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Aptive Environmental

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9.0

Overall Score

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K Richards

They always have given us the best service and taken good care of our home in and out.

1 year ago

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star star star star star

Martin E Pierce

Representative was very pleasant and covered all areas that needed it. Would refer.

1 year ago Edited April 24, 2025

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star star star star star

Jonny Utah

The team member did a great job, he listened to my concerns and addressed them and more.

1 year ago

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Gilson Melo

Excellent customer service! Joseph, the Aptive Technician, provided outstanding service.

1 year ago Edited January 27, 2025

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diane perks

Friendly, professional, and thorough! Always address any issues I have. I love active.!

1 year ago

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Rita Luera

A little pricey, but it works. I see little to no insects in and around my house.

1 year ago

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Criselda Salcido

I’m very pleased with my services , the technician was very helpful and knowledgeable.

1 year ago

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Laura Welch

Great service, as always. I’m so happy knowing that Aptive takes care of my home.

1 year ago

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John Ely

The technician was enthusiastic and knowledgeable and did everything needed with a great attitude.

1 year ago

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Jennifer Bell

Marcus was very knowledgeable and performed a very thorough service! Thank you for everything!

1 year ago

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Jeremy Harris

The tech is very efficient and quick. He always notifies me 30 minutes before getting here.

1 year ago

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Leander Corbett

Great pest treatment today which focused on the seasonal critters during this time.

1 year ago

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james white

Technician was a pleasure to deal with. He knew his stuff well was very helpful.

1 year ago

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SM B

Great company! I have been with them for a few years and I’m completely satisfied.

1 year ago

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Jane McCan

They always provide great communication about the service completed. Thanks again!

1 year ago

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Austin, Reese Laskowsky

They were really nice and was able to work around my schedule and things I had going on

1 year ago

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Diana Russo

No, Dylan R was very professional and I would be happy to have him come back for future services.

1 year ago Edited January 27, 2025

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Karen Huaulme

Very reliable, thorough, and excellent communication. Just gives us peace of mind.

1 year ago

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T B

Service professional did not show up and claimed that he completed the service. I have a ring doorbell and a view to both the front door and the back door and patio from my living room and I have been here all day.

1 year ago

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Denise

Tech was not very informative. Did not inform on what was being done he left without asking if there were any other issues. Not friendly did not know his name he had no ID visible to see please do not send him again

1 year ago

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Neetu Kaul

Prompt, polite and professional. Kept me updated about every treatment they did.

1 year ago

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Jacquelyn Edwards

was fast and professional gave insight about different plan and then helped me change to that plan

1 year ago

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Sean Cunningham

Very polite, responsive service. Always checking for any new issues that might need attention

1 year ago

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rjsbored !

Great quality customer service, they check for pets and will text you when the job is done.

1 year ago Edited December 12, 2024

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blanche moore

The tech was very polite he took time to ask what I needed done. He was very professional.

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the technician was polite, attentive to your needs, and professional. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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John Clark

Did well in keeping me informed of when would arrive and sent pics of completed items when done.

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the technician kept you updated and provided pictures of the completed work. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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Christopher Hingle

Dylan did a great job covering all our concerns and needs. He was very thorough and courteous.

1 year ago

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Reply from Aptive Environmental

Thank you for sharing your experience! We're happy to hear that Dylan addressed all your concerns with thoroughness and courtesy. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Frederick Cacho

Professional, dependable, respectful and explains everything before and after treatment.

1 year ago Edited December 5, 2024

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Reply from Aptive Environmental

Thank you for sharing your experience! We're glad to hear the technician was professional, thorough, and communicative about the service provided. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Tommie Ford

Service technicians always handle our concerns and do a great job. No indoor pests at all.

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the service technicians are consistently addressing your concerns and providing great results. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Jimmy Thayil

Great service. They are friendly and explain the process. Make sure all your issues are resolved

1 year ago

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Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the service was friendly and thorough, with a focus on resolving all your concerns. If you ever need anything else, feel free to reach out!

Oct. 17th, 2024

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Nora Martinez

Thank you for making this easy! Paul was awesome with the care of my yard treatment!

1 year ago

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Reply from Aptive Environmental

Thanks for sharing! We're happy to hear that Paul did a great job with your yard treatment and made the process easy. If you need anything else, feel free to reach out!

Oct. 15th, 2024

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Thomas Copeland

They were thorough and friendly and kept me informed of what they saw and what they were treating

1 year ago Edited February 6, 2025

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Reply from Aptive Environmental

Thank you for sharing your experience! It's great to hear that Moe took the time to understand your needs and provided thorough service. If you ever need anything else, feel free to reach out!

Oct. 10th, 2024

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Debbie Barrientos

Worker was very polite and professional. He listened to my concerns and answered all my questions.

1 year ago

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Reply from Aptive Environmental

Thank you for sharing your experience! It’s wonderful to hear that our technician was polite, professional, and attentive to your concerns. We're glad all your questions were answered!

Oct. 10th, 2024

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Al Weaver

Moses was phenomenal. He treated all areas and explained everything with great detail. 👍🏾

1 year ago Edited January 23, 2025

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Reply from Aptive Environmental

Thank you for the 5-star rating! If you ever want to share more feedback or need assistance, feel free to reach out. We’re here to help!

Oct. 8th, 2024

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Bryan Greenberg

Patrick rocked it today. Living in Texas makes bug control a necessity. Aptive makes it pretty easy

1 year ago

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Reply from Aptive Environmental

Thanks for sharing your feedback! We’re here to make sure pest control is simple and effective for you. Let us know if there’s anything more we can do!

Oct. 7th, 2024

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Ms. M

The technician was very professional and knowledgeable about my spider situation. Thank you!

1 year ago Edited February 3, 2025

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Reply from Aptive Environmental

Thank you for sharing your experience! It’s wonderful to hear that Dan was professional, attentive to your concerns, and took the time to explain the entire process. We’re glad the service met your expectations, and we appreciate your trust. If you need anything in the future, don’t hesitate to reach out!

Oct. 4th, 2024

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Todd Ewing

The reps are good about letting you know when they are arriving to conduct service.

1 year ago

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Reply from Aptive Environmental

We’re glad to hear that our team keeps you informed about their arrival times. Communication is important to us, and we’re happy it’s making a difference for you! Let us know if you ever need anything else.

Oct. 3rd, 2024

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Rebecca Vernier

I wish you would call when your 30 minutes out so I could get the dogs put up in time and have our gate open for you.

1 year ago Edited January 3, 2025

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Reply from Aptive Environmental

We apologize for the inconvenience and appreciate your feedback. We’ll make sure to improve communication moving forward. If you have any further concerns, please don't hesitate to reach out to us at customersupport@goaptive.com.

Oct. 2nd, 2024

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Tamoara Dawn

The technicians...! They are phenominal, thorough, friendly, and helpful in explaining things.

1 year ago Edited January 27, 2025

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Reply from Aptive Environmental

Thanks for the feedback! We're glad to hear that you’re happy with the service. If you need anything else, just let us know!

Sep. 30th, 2024

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Brenda Thompson

Great service keeps my home pest free. Good communication about arrival and completion times.

1 year ago

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Reply from Aptive Environmental

Thank you for the positive feedback! We’re glad to hear our service keeps your home pest-free and that you appreciate the communication. If you need anything else, feel free to reach out!

Sep. 26th, 2024

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Kevin L

Eusebio was amazing, very communicative and even took photos of each part of the job he worked on.

1 year ago

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Reply from Aptive Environmental

Thanks for the fantastic feedback! We’re thrilled to hear that Eusebio provided great service and kept you informed throughout the process. If you need anything else, just let us know. We appreciate your support!

Sep. 24th, 2024

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Tony Fields

Technician communicated very well and made sure to explain everything that he did and why

1 year ago

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Reply from Aptive Environmental

Thanks for the positive feedback! We’re happy to hear that the technician communicated well and took the time to explain everything. If you have any other questions or need assistance, just let us know. We appreciate your support!

Sep. 24th, 2024

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janna webb Kings Park, NY

Felix is professional and curious He was here on 2/12 and we are very satisfied with his service

2 years ago

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Reply from Aptive Environmental

Thanks for the feedback! We’re glad to hear that Felix provided professional and courteous service. If you need anything else, just let us know. We appreciate your support!

Sep. 23rd, 2024

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Todd Porter

Awesome service!!! Felix was great. I give him an 11 out of 10!!!! Thank you!!

2 years ago

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amardeep kahlon Palm Coast, FL

Ryan was a great technician and did a great job - polite and courteous. Great service

2 years ago

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Gabi Adamo Calverton, NY

TJ was fabulous! So kind and understanding. Helped to tailor the service to my needs.

2 years ago

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Randy Zenzer

The technician that came to my house was great doing a great job and explaining everything!

2 years ago

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Edward Barbarito Caldwell, NJ

Great communication!! I always know proper work in proper fashion as it’s being done.

2 years ago

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Steven Grillo Lyndhurst, NJ

Gary, did a great job. He explained what he was doing today and went on with his work.

2 years ago

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Wendy Bennett

Felix was great! He listened to what I needed and provided thoughtful and informative advice.

2 years ago