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Aptive Environmental

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9.1

Overall Score

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Tim Petrishin Landing, NJ

Everything was great, technician did a great job and was easy to communicate with

2 years ago

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Tom Mac Hackettstown, NJ

Jermaine was very professional and knowledgeable. Inform me of all services provided.

2 years ago Edited October 10, 2023

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Amy Leonardi Westwood, NJ

Will was great! Very polite and took down all the spider webs around the house and added a bait box

2 years ago

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John Van Ness Oak Ridge, NJ

Technician Pedro and teammate explained what they would do. Asked if I had any issues.

2 years ago

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Steve Wetzel Bernardsville, NJ

Joseph did a good job communicating that he was on his way and did a thorough job. Thanks!

2 years ago

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Walter Nance Sparta, NJ

Everything went well. The gentleman was professional, and early. Really great job 👏

2 years ago

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Jonathan tatz Wyckoff, NJ

Thorough job. They remember to take care of extra items I spoke to them about last time.

2 years ago

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Dawn Sabeh Elmwood Park, NJ

Love that my pets never have fleas or ticks! Never see any spiders or ants either in the house!

2 years ago

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Victor Alvarez Montvale, NJ

Comunication from Mateo was great and documentation of his work. He cover every spot of the house.

2 years ago

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William050677@aol.com Pequannock, NJ

Ken’s line was terrific. To the time to service the property and hear my concerns.

2 years ago

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Paresh Vadalia Flemington, NJ

Today’s service was very good. The person who provided service was proactive in asking

2 years ago

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Thomas Matthews Short Hills, NJ

TJ was professional and thorough. He made sure all of our concerns were addressed.

2 years ago Edited October 23, 2023

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Stephanie N Metuchen, NJ

Specialist was friendly and responded to my request and asked if I had any other concerns.

2 years ago

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Greg McCoy Houston, TX

Tech was very pleasing, and took time to address any issues of my concern, great job!

2 years ago

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Garrett Novak Washington, DC

The technician, Justin, was thorough and obviously committed to giving quality service.

2 years ago

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tamia barr Memphis, TN

Laquinton was very polite, professional and knowledgeable thanks for the great service.

2 years ago

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Sherrie Niemtschk Red Oak, TX

Very friendly and knowledgeable this was my first treatment im anxious to see how it does

2 years ago

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rosslyncwilliams Rowlett, TX

Very friendly, informative and efficient! Thanks for a great job with great results!

2 years ago

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Damien Edwards (dame2020) Midlothian, TX

Great job on the service. Clear explanation of some of the potential trouble areas

2 years ago

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Susan S Norristown, PA

Excellent communication. Understand all my concerns. Go above and beyond! Especially Diana.

2 years ago

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Brian Redenius

Very professional and friendly service. Would recommend to anyone needing pest control

2 years ago

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Sebastian TX

Rodney was very polite and did his job efficiently I could tell he really took pride in what he did

2 years ago

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Amy Hollar Wilmington, NC

Peter is fabulous! He is always friendly, professional and courteous. Exceptional customer service!

2 years ago

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Sharon Nelson Milton, DE

Terrell is very professional and personable and explained well what services he was going to do.

2 years ago

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Liz Sparta, NJ

Shamal did a great job and addressed the issue of sand bees/wasps . He did a phenomenal job.

2 years ago

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Nezar Habbas Plano, TX

I like the fact that the technician took pictures of what was done and sent a follow up text.

2 years ago

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Terrell Scott Tomball, TX

Great service today, my rep slow walked the interior and exterior and treated accordingly.

2 years ago

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Bonnie Sneeden Wilmington, NC

The best service and I had a request about the wasps and it was taken care if quickly. Very happy!

2 years ago Edited August 24, 2023

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Jonathan Alonso Grand Prairie, TX

I was concerned that he wouldn't finish before it started to rain but he got it done!

2 years ago

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Wendy A McKinney, TX

Ronald did a great job today! Very thorough and provided me photos and feedback.

2 years ago

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Breanna Wilson Covington, TN

Laquinton was very professional and punctual. Great experience and look forward to using again.

2 years ago

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Michelle Browning Granbury, TX

Freddie treated our house house & he did a great job! Also, he was a very kind young man!

2 years ago

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Brian L Finale New York, NY

Jason is a good tech who has been here before. He is very efficient and gets the job done.

2 years ago Edited October 9, 2023

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Karl Huss Toledo, OH

Jeff was very professional and went above and beyond. Send Jeff for our treatment everytime!

2 years ago

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Customer FB Rockford, MI

On time, explained procedure, toom photos. Appreciate the follow through as well.

2 years ago

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Sandi Copelin Fort Worth, TX

The company representatives from the sales man to technician were professional and respectful

2 years ago

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Rod Sturchio Hightstown, NJ

Tech was professional. Had a problem with flies in garage he treated area but could not fine the cause.

2 years ago

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Jeff StAmour Hudsonville, MI

I’d give a half star. I said not to come that day and you did. Why am I billed when I told you not to show up? I have thousands of ants by my garage. What did I pay for? I request to discontinue this service

2 years ago

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Reply from Aptive Environmental

We’re sorry to hear about the mix-up with your appointment and the ant issue you’re facing. It’s important to us that our customers are satisfied and feel heard. Please reach out to us at customersupport@goaptive.com so we can address your concerns and assist with your request to discontinue service. Thank you for your feedback!

Sep. 23rd, 2024

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Jesse Grimes-York Houston, TX

All the technicians i have met so far are nice, professional, helpful, and thorough.

2 years ago

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Mel W Kansas City, KS

The insecticide(s) they use are less toxic than other pest companies in my area.

2 years ago

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Frankie W. The Colony, TX

Ricardo the Tech that serviced my home did a great job inside and outside side!…❤️

2 years ago

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Javier

Technician Cory showed up on schedule And communicated with me before and after service. Thanks

2 years ago Edited August 23, 2023

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Debbie Scheibner Fort Worth, TX

Love the pics he sends me. Great job. He was on time. And very nice on the phone.

2 years ago

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Tim Dreyer Allendale, MI

The tech was great. He sent me pictures. Of the work he did. I did appreciate that.

2 years ago

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Stan Hillard

Fast and friendly service. Clearly communicated what he was going to do and did.

2 years ago

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Ebonny Brooks

London was great and fast! He did an awesome job and he was early, wow just great Customer Service.

2 years ago

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Joe Pease

John did an excellent job. He handled all of my requests and addressed my concerns.

2 years ago

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Brian George

Mandy listened to our requests, and was very courteous in regards to our property.

2 years ago

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Ian Moench

John did a great job and is always professional and explains the whole process. Thanks John.

2 years ago

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Robert Gearty

Today’s technician, Jameer, was excellent. Personable, courteous and professional.

2 years ago