who provided service was proactive in asking

1 year ago

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Thomas Matthews Short Hills, NJ

TJ was professional and thorough. He made sure all of our concerns were addressed.

1 year ago Edited October 23, 2023

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Stephanie N Metuchen, NJ

Specialist was friendly and responded to my request and asked if I had any other concerns.

1 year ago

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Greg McCoy Houston, TX

Tech was very pleasing, and took time to address any issues of my concern, great job!

1 year ago

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Garrett Novak Washington, DC

The technician, Justin, was thorough and obviously committed to giving quality service.

1 year ago

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tamia barr Memphis, TN

Laquinton was very polite, professional and knowledgeable thanks for the great service.

1 year ago

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Sherrie Niemtschk Red Oak, TX

Very friendly and knowledgeable this was my first treatment im anxious to see how it does

1 year ago

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rosslyncwilliams Rowlett, TX

Very friendly, informative and efficient! Thanks for a great job with great results!

1 year ago

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Damien Edwards (dame2020) Midlothian, TX

Great job on the service. Clear explanation of some of the potential trouble areas

1 year ago

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Susan S Norristown, PA

Excellent communication. Understand all my concerns. Go above and beyond! Especially Diana.

1 year ago

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Brian Redenius

Very professional and friendly service. Would recommend to anyone needing pest control

1 year ago

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Sebastian TX

Rodney was very polite and did his job efficiently I could tell he really took pride in what he did

1 year ago

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Amy Hollar Wilmington, NC

Peter is fabulous! He is always friendly, professional and courteous. Exceptional customer service!

1 year ago

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Sharon Nelson Milton, DE

Terrell is very professional and personable and explained well what services he was going to do.

1 year ago

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Liz Sparta, NJ

Shamal did a great job and addressed the issue of sand bees/wasps . He did a phenomenal job.

1 year ago

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Nezar Habbas Plano, TX

I like the fact that the technician took pictures of what was done and sent a follow up text.

1 year ago

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Terrell Scott Tomball, TX

Great service today, my rep slow walked the interior and exterior and treated accordingly.

1 year ago

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Bonnie Sneeden Wilmington, NC

The best service and I had a request about the wasps and it was taken care if quickly. Very happy!

1 year ago Edited August 24, 2023

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Jonathan Alonso Grand Prairie, TX

I was concerned that he wouldn't finish before it started to rain but he got it done!

1 year ago

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Wendy A McKinney, TX

Ronald did a great job today! Very thorough and provided me photos and feedback.

1 year ago

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Breanna Wilson Covington, TN

Laquinton was very professional and punctual. Great experience and look forward to using again.

1 year ago

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Michelle Browning Granbury, TX

Freddie treated our house house & he did a great job! Also, he was a very kind young man!

1 year ago

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Brian L Finale New York, NY

Jason is a good tech who has been here before. He is very efficient and gets the job done.

1 year ago Edited October 9, 2023

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Karl Huss Toledo, OH

Jeff was very professional and went above and beyond. Send Jeff for our treatment everytime!

1 year ago

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Customer FB Rockford, MI

On time, explained procedure, toom photos. Appreciate the follow through as well.

1 year ago

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Sandi Copelin Fort Worth, TX

The company representatives from the sales man to technician were professional and respectful

1 year ago

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Rod Sturchio Hightstown, NJ

Tech was professional. Had a problem with flies in garage he treated area but could not fine the cause.

1 year ago